ARC'TERYX is hiring a Remote Retail Technology Support New Store Opening
\nYour Opportunity at ARCโTERYX:\nAs the Retail Technology Support โ New Store Opening, you will be responsible for managing all aspects of technology deployment and configuration for new store openings within our organization. You collaborate closely with various teams to ensure seamless integration of applications and systems, adhering to company standards and policies. You are planning, coordinating, and executing a delivery plan to support successful store openings while providing technical support during the transition period.\nThis role is primarily based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.\n \nMeet Your Future Team:\nThe Retail Technology team supports our retail stores and business and interacts with our Store employees and guests to ensure retail technology services are running effectively. This team partners with our retail business teams to generate new ideas and technology that benefits our stores. Our mission is to provide beautiful and high-quality tools that focuses on accessibility, flexibility, scalability, and sustainability to service our product guides whenever and wherever they are.\n\n\n\nIf you were in the role now, here are some of the core activities you would be doing:\n* Coordinate with cross-functional teams to gather requirements for new store openings\n* Execute the detailed project plan for setup and configuration using an existing template and deployment, ensuring alignment with overall project timelines\n* Procure necessary IT equipment, software, and licenses required for new store setups\n* Configure and install IT infrastructure including network devices, POS systems, and other hardware as per company standards\n* Set up and configure software applications, ensuring compatibility and integration with existing systems\n* Collaborate with vendors and third-party service providers to ensure timely delivery and installation of IT components\n* Conduct thorough testing of IT systems to identify and resolve any issues prior to store opening\n* Provide technical support and troubleshooting assistance during the store opening phase in hyper-care mode\n* Document IT setup processes, configurations, and troubleshooting steps for future reference\n* Ensure compliance with company policies, procedures, and security standards throughout the new store opening process\n* Evaluate and recommend improvements to IT setup procedures based on lessons learned from previous deployments\n* Providing technical support for all Arcโteryx Retail users and systems\n* Performing new user set-up for the windows and IOS systems\n* Performing functional and user system testing on new hardware and software products\n\n\n\nHere are some of the things you could be working on in the future:\n* Testing and supporting the new technology and services coming to our retail stores\n* Identifying the root cause of our Retail IT issues and suggesting proper solutions\n* Assisting with Retail Technology Projects and deployment of new technology\n\n\n\nAre you our next Retail Technology Support?\n* You have 2-3 years of experience in a service desk role with a diploma in an IT related subject or equivalent business experience with appropriate certifications\n* You are able to travel domestically and internationally as needed for new store openings\n* You have excellent organizational and time management skills with the ability to multitask and prioritize workload effectively\n* You have access to a car or reliable transportation and are able to travel to our local stores as required\n* You have the ability to work, as required, after regular business hours and on weekends through an on-call rotation program to support our retail stores \n* You have ability to troubleshoot issues remotely using provided tools and are familiar with remote support applications (ex. TeamViewer, LogMeIn)\n* You have a strong understanding of retail point of sale systems, payment gateways, retail media systems\n* You have a basic understanding of network related technologies and terminologies (switches, routers, etc.)\n* You have a strong knowledge of hardware, OS and network implementation requirements, Microsoft Operating system (Windows Pro 10, 11), Office 365 and other application maintenance and support\n* You have strong communication skills and the ability to effectively explain concepts and processes to end-users \n* Experience with ITIL framework and ITSM methodologies is a plus\n* You have the ability to create basic deployment project plans, track progress and complex deployment projects through to completion\n* You consistently and properly document new processes and update existing documentation\n* You are open and able to participate in a rotating on-call schedule for 24/7 support\n* You are proactive in identifying the root cause of issues, seeking the best solutions with an unwavering commitment to do what is right\n* You remain highly flexible and adaptable when faced with ambiguity\n* You effectively balance autonomy and collaboration\n* You inspire breakthrough thinking and continuous improvement\n* Your passion for your work is paralleled by your passion for getting outside and living it\n\n\n\n\n$59,000 - $74,000 a yearA reasonable estimate of the pay range is $59,000 - $74,000 CAD at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. \nPlease note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer. \n\nEqual Opportunity\n\n\nArcโteryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. \n\n\nCreating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. \n\n\nAll applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.\n\n\nDesign your Purpose. Live our Values. \nDISRUPTIVE EVOLUTION. Design your future through challenge, experimentation, and inspiration.\nCOMMIT. Set and deliver on bold objectives as we collectively raise the bar.\nLIVE IT. Deepen your connection to nature and live your most purposeful life. \nLEAVE IT BETTER. Create a better world, together. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Testing, Travel, Education and Microsoft jobs that are similar:\n\n
$70,000 — $90,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNorth Vancouver, BC (Corporate)
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Scout Motors is hiring a Remote Staff Software Engineer Mobile Products and Platform
What youโll do\n\nBecome part of an iconic brand that is set to revolutionize the all-electric pick-up truck & rugged SUV marketplace by achieving the following:\n\nAs the Staff Software Engineer โ Mobile Products & Platform, you will play a critical role in driving the development and delivery of our mobile applications, ensuring they meet the highest standards of quality, performance, and user experience. Some of the key products as part of digital portfolio are โ mobile and desktop applications, vehicle connectivity solutions, marketing tools, merchandise offerings, mapping services, route optimization, EV charging services and more. You will work with engineering leaders, senior engineers, and cross-functional partners to define the mobile engineering strategy and lead the execution of multiple products and platform. You will be responsible for the successful delivery of complex and large-scale technical efforts and for mentoring other engineers.\n\n\n* Lead the design, development, maintenance and mobile release of our iOS and Android applications.\n\n* Drive the technical architecture and implementation of mobile platform and solutions from the ground up, ensuring they are scalable, reliable, and performant.\n\n* Grow the knowledge of the team, sharing through pair programming, code reviews, presentations, example code, and documentation.\n\n* Implement programming best practices, deployment processes and monitoring for mobile platforms.\n\n* Collaborate closely with product managers, designers and other stakeholders to define requirements, scope, and timelines for mobile products, features and projects.\n\n* Stay current with emerging technologies and industry trends in mobile development, advocating for the adoption of new tools and techniques as appropriate.\n\n\n\n\nLocation & Travel Expectations: The responsibilities of this role require attendance at in-person meetings and events occasionally. This role may be based out of a Scout Motors location in Fremont, CA or Remote, United States. This role is not eligible for remote work in New York City. Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.\nWhat youโll bring \n\nWe expect all Scouts to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. Youโll be comfortable with change and flexible in a fast-paced, high-growth environment. Youโll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:\n\n\n* Bachelor's or Master's degree in Computer Science, Engineering, or a related field.\n\n* 7+ years of hands-on experience in software engineering shipping customer facing applications, with 5+ years shipping iOS and/or Android applications or cross-platform frameworks such as React Native or Flutter.\n\n* Proficiency in programming languages such as Kotlin, Swift, Dart, Go or Java, along with strong object-oriented design skills.\n\n* Solid understanding of mobile platform architecture, UI/UX design principles and frameworks, GraphQL, mobile security and performance optimization techniques.\n\n* Experience with version control systems (e.g., Git), CI/CD pipelines and mobile release process.\n\n* Experience as a technical lead for large projects (6+ months in length), including defining the roadmap for complex projects spanning multiple teams and functions.\n\n* Excellent problem-solving skills and a strong attention to detail.\n\n* Effective communication skills, with the ability to articulate technical concepts to both technical and non-technical stakeholders.\n\n* Experience operating in start-up settings, launching 0 to 1 product, and driving graduation to highly customized applications.\n\n* Ability to effectively manage multiple priorities and stakeholders in a fast-paced, dynamic environment.\n\n* Passion for mobile technology and a commitment to delivering exceptional user experiences.\n\n* Experience working in an Agile or Scrum environment is preferred.\n\n\n\n\nPreferred Qualifications:\n\n\n* Experience building systems in auto industry.\n\n* Experience with cross-platform development frameworks such as React Native or Flutter.\n\n* Experience with mobile app testing, experimentation frameworks and automation frameworks.\n\n* Experience with cloud technologies and services, such as AWS or Azure.\n\n\n\nWhat you'll gain\n\nThe benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting โ with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:\n\n\n* Competitive insurance including:\n\n\n* Medical, dental, vision and income protection plans\n\n\n\n\n\n* 401(k) program with:\n\n\n* An employer match and immediate vesting\n\n\n\n\n\n* Generous Paid Time Off including:\n\n\n* 20 days planned PTO, as accrued\n\n* 40 hours of unplanned PTO and 14 company or floating holidays, annually\n\n* Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders\n\n* Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave\n\n\n\n\n\n* Corporate Vehicle Program with:\n\n\n* Eligibility to lease up to 2 vehicles at competitive rates\n\n\n\n\n\n\n\nPay Transparency\n\nThis is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.\n\nInitial base salary range = $170,000-$200,000\n\nInternal leveling code: IC8\n\nNotice to applicants:\n\n\n* Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. \n\n* Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. \n\n* Residing in New York City: This role is not eligible for remote work in New York City.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, React, Travel, Cloud, Mobile, Senior, Marketing and Engineer jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nFremont, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Scout Motors is hiring a Remote Senior Engineering Manager Mobile Products and Platform
What youโll do\n\n \n\n \n\nBecome part of an iconic brand that is set to revolutionize the all-electric pick-up truck & rugged SUV marketplace by achieving the following:\n\nAs the Senior Engineering Manager โ Mobile Products & Platform, you will play a critical role in driving the development and delivery of our mobile applications, ensuring they meet the highest standards of quality, performance, and user experience. You will lead multiple teams of mobile engineers, providing guidance, support, and mentorship to help them excel and grow in their careers. Some of the key products as part of digital portfolio are โ mobile and desktop applications, vehicle connectivity solutions, marketing tools, merchandise offerings, mapping services, route optimization, EV charging services and more. You will work with engineering leaders, senior engineers, and cross-functional partners to define the mobile engineering strategy and lead the execution of the multiple products, platform and systems. At the same time, youโll have plenty of opportunities to be hands-on building key systems and will be directly responsible for the successful delivery of complex and large-scale technical efforts as well acting as a mentor and leader for other engineers.\n\n\n* Lead and manage a team of mobile engineers responsible for the design, development, maintenance and release of our iOS and Android applications.\n\n* Set clear goals, priorities, and expectations for the Mobile teams, aligning them with the company's overall objectives and roadmap.\n\n* Drive the technical architecture and implementation of mobile platform and solutions from ground up, ensuring they are scalable, reliable, and performant.\n\n* Collaborate closely with product managers, designers and other stakeholders to define requirements, scope, and timelines for mobile products, features and projects.\n\n* Foster a culture of innovation, collaboration , and continuous improvement within the Mobile products and platform team, promoting best practices and knowledge sharing.\n\n* Provide regular feedback and performance evaluations to team members, coaching and mentoring them to help them reach their full potential.\n\n* Stay current with emerging technologies and industry trends in mobile development, advocating for the adoption of new tools and techniques as appropriate.\n\n* Serve as a technical leader and subject matter expert on mobile platforms, representing the Mobile products and platform team in cross-functional meetings and discussions.\n\n\n\n\nLocation & Travel Expectations: The responsibilities of this role require attendance at in-person meetings and events occasionally. This role will be based out of a Scout Motors location in Fremont, CA or Remote based in the United States. This role is not eligible for remote work in New York City. Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.\nWhat youโll bring \n\nWe expect all Scouts to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. Youโll be comfortable with change and flexible in a fast-paced, high-growth environment. Youโll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:\n\n\n* Bachelor's or Master's degree in Computer Science, Engineering, or a related field.\n\n* 8+ years of hands-on experience in software engineering, with a focus on mobile development.\n\n* 3+ years of experience in a leadership or management role for mobile dev team, overseeing teams of engineers.\n\n* Proven track record of successfully delivering high-quality mobile applications on iOS and Android platforms.\n\n* Strong technical proficiency in mobile development technologies and frameworks, such as Swift, Kotlin, React Native, or Flutter.\n\n* Strong knowledge of mobile UI/UX design principles and best practices. Hands-on system design skills, comfortable with navigating codebases with different languages, frameworks and familiar with devops and mobile release practices.\n\n* Excellent leadership and communication skills, with the ability to inspire and motivate team members to achieve their goals.\n\n* Experience operating in start-up settings, launching 0 to 1 product, and driving graduation to highly customized applications.\n\n* Ability to effectively manage multiple priorities and stakeholders in a fast-paced, dynamic environment.\n\n* Passion for mobile technology and a commitment to delivering exceptional user experiences.\n\n* Experience working in an Agile or Scrum environment is preferred.\n\n\n\nWhat you'll gain\n\nThe benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting โ with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:\n\n\n* Competitive insurance including:\n\n\n* Medical, dental, vision and income protection plans\n\n\n\n\n\n* 401(k) program with:\n\n\n* An employer match and immediate vesting\n\n\n\n\n\n* Generous Paid Time Off including:\n\n\n* 20 days planned PTO, as accrued\n\n* 40 hours of unplanned PTO and 14 company or floating holidays, annually\n\n* Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders\n\n* Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave\n\n\n\n\n\n* Corporate Vehicle Program with:\n\n\n* Eligibility for 1 assigned vehicle and to lease 1 vehicle at competitive rates \n\n* A mobility stipend\n\n\n\n\n\n\n\nPay Transparency\n\nThis is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.\n\nInitial base salary range = $200,000-$230,000\n\nInternal leveling code: M7\n\nNotice to applicants:\n\n\n* Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. \n\n* Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. \n\n* Residing in New York City: This role is not eligible for remote work in New York City.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, React, Travel, DevOps, Mobile, Senior and Marketing jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nFremont, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nFanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. \n \nAs a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.\n \n\n\nPosition Overview\nPositions at this level require one to three yearsโ experience and successful performance. Positions at this level are required to work under general supervision and within a framework of established procedures. Incumbents are expected to perform a full range of duties with only occasional instruction or assistance. Positions at this level frequently work outside the immediate proximity of a supervisor\nKnowledge of:\nโขPrinciples and practices of information systems as applied to a large and diversified public organization\nโขMethods, materials, tools and equipment used in PC and midrange computer networking, repairs, and operations\nโขPrinciples and practices of training program development and presentation\nโขPrinciples and practices of PC operation, maintenance and repair\nโขPrinciples and techniques used in interacting with PC users\nโขPrinciples and practices of information systems as applied to a large and diversified public organization\nโขPrinciples and practices of training program development and presentation\nSkill to:\nโขRepair PCs and peripherals\nโขSoftware Installation and repair\nโขNetwork Analysis and Troubleshooting\nโขITIL implementation\nAbility to:\nโขWork cooperatively with users to provide basic direction and instruction with computer applications\nโขMaintain confidential data and information\nโขAnalyze problems; identify alternative solutions, project consequences of proposed actions\nโขCommunicate clearly and concisely, both orally and in writing\nโขAnalyze situations carefully and adopt effective courses of action\nโขLearn to operate server hardware and software\nโขOperate and maintain Apple iOS and OSx hardware\nโขOperate Windows based PC hardware and software\nโขExercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs\nโขPerform highly skilled and complex PC maintenance, repair, analysis and testing\nโขPerform analysis testing and operations support for Windows 2008 R2 Active Directory and Exchange\nโขUse independent judgment, initiative, and good human relations and problem solving skills in the application and follow through on decisions\nโขEnsure compliance with and follow standard practices and procedures common to computer networking and information systems work\nโขEstablish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work\n\n\n\nEducation & Experience Requirements\n* Education & Experience Requirements\n* College degree, or Associate degree and 2 years related work experience, or High school diploma/equivalent and 3 years related work experience required\n* Excellent verbal and written communication skills\n* Experience with handheld scanners, label printers, and other ruggedized equipment a plus\n* Strong knowledge of Macintosh OS, Windows OS and MS Office products\n* Strong troubleshooting skills\n* Ability to stay calm in stressful situations, especially when dealing with demanding customers and/or upper management\n* Ability to handle multiple competing priorities\n* Ability to work with minimal supervision\n* Ability to use discretion and confidentiality with access to sensitive data May require occasional travel to remote locations\n* Ability to lift computer equipment, including monitors and printers, which may weigh up to 60 lbs.\n* Experience with troubleshooting Printers (both network and stand alones)\n* Able to solve network connectivity problems, understand TCP/IP protocols, and be able to let higher levels of support know specific technical issues in detail\n* Experience with creation/management of Ghost images and other rapid deployment technologies is a plus\n* Basic understanding of Active Directory administrative tasks including creating user and computer accounts\n* A strong dedication to quality customer service\n* Good analytical skills, attention to detail, consistent follow-through to assure problems are resolved and ability to respond to last minute requests\n* A+ and Network + Certifications preferred\n* Responsible for all aspects of end-user PC provisioning including setup of hardware, software and peripherals\n* Diagnoses and resolves end-user network, VPN, WI-FI and local-area network access problems\n* Assists in creating documentation for self-service end-user support knowledge base\n* Helps install local area network cabling systems and equipment such as network interface cards, and switches\n\n\n\n\n\nThings We Care About\n\n\nยท Your career growth, your ideas, your work-life balance, and your well-being.\nยท Diversity and Inclusion\nยท Our Company Culture and Values\nยท Providing outstanding Company Perks and Benefits\n\n\nwww.fanaticsinc.com\n \nEnsure your Fanatics job offer is legitimate and donโt fall victim to fraud. Fanatics never seeks payment from job applicants. Fanatics recruiters will only reach out to applicants from an @fanatics.com or @fanatics.co.uk email address. For added security, where possible, apply through our company website at www.fanaticsinc.com/careers\n\n\nFanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanaticsโ fair labor practices.\n\n\nNOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (โPersonal Informationโ). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Testing and Legal jobs that are similar:\n\n
$55,000 — $127,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nMaryland - Aberdeen
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Match Group is hiring a Remote Customer Support Agent
\nThe League Team is looking for a concierge-minded professional to help us deliver The League experience to each of our users. Youโll help us grow the company and our community through your amazing white-glove service. A successful candidate will be creative and entrepreneurial with a knack for gadgets and the latest technology and still be able to write clear, fun, and quirky messages. A passion for the product and owning quality and experience is a must.\n\n\nKnow where you belong.\nThe League is the newest addition to the Match Group portfolio. The League was created for ambitious, career-focused singles seeking long-term relationships. Creating a sense of belonging doesnโt stop at our products - itโs the foundation of every team we hire.\n\n\nNote: This role is full-time, remote, and hourly wages. You must be available 9am-5pm PST. The position will require shared responsibility for holiday coverage and occasional weekend coverage. The position requires you to travel for 3-4 days, 2-3 times yearly, for offsite meetings. \n\n\n\nHow youโll make an impact:\n* Reviewing and resolving customer support requests using our software tools to send emails and communications with users in-app\n* Reviewing user accounts, researching, communicating solutions to our members, and gathering feedback\n* Responding to user reviews on the app stores \n* Reviewing users who have been flagged for violating our Terms of Service\n* Moderating our users' groups/events section of the app to maintain a good environment\n\n\n\nWe could be a Match if: \n* You have remote work experience. \n* You have 2+ years of experience in customer care, working directly with people online.\n* You have strong verbal and written communication skills with a deep knowledge of grammar, spelling, and syntax.\n* You must have a stable internet connection with the ability to be present on video as well as a dedicated, quiet place from which to work free of distractions.\n* You enjoy finding solutions and communicating with customers.\n* You have excellent multitasking skills and can be flexible.\n* You are a positive team player.\n* You are an accountable self-starter.\n* You have strong leadership & organizational skills.\n* You have a proven record of taking ownership and successfully delivering results in a fast-paced, dynamic environment.\n\n\n\nPreferred qualifications:\n* Passion for the mobile space, in particular, social and mobile dating applications\n* Experience working with iOS and/or Android applications\n* Contact Center or Contact Center Supervisor experience, especially online communication\n* Multilingual\n\n\n\n\n$20 - $26 an hourFactors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in Portland, OR. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.\n\n#LI-REMOTE \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Video and Mobile jobs that are similar:\n\n
$37,500 — $75,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nUnited States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.