\nTHE ROLE:\n\nPeloton is looking for an Instructional Designer to be a member of our Member Support Training & Development Team. The right candidate will have 5+ years of experience in designing training material. Past experience that includes customer service and customer service training is preferred. The candidate must be highly organized, have the ability to maintain multiple project deadlines, have a past in training, and have excellent written communication skills.\n\nThis role will report to the Sr. Manager of Member Support Training and Development and will be located in our Plano, TX, HQ location (limited to no travel required).ย \n\nRESPONSIBILITIES:\n\n\nAid in the architecture of support programs such as employee onboarding, product knowledge, and customer service methodology, to name a few\n\nWork with stakeholders to determine content development needs and the solutions for them\n\nDevelop, write, and distribute training content by working with subject matter experts\n\nFunction as the primary owner of our LMS system, Lessonly\n\nPartner with field trainers and department managers to create content and material for new products, promotions, and technologies\n\nProvide insights and reporting on the efficacy of training across the support organization\n\n\n\n\nQUALIFICATIONS:\n\n\nSolutions-oriented attitude\n\nSelf-motivated and driven characteristics\n\nCreative - proven examples of the ability to create engaging learningย \n\nAbility to work with stakeholders and small, agile teams\n\nOrganized and thorough work ethic. Able to work with remote team members.\n\nUnderstanding of Pelotonโs company vision and brand image with the ability to communicate it effectively and with enthusiasm\n\nKnowledge of customer service essentials\n\nProficiency with an LMS platform, Captivate, Adobe Creative products, and video production\n\nFacilitation skills are a plus\n\n\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nPlano, Texas, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.