\nPOSITION: \n\nWe are looking for an experienced user experience researcher that will advocate for the user's experience across all our product portfolio. You’ll work alongside the lead UX researcher to lead and execute multiple research projects. You’ll own end-to-end research from planning through synthesis and sharing of results.   \n\nUser Experience Researchers are subject matter experts on our client and partner users. You’ll recommend the appropriate methods and approaches from your experience with previous studies. You’ll support multiple teams with varying degrees of needs and urgency. Your ability to scope, prioritize and deliver actionable findings to the cross-functional teams is key to your success in this role. \n\nYou’ll also play a critical role in establishing, evangelizing, and scaling user experience research at PI. You’ll work tightly with the lead UX researcher, design leadership, design operations, product designers, brand designers, product marketers, and business intelligence teams to establish and codify the research process. \n\nWith the help of the lead UX researcher, you’ll lead UX research projects while democratizing UX research throughout the organization. You’ll also support product designers and other stakeholders who lead and conduct their own UX research—they’ll defer to you for guidance on the UX research process. \n\nYou’re a practical researcher who can articulate the necessary tradeoffs that balance end user needs with business objectives. You value collaboration and learning. You measure your success by prioritizing user experience outcomes and business results over perfection of your research practice. \n\n \n\nYOUR DAY-TO-DAY:\n\n\nScope, prioritize, plan and execute research projects with appropriate research methods\n\nCollaborate with the lead UX researcher, product designers, developers, product management, product marketing, and front line team members to identify research opportunities\n\nAdvise stakeholders on the appropriate research methods and activities based on the project's goals\n\nFacilitate research studies that include stakeholders throughout the process, from planning to moderating sessions to synthesizing research\n\nRecruit, source, and screen UX research participants\n\nModerate UX research sessions (eg., interviews and usability sessions)\n\nDebrief and synthesize research insights with team members\n\nDevelop research insights in a timely manner\n\nSynthesize and present actionable findings (eg., design recommendations, personas, jobs-to-be-done statements) to a wide internal audience \n\nConduct generative (eg., interviews, surveys) and evaluative research (eg., usability testing, card sorts, concept testing) \n\nValidate existing knowledge of users and uncover new insights\n\nStandardize the research process and relevant methods across the organization, when applicable\n\nEvolve existing research methods and add emerging industry research methods to our practice\n\nCreate and maintain research artifacts like protocols, test plans, worksheets, and synthesis templates\n\nContribute to and maintain the UX research repository \n\nEvangelize and educate the organization on user experience research\n\nSupport product designers and other stakeholders who lead and conduct UX research \n\nMentor product designers, junior researchers, and interns on UX research practices \n\n\n\n\n \n\nSHOULD YOU APPLY?\n\nIf you’ve got all the below skills, drop what you’re doing right now and reach out. If you’ve got some of these skills, we still want to hear from you!\n\n\nProficiency with UX research methods (strong on qualitative, familiar with quantitative)\n\nFamiliarity or proficiency with unmoderated tools such Userlytics, UserTesting.com, Optimal Workshops\n\nExcellent facilitation skills to engage internal cross-functional teams and external users \n\nExperience leading, planning, and executing many UX research projects. \n\nSAAS experience preferred.\n\nA Bachelor's in Human Factors, Cognitive Science, HCI, Interaction Design, or related field, or equivalent experience. \n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior, Design, Digital Nomad and Junior jobs that are similar:\n\n $60,000 — $125,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBoston, Massachusetts, United States