\nBenefits: Candidly is remote by design with benefits that support our people's physical, financial and emotional wellbeing. We offer comprehensive medical, dental and vision plans, 401(k), financial wellness, behavioral health and employee lifestyle support programs, life and disability insurance, parental benefits, student loan repayment program and paid time off including 16 hours volunteer time off.\n\n \n\nLocation: Candidly works remotely by design. There is no physical office building.\n\n \n\nJob Description\n\n\n* Defining and evolving the vision, roadmap, and impact for the client platform. We are on a mission to provide a friction-free experience for our clients throughout their journey with us!\n\n* Partner with other cross functional teams and work directly with clients to ensure the product vision is aligned with their needs. \n\n* Help evolve our product culture, discipline, and practices.\n\n* Lead brief/specifications/tickets to get started on new projects.\n\n* Participate in all aspects of our product development lifecycle from discovery, research, user journeys, sprint ceremonies, feedback from support/customer success, to building with engineering, and shipping features often and iteratively.\n\n* Analyze and create KPI dashboards, and gain meaningful insights to drive successful iterations and identify opportunities.\n\n* Test upcoming releases, bug scrub, and prioritize the backlog.\n\n* Live in JIRA and break down projects into executable phases/tasks with engineering.\n\n* Coordinate on the release management on testing and rollout plans.\n\n* Communicate across teams regarding the status of projects and post-launch results.\n\n* Competitive analysis and feature breakdowns.\n\n* Collaborate with Sales on new opportunities and advise on new client engagement.\n\n* Do something that you haven't done before and have fun learning a new skill.\n\n\n\n\nWhat we’re looking for\n\n\n* 4+ years’ experience working as a Product Manager in a B2C or B2B SaaS software company with Bachelor’s degree or equivalent of related experience. \n\n* Demonstrable experience driving growth with B2B platforms with launching & iterating on successful products.\n\n* Ability to leveraging research and data to create hypotheses into solutions and outcomes.\n\n* Work with sales and marketing on the go-to-market strategy, helping them understand the product positioning, key benefits, and target customers.\n\n* Open mind and flexibility, new approaches and information are opportunities to evolve original spec into a better experience.\n\n* You are pragmatic and decisive with product development decisions in the context of business realities.\n\n* Acts as an owner and strives to make it better regardless of current role.\n\n* Passion to innovate and invent tomorrow, we are building the future of financial wellness and dare to dream big!\n\n* Self-motivated, does not seek perfection but makes improvements to our products, company, and way we work.\n\n* Expertise in FinTech especially within financial wellness.\n\n* Experience with A/B testing, funnel & conversion analysis tools.\n\n\n\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Testing, Marketing and Sales jobs that are similar:\n\n $70,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nWho we are: \nWe are a brilliant team making our history to evolve the commerce industry. fabric is the next-generation commerce platform that is designed to provide the commerce services customers expect so they can build world-class experiences, anywhere. \n\n\nfabric is on a mission to revolutionize commerce for everyone, and we empower businesses that are striving to deliver commerce that drives conversion and customer outcomes. Leading retailers, including Chico’s, Brooklinen, and Ashley’s Furniture, trust fabric to run their modern commerce business. Headquartered in San Francisco, fabric was founded in 2017 by a group of industry veterans determined to bring the same technical principles found at Amazon to retail.\n\n\nNo matter what field you are in, fabric has exciting opportunities for people passionate about making a difference and skilled at what they do!\n\n\nHere are four questions you should ask yourself: \n- Do I believe in fabric's mission? \n- Am I eager to build cool things? \n- Am I excited to collaborate with brilliant people? \n- Am I motivated to disrupt e-commerce?\n\n\nIf the answer is yes, we want to talk to you!\n\n\nWhere we hire: \nUnited States (California, Washington, New York, Texas, Massachusetts)\n\n\nYour next career: \nAs Technical Program Manager you will be responsible for coordinating multiple projects that require working closely with the Cross functional Product, System Integrators (SI's), Engineering/Devops, Solution Engineering and Sales teams. You will be responsible for creating  project plans to manage cross product and customer dependencies for successful customer facing implementations. You will need to anticipate change and risks in your initiatives and will have to lead each initiative by defining strategy & requirements to fit customer business needs, developing processes & schedules, and relentlessly driving forward progress to expedite customer time to value.\n\n\nYour Responsibilities: \n- Partner with customers to understand their objectives and business goals and use this knowledge to craft best in class digital commerce capabilities that solve for customer needs.\n- Define and document detailed project plans and requirements to manage technical design, architecture, and implementations for customer deliverables\n- Communicate these project plans and requirements to all fabric Stakeholders (Product, Engineering, Sales and Solution Engineering) for sign off \n- Collaborate with Engineering Leads and TPM’s and SI’s to secure resource allocation for development and Implementation needs\n- Coordinate deployment, testing and successful rollout of customer implementations  \n- Communicate effectively on all project status updates  to all stakeholders (internal and external) and ensure smooth rollout\n- Engage stakeholders in the creation and execution of Road Maps and Implementation plans\n- Motivate stakeholders.  Earn their trust and hold them accountable\n- Monitor and evaluate product functionality according to key metrics, performance indicators, etc.\n- Conduct methodical investigation and analysis to assess process improvement and identify key stakeholders.\n- Convert business lapses, issues and spill-out into concise problem statements with underlying root causes\n- Deliver results that improve CX, increase revenue or reduce waste\n- Comfort working with the Business Leads (i.e. Functional Champions & ELT) to enable a brilliant translation of business and customer requirements and flawless roll out\n\n\nWhat you bring to the table: \nQualifications\n- Minimum Bachelor's degree in Computer Science or a technical degree/certification or at least 5 years of practical experience\n- You have guided teams by using Agile Scrum methodologies to deliver software\n- You have guided project managers across multiple projects to achieve large objectives while meeting key results\n- You are comfortable creating and maintaining Jira Roadmaps to manage complex projects and programs\n- You have experience administrating the Atlassian suite of tools, mainly Jira and Confluence\n- Experience in e-commerce, SaaS, startups, and modern software architecture is preferred but not essential \n- Experience with Amazon Eventbridge, Microservices and Cloud Based tooling is preferred but not essential \n\n\nThe base salary for this role will be between USD 100k to 130k.\n\n\n\n\n\n\n\nWhat we bring to the table:\n- Competitive compensation packages\n- PTO and Holiday plans\n- Benefits packages which include Medical, Dental, Life, and Vision\n- Wellness & Technology Programs \n- 401k Program \n- Fast-paced, fun and collaborative environment \n- A team invested in you both personally and professionally\n\n\n*fabric is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.\n\n\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Testing, Cloud and Sales jobs that are similar:\n\n $45,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States

\nCompany Background:\n\nThe Giving Block, a Shift4 company, is the platform helping nonprofits fundraise more effectively from modern philanthropists. Pioneers of the “Crypto Philanthropy” movement, The Giving Block developed the leading solutions for cryptocurrency donations, taking crypto and NFT donations mainstream in the nonprofit sector. The Giving Block’s team then developed a stock giving experience built to empower even more donors to give non-cash assets. When combined, The Giving Block’s product suite empowers more donors than ever to give assets to their favorite causes. Today, thousands of nonprofits are using The Giving Block to fundraise from modern philanthropists. Learn more about The Giving Block here.\n\nShift4 Payments (NYSE: FOUR) is a leading provider of integrated payment processing and technology solutions, delivering a complete omnichannel ecosystem that extends beyond payments to include a wide range of value-added services. The company’s technologies help power over 350 software providers in numerous industries, including hospitality, retail, F&B, e-commerce, lodging, gaming, nonprofits, and many more. With over 7,000 sales partners, the company securely processed more than 3.5 billion transactions annually for over 200,000 businesses in 2019. For more information, visit shift4.com. \n\nShift4’s entry into the nonprofit market began when our CEO raised $243 million for St. Jude as part of his trip to space. Soon after, we acquired The Giving Block, the leader in Crypto Philanthropy. Now we’re expanding to formally offer a full range of payment processing products and services to the nonprofit industry.\n\nSummary:\n\nWe are looking for talented Backed End developer to join our engineering team. You will be working in one of our international Scrum teams in a fast-paced “startup like” environment, participating in development of Core services, working on new features and integrations, taking part in all Scrum team activities, you will be not only doing hands on development and also making technical decisions and designing technical solutions. We need someone who is smart and proactive in taking ownership and seeing problems through to resolution, responsible and self-managed, but at the same time a good team player.\n\nJob Responsibilities:\n\n\nWork with founders and senior leadership to bring ideas to life\n\nContinue developing the core product and infrastructure\n\nExample projects: \n\n\n\nCreating internal and external dashboards\n\nClient self-service portal\n\nDonation widget and fundraising platform updates\n\nPartner integrations\n\nDesigning, building and maintaining end-to-end backend services using TypeScript, Node.js and our company's framework.\n\nWriting well-structured, maintainable, and efficient code along with unit tests.\n\nIntegrations with third-party APIs, development of our public API.\n\nResearch and analyze epic tasks and collaborate with the product team.\n\n\n\nEnsure security and quality of backend services as we deal with our client's money.\n\nProvide production support, troubleshooting and bug fixing.\n\nStorage layer: design DB schema, SQL query writing, query performance analysis.\n\nWork in Agile team using Scrum methodology, participate in all sprint activities, grooming sprint backlog, estimation of sprint tasks, creation of technical solutions etc.\n\nCollaborate with the development team, QAs and product team on system improvements and selection of tools and technologies, code review.\n\nAssist the team in creating and maintaining tech documentation.\n\n\n\n\nCompetencies:\n\n\n4+ years of experience as a back-end developer with at least 2-3 recent years of experience with NodeJS\n\nExperience with TypeScript\n\nYou are skilled in SQL databases, OOP, SOLID, system design, design patterns and GRASP\n\nA thorough understanding of writing secure code and an awareness of common security vulnerabilities in web applications\n\nStrong communication skills in English \n\nReact JS\n\nGood understanding about React JS app architecture\n\nRest API\n\nDeep understanding of JavaScript \n\nWeb security\n\nCSS-in-JS\n\nTypeScript\n\nExperience with React JavaScript framework a plus \n\n\n\n\nQualifications:\n\n\nKnowledge of PostgreSQL, cloud providers (AWS, Google Cloud), message queue (RabbitMQ, AWS SQS, Kafka), Docker\n\nYou have designed and developed web services or/and done integrations with third party APIs\n\nExperience in production support (troubleshooting, bug fixing)\n\nInterest in blockchain, cryptocurrencies, and/or non-profits\n\nAnalytical and problem solving skills\n\nGood understanding of  Web Security Vulnerabilities and best practices\n\nExperience with agile product development\n\nExperience with Jira software (or similar platforms) a plus \n\nSelf-starter with an ability to learn new concepts quickly\n\n\n\n\n \n\nThis is a fully remote position, candidates from European time zones are highly welcome.\n\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.\n\nWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Crypto, NFT, React, JavaScript, Cloud, Senior, Sales and Backend jobs that are similar:\n\n $55,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom

\nWho we are:\n\n\nGeotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.\n\n\nGeotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.  \n\n\nOur team is growing and we’re looking for people who follow their passion, think differently and want to make an impact.  Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news. \n\n\nWho you are:\n\n\nWe are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a RFP Manager who will function as a "bid manager" and be responsible for overseeing the development of processes, proposals, bids, quotations and other documents describing organizational products and services in response to requests from prospective customers with a special focus on the public sector in North America. If you love technology, and are keen to join an industry leader — we would love to hear from you!\n\n\n\n\nWhat you’ll do: \n\n\nAs a RFP Manager you will collaborate with sales, marketing, operations, engineering, finance, legal and product teams in order to ensure content is accurate, complete and timely. Alongside managing the proposal/bid process, this role involves content writing, proofreading and editing to support proposal/bid responses. Additionally, as a RFP Manager you may recommend enhancements to Geotab products or services based on inquiries from prospective customers.  \n\n\n\nHow you’ll make an impact:\n* Deliver competitive, high quality proposals to Geotab prospects and customers with a focus on government customers at all levels, including US federal, state, local and related agencies. \n* Consult, co-ordinate and project manage Geotab resources to assist with large scale opportunities.\n* Participate in the RFP life cycle: kick-off meetings, the analysis of requirements and strategy development, risk assessment/mitigation, and the creation of high-quality proposals showcasing Geotab’s value proposition.\n* Ensure RFP requirements are reviewed and approved appropriately and that deadlines are communicated to applicable parties and met.\n* Ensure approvals procedures and processes are followed.\n* Interact with various Geotab teams to ensure accuracy in business and technical responses.\n* Maintain and add to the RFP content library.\n* Transform business and technical product information into concise, easy to understand written material that is compelling and highlights Geotab’s benefits and features.\n* Develop and write new content in collaboration with subject matter experts (SMEs).\n* Lead and participate in RFX Team projects, such as Annual RFX Surveys, Quarterly RFX Activity Reports, developing training presentations and materials for internal and external clients.\n* Support Geotab global strategic initiatives.\n\n\n\nWhat you’ll bring to this role: \n* 5-8 years of experience as an RFP Manager writing, editing, and coordinating responses to RFPs/RFIs with extensive experience in government bids/proposals.\n* Strong project management skills; able to identify needs, develop effective solutions and manage projects through to completion.\n* Experience directly supporting a sales organization.\n* Experience working within a technical or engineering organization/knowledge of the high-technology industry is an asset.\n* Able to work well under pressure, prioritize tasks and respond to fast changing priorities and deadlines.\n* Excellent team player with ability to motivate cross-functional teams and collaborate with others to complete tasks.\n* Excellent verbal and written communication skills, including writing for sales/marketing needs in a technical environment.\n* Experience leveraging CRM tools (i.e., Salesforce), JIRA and a Proposal Management systems/tools (i.e., Loopio).\n* Diploma/Degree specialization in Business, Communications or a related field.\n* Professional Certification in Proposal Management (e.g APMP Professional Certification) and NCMA’s Certified Federal Contract Manager designation is highly valued.\n\n\n\n\n$76,000 - $85,000 a yearThe annual salary for this position is anticipated to range from $76,000 - $85,000 USD. Geotab offers various perks and benefits and other compensation components that an individual may be eligible for. The actual base salary for this position would depend on a variety of factors such as but not specific to skills, qualifications, education and overall experience, including the location the applicant lives or intends to live while performing the job. This also includes equity with other team members and alignment with local market data. All offers of employment are contingent upon proof of eligibility to work and the individual's ability to pass a background check.\n\n#LI-GF1\n\n\nIf you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.\n\n\nPlease note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.\n\n\nWhy job seekers choose Geotab:\n\n\nFlex working arrangements\nHome office reimbursement program\nBaby bonus\nOnline learning and networking opportunities\nElectric vehicle purchase incentive program\nFull medical benefits & 4% 401k company matching RSP \n\n\n*The above are offered to full-time permanent employees only\n\n\nHow we work:\n\n\nAt Geotab, we have adopted a flexible first working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!\n\n\nGeotab verifies candidates' eligibility to work in the United States through E-Verify, an internet-based system operated by U.S. Citizen and Immigration Services.\n\n\nOther employment statements:\n\n\nGeotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.\n\n\n\n\nWe are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at [email protected]. Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Alex Cocq at [email protected]. For more details, view a copy of the EEOC's Know Your Rights poster. Click here to learn more about what happens with your personal data. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Education, Legal and Sales jobs that are similar:\n\n $60,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUSA

\nReddit has an amazing history of individual and community-driven innovation. The value of Reddit data has powered the creation and growth of numerous businesses. The goal of the Reddit Developer Platform team is to further empower communities to innovate while establishing a significant new business for Reddit centered on our Data API.\n\nWe are looking for an experienced Senior Customer Solutions Engineer to join the Data API team. You will be the technical champion for our Data API product suite, fostering strong relationships with our partners and enabling their success. You will be responsible for onboarding new clients, providing ongoing technical support, and ensuring they are informed of updates and potential outages. You will also collaborate closely with product and engineering teams to identify and prioritize product improvements that can drive significant impact for our clients and Reddit.\n\nResponsibilities:\n\n\n* \n\n\n* Have a strong understanding of the market for data, including clients, use cases, partners, and state-of-the-art technology\n\n* Independently troubleshoot and drive resolution of customer issues as quickly as possible within our specified Service Level Agreements\n\n* Use Jira to record, track progress and escalate application issues\n\n* Collaborate with sales, engineering and product teams to identify and prioritize product improvements\n\n* Assist users in understanding how to appropriately use our platform\n\n* Assists with various application testing activities and internal projects as needed\n\n\n\n\n\n\n\n\nQualifications:\n\n\n* \n\n\n* 5+ years of experience in a customer/client-facing role such as Customer Solutions Engineer, Technical Support Engineer, or Sales Engineer\n\n* Excellent problem solving and troubleshooting fundamentals\n\n* Excellent communication skills, both written and verbal.\n\n* Passion for superior client experience\n\n* Prior experience working with public APIs \n\n* Proficient in one or more programming language such as JavaScript or Python\n\n* Proficient with writing database queries and data analysis\n\n\n\n\n\n\n\n\nBenefits:\n\n\n* Comprehensive Health benefits\n\n* 401k Matching\n\n* Workspace benefits for your home office\n\n* Personal & Professional development funds\n\n* Family Planning Support\n\n* Flexible Vacation (please use them!) & Reddit Global Days Off\n\n* 4+ months paid Parental Leave\n\n* Paid Volunteer time off\n\n\n\n\n#LI-Remote #LI-CK2 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Testing, JavaScript, API, Senior, Sales and Engineer jobs that are similar:\n\n $55,000 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States

\n\nFigment is the world’s leading provider of blockchain infrastructure. We provide the most comprehensive staking solution for our over 200+ institutional clients including exchanges, wallets, foundations, custodians, and large token holders to earn rewards on their crypto assets. These clients rely on Figment’s institutional staking service including rewards optimization, rapid API development, rewards reporting, partner integrations, governance, and slashing protection. Figment is backed by industry experts, financial institutions and our global team across twenty three countries. This all leads to our mission to support the adoption, growth and long term success of the Web3 ecosystem.\n\nWe are a growth stage technology company – looking for people who are builders and doers. People who are comfortable plotting their course through ambiguity and uncertainty to drive impact and who are excited to work in new ways and empower a generative company culture.\n\nAbout the Role\n\nIn the role of Customer Success Manager at Figment, you will serve as the primary contact for some of our most significant clients in Japan. Your role will be pivotal in delivering an exceptional onboarding experience. Your responsibilities include strengthening customer relationships, overseeing customer staking and onboarding processes, introducing new products to explore upsell opportunities, and gathering product feedback to uncover product growth\n\nResponsibilities\n\n\n* Provide onboarding, account management and support for customers post sale, throughout the implementation and staking lifecycle\n\n* Manage all all inbound customer requests from your book of customers\n\n* Identify, track and resolve customer pain points and queries and build scalable solutions to solve for these\n\n* Drive customer satisfaction practices to increase retention and drive upsell opportunities\n\n* Advocate for customer needs within the organization, working closely with product development sales and support teams\n\n* Provide expert guidance to clients on the best utilization of our solutions to meet their specific needs\n\n* Identify opportunities for account expansion and collaborate with the sales team to drive upsell initiatives\n\n* Keep customers informed about product updates, new features, and industry best practices\n\n* Support local APAC Lead with operational workflows, including partner engagement, client relationship management, creating presentation materials, assisting in marketing & events coordination and other administrative activities\n\n\n\n\nQualifications\n\n\n* Minimum of 3-5 years of relevant experience in a customer success management role, or a customer success position within the blockchain industry\n\n* Experience in working with senior stakeholders at organizations\n\n* Excellent cross functional communication and interpersonal skills\n\n* Strong problem solving and analytical skills\n\n* Deep familiarity with cryptocurrency products, blockchain technology and ideally protocol staking\n\n* Fluency in English and Japanese required\n\n* Experience in managing customer information and communication in Salesforce, JIRA and Intercom\n\n\n\n\n\nSee here for Figment's Privacy Policy.\n\n\n\n\nFigment is a remote-first company operating with a global footprint across 23 countries. Are you interested in helping us build the future of digital assets?\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Web3, Crypto, API, Senior, Marketing and Sales jobs that are similar:\n\n $65,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWorldwide

Your Role in a nutshell\n\nIn this Salesforce Technical Lead role, you will be hands-on involved in the day to day activities, as well as managing and driving the stories and leading the team's activities accordingly to implement and drive the success of Salesforce here at Vectra.\n\n\n* Develop automation, optimise operational processes, ensure seamless integration around systems, tools and technology using code and configuration\n\n* Design and develop both declarative (validation rules, process builders, flows) and coded (apex, aura, LWC) solutions to help extend Salesforce.\n\n* Identify and improve data quality results by determining system improvements; identifying trends; evaluating, and re-designing work processes, implementing change\n\n\n\nYour Day to Day Responsibilities\n\n\n* Collaborate and partner with stakeholders regularly in refining business requirements to deliver new enhancements.\n\n* Lead the team's activities from a technical standpoint.\n\n* Validate solutions, review code, and provide technical mentorship to the team members.\n\n* Write great code.\n\n* Be part of the team who is first tier one support for internal customers, using our Jira Service Desk ticketing system\n\n* Own and drive projects which will include multiple enhancements requests using Salesforce CRM and CPQ\n\n* Perform mass updates within Salesforce.com to standardise company information, build hierarchies, and integrate third party data\n\n\n\nTechnical Competencies\n\nYou ideally bring solid experience working on the Salesforce platform with expertise in at least 2 of the following Salesforce modules: Sales Cloud, Service Cloud, Marketing Cloud or Digital experiences and a strong emphasis on Salesforce CPQ.\n\n\n* Must have Certificate: Salesforce Certified CPQ Specialist\n\n* Experience of working in both development roles and technical leadership roles- Lead teams of Developers, Business Analysts, Testers.\n\n* Strong Experience with the declarative development tools of Salesforce, such as Validation Rules, Process Builders and Flows.\n\n* Design, develop, implement, configure, maintain, administer, and integrate solutions on Salesforce Lightning Cloud platform (LWC)\n\n* Hands-on knowledge of Apex, Visualforce, Salesforce APIs, data loaders, SOQL, SOSL, and web services\n\n* Strong understanding of Salesforce security model including sharing rules, roles, profiles, sharing settings, etc.\n\n* Build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On\n\n* Understand and implement best practices to migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX and ANT\n\n* Adhere to defined coding standards and develop well-structured, maintainable, and easy to understand code.\n\n\n\nBeing successful in this role\n\n\n* Get it Done Attitude: Bring an attitude to this fast-paced company where people enjoy the work they do and the people whom they work with.\n\n* Analytical: Strong analytical and problem-solving skills\n\n* Detailed: Proven track record of leading projects from requirements to go-live.\n\n* Strategic: Thinking strategically and executing tactically, with the ability to influence/persuade at all levels of the organisation\n\n* Communicator: Excellent written and verbal communications skills\n\n* Team Player: Strong ability to collaborate across all departments in an agile environment.\n\n* Creative: Bring new and fresh ideas to the table to help streamline processes\n\n\n\n\nNice to have:\n\n\n* Salesforce Certified JavaScript Developer I\n\n* Salesforce Certified Platform Developer II\n\n* Salesforce Certified Advanced Administrator\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to JavaScript, Cloud, Senior, Marketing and Sales jobs that are similar:\n\n $60,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAustin, Texas, United States

Your Role in a nutshell\n\nIn this Salesforce Technical Lead role, you will be hands-on involved in the day to day activities, as well as managing and driving the stories and leading the team's activities accordingly to implement and drive the success of Salesforce here at Vectra.\n\n\n* Develop automation, optimise operational processes, ensure seamless integration around systems, tools and technology using code and configuration\n\n* Design and develop both declarative (validation rules, process builders, flows) and coded (apex, aura, LWC) solutions to help extend Salesforce.\n\n* Identify and improve data quality results by determining system improvements; identifying trends; evaluating, and re-designing work processes, implementing change\n\n\n\nYour Day to Day Responsibilities\n\n\n* Collaborate and partner with stakeholders regularly in refining business requirements to deliver new enhancements.\n\n* Lead the team's activities from a technical standpoint.\n\n* Validate solutions, review code, and provide technical mentorship to the team members.\n\n* Write great code.\n\n* Be part of the team who is first tier one support for internal customers, using our Jira Service Desk ticketing system\n\n* Own and drive projects which will include multiple enhancements requests using Salesforce CRM and CPQ\n\n* Perform mass updates within Salesforce.com to standardise company information, build hierarchies, and integrate third party data\n\n\n\nTechnical Competencies\n\nYou ideally bring solid experience working on the Salesforce platform with expertise in at least 2 of the following Salesforce modules: Sales Cloud, Service Cloud, Marketing Cloud or Digital experiences and a strong emphasis on Salesforce CPQ.\n\n\n* Must have Certificate: Salesforce Certified CPQ Specialist\n\n* Experience of working in both development roles and technical leadership roles- Lead teams of Developers, Business Analysts, Testers.\n\n* Strong Experience with the declarative development tools of Salesforce, such as Validation Rules, Process Builders and Flows.\n\n* Design, develop, implement, configure, maintain, administer, and integrate solutions on Salesforce Lightning Cloud platform (LWC)\n\n* Hands-on knowledge of Apex, Visualforce, Salesforce APIs, data loaders, SOQL, SOSL, and web services\n\n* Strong understanding of Salesforce security model including sharing rules, roles, profiles, sharing settings, etc.\n\n* Build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On\n\n* Understand and implement best practices to migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX and ANT\n\n* Adhere to defined coding standards and develop well-structured, maintainable, and easy to understand code.\n\n\n\nBeing successful in this role\n\n\n* Get it Done Attitude: Bring an attitude to this fast-paced company where people enjoy the work they do and the people whom they work with.\n\n* Analytical: Strong analytical and problem-solving skills\n\n* Detailed: Proven track record of leading projects from requirements to go-live.\n\n* Strategic: Thinking strategically and executing tactically, with the ability to influence/persuade at all levels of the organisation\n\n* Communicator: Excellent written and verbal communications skills\n\n* Team Player: Strong ability to collaborate across all departments in an agile environment.\n\n* Creative: Bring new and fresh ideas to the table to help streamline processes\n\n\n\n\nNice to have:\n\n\n* Salesforce Certified JavaScript Developer I\n\n* Salesforce Certified Platform Developer II\n\n* Salesforce Certified Advanced Administrator\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to JavaScript, Cloud, Senior, Marketing and Sales jobs that are similar:\n\n $55,000 — $85,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAustin, Texas, United States

\n\nFigment is the world’s leading provider of blockchain infrastructure. We provide the most comprehensive staking solution for our over 200+ institutional clients including exchanges, wallets, foundations, custodians, and large token holders to earn rewards on their crypto assets. These clients rely on Figment’s institutional staking service including rewards optimization, rapid API development, rewards reporting, partner integrations, governance, and slashing protection. Figment is backed by industry experts, financial institutions and our global team across twenty three countries. This all leads to our mission to support the adoption, growth and long term success of the Web3 ecosystem.\n\nWe are a growth stage technology company – looking for people who are builders and doers. People who are comfortable plotting their course through ambiguity and uncertainty to drive impact and who are excited to work in new ways and empower a generative company culture.\n\nAbout the Role\n\nIn the role of Customer Success Manager at Figment, you will serve as the primary contact for some of our most significant APAC clients. Your role will be pivotal in delivering an exceptional onboarding experience. Your responsibilities include strengthening customer relationships, overseeing customer staking and onboarding processes, introducing new products to explore upsell opportunities, and gathering product feedback to uncover product growth\n\nResponsibilities\n\n\n* Provide onboarding, account management and support for customers post sale, throughout the implementation and staking lifecycle\n\n* Manage all all inbound customer requests from your book of customers\n\n* Identify, track and resolve customer pain points and queries and build scalable solutions to solve for these\n\n* Drive customer satisfaction practices to increase retention and drive upsell opportunities\n\n* Advocate for customer needs within the organization, working closely with product development sales and support teams\n\n* Provide expert guidance to clients on the best utilization of our solutions to meet their specific needs\n\n* Identify opportunities for account expansion and collaborate with the sales team to drive upsell initiatives\n\n* Keep customers informed about product updates, new features, and industry best practices\n\n* Support local APAC Lead with operational workflows, including partner engagement, client relationship management, creating presentation materials, assisting in marketing & events coordination and other administrative activities\n\n\n\n\nQualifications\n\n\n* Minimum of 3-5 years of relevant experience in a senior account management role, or a customer success position within the blockchain industry\n\n* Experience in working with senior stakeholders at organizations\n\n* Excellent cross functional communication and interpersonal skills\n\n* Strong problem solving and analytical skills\n\n* Deep familiarity with cryptocurrency products, blockchain technology and ideally protocol staking\n\n* Additional languages preferred (Japanese, Korean and/or Indonesian)\n\n* Experience in managing customer information and communication in Salesforce, JIRA and Intercom\n\n\n\n\n\nSee here for Figment's Privacy Policy.\n\n\n \n\n\nFigment is a remote-first company operating with a global footprint across 23 countries. Are you interested in helping us build the future of digital assets?\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Web3, Crypto, API, Senior, Marketing and Sales jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWorldwide