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๐ค Closed by robot after apply link errored w/ code 404 1 year ago
Gorgias helps e-commerce companies deliver excellent customer service at scale. We integrate email, live chat, voice, Facebook, Instagram, and SMS with Shopify, BigCommerce, and Magento.\n\nOur product creates a unified customer profile by combining emails, live-chat, and social-media messages with e-commerce data such as purchase and delivery info. Combining all this data in a single application makes customer service more efficient and just better. Another fortunate side-effect is that some requests are completely automated using machine learning. ๐ฌ + ๐ฆ = โค๏ธ\n\nWe've been around since 2015, and we're serving over 8000+ e-commerce businesses, including Steve Madden, Timbuk2, Decathlon, and Sports Illustrated.\n\nOur growth exceeded 200% in 2020, so we raised $25 million Series B in December 2020 to double our global team and to accelerate our progress towards our mission to transform support from painful to exceptional for merchants. ๐ฅณ\n\n\n\nEngineering Team Culture\n\nGetting Stuff Done, Ownership, Team Work, Excellence, and Agility.\n\nYou should join us if you want to ship stuff fast without sacrificing quality. We've put great importance on testing our code, cleaning it, treating errors first, and features later.\n\nWe also value growth and ownership. People make mistakes. We learn from them to avoid them in the future. We cannot achieve excellence if there are no bumps in the road.\n\n\nWhy join us? \n\n๐ We're among the fastest-growing startups in the eCommerce ecosystem\n๐ฆ We've built an extremely efficient go-to-market engine\n๐ฅ Work with a talented team you'll learn a lot from\n๐ Join a company where automation, good & clean data are core beliefs shared by all\n\nMore cool things to know about Gorgias... ๐\n\nโข Raised our Series A for $14M in November 2019:ย techcrunch.com/2019/11/26/gorgias-series-a\nโข Raised our Series B for $25M in December 2020:ย https://techcrunch.com/2020/12/10/gorgias-series-b/\nโข We went from 0 to 7000 merchants using our platform every day from 2016 to 2021\nโข We have a 4.5 rating on Glassdoor\nโข What our customers are saying:ย apps.shopify.com/helpdesk#reviews\nโข Our software stack:ย stackshare.io/gorgias\nโข Other positions:ย jobs.lever.co/gorgias\n\n\nGorgias ensures equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Admin, Senior, Engineer, Sys Admin, Medical and Ecommerce jobs that are similar:\n\n
$65,000 — $122,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSan Francisco / West Coast (remote)
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.