CareRev is hiring a Remote Senior Quality and Compliance Manager
\nSenior Quality & Compliance Manager (Call Center)\n\nLocation: Remote\n\nCareRev is bringing the future of work to Healthcare. We are developing a robust marketplace that connects trusted Healthcare professionals to relevant per diem shift opportunities. We are working to change the traditional relationship between Healthcare professionals and Healthcare facilities alike, aiming to build a future that ensures people who work in Healthcare have better tools and are empowered to be the healers they want to be.\n\nWhat Youโll Do:\n\n\nIdentify and research net new credential requirements based on client needs as identified through the implementation discovery process. Work with CareRevโs Product team to create new credentialing requirements in the backend system. \n\nEnsure adherence to internal and industry standard policies and procedures; keep the Operations department properly informed of regular compliance changes due to regulatory and client driven mandates. \n\nMaintain compliance and reporting across clinical and facility evaluations.\n\nMaintain integrity with Joint Commission and client standards, including audits and TJC reviews. \n\nCollaborate with CareRevโs Product team to identify bugs and suggest product improvements related to the credentialing flow. \n\nReview and improve current processes and workflows to ensure maximum efficiency.\n\nRun monthly reports to identify trends and present overall metrics to Senior Leadership as needed. Effectively communicate with CareRev users, clients, and internal team members to describe CareRevโs onboarding process, product, and value proposition.\n\nWork cross-functionally with other Operations teams, including Account Management, Implementation, Clinical, Onboarding, Support, etc.\n\nOwner of Operationsโ โChange Controlโ processes and implementation of resulting recommendations. \n\nDirectly reports into the Director of Customer Success. \n\nPartners with QA Manager to oversee strategy of Quality Assurance team, responsible for overall QA direction and strategy.\n\nManages Senior Credentialing & Compliance Specialists and Department Training Specialist.\n\n\n\n\nWhat Weโre Looking For:\n\n\nA minimum of 5 years experience in hospital/healthcare credentialing, utilization review or nursing research\n\nA minimum of 2+ years call center management experience\n\nAn enjoyment in identifying process improvements and comfortable working collaboratively with different teams and stakeholders such as senior management and engineering/product\n\nA deep respect for policies and ethics\n\nHighly accountable; you own your own results!\n\nDetail-oriented, with the ability to prioritize based on short, mid, and long-term goals while thriving in a fast-paced startup environment\n\nBonus: previous experience at a startup\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to C, Marketing, Sales, Non Tech, Senior and Backend jobs that are similar:\n\n
$62,500 — $105,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
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