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๐ค Closed by robot after apply link errored w/ code 404 2 years ago
Remote Customer Service Team Leaderย \nCompetitive salaryย \nHours: 40 hours per week, Monday to Saturday 8am to 8:30pm\nLocation: Home-based\nStart date: As soon as possible\n\nHello, weโre UW\n\nYou probably won't have heard much about us, but we're one of the UK's biggest, home-grown success stories of the last 20 years. We're a FTSE 250 business and knocking on the door of ยฃ1 billion in annual revenue.ย \nWe provide your energy, broadband, mobile and ho\nme insurance in one. So you can stop thinking about bills, passwords and price comparisons, and get on with the important things in life.\nAnd we know weโre onto something - we have been Which? awarded for 10 years running - but weโre only just getting startedโฆ\n\nWant a sneak peak into what itโs like to work for us?\nhttps://vimeo.com/showcase/6052297/video/341298006\n\nOverview of the role\n\nThe Team Leader is responsible for driving performance through engagement, motivation and ensuring a sense of belonging for every member of the team. Itโs all about creating the right employee experience to deliver the right customer experience. Youโll be supported by Lead Advisors and Subject Matter Experts who will focus on knowledge and technical coaching to help your advisors provide great customer service.ย \n\nKey result areas:ย \n\n- Achieving operational KPIs\n- Team engagement, performance and length of service\n- Setting expectations\n- Two way communication - represent your team to the company and the company to your team\n- Be organised so your team know what their doing and when\n- Driving a cultureย Departmental relationshipsย \n- Be an advocate for change\n\nWhatโs on offer?\n\n- A competitive salaryย \n-33 days of holiday including bank holidays\n- Pension scheme offered from day oneย \n- Great benefits such as our share scheme after six months, discount on services and much more!\n- Full equipment provided\n- Full remote IT support\n\nAbout you\n\n- Proven success at managing a team in a fast paced customer service environment\n- Remote management experience is desirable\n- Emotionally Intelligent\n- Motivating and engaging\n- Excellent communication skills\n- Adaptable with a positive attitude towards challenges and changeย \n- Organised\n\nDonโt forget though, youโll need to be eligible to live and work in the UK.\n\nWhat youโll need\n\nWeโll supply the equipment needed for you to do the role but you will still need a strong internet connection. Our minimum requirement for internet speed is 10Mbps Download and 4Mpbs Upload.\n\nA dedicated, quiet work space with a work station, plenty of natural light, access to fresh air and no distractions. This cannot be a communalย space that is shared by other household members nor a through route to any communal space such as the kitchen.ย \n\nNext steps\n\nDo you have what it takes to be part of our award-winning Customer Service team? Apply now and youโll receive a link to our online assessment process within 48 hours.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Executive, Scheme and Mobile jobs that are similar:\n\n
$80,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.