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Fella Health (YC W20/S21)


Worldwide (US hours)
๐Ÿ’ฐ $50k - $130k

Sales

 

Non Tech

 

English

Microsoft

Lead

Marketing

System

Medical

Health

Engineer

Engineering

Full-Time

Fella Health (YC W20/S21)

๐Ÿ‘€ 13,324 views

โœ… 485 applied (4%)

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This job post is closed and the position is probably filled. Please do not apply. Work for Fella Health (YC W20/S21) and want to re-open this job? Use the edit link in the email when you posted the job!


**[Fella Health](https://www.joinfella.com/) is the telehealth clinic for men with obesity, backed by Y Combinator.**\nWith Fella, patients meet a board-certified obesity doctor to prescribe FDA-approved medications, while they undertake personalized health coaching through our app.\n\nObesity is the largest chronic disease in the US (>$100bn spent each year) and the traditional solution ("move more, eat less") only works long-term for ~10% of people. But obesity treatment is radically changing due to a new wave of medication options which are 2-3x more effective than previous options. In addition, only 10% of those using weight management services are men: all programs market to women, not tackling the stigma men feel around this.\n\nFella's founders are [Luke](https://www.linkedin.com/in/luke-harries) & [Richie](https://www.linkedin.com/in/richard-cartwright). We studied together at Cambridge University.\n\n- Lukeย studied pre-med and developed a patented AI approach to detecting cancerย at a YC bio company, before moving to Microsoft Research. He also has a masters in Computer Science.\n- Richie was a data scientist, building and selling an AI company working with the UK government. He personally struggled with binge eating for 6 years, and built a 10k-follower Instagram community around menโ€™s binge eating.\n\nYou can read more about the mission, the rest of the team, and working at Fella here:\n[https://fella.notion.site/Working-at-Fella-14a2ac8575d34d148d009bb410387af4](https://www.notion.so/Working-at-Fella-Health-14a2ac8575d34d148d009bb410387af4)\n\nFella Health is live in Texas, and we recently closed a Seed round to expand nationwide. We're backed by top health/consumer investors:\n\n- Y Combinator\n- BrandProject (venture-builder behind 2 unicorns)\n- Global Founders Capital โ€” backedย Facebook, Slack, LinkedIn, Revolut,ย Rocket Internet\n- The founders of Indeed, Curative (unicorn), Alan (unicorn), Kaia Health (>$300mil valuation), Vouch Insurance (>$500mil valuation)\n\n## The opportunity as Founding Sales Rep\n\nFella Health is building a world-class team. As the Founding Sales Rep at Fella, youโ€™re an important part of the broader founding team. Youโ€™ll work closely with our Head of Growth to help increase conversion for our marketing funnel. Youโ€™ll own your own infrastructure & pipeline, run a process for doing outbound calls to warm prospects, and transfer your learnings to the rest of the team to improve our general strategy. Youโ€™ll play a key role in developing the playbook so the sales team can expand around you. \n\nThis role is fully remote (US hours), is full-time (FTE), and has flexible working hours.\n\nYou'll work closely with the founders, and report directly to Fella's Head of Growth [Dave Lane](https://www.linkedin.com/in/davidanthonylane/).\n\n## Key responsibilities\n\n- *Build your infrastructure*: Youโ€™ll work closely with our Head of Growth & Founding Engineer to build out an optimized tech stack for your work. Youโ€™ll know what you want to start (CRM, dialer, SMS & email automation, etc), be comfortable setting this up with guidance from engineering, then constantly iterate to improve your efficiency over time.\n- *Outbound calls to inbound leads*: Youโ€™ll own the process of reaching out to potential fellas (Fella customers) who have dropped off in our funnel. With our Head of Growth, youโ€™ll decide which experiments to run (e.g. whether to call drop-offs immediately, whether to use FB lead ads) and how best to prioritize leads. Youโ€™ll own both โ€˜openingโ€™ and โ€˜closingโ€™ the fella, building trust on a delicate healthcare subject.\n- *Handle inbound*: Youโ€™ll own all inbound from potential fellas. Youโ€™ll be comfortable closing fellas who have booked calls from our email sequences, and youโ€™ll stay on top of all inbound messages from fellas: replies to our email/SMS sequences, replies to our FB ads, pre-conversion messages on our website.\n- *Nurture your pipeline*: Youโ€™ll own your sales pipeline. Youโ€™ll follow-up diligently after calls, loop round on SMS to fellas who havenโ€™t yet closed, and handle customer objections gracefully. Youโ€™ll tightly prioritize across your pipeline.\n- *Create the playbook*: Youโ€™ll furiously iterate the sales process, then build out the playbook so we can build out the team. Youโ€™ll routinely analyze call recordings to determine what is going well and what you can improve. Youโ€™ll review prioritization of leads, iterate your sales scripts, and reconsider value props. Once youโ€™re happy with the process, youโ€™ll ensure this playbook is ready for building out the team around you.\n- *Transfer your learnings*: Youโ€™ll be spending lots of time with potential fellas, so youโ€™ll have great customer insights youโ€™ll transfer to our Head of Growth & founders. Youโ€™ll have strong thoughts on funnel improvements to improve conversion, potential changes to customer segments & value props, and product recommendations to match fellasโ€™ desires.\n\n## Need to have\n\n- You can work hours in a US timezone to reach fellas at good times for them. That may be before 9am, or after 6pm.\n\nOperating skills\n - *Experience*: you have 2+ years working in phone sales.\n - *Metrics*:ย youโ€™re obsessed with your numbers (open rates, close rates, customer numbers). You hate fluff and focus on things which work.\n - *Infrastructure*: you are comfortable architecting & improving your own phone sales tech stack, directing engineering work where needed. You want to automate your repetitive work.\n - *Pipeline*: youโ€™re organized so you can stay on top of a complex pipeline of interested fellas.\n - *Empathy*: you care about the fellasโ€™ struggles and want to help them. Youโ€™ll ask good questions, listen carefully and build trust.\n - *Resilience*: sales isnโ€™t easy. You have grit to close a difficult fella, and energy to improve the process if it isnโ€™t working.\n - *Theory*: youโ€™re well versed in sales theory. Youโ€™re comfortable transitioning between different techniques based on the customer type & objection.\n - *Closing*: you know when and how to turn a potential fella into a paying fella, moving quickly but carefully. Youโ€™ll know when to prioritize a lead and when to let them go.\n - *Language*: you speak English fluently.\n\nCultural skills\n - *End-to-end ownership* โ€” you are comfortable owning projects from noticing the problem to delivering the outcome.\n - *Commitment to candor* โ€” we believe in open communication and transparency. You are a clear & caring communicator, welcoming feedback.\n - *Belief in the mission* โ€” we will help 1 million fellas by 2026. We have a lot of work to do, and you are dedicated to the mission.\n - *Do what is needed* โ€” speed is critical, things change suddenly, and often the solutions we need are messy. You are comfortable moving quickly and taking on gritty work.\n - *Dedication to excellence* โ€” you are obsessed with your role, with a commitment to compounding self-improvement.\n\n## Nice to have\n\nOperating skills\n - *Experience*: ideally you have high-ticket B2C phone sales experience, maybe in a health-related vertical. Ideally youโ€™ve experienced the whole process, from top of funnel to closing.\n - *No-code*: you are comfortable handling no-code tools like G Sheets, Airtable, Zapier.\n - *Copywriting*: youโ€™re a sharp copywriter to produce your own effective email & SMS material.\n - *Marketing*: you have enough knowledge and interest in D2C digital marketing to contribute improvements across the whole marketing funnel.\n - *Managing*: ideally you have experience hiring, training, and managing a team โ€” and want this experience again in the coming years.\n\nCultural skills\n - *Positive-sum thinking* โ€” you think in terms of collaboration not competition.\n - *Managing yourself* โ€” you own your schedule, your habits, your happiness, your life. Your team-members help you flourish, but the eventual responsibility lies with you.\n - *Seeing systems* โ€” you recognize the system which produces the outcome, and focus on improving the system to fix the true cause of an issue.\n\n## Benefits\n\n- *Compensation*: great salary + early-stage equity\n- Vacation: unlimited PTO with a yearly minimum\n- *Pension*: 401(k) contributions\n- *Healthcare*: high-quality medical insurance\n- *Family*: paid parental leave\n- *Personal development*: budget for books, courses, coaching\n- *Personal wellness*: budget for gym, health apps\n- *Team*: regular off-sites\n- **What are we missing?** We're still early so you get to shape our culture. \n\nPlease mention the word **GRACEFUL** when applying to show you read the job post completely (#RNDQuMTkyLjE2LjExNg==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $50,000 — $130,000/year\n
\n\n#Benefits\n ๐Ÿš‘ Medical insurance\n\n
\n\n#Location\nWorldwide (US hours)
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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