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22 new jobs posted today

Tilig Inc.



Raleigh, North Carolina, United States
 
๐Ÿ’ฐ $55k - $130k*

design

 

Tilig Inc. is hiring a
Remote UX Researcher

\n*This is a remote position only open to candidates in EST.*\n\nTilig is a healthy startup, founded by Sid Sijbrandij, founder and CEO of GitLab, in an individual capacity. The team is 6 strong and growing (with 6 open positions!). We have the mission of building everyone's personal assistant. The first iteration of that product is a completely free password manager that is incredibly easy to use, while future versions will help organize and manage all your accounts and subscriptions in one place. It will tackle everything from handling payments to canceling difficult subscriptions.\n\nTilig is a password manager but vision is bigger. All around account manager and subscription manager. NY Times, Netflix...scattered..no easy management tool to end subscription. Being able to manage subscriptions is the future vision of Tilig. Donโ€™t have to talk to a person on the phone, or get out from under sales pitch. Weโ€™re building a password manager to get into the accounts to manage. Core is to create a service and make sure its the easiest to use and free forever.\n\nThe actual offer, reflecting the total compensation package and benefits, will be at the companyโ€™s sole discretion, and determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations. The company also reserves the right to amend or modify employee perks and benefits at any time.\nResponsibilities\n\n\nProduct\n\n\n\nWork with our UX designer to test and develop friendly and straightforward user experiences for our mobile apps, browser extension and web app that translate across multiple target audiences\n\nEmploy all aspects of UX research from test design and implementation, to results analysis and reporting\n\nEmploy real-world user tests to verify assumptions and test new features\n\nUtilize qualitative and quantitative research methods with both users and non-users to identify needs, pain points and opportunities\n\nDevelop actionable UX changes from research results\n\nDevelop user personas and identify fruitful target audiences\n\nWork with the UX designer to improve the user experience across the product with an emphasis on onboarding, retention and ease-of-use\n\nWork closely with the engineering team to generate useful metrics\n\nThrough testing, pursue balance between requiring users to complete technical, challenging tasks with motivation and emotional rewards\n\nWork with the UX designer to quickly develop, test and iterate mockups and wireframes for potential features to determine viability\n\nWork with assigned product teams to identify and prioritize user research requirements; create research timelines, scope, and define appropriate methodologies\n\nDevelop remediation plans for issues identified from research as appropriate\n\nCollaborate with product team to develop research goals, identify tasks and scenarios, and establish a test environment\n\n\n\nMarketing\n\n\n\nWork closely with our marketing team to improve the conversion of our homepage and landing pages through UX, written communication and A/B testing\n\n\n\n\n\nRequirements\n\n\nFull-time (32-40 hours per week)\n\nSenior level\n\nExtensive experience researching user experiences for mobile apps and websites, with measurable results\n\nComfortable working remotely full-time (good work-space, on-camera meetings, flexible schedule)\n\nComfortable conducting interviews and surveys both remotely and in person\n\nSome UX design experience\n\nStrong written and verbal communication skills in English\n\nGreat collaboration skills\n\nDrive to improve peopleโ€™s lives through better products and services\n\nHigh levels of user empathy and curiosity\n\nCan-do attitude with willingness to help and pick up tasks outside of direct responsibilities\n\n\n\nNice to have\n\n\nPreferably at least half a day of overlap with CEST and EST\n\nExperience working in a startup environment\n\nExperience with researching non-technical audiences\n\nSome programming experience\n\n\n\nSkills\n\n\nUser/usability research (qualitative and quantitative)\n\nUnderstanding information architecture\n\nDesign sprinting\n\nDeveloping personas from data\n\nWireframing\n\nPrototyping\n\nUser/usability testing\n\nAnalytics/metrics\n\n\n\n\nProficiencies\n\n\nData driven (Google Analytics, Google Trends, Mixpanel, Amplitude, Usability Hub)\n\nDocumentation (Google Docs, Notion, Coda, Markdown)\n\nBasic design (Figma, Invision, Adobe Suite, Sketch)\n\nAgile experience (GitLab, Jira, Monday, Trello, Aha!)\n\n\n\n\nHiring Process:\n\nApplicants for this position can expect the hiring process to follow the order below. Please keep in mind that applicants can be declined from the position at any stage of the process. \n\n\n\n* Qualified candidates will be invited to complete a self recorded screening via EasyHire.\n\n* Next, candidates will be invited to schedule a Zoom panel interview with the Tilig team and participate in technical assessments (if applicable).\n\n* Final candidates will then be invited to schedule a Zoom interview with the leadership team (depending on position).\n\n\n\n\nThe actual offer, reflecting the total compensation package and benefits, will be at the companyโ€™s sole discretion, and determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations. The company also reserves the right to amend or modify employee perks and benefits at any time.\n\nAt Tilig Inc. we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. \n\nTilig Inc. is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design and Digital Nomad jobs that are similar:\n\n $55,000 — $130,000/year\n \n\n#Location\nRaleigh, North Carolina, United States
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