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๐ค Closed by robot after apply link errored w/ code 404 2 years ago
Who are we?ย \n\nUpGuardโs mission is to protect the worldโs data. We obsessively seek out elegant, robust ways to enable our customers to find, acknowledge, and remediate cyber risk. With UpGuard, organisations leverage our security expertise and software to automate what were once laborious, spreadsheet-driven processes. Whether it's monitoring the attack surface of hundreds of vendors or assessing the security of their own infrastructure, UpGuard is used by some of the worldโs largest, fastest growing and most innovative companies.ย ย ย \n\nWhy are we hiring for this role?ย \n\nUpGuard has just come off the back of a record breaking year, sales have grown by 128% and new customer velocity increased by over 179%. With that, we need a Customer Support Analyst to assist and support the continued growth.ย ย \n\nAs a Customer Support Analyst, you'll analyze the causes of our customerโs greatest pain points and work closely to mitigate them. You will solicit constant feedback from both customers and colleagues, helping improve UpGuard over time, and youโll work with customers around the world, from early contact to successful deployment, gaining constant, and unique, insight into the world's most important industries and institutions.\n\n**Note: this is a fully remote position\n\nBefore starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or re-location. Apologies.\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Customer Support, Analyst, Non Tech and Sales jobs that are similar:\n\n
$55,000 — $95,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew Orleans
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.