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Centuria


Pozna艅
馃挵 $80k - $110k*

Junior

Centuria is hiring a
Remote Junior Service Desk Operator

\nNa co \ndzie艅 w Centurii odpowiadamy za sprawne dzia艂anie sklep贸w naszych \nklient贸w, takich jak Castorama, eobuwie, Tous, Home & You i \nkilkudziesi臋ciu innych. \n\nNasze us艂ugi skupiaj膮 si臋 na utrzymaniu ci膮g艂o艣ci dzia艂ania oraz bie偶膮cej obs艂udze najwi臋kszych w Polsce instancji Magento.\n\nJe艣li kiedykolwiek robi艂e艣 zakupy w sklepie internetowym, to najpewniej korzysta艂e艣 ju偶 z naszych us艂ug.\n\n\n\n\nW\n tym momencie na pok艂adzie mamy ponad 40 os贸b, kt贸rych codzienna wsp贸艂praca pozwoli艂a nam na dwukrotne zostanie Laureatem Diament贸w Forbesa oraz \nKonkursu Dobra Firma 2021 w kategorii Najlepszy Pracodawca Wielkopolski.\n\n \n\n \n\n\n\nTw贸j zakres obowi膮zk贸w\n\n\n* Przyjmowanie zg艂osze艅 zwi膮zanych z incydentami (w tym bezpiecze艅stwa), Reakcja na monitoring (Zabbix/Prometheus, mail, telefon).\n* Kontakt z klientem.\n* Pilnowanie wska藕nik贸w (w tym SLA).\n\n\n\n\n\n\n* Samodzielno艣膰 i umiej臋tno艣膰 organizacji swojej pracy \n\n* Do艣wiadczenie w pracy z klientem b臋dzie du偶ym atutem \n\n* Ch臋膰 ci膮g艂ego rozwoju i nauki\n\n* P艂ynna znajomo艣膰 j臋zyka angielskiego w mowie oraz pi艣mie pozwalaj膮ca na swobodny kontakt z zagranicznymi klientami (min. B2)\n\n* Umiej臋tno艣膰 pracy z dokumentacj膮 i procedurami \n\n\n\n\nMile widziane \n\n\n* Podstawowa znajomo艣膰 system贸w Windows i Linux. \n\n* Podstawowa znajomo艣膰 infrastruktury serwerowej.\n\n* Podstawowa znajomo艣膰 sieci komputerowej. \n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Junior and Junior jobs that are similar:\n\n $80,000 — $110,000/year\n \n\n#Location\nPozna艅
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