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PointClickCare


Remote or Mississauga
๐Ÿ’ฐ $53k - $80k*

Training

 

Software

 

Security

Trainer

Technical

Support

Travel

Adult

Edu

Microsoft

Senior

PointClickCare

Apply now

๐Ÿ‘€ 1,138 views

โœ… 94 applied (8%)

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PointClickCare is hiring a
Remote Software Training Specialist Clinical

\nFor more than 20 years, PointClickCare has been the backbone of senior care. Weโ€™ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, weโ€™ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patientโ€™s journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\nPosition Summary:\nDo you enjoy training and teaching others? Can you make explaining a new technology solution sound easy and exciting for end-users of different technical skills? If so, weโ€™re looking for a candidate that loves working with customers and is passionate in helping them understand and learn software solutions that will help transform their day-to-day workflows and practices!     \n \nAs a member of the Professional Services, Practice Delivery Team, the Software Training Specialist is responsible for educating and training both new and existing customers to drive adoption/use of PointClickCare solutions. With your expertise and knowledge, you will work with a diverse set of customers (from small businesses to large enterprises) who have varying technical skills.  Through a series of both online and in-person sessions (when required), you will facilitate learning to participants on how to best optimize and utilize our solutions aligned with their day-to-day business practices. Additionally, you will work closely with the Implementation Team to plan, schedule, and deliver an exceptional customer experience.\n \nThe Software Training Specialist will report to the Senior Practice Manager. \n\n\n\nKey Responsibilities:\n* Professional experience training software (EHR, eMAR, pharmacy) in a healthcare setting\n* Prepare and deliver quality training to customers based on adult learning principles and best practices\n* Determine individualized and group training plans that address specific business needs \n* Assess learner needs and capabilities and adapt training methods to meet the needs of the learner and ensure training success. \n* Deliver train the trainer programs to support and enable end user customer training rollout, including coaching and shadowing support\n* Coordinate training sessions including scheduling of participants and other related resources\n* Deliver online or onsite instructor-led training using a variety of tools including online meeting and collaboration applications like Zoom, WebEx, and Microsoft Teams\n* Conduct instructor-led classroom training sessions for customers at company, industry conferences or customer sites using a variety of instructional techniques or formats \n* Promote and enable the use and adoption of online training courses to support ongoing end-user learning\n* Consistently incorporate training techniques that keep learners engaged and perform ongoing analysis to determine effectiveness of training \n* Provide feedback and recommendations for improvements as it relates to training processes and the development of training program curriculum\n* Establish and maintain strong successful customer relationships by utilizing excellent communication and collaboration skills\n* In collaboration with the project team, proactively anticipate, identify, and communicate issues, risks, escalations, timelines and delays to ensure an exceptional customer experience and successful implementation\n* Test, pilot, and document new professional services offerings\n* Develop and maintain expertise and knowledge in multiple product offerings, including the knowledge of the end-to-end solution and product value outcomes\n\n\n\nRequired Experience:\n* Post-secondary education (preferred)\n* Previous client-facing training experience, preferably in the software industry\n* Self-motivated and enthusiastic, with strong interpersonal skills\n* Excellent communication skills, both written and verbal, particularly as it relates to explaining both simple and complex technical concepts to non-technical users\n* Strong understanding of adult learning concepts/theories, training development techniques, and best practices\n* Strong software & technology aptitude and literacy\n* Excellent presentation skills\n* Experience working on a multi resource project team balancing milestones and objectives efficiently and on time\n* Experience conducting training sessions both in-person and remotely\n* Experience with EHR software preferred\n* Ability to thrive in a high paced, complex team environment\n* Proficiency with Microsoft Office suite of products and other teleconferencing solutions (i.e. Zoom, WebEx, etc.)\n* Ability to travel up to 20% of time\n\n\n\nNice to Have\n* Fluency in Spanish\n\n\n\n\n\n#LI-JD1\n#LI-Remote\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Leverโ€™s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCareโ€™s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Teaching, Education, Microsoft and Senior jobs that are similar:\n\n $52,500 — $80,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote or Mississauga
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

closed

World Relief


Chicago, IL
๐Ÿ’ฐ $43k - $60k*

System

 

Coordinator

Support

Travel

Edu

Management

Health

World Relief

๐Ÿ‘€ 1,533 views

โœ… 106 applied (7%)

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This job post is closed and the position is probably filled. Please do not apply. Work for World Relief and want to re-open this job? Use the edit link in the email when you posted the job! ๐Ÿค– Closed by robot after apply link errored w/ code 404 3 months ago


\nORGANIZATION SUMMARY:\nWorld Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the worldโ€™s greatest problems โ€“ disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding. \n \nIn the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.\n\n\nPOSITION SUMMARY:\nAre you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?\n\n\nIf you answered โ€˜yesโ€™, to any of the above, World Relief, and millions of people around the world need you. \n\n\nThis position will be responsible for assisting refugees and immigrants to obtain their Initial Health Screening, establish a primary care provider, and help with follow up care. They will provide health education and orientation to the U.S. healthcare system through orientations with all newly arrived refugees and additional workshops. This position will work closely with the transportation volunteers and case managers to provide ongoing health coordination for clients with intensive medical needs.\n\n\n\n\n\nRole & Responsibilities\n* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n* Schedule health screening appointments for refugee clients within 30-90 days of arrival\n* Manage transportation logistics, including direct provision of transportation as appropriate\n* Ensure that follow-up immunizations are scheduled, and that barriers to care are addressed with the client\n* Ensure good communication with the health screening clinic and attend bi-monthly meetings to discuss collaboration and client coordination\n* Coordinate with health screening clinic to obtain referrals for follow-up appointments\n* Assist clients with scheduling appointments and identifying methods of transportation to/from providers for clients without access to personal and/or public transportation\n* Provide orientation of the U.S. health care system to new arrivals, including proper filling and following of prescription instructions, medical insurance, when to use primary care vs the emergency room\n* Assist client access around COVID vaccination including transportation and provide education to ensure clients can make informed decisions\n* Coordinate with medical providers to equip clients to follow plan of care as directed\n* Assist clients in identifying a local primary care provider if necessary\n* Ensure clients have access to a local pharmacy and assist with initial filling of prescriptions\n* Promote the health of immigrants through coordination of health workshops, distribution of COVID tests, and collaboration with local healthcare providers.\n* Work closely with internal department teams and external service providers to ensure comprehensive service provision\n* Assist with ACA medical insurance when necessary\n* Maintain timely and accurate client files, case notes, and reporting records\n* Actively participate in department meetings, staff development opportunities, program trainings, community activities, and organizational events\n* Collaborate with volunteers and Volunteer Services staff to coordinate the work of volunteers engaging with clients\n* Other duties as assigned\n\n\n\nKnowledge, Skills, & Abilities\n* Demonstrated compassion, patience, cross-cultural sensitivity, and strong mediation skills\n* Ability to navigate the American health care system including Medicaid\n* Adaptable and possessing crisis management skills\n* Able to communicate well with limited English-speaking clients and with health care professionals\n* Demonstrated teaching and coaching skills with the ability to provide ongoing orientation to refugee participants\n* Strong organizational skills and attention to detail\n* Highly self-motivated with strong follow-through and ability to work independently\n* Fluency in additional language such as Dari, Pashto, Arabic, Swahili, French, or Spanish strongly preferred\n\n\n\nRequirements\n* Mature and personal Christian faith\n* Committed to the mission, vision, and values of World Relief\n* Desire to serve and empower the Church to impact vulnerable communities\n* Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document\n*  MS Office skills required\n* Valid driverโ€™s license, and ability/willingness to drive 15-passenger van required\n* Ability to work occasional early mornings, evenings or weekends as necessary\n\n\n\n\n\nWorld Relief offers a competitive benefits package (25 hours + per week):\n \nWorld Relief contributes to monthly premiums:\n-Medical\n-Dental\n \nAdditional Benefits:\n-Offer 16 Paid Holidays!\n-Vision\n- Paid Sick and Vacation Time\n- Paid Parental Leave (12 weeks for qualified employees)\n-FSAs: Medical & Dependent Care, & Commuter Funding\n-Supplemental Life Insurance (employee, spouse, and children)\n-Critical Illness, Hospital Indemnity, and Accident insurance policies\n \nWorld Relief pays 100% for eligible employees:\n-Group Term Life (employee, spouse, and children)\n-Long Term & Short-term Disability\n-Accidental Death and Dismemberment (AD&D)\n-Long Distance Travel Insurance\n-Employee Assistance Program (EAP)\n \nWorld Relief - Retirement:\n-401K & Roth\n-WR matches up to 4%, then an additional quarter percent up to 10%\n-Eligibility: Full Time is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year. \n \nWorld Relief Discounts (Immediately Eligible):\n-Verizon\n-Pet Insurance through Nationwide\n-Home and Auto insurance through Liberty Mutual\n-Working Advantage Discount Program\n \nWorld Relief is honored to be recognized with the Cigna Healthy Workforce Designation, Silver Level for meeting or exceeding the core components of our well-being program including leadership and culture, program foundations, program execution, and whole person health.\n\n\nPHYSICAL DEMANDS:  \n \nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \n \nยท         While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations \nยท         The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds. \nยท         Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information. \nยท         The employee frequently is required to sit, reach with hands and arms, talk and hear.\n \nWORK ENVIRONMENT:  \n \nยท         General office setting. World Relief also offers hybrid and remote schedules for limited positions. \nยท         Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.\nยท         Year-end archiving activities involve repeated lifting and bending.\nยท         Physical, emotional and intellectual demands\nยท         Equipment used: Employee computer (desktop or laptop), printer, and copier.\nยท         All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.\n \nWe are proud to be an EEO/AA employer M/F/D/V. \n \nFor World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.\n \nLegal Background in the United States \nWorld Relief is both an equal opportunity employer and a faith-based religious organization.โ€ฏWorld Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of personโ€™s race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.  \n \nIn addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.\n  \nPursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Reliefโ€™s Statement of Faith. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Teaching and Education jobs that are similar:\n\n $42,500 — $60,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nChicago, IL
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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