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๐ค Closed by robot after apply link errored w/ code 404 8 months ago
\nJob Responsibilities:\n\n\nWork closely with the Customer Experience (CX) team across different initiatives to support our rapidly scaling business, including process optimization and automation.\n\nBuild and provide reports & dashboards for CX platforms, including: Gainsight, Salesforce & Tableau\n\nโจAssist with implementation and administration of software, including: Gainsight and Salesforce.\n\nProvide support to the development of training materials and training activities related to CX Tech Stack\n\n\n\n\nQualifications:\n\n\nBachelorsโ degree in Information Systems, Business, or relevant business experience in Marketing, Customer Success, and/ or General Operations.\n\nSQL experience required\n\nExperience using Salesforce.com and/or Gainsight preferred\n\n\n\nGainsight NXT/ SFDC certification a plus\n\n\n\nStrong analytical skills and an aptitude for working with data - knowledge of and experience with Spreadsheets (Microsoft Excel/Google Sheets) & BI Tools (Tableau)\n\nAbility to communicate effectively and persuasively in both written and oral forms; Effective presentation of ideas to larger groups\n\nTakes initiative in identifying and acting on opportunities to document and improve processes, and to identify trends that should be acted upon\n\nCan handle multiple competing priorities, and can adapt to a flexible and fast-paced environment.\n\n\n\n\nPosition can be located in any geography in the US or Canada. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Analyst, Ops and Salesforce jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nAustin, Texas, United States
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.