Medallion is hiring a Remote Senior Account Manager
\n\n\nAbout Medallion\n\nHealthcare is going through an unprecedented transformation towards digital care. Medallion provides the critical administrative infrastructure to make that change possible. Our platform enables organizations to license their providers in new states, verify existing credentials, and get in-network with health plans. In just over three years, our platform has become an industry standard powering hundreds of healthcare companies to reduce administrative burden for tens of thousands of providers across the country. To date, Medallion has saved over 500,000 administrative hours for our customers!\n\nFounded in 2020, Medallion has raised $85M from world-class investors like Sequoia Capital, Google Ventures, Spark Capital, Optum Ventures, and Salesforce Ventures.\n\nAbout the Role:\n\nWe're looking for an experienced Senior Account Manager (Enterprise) who will be responsible for managing and growing some of Medallion’s most important customers. As an Enterprise Customer Success Manager, you will help deliver long term success for customers through building and fostering deep relationships with key stakeholders, understanding their business priorities, identifying growth opportunities, and acting as the voice of the customer internally to ensure their needs are met. \n\nIn this role you will work cross-functionally with our Implementation, Operations, Sales, Customer Support, Product, and Engineering teams to not only manage relationships, set expectations, and support day-to-day but to ensure customers achieve a significant return on and drive business success with their Medallion investment.\n\nWe're looking for someone who is resourceful and thrives in a challenging, fast-paced environment. Your role will have a direct impact on top-priority, company-wide goals and will provide accelerated learning \n\nThis role reports to the Director of Customer Success and base compensation for this role may land between $100,000 - $150,000. In addition to base salary, Medallion offers equity, bonus, and benefits as part of the total compensation package. Many factors are considered when determining pay including: market data, geographic location, skills, qualifications, experience, and level.\n\nResponsibilities:\n\n\n* Own the overall relationship with your book of business; work with your customer on all stages of the customer journey from onboarding, driving adoption, growth, and retention\n\n* Partner with the customer to align on their business objectives and goals in order to build and drive measurable success plans\n\n* Drive successful renewals to maintain and grow existing revenue, as well as identify and execute on expansion opportunities\n\n* Be a strategic advisor and provide consultative guidance and best practices to your book of business\n\n* Identify key stakeholders and build relationships with executive buyers and c-suite level contacts\n\n* Develop new and innovative ways to share relevant data and insights that’s impactful to customers and ties back to their success drivers through Strategic Business Reviews\n\n* Address escalated client issues with speed and urgency, orchestrating resources across the company as appropriate\n\n* Drive greater customer engagement across accounts by applying data insights, product and industry expertise\n\n* Collaborate with internal teams to solve complex customer problems and drive impact\n\n* Consistently achieve logo retention, net-retention, renewal, and expansion targets\n\n* Act as the voice of the customer, and advocate internally for customer needs and develop strong feedback loops within Medallion\n\n* Drive process improvements that will improve our abilities to better serve both our customers and internal stakeholders as we scale\n\n\n\n\nSkills and Qualifications:\n\n\n* 8+ years of customer success or account management experience at a SaaS startup\n\n* Healthcare consulting or a customer success role with a health-tech company is a plus\n\n* Proven experience leading and managing high touch customer relationships while achieving and/or surpassing target renewal, retention & upsell rates on a consistent basis\n\n* Able to identify solutions, improve effectiveness of current strategies, and manage change\n\n* Previous experience creating growth plans and strategic business reviews for your clients\n\n* GTM and team oriented mindset\n\n* Experience using CRM software (ideally Salesforce), and G Suite Applications (Docs, Sheets, Slides)\n\n* Experience successfully working with and building relationships with senior executives and key stakeholders, both internally and externally\n\n* Strong operational skills that drive organizational efficiencies and customer satisfaction\n\n* Ability to influence and build credibility and trust across the organization and with customers\n\n* Problem solving, project management, interpersonal and organizational skills\n\n\n\n\n\n\n\n \n\n#LI-Remote\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$75,000 — $137,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
PointClickCare is hiring a Remote Senior Software Engineer
\nFor more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\nJob title: Senior Software Engineer\n\n\nThis role is associated with the QuickMAR by PointClickCare eMAR platform\n\n\nWhat your day-to-day will look like:\n· Identify, prioritize and execute tasks in the software development life cycle\n· Work with business to iterate over software requirements\n· Develop tools and applications by producing clean, efficient code\n· Automate tasks through appropriate tools and scripting\n· Analyze and debug systems\n· Perform validation and verification testing in a test-driven manner\n· Review the work of others and invite others to review your work\n· Collaborate with internal teams and vendors to fix and improve products\n· Ensure software is up-to-date with latest technologies\n· Refactor, optimize, and improve the QuickMAR by PointClickCare platform used by our customers in the senior care industry.\n \nWhat qualifications we’re looking for:\n· Extensive experience writing clean C# / ASP.NET MVC / .NET code that performs well at scale in both Windows client (WinForm) and IIS web application contexts\n· In-depth knowledge of relational databases (e.g. Microsoft SQL Server, MySQL) Must have a deep understanding of Microsoft SQL Server and related functions such as SSRS\n· Solid experience writing RESTful API endpoints along with maintaining SOAP-based interfaces \n· Absolutely love TDD and have a working knowledge of it.\n· Experience with UI development & frameworks such as ASP.NET MVC along with AngularJS, JavaScript & CSS\n· Proficient in GIT and release/branch management strategies\n· Experience using system and performance monitoring tools (e.g. New Relic, DataDog, SolarWinds)\n· Excellent organization, critical-thinking and personal leadership skills\n· Self-starter with the ability to deliver with minimal supervision\n· Being okay with the uncomfortable feeling that comes from learning new things\n· Team player, Analytical mind with problem-solving aptitude\n· Experience within an Agile context and have a deep understanding of empowered scrum teams and Agile project management software such as Jira\n· Proven experience as a great Engineer\n· BSc/BA in Computer Science or a related degree Would consider relevant experience as well\n \nBonus points for:\n· Experience developing in WinForms\n· Experience with Docker, Kubernetes and Istio \n· Experience with automated testing frameworks (e.g. Selenium, Cypress, RestAssured).\n· Experience with Ansible / Jenkins or CI/CD pipelines\n· Windows and IP networking knowledge\n· Experience with AWS/Azure cloud services or equivalent\n· Experience working on a SaaS product \n· Experience with Service Oriented Architecture \n· Rotation-based on-call experience with production-grade systems \n· Has mentored others in a professional setting \n\n\n\n\n$139,000 - $157,000 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $139,000-157,000+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all USD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.\n\n\n\n#LI-Remote\n#LI-AV1\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Recruiter, Testing, JavaScript, Cloud, Git, API, Senior and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote, USA
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Stealth Ventures at Redesign Health (CEO) is hiring a Remote Chief Executive Officer Biopharma Network StealthCo
\nPrimum CEO JD \n\nAbout Redesign\n\nRedesign Health is a proud Equal Opportunity Employer – we recruit, train, compensate and promote our team members based on qualifications. We know how important it is not only to include, but to actively seek out a diversity of opinions and voices.\n\nWe want to hear from you regardless of your race, religion, national origin, sex, gender identity, sexual orientation, disability, age, veteran status, or any other applicable legally protected characteristics.\n\nAbout Redesign\n\nRedesign Health is a healthcare innovation platform. We bring together entrepreneurs, industry experts, and investors to launch companies that transform the healthcare system and empower people to live their healthiest lives. Our companies include Calibrate, Lively, Vault Health and Jasper. We’re capitalized with permanent capital from world-class institutional investors and entrepreneurs.\n\nAt Redesign Health, we’ve unlocked healthcare innovation at scale, and a key aspect of progress toward our mission of redesigning health for everyone is understanding the impact the companies we create have on the healthcare industry and the people who use it. \n\nThat means that as an organization we’re focused on specific areas of impact within healthcare. Those are: increasing access to care, increasing the quality of care provided, removing cost from the healthcare system and improving healthcare equity. \n\nThese four pillars shape everything we do, and every company idea that receives funding at Redesign Health must demonstrate that it has the potential to improve one or more of the above criteria without negatively impacting any of the others. \n\nPrimum was created with the aim to improve the quality of care provided and increase access to care, by enabling community oncologists to tap into a best in class class expert network of highly regarded specialists to inform their care decisions - leveling up their care and allowing more patients to receive better care, close to home.We very much believe this commitment is critical to the long-term success of the company.\n\n \n\nAbout The Job \n\nPrimum Health is a secure peer-to-peer platform for oncologist virtual consultations. Primum bridges the gap between community oncologists, oncology experts and biopharma through its insight generating expert network. Primum drives access to best in class care for cancer patients reliant on community oncologists, increased revenue and clinical care seclusion support for community oncologists, and unprecedented access to biopharma therapy insights, with value for both medical and commercial teams.\n\nWhat you’ll do:\n\n\n* Refine the vision for the company and the overall strategy from early stage to scale.\n\n* Recruit, retain & develop world-class talent.\n\n* Drive strategy and decision making across all functional areas, including product, marketing & content, operations, and finance.\n\n* Determine the highest order KPIs and manage the company and team to measure, monitor and improve them.\n\n* Lead all fundraising activities to support growth objectives in partnership with RH.\n\n* Drive operations, including full P&L and cash flow management.\n\n* Regularly partner and communicate with Redesign Health and relevant investors or Board of Directors.\n\n* Continue improving on the product and technical vision, the execution framework and the team in close collaboration with the key product and engineering leaders hired.\n\n* Create and sustain a great company culture with articulated values that provides inspired leadership and enables a great working relationship to the team across all levels.\n\n\n\n\nWhat you’ll need:\n\n\n* Background\n\n\n\n* 10+ years of experience, with progressively more senior roles and in orgs with strong track records and bars for talent.\n\n* 3+ years building something from 0-1.\n\n* 5+ years selling into the commercial side of pharma.\n\n* 5+ years selling SaaS / software / data analytics.\n\n* Significant Domain Expertise: An understanding of the drivers, pain points, and opportunities within the commercial side of pharma and specialty physicians.\n\n* Customer Orientation: Demonstrated understanding of end users or customers, adept at hypothesizing, testing, and iterating – recognizing that product-market fit is often hard-fought.\n\n* Driven Growth and Generated Value with Limited Resources: Built and grown a company or business line from the ground up with limited capital and resources, and ultimately reached a favorable outcome.\n\n* Financial Accountability: Owned a P&L with responsibility for delivering against gross margins, unit economics, and day-to-day financial performance while adeptly conserving a limited cash runway. \n\n\n\n* Skills\n\n\n\n* Radical Accountability: Relentless in achieving results (e.g. product-market fit, customer acquisition, fundraising), demonstrates an ability to experiment and show resilience until solving a problem, and invest those around them in being similarly tenacious.\n\n* Growth Mindset: Confident in your convictions and committed to constant improvement, recognizing that proactively seeking out and acting on feedback from all stakeholders – including your own teams – enables success.\n\n* Strategic Communication: Strong situational awareness, and know how to leverage your gravitas and dynamic storytelling to inspire investors, sell to customers effectively, and compel top candidates to work with you. \n\n* Operational Rigor: Detail-oriented and have an innate bias for proactively digging into metrics and KPIs to diagnose root causes and solve problems.\n\n* Decisive Leadership: Knows how to gather input from the right stakeholders at the right times without being overly consensus-driven in making decisions. \n\n\n\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior and Marketing jobs that are similar:\n\n
$80,000 — $125,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
R1 RCM Holdco, Inc. is hiring a Remote Product Designer
As a Product Designer, you will have an integral role in shaping the technology landscape, focusing on our suite of SaaS healthcare applications and services. Your primary objective will be to ensure that our solutions are intuitive and of the utmost quality. You'll be engaged in all stages of the product design journey, from initial discovery to necessary adjustments before launch. Your role will require you to leverage your design, facilitation, presentation, and interpersonal skills while actively contributing to high-level strategic decisions alongside product, engineering, and executive partners. As a valued member of our collaborative, motivated, and innovative team, the Product Designer will be entrusted with the responsibility of crafting inventive and human-centric interface designs that not only meet, but strives to exceed customer expectations, while also driving our business objectives forward. We work in a remote environment with a suite of tools supporting our collaborative process. The product design team primarily relies on Figma for design tasks. This position requires a working proficiency in Figma to complete their design work and collaborate with others. Every day you will: Craft enterprise workflows and interface solutions with a human-centric approach. Adhere to R1 design standards by implementing the right UI components and design patterns Develop a wide range of design assets, including wireframes, user journeys, user flows, maps, service blueprints, personas, prototypes, and both high and low-fidelity designs, usability tests, interview guides Demonstrates ownership of work and operates productively within an Agile team environment Attention to detail and follow through in producing multiple iterations of your work to reach the best solution Establishes connections and collaborates with Operations, Product Managers, Engineers, and Product Design team members to streamline workflows, develop interface solutions, and support design research efforts Willingness to contribute to discussions, contributes strong viewpoints, and engages in a collaborative environment that values diverse input Participates in workshops and foster design thinking in cross-functional, collaborative workgroups Open to input and embraces a growth-oriented attitude towards enhancement. To be successful in this role you will have: 4+ years of experience in product design and research. Proven proficiency in Figma, examples of detailed UI components, prototypes and completed designs. Portfolio of work examples and detailed case studies that demonstrates the span of the design process. Experience working in remotely in Agile environments. Ability to travel up to 20%. Excellent communication and high emotional intelligence, with the ability to build positive relationships with team members and stakeholders. Possess a growth mindset and demonstrate active listening during feedback, problem-solving and difficult discussions. Analytical mindset with a focus on data-driven decision-making Problem-solving skills to address challenges in cross-functional collaboration and contributes to process improvement for better outcomes. For this US-based position, the base pay range is $46,971.35 - $74,607.00 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally and is traded on the Nasdaq stock exchange under the symbol “RCM.” \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Designer, Travel and Education jobs that are similar:\n\n
$70,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote, WA
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
PointClickCare is hiring a Remote Sr Product Manager
\nFor more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\n\n\nPosition Summary:\n\n\nIn this role, you contribute to the vision and strategy for your assigned platform products such as Identity Management, Role-Based Access, Secure Data Exchange. You define and own roadmaps, and drive execution and delivery of services and APIs to ensure overall success across the entire product portfolio. Your direct customers will be internal product consumers, and you will play an instrumental role in enabling the organization to bring new solutions to the market that transform the way healthcare is provided. To succeed in this role, you draw upon your knowledge and experience of building shared services that accelerate development and time-to-market for multiple product consumers. You are data and insight driven, and you bring a collaborative approach to this cross-functional role to ensure successful customer and business outcomes.\n\n\n\n\nKey Responsibilities:\n\n\n•Understand company strategy and how it connects to product strategy and assigned scope.\n•Become the product expert for your assigned scope, from functionality to how the product creates value for the customer and user. \n•Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery. \n•Maintain a prioritized backlog and write user stories, acceptance criteria, and other artifacts to support engineering teams in delivering on product priorities\n•Continuously assess ways to improve products and services. \n•Identify, communicate and bring the right people together to manage risks timely and effectively\n•Engage with User Experience, Engineering, Technical Writers, and other product managers leveraging modern agile processes and Design Thinking and ensure concepts are valuable and feasible\n•Build and maintain strong relationships with internal and external stakeholders\n\n\nRequired Experience: \n\n\n•Bachelor’s degree in business, computer science, or a healthcare-related field of study.\n• Experience with SaaS or PaaS products. \n• Strong work experience cross functionally with Engineering or Technical Groups.\n•4+ years of experience in a Product Management \n•Experience working in the health care industry \n•Strong written and oral communication skills with internal and external stakeholders\n•Excellent analytical and organizational skills and task management\n•Demonstrated ability to manage products, innovation, and a general curiosity and drive for building great products. \n•Knowledge of Agile processes is required and familiarity with Design Thinking is a plus.\n\n\n\n\n\n\n$113,000 - $130,000 a year\n\n#MG \n\n\n\n\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS and Senior jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote or Mississauga
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Chronicled is hiring a Remote Enterprise Sales Account Executive
Chronicled is hiring a seasoned and passionate Enterprise Sales Account Executive that has proven experience in selling into Enterprise Life Sciences companies. This position is responsible for hunting and solution selling into new logos. You will work closely with top executives at leading healthcare companies to introduce and expand the adoption of our solution. You will partner with resources cross-functionally to align enterprise sales strategy with Chronicled's product and technical roadmap.\nTo be successful, you will need to thrive in the hustle of a fast growing company, with a desire to get in on the ground floor, build a stronger sales process, be a team player, and roll up your sleeves. We're in a unique position as the industry leader.\nWhat you will do:\n\n\n\n* Account based selling into Enterprise level accounts focusing on new logo acquisition\n\n* Act as a business leader, meeting with key stakeholders, manage your own book of business/territory, run business meetings remotely and in person when needed, and close complex deals.\n\n* Manage customer relationships across their entire lifecycle with globally recognized life sciences companies\n\n* Understands target customers business needs to effectively deliver our proposition at the executive level\n\n* Have technical expertise to be able to showcase our solution, explaining its business benefits while tackling technical questions that arise\n\n* Proven experience in meeting and/or exceeding sales goals/forecast outlined by management\n\n* Enhance the sales strategy and playbook to maximize growth with limited resources\n\n* Work cross-functionally with all teams at Chronicled\n\n\n\nWhat you will need:\n\n\n\n* Minimum of 5+ years of quota carrying enterprise sales experience in life sciences industry\n\n* Bachelor's Degree or equivalent\n\n* Experience selling into new markets\n\n* Experience closing complex sales cycles\n\n* Experience with Saas and subscription based software\n\n* Familiarity with Enterprise implementation process\n\n* Travel required (with Covid this will be remote for a while)\n\n* Life Science and Healthcare sales experience a plus\n\n* Previous startup experience a plus\n\n\nAbout Us: Chronicled is reshaping and streamlining business processes in the Pharmaceutical industry using the latest technological achievements and proprietary advancements based on Blockchain and advanced cryptography. It has established the decentralized MediLedger Network, which connects the pharmaceutical industry and runs some of its most mission critical processes. It is one of the leading players in the blockchain industry and is ushering a new enterprise software paradigm that respects privacy and gives control back to the companies.\nPerks:At Chronicled we take pride in our Total Rewards Package which is available to all full time Chronicled Employees:\nCompetitive Rewards: Comprehensive and competitive employment and rewards packages for all employees\n\nFull benefits: Medical, Dental, Vision. 401k, 529 College Saving Plan, Gym Membership, Commuter Benefits, Employee Perks Program\n\nEquipment: MacBook pro and accessories standard issue. \n\nLocation: Centrally located and easily accessible offices in San Francisco\n\nFlexibility: We believe flexibility comes in multiple forms. Freedom to express yourself with an open startup casual dress code, Flexible schedules. Best of all we have an unlimited vacation policy that allows you to get the rest and relaxation you need to refresh.\n\nWelcoming Culture: We call ourselves a family for a reason. We foster a fun and creative atmosphere where anyone can openly contribute ideas, feel appreciated, and feel empowered to be who they are. Fun is also highly encouraged! Frequent offsite team building events and weekly happy hours.\n\nRecognition: Respect and prominence due to work contributions, working on cutting edge technology. Our employees are celebrated and recognized for their contributions\n\nVariety: Opportunities to experience different job tasks, responsibilities, and project opportunities\n\nWorkload: Challenging and fast paced work.\n\nWork Importance: The typical Chronicled team member has a bias for action. We do. We build. We believe we will change the world.\n\nControl your own Destiny: Ability to influence others and control one’s own destiny. \n\nAdvancement: Opportunities to get ahead both personally and professionally.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n
$52,500 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWorldwide
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nMedsien is the leading provider of scalable remote care management for a quality patient experience. Hundreds of organizations trust Medsien’s unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of the people who need it most. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management. \n\nMore than 60% of all U.S. adults—over 150 million people—live with at least one chronic condition, which requires dedicated, ongoing medical support outside the four walls of their doctor’s office. And yet, only 20% of these patients have access to remote care from the comfort of their homes, putting their health at significant risk. Together, we can save lives and create a real impact. \n\nMedsien is a venture-backed healthcare SaaS company experiencing rapid growth and looking to expand our team. We are seeking an organized, motivated, and passionate Software Engineer to join our team of talented and inspiring developers in a fast-paced environment. \n\nAs a Software Engineer, you'll work on new exciting projects with full autonomy. We're looking for a candidate who is passionate about building new applications from the ground up and who will join a growing team in developing the products that enable providers to provide high quality services to their patients.\n\nAs a Software Engineer, you will:\n\n\n* Implement and document new software apps and components,\n\n* Understand how code fits into broader technical and/or business contexts,\n\n* Actively participate in code review and technical design reviews,\n\n* Work on medium to large projects. Participate in all system/component implementation and design from development to production,\n\n* Research new technologies and prototype new ideas,\n\n* Ensure high testability and quality of delivered software,\n\n* Work with the Operations team to troubleshoot and fix defects in software,\n\n* Participate in building Scrum processes and agile culture within the company.\n\n\n\n\nPlease apply if you have:\n\n\n* 2+ years of Full-stack enterprise Software Engineering experience,\n\n* Having worked in a dynamic, agile environment with minimal supervision,\n\n* Experience with Python/Django, Ruby on Rails or similar web development frameworks,\n\n* A creative and driven mindset with experience navigating through ambiguity and a desire to work in a fast-paced, results-driven environment,\n\n* A desire to learn and try new approaches/ ideas and stretch boundaries,\n\n* Extreme problem solving skills,\n\n* Superb communication skills,\n\n* Bachelor's Degree or higher in Computer Science, or a related field of study,\n\n* Perfect English skills; both written and oral,\n\n* Accomodation in Istanbul.\n\n\n\n\nFor this position, we offer:\n\n\n* competitive USD salary and stock options,\n\n* Flexible vacation and PTO policies,\n\n* Fully remote work opportunities, \n\n* Training, mentorship, and coaching from leadership. \n\n\n\n\nOur Process \n\nWe will review your application along with all the others we receive and pick the top profiles for a screening call. In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully. If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don’t get a call, please don’t be disappointed! We receive many applications for each role and must prioritize who we speak to. \n\nEmployment at Medsien is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national or ethnic origin, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, age, citizenship, veteran or military status, and other legally protected characteristics. \n\nThank you for taking the time to apply for a position at Medsien! \n\nPlease visit the below links for GDPR details: \n\nhttp://www.medsien.com/calisan-adayi-acik-riza-metni\n\nhttp://www.medsien.com/calisan-adaylari-aydinlatma-metni\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS and Ruby jobs that are similar:\n\n
$70,000 — $125,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nIstanbul, Istanbul, Türkiye
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Benchling is hiring a Remote Customer Experience Ops Manager
ROLE OVERVIEW\n\nAs the CX Operations Program Manager at our SaaS software company, you'll report to the Head of Support and CX Ops, collaborating with our Professional Services, Support, and Customer Success leaders and teams. Your role is pivotal in enhancing the efficiency and efficacy of our customer experience processes, systems, and tools. Operating at both strategic and hands-on levels, you'll spearhead initiatives spanning pre-sales scoping, implementation, post-live support, customer success, and renewal phases. \n\nPartnering with various Ops teams across Benchling, including Business Technology, Sales, Finance, Product, and Engineering, you'll drive cross-functional processes to align with our company OKRs and departmental goals, contributing significantly to strategic planning and execution.\nRESPONSIBILITIES\n\n\n* Collaborate closely with Leadership to project manage key initiatives and annual objectives, ensuring alignment with overarching company goals.\n\n* Work in tandem with Business Technology colleagues to guarantee the seamless functioning of critical business systems for day-to-day operations.\n\n* Partner with CX leaders to formulate requirements for business system enhancement projects and oversee their execution.\n\n* Develop CX program and project templates to ensure impactful outcomes, transparent progress, and clear communication of measurements and KPIs.\n\n* Contribute to the creation and maintenance of operating procedures in collaboration with leaders across the organization.\n\n\n\nQUALIFICATIONS\n\n\n* 8+ years of experience in Enterprise SaaS Services Customer Experience/Operations, demonstrating understanding of Professional Services, Customer Success & Support operations in Enterprise Software.\n\n* A passion for defining and implementing scalable processes, coupled with a willingness to dive into tasks hands-on when necessary.\n\n* Exceptional communication skills with a focus on active listening and collaboration, exhibiting high emotional intelligence and a humble attitude.\n\n* Direct experience with customer operations systems: CRMs, Customer Success platforms, customer ticketing systems, and Business Intelligence tools.\n\n* Proficiency with at least some of the tech stack, including Salesforce, Financial Force, Zendesk, Gainsight, and JIRA, is desirable.\n\n* Demonstrable track record executing projects, showcasing the ability to deliver on commitments effectively.\n\n* Lean Six Sigma and ITIL certification are highly desirable, indicating a commitment to process excellence and efficiency.\n\n\n\nSALARY RANGE\n\nBenchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $132,090 - $178,710.\n\nTotal Compensation includes the following:\n\n\n* Competitive salary and equity\n\n* Broad range of medical, dental, and vision plans for employees and their dependents\n\n* Fertility healthcare and family-forming benefits\n\n* Four months of fully paid parental leave\n\n* 401(k) + Employer Match\n\n* Commuter benefits for in-office employees and a generous home office set up stipend for remote employees\n\n* Mental health benefits, including therapy and coaching, for employees and their dependents\n\n* Monthly Wellness stipend\n\n* Learning and development stipend\n\n* Generous and flexible vacation\n\n* Company-wide Summer & Winter holiday shutdown\n\n* Sabbaticals for 5-year and 10-year anniversaries\n\n\n\n\n#LI-TD1 #LI-Hybrid #BI-Hybrid \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n
$60,000 — $150,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBoston, Massachusetts, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Backpack Healthcare is hiring a Remote Director Growth Sales
\nAbout Backpack Healthcare: Backpack Healthcare, a trailblazer in healthcare solutions, is seeking a dynamic and results-driven Director of Growth Sales to lead our endeavors within the Healthcare (payors and providers) & SLED (State, Local, and Education) verticals. Join us in revolutionizing healthcare accessibility through innovation and excellence.\n\nJob Description for Director of Growth Sales at Backpack Healthcare:\n\nWe are currently seeking a dynamic and experienced Director of Growth Sales for Backpack Healthcare to play a pivotal role in expanding our footprint across payors, health systems, and SLED organizations. The ideal candidate brings extensive expertise in cultivating and closing new business opportunities, coupled with adept management of the complete sales cycle.\n\nIn this influential position, you will collaborate closely with Backpack Healthcare's growth, marketing, and strategy teams to proficiently present, design, sell, and contract solutions that address the care delivery needs of our valued customers in the Payor and SLED sectors. We are on the lookout for candidates who are not only driven by the challenges we are addressing but are also inspired by the innovative approach and technology applied to healthcare, with a commitment to making a substantial impact on healthcare delivery. We seek individuals with outstanding curiosity and enthusiasm for solving complex problems.\n\nPrimary Responsibilities:\n\n\n* Identify, qualify, and source new business opportunities to fortify Backpack Healthcare's growth pipeline in collaboration with sales and marketing leadership, specifically within the Payor and SLED verticals.\n\n* Navigate successfully through intricate health system and Payor selling environments to consistently secure new enterprise and use case-specific partnerships in an efficient manner.\n\n* Assume ownership of the complete sales cycle, from initial prospecting and lead generation to successfully closing deals, with a focus on the Payor and SLED sectors.\n\n* Regularly update the CRM system, sales pipeline, and provide accurate sales forecasts.\n\n\n\n\nQualifications (Required):\n\n\n* A minimum of 5-7 years of experience in healthcare SaaS sales, specializing in selling to health systems and Payor organizations.\n\n* A proven track record as a consistent top performer, showcasing success in developing, managing, and closing new sales opportunities involving both business and clinical champions.\n\n* Demonstrated clear, concise, and credible communication skills, with the ability to motivate, support, and lead discussions with a diverse set of stakeholders, particularly within the Healthcare and SLED sectors. A proven ability to be personable yet persistent.\n\n* Deep empathy for the needs of each customer stakeholder, employing a consultative, problem-solving-based approach to sales, and building high-trust relationships by understanding their needs, motivations, and challenges.\n\n* Experience working with an early-stage startup and thriving in a fast-paced, ever-evolving environment.\n\n* Enthusiasm for collaborative efforts with a top-tier Commercial team to elevate success.\n\n* A humble attitude with the ability to embrace feedback, hold oneself accountable, and a willingness to learn in a high-paced, rapidly changing sales environment.\n\n\n\n\nWhat We’re Looking For:\n\n\n* A strong communicator and inspirational leader who motivates and builds team confidence.\n\n* Results-driven with the ability to achieve more than initially thought possible.\n\n* Executive presence and a willingness to learn to build credibility and critical relationships quickly.\n\n\n\n\nWhy Join Us:\n\n\n* Opportunity to lead and shape sales strategies in a dynamic and rapidly evolving industry.\n\n* Competitive salary and benefits package.\n\n* Collaborative and inclusive work culture.\n\n* Make a meaningful impact on improving healthcare accessibility.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Marketing and Sales jobs that are similar:\n\n
$60,000 — $150,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBaltimore, Maryland, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
HHAeXchange is hiring a Remote Client Success Manager
\nHHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. \n \nWe are seeking a Client Success Manager to join our growing team. This position will require residing in the Austin, TX area. \n \nThis role will serve as the point person for designated HHAeXchange clients. The Client Success Manager will work with clients beginning in implementation and continuing in the live environment, consult on best practices for leveraging our SaaS solution and offer additional products/services when needed. This position will collect and measure key metrics in order to evaluate client success and business impact. The Client Success Manager will focus on retaining and growing customer relationships.\n \nTo perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n\n\n\nEssential Job Duties\n* Responsible for the ongoing health of client relationships while building and maintaining strong, long-lasting client relationships\n* Offers on-site guidance for the customer, as required\n* Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors\n* Ensure the timely and successful delivery of our solutions according to customer needs and objectives\n* Develop new business with existing clients and/or identify areas of improvement to meet sales quotas\n* Prepare reports on account status\n* Collaborate with sales team to identify and grow opportunities within territory\n* Assist with challenging client requests or issue escalations as needed\n* Address gaps in implementation, services, support and/or client needs\n* Work with clients to ensure benefits realization and proactively promotes new solutions\n* Ensure client retention through delivery of exceptional service and support\n* Track and measure ongoing client activities to optimize performance\n* Serve our customers at all hierarchical levels\n* Monitor the market in regard to new product opportunities and generate analyses and concepts and if needed develop new “go to market” strategies.\n* Have strong management skills and regular contact with customers in order to recognize customer needs in a timely manner.\n* Meet & exceed the agreed-upon customer satisfaction goals\n* Maintain weekly communication with assigned clients and document health of clients in weekly status reporting and quarterly client reviews\n* Maintain technical understanding and competency in the software features being delivered\n\n\n\nOther Job Duties\n* Other duties as assigned by supervisor or HHAeXchange leader\n\n\n\nTravel Requirements\n* Travel 25-50%, including overnight travel\n\n\n\nRequired Education, Experience, Certifications and Skills\n* 5-7+ years of client service experience\n* Bachelor’s degree or equivalent experience, post graduate a plus\n* Strong knowledge of the healthcare industry\n* Experience with Medicaid Agencies and Home Health Care preferred\n* Understanding of value based care and benefits realization approaches\n* Excellent written and verbal skills\n* A savvy relationship manager who’s passionate about helping payers and Medicaid Agencies and creatively solving problems\n* Keep cool under pressure and can comfortably handle conflict resolution scenarios in person, over the phone, and through email\n* Strong communication skills, a positive attitude, and a friendly and professional approach to customers\n* Passion for customer satisfaction with a great desire to succeed\n* Negotiation skills at all management levels as well as a high measure of authority in critical situations and an ability to work independently\n* Quick learner who thrives in a dynamic and fast-paced environment under minimal supervision\n* Resides in Austin, Texas to regularly visit clients in the surrounding area. \n\n\n\n\n\nThe base salary range for this US-based, full-time, and exempt position is $100,000-$121,000, not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. \n \nThis is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.\n\n\nHHAeXchange is an equal opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n
$55,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nTexas
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
PointClickCare is hiring a Remote Process Analyst Acute & Payer
\nFor more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\nJob Summary\n\n\nPointClickCare is seeking a highly motivated, determined, and results-oriented Process Analyst with a demonstrated track record of leading analytics efforts to identify insights that drive actions and enhance our client interactions at scale.\n\n\n By leveraging knowledge of Professional Services best practices, and reporting platforms, including PowerBi and Salesforce, the candidate will drive professional services growth by designing, implementing, and maintaining effective operational processes, as well as building delivery reporting and analytics to enable performance monitoring.\n\n\nThe candidate will have excellent verbal and written communication skills, extensive analytical and process design experience, and proven effectiveness in collaborating with cross-functional teams.\n \nKey Responsibilities\n \n· Completes the full analytics journey from stitching data together, analyzing data, creating powerful visualizations, and automating/implementing solutions that solve business problems.\n - Scopes, builds, maintains, and publishes reports that include key performance indicators, budgets, actuals, and ratios for the professional services team. The reports will be concise and serve an audience, which includes executive and senior leadership.\n· Analyze existing systems and operational procedures, understanding the operational needs and business goals of the company. This will be accomplished by initiating cross-collaborative interviews and conversations and observing workflows.\n· Conduct gap and impact analysis (root-cause analysis) related to as-is processes and desired future-state. Conduct system and process walk-throughs for validation and approval with project and key stakeholders.\n· Performs data analysis and designs ad hoc reporting, as requested by the Professional Services Directors and other members of executive and senior leadership.\n· Own documentation of operational delivery processes including writing, standardizing and version control. Collect relevant data from within the company and from customers, creating databases for data storage and future access.\n \nSkills & Qualifications:\n \n· Bachelor's Degree or equivalent experience, with a degree in information systems, analytics/business intelligence, engineering, mathematics, statistics, other relevant discipline.\n· 3+ years in a similar position at a SaaS company -Advanced SQL skills -Experience with SAS/R/Python or other advanced analytics tools.\n· Experience designing, developing, and implementing data visualization dashboards utilizing Excel and PowerBI or other Business Intelligence tools that provide real-time visibility into performance results\n· The ability to balance between day-to-day demands and long-term project initiatives.\n· Experience in digital analytics / customer analytics / omni-channel analytics with a demonstrated track record of results.\n· Knowledge of predictive/prescriptive statistical modeling and translating insights to action through real-time site personalization and A/B testing. \n· Excellent written and communication skills\n· Excellent organizational, project management, time management, analytical and problem solving skills\n· Strong creative presentation creation skills\n· Experience with PSA (Professional Service Automation) tools like TaskRay, Kimble/Kanta, etc.\n \nTravel: \n \n25% or less within the US, occasional travel to headquarters in Toronto\n\n\n\n\n\n\n\n#LI-Remote #LI-JD1\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS and Senior jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote or Mississauga
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Verifiable is hiring a Remote Customer Success Manager
\nAbout Us: \n-Verifiable is a modern digital infrastructure for the Healthcare industry. Our software helps companies license and credential doctors and other healthcare workers so that they can more quickly provide care to those who need it. Our API-first platform is the only one of its kind, connecting directly to hundreds of sources and automating provider data verifications instantly to speed up credentialing and simplify network management. \n-We’ve grown to over 100 employees in less than 4 years. Steady revenue growth allowed us to secure a $27M Series B led by Craft Ventures, bringing us to $47M in total funding. See our announcement here! \n\n\n\nResponsibilities \n* Proactively manage customer relationships from launch hand-off through renewal and beyond.\n* Drive world-class customer retention by establishing a trusted advisor relationship that drives strong product adoption and value delivery and creates customer advocates.\n* Develop an in-depth understanding of each customer’s business goals, initiatives, and use cases to support their business objectives based on their unique use cases.\n* Lead Quarterly Business Reviews to demonstrate ROI to executive-level stakeholders, align on current and upcoming business objectives, and share key product updates to drive greater customer value.\n* Diagnose root causes and recommend corrective actions, if the customer is not achieving key objectives.\n* Support renewals through regular quarterly account reviews and business planning.\n* Collect customer product requests and contribute to agile prioritization through Verifiable’s development process. \n* Provide ongoing recommendations and serve as the voice of the customer to internal teams.\n\n\n\nAbout You \n* 3+ years of experience in a customer success or account management role in an enterprise SaaS environment.\n* Proficient Salesforce experience, strong knowledge preferred\n* Ability to thrive in a highly ambiguous environment. Startup experience required.\n* Proven track record to interact with and drive projects at C-level, VP, and Director client levels, collaborate with customers, and to set and manage expectations.\n* Solid understanding of technical concepts to provide high-level guidance with implementation and solutions.\n* Outstanding interpersonal skills with a broad range of external and internal teams.\n* Ability to communicate effectively via phone, web conference, and in writing.\n\n\n\n\n\nMore About Verifiable:\n-Our software is used by healthcare companies, payer organizations, and provider organizations like Humana, Modern Health, and Grow Therapy. \n-We are an official Salesforce vendor, and the #1 fastest-growing ISV partner on the Salesforce app exchange in 2023.\n-We value the many benefits of remote work, so we’re fully distributed across the US and internationally. We’re not limited by location in finding the best talent to build a world-class team! \n-Our People team provides us with comprehensive health, vision, and dental benefits, along with 401k and unlimited PTO. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nDo you want to earn a salary in USD? \nWould you like to work from wherever you want?\nWould you like to be a part of the leading next-gen software developers? \n\n\nHi, you finally found us! \n\n\nWhy work at Blue Coding? \n\n\nAt Blue Coding we specialize in hiring excellent developers and amazing people from all over Latin America and other parts of the world. For the past 9 years, we’ve helped cutting-edge companies in the United States and Canada -both large and small, build great development teams and develop great products. Online shops, digital agencies, SaaS providers, and software consulting firms are a few of our clients. Our team of over 100 engineers is distributed in more than 10 countries across the Americas. We are a fully remote company working with a wide array of technologies and have expertise in every stage of the software development process. \n\n\nOur team is highly connected, united, and culturally diverse, and our collaborators are involved in many initiatives around the world, from wildlife preservation to volunteering at local charities. We also participate in group activities like movie nights, trivia, and meme competitions. We stand for honesty, fairness, respect, efficiency, hard work, and cooperation.\n\n\nWhat are we looking for?\nIn this opportunity, we are looking for a Big Data Engineer to work with one of our foreign clients, who are providing work with diverse clients in different industries including, Health, Legal, and Automotive.\nIf you are independent, a great communicator, a problem solver, and have strong attention to detail, this is a great fit for you! Our jobs are fully remote – as long as you have the skills and can get the work done well, you can work anywhere in the listed countries you want.\nIf you have the skills and can get the job done, join us and work from anywhere you want!\n\n\nWhat's unique about this job?\nAs a Big Data Engineer, you’ll be working with a great group of technologists interested in finding the right database to use, the right technology for the job in a culture that encourages innovation. We are looking for individuals who can design and solve any data problems using different types of databases and technologies supported within our team. We use MPP databases to analyze billions of rows in seconds. We use Spark and Iceberg, batch or streaming to process whatever the data needs are. We also use Trino to connect all different types of data without moving them around.\n\n\n\nHere are some of the exciting day-to-day challenges you will face in this role:\n* Implement ETL/ELT processes using various tools and programming languages (Scala, Python) against our MPP databases StarRocks, Vertica and Snowflake\n* Work with the Hadoop team and optimize Hive and Iceberg tables\n* Contribute to the existing Data Lake and Data Warehouse imitative using Hive, Spark, Iceberg, Presto/Trino\n* Analyze business requirements, design and implement required data models\n\n\n\nYou will shine if you have these:\n* BA/BS in Computer Science or in related field\n* 1+ years of experience with MPP databases such as StarRocks, Vertica, Snowflake\n* 3+ years of experience with RDBMS databases such as Oracle, MSSQL or PostgreSQL\n* Programming background with Scala, Python, Java or C/C++\n* Strong in any of the Linux distributions, RHEL,CentOS or Fedora\n* Experience working in both OLAP and OLTP environments\n* Experience working on-prem, not just cloud environments\n\n\n\n\nNice to have qualifications:\n* Experience with Elasticsearch or ELK stack\n* Working knowledge of streaming technologies such as Kafka\n* Working knowledge of orchestration tools such Oozie and Airflow\n* Experience with Spark. PySpark, SparkSQL, Spark Streaming, etc…\n* Experience using ETL tools such as Informatica, Talend and/or Pentaho\n* Understanding of Healthcare data\n* Data Analyst or Business Intelligence would be a plus\n\n\n\nHere are some of the perks we offer you:\n* Salary in USD\n* Long-term\n* Flexible schedule (within US Time zones)\n* 100% Remote\n\n\n\n\n\nHey, you are still here! \n\n\nSo, let us ask a few questions. Do you like working in a friendly environment? Are you fluent in English? Do you have a strong work ethic, are detail-oriented and have an ownership mentality? And most importantly do you love music and puppies? If so, then what are you waiting for? Come join our team and become part of this awesome company! We will be expecting you. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Consulting, Java, Cloud, Engineer and Linux jobs that are similar:\n\n
$50,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote Latam
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
BlueOcean AI is hiring a Remote Full Stack Engineer with Front End Focus
\nBlueOcean is a different kind of SaaS company. We are a team of problem solvers fueled by challenging convention, and we are looking for doers, leaders, and dreamers to join us. We are venture-backed by arguably the best SaaS VC in the world Insight Partners, and we are looking to hire those who want to join us as we build this ship. \n\n\nOur mission is to revolutionize how marketing decisions are made. We are a single pane of glass connecting data and insights to actions and outcomes. Our fundamental vision is to simply Unlock Human Creativity! \n\n\nYou are a critical thinker who is self-motivated and intellectually curious. You are adventurous and have a need to figure out how things work. Highly focused and determined, you’re a standout colleague with strong leadership qualities. You are well-respected by your peers and driven by making an impact with code. You love working on cool projects with the latest technologies. Motivated by innovation, you like to be challenged to develop new technology solutions to answer complex problems, but also know when a tried and true solution is the right choice. You are fluent in a variety of programming languages and pick up new languages easily. If this description fits, then you are a BlueOcean Full Stack Engineer.\n\n\n\nResponsibilities\n* Define system requirements and provide feedback on project limitations and capabilities.\n* Define performance reliability, flexibility, and scalability requirements.\n* Design real-time Machine Learning-based Artificial Intelligence application architectures and build creative solutions for our AI SaaS platform.\n* Analyze user requirements to determine the feasibility of design with time, cost, and resource constraints.\n* Collaborate and build solutions regarding architecture, backend APIs, and testing frameworks.\n* Write HTML+CSS to build responsive layouts from provided mockup files.\n* Write functional and automated tests for new and existing features.\n* Provide documentation for written code and assist in peer code reviews.\n* Assist in resolving operational issues for implemented features.\n* Provide support for successful feature rollout and deployment.\n\n\n\n\nOur stack that you’ll be working with:\n* JavaScript (React\Next.js and Node.js)\n* HTML5, CSS3, Bootstrap\n* REST and GraphQL (Apollo)\n* Cloudflare, Amazon AWS infrastructure; Serverless, Lambda, and S3\n* SQL, MySQL, PostgreSQL, NoSQL\n* Github\n\n\n\nA few must have: \n* Team player mentality\n* Strong communicator\n* Belief that company culture can drive positive outcomes\n* Willingness to bring your individuality to the table and collaborate in a cross-functional distributed environment.\n* Startup mentality\n\n\n\nBonus points for: \n* Advanced understanding of JavaScript and all of its intricacies\n* Experience with Python\n* AWS infrastructure automation, Serverless, CloudFront\n* Expert understanding of SQL and NoSQL (DynamoDB)\n* Experience with Grunt, Gulp, CircleCI, Cypress\n* Object Oriented Design experienceExperience with asynchronous request handling\n\n\n\n\nA few things to note:\n* this is a remote role with period meet ups with your team in Seattle and at least one annual offsite\n\n\n\n\n$160,000 - $178,000 a yearThe salary range for this role is from $160,000 to $178,000 for the greater Bay Area and Seattle but is dependent on the level, knowledge, skills, experience, and location. BlueOcean offers a comprehensive benefits package, including healthcare benefits, short-term disability coverage, and 401k. Employees also receive the following: flexible paid time off, 12 paid holidays, company-wide recharge days, and remote working arrangements.\n\nAbout BlueOcean\nOur first product is focused on completely changing the way brand tracking and measurement are performed, a mission-critical business process that has yet to be augmented or informed by software! The total US TAM is $74 Billion dollars, so it's a huge opportunity and just the first stop on this journey. In order to approach this problem, we have built our always-on brand tracking platform (Brand Navigator), a product that instantly informs brands about what to do today and tomorrow without waiting for an army of consultants or analyst groups to catch up. We already have great customers like SAP, Microsoft, and Bloomingdale's.\n\n\nAt BlueOcean, we have seven values that guide our mission and how we work together\n● Get Comfortable with Being Uncomfortable.\n● We test, we learn, we release it\n● We embrace difference because diversity is our strength\n● We get comfortable with being uncomfortable because that’s how we grow\n● We achieve our goals when we build together\n● We celebrate wins and failures and hide nothing\n● We care about our customers, each other and our communities\n● We build trust when we do what we say\n\n\nEqual Opportunity Employer: \nBlueocean.ai provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. At BlueOcean, we value having a diverse team that can bring their own unique viewpoints and experiences to the table, including those who have taken nontraditional paths and the formerly incarcerated.\n\n\nMust be eligible to work in the US without sponsorship.\n\n\nAll positions may be subject to a reference check and background check.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, GraphQL, Testing, JavaScript, NoSQL, Marketing, Engineer and Backend jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Hazel Health is hiring a Remote Senior Infrastructure Engineer
\nHazel partners with schools and families to provide physical and mental virtual health care that helps students feel better and get back to learning. As telehealth becomes more and more relevant in the lives of children, Hazel is experiencing tremendous company growth. Our innovative response to our nation’s call for equitable, affordable, and safe virtual access to healthcare has been recognized by Fast Company as “one of the world’s most innovative places to work” in 2023. \n\nHelping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will…\n\n\n* Make an Impact: Work with a team that is increasing equitable access of quality health care experiences for students and their families\n\n* Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise\n\n* Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference\n\n\n\n\nCheck us out at Hazel Health Careers.\n\nThe Role: Senior Infrastructure Engineer\n\nLocation: Remote, San Francisco\n\nAbout This Role:\n\nAs a Senior Infrastructure Engineer Engineer, you will work with server engineers to translate engineering needs into solutions that directly address fundamental goals of security, reliability, scalability, performance, and extendability. You will also help with automated processes and tooling in order to help the server engineers work more efficiently. \n\nPrimary Responsibilities:\n\n\n* Build user access configuration for data stores/servers/cloud.\n\n* Automate testing per commit, linting, and coverage.\n\n* Automate release management (deployments and rollbacks), and integrate with monitoring. \n\n* Work with iOS and web to understand roll-forward and roll-back safety.\n\n* Build and manage infrastructure as code for our cloud solutions, such as for Heroku, AWS, and Splunk\n\n* Transition custom tooling to standardized solutions\n\n\n\n\nYour Background:\n\nWe are looking for diverse individuals who want to support our mission and values. Please consider applying even if you don't fully meet 100% of these criteria. \n\n\n* 5-7+ years of DevOps-specific experience. Including:\n\n\n\n* Public clouds, such as AWS, GCP, or Azure as your production environment\n\n* Databases, such as Postgres, RDS, Cloud SQL, Aurora, etc.\n\n* Linux systems admin, network, configuration management, etc.\n\n\n\n* Expert in infrastructure automation using TerraForm, Ansible, or similar tools\n\n* Expert in Git or similar distributed revision control systems\n\n* Expert in reading, writing, and maintaining scripts (shell, python, etc.)\n\n* Experience with continuous integration/delivery processes, principles, and tools\n\n* Experience with log management and analytics such as Splunk and SignalFx\n\n* Experience securing cloud infrastructure and systems in a regulated environment (e.g., finance, healthcare, gov). \n\n* Experience with Kubernetes and/or Docker \n\n* Experience with highly available and scalable SaaS solutions\n\n* Demonstrated excellent written and verbal communication skills -- able to communicate technical issues to non-technical and technical audiences\n\n* Tolerance for ambiguity - highly effective in ambiguous environments and demonstrated ability to develop clear strategies and plans with appropriately managed risks\n\n\n\n\nBonus points for experience with:\n\n\n* Java, or Heroku \n\n* Scalability \n\n* Site Reliability experience \n\n* Experience with the security policies and practices of HIPAA/HITECH-compliant infrastructure or in similar regulated environments\n\n\n\n\nTotal compensation for this role is market competitive, with a base salary range of $185,000 to $215,000, management bonus, a 401k match, healthcare coverage, paid-time off, and a broad range of other benefits and perks. Peruse our benefits at Hazel Health Benefits.\n\nOur Hiring Process:\n\nAt Hazel, we value your time and aim to run a hiring process that takes no more than 4 weeks, involving interview activities customized for each role and requisite skill set. We understand that interviewing for a new job can be a big change and the Hazel Recruitment Team is excited to guide you through this process.\n\nWe believe talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AZ, CA, CO, DC, DE, FL, GA, HI, IL, ME, MD, MA, MI, MO, NE, NV, NJ, NM, NY, NC, OR, PA, SC, TN, TX, VT, VA, WA and WI. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift.\n\nWe are committed to creating a diverse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer. Qualified candidates with arrest and conviction records will be considered for employment in accordance with the Fair Hiring laws. Learn more about working with us at Hazel Health Life. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Testing, Cloud, Senior and Engineer jobs that are similar:\n\n
$60,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Memora Health is hiring a Remote Commercial Enablement Manager
\nMemora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. Our team is rapidly growing as we expand our programs to reach more health systems and patients, and we are excited to bring on a Commercial Enablement Manager. \n\nThe Commercial Enablement Manager role, reporting to the Director of Product Marketing, will have the critical responsibility of ensuring colleagues across our Commercial function are trained, enabled, and empowered to drive a superb customer experience from the start of the sales journey through program go-live. The ideal candidate will be able to identify and prioritize training needs, build and deliver enablement programs to Client Delivery, Customer Success, Revenue, and customers directly. Additionally, this role will work closely with Care Delivery, Marketing, and Product to obtain and develop content for Commercial enablement programs. Ideal candidates will not only be driven by the problem we are solving but also by the innovative approach and technology that we are applying to healthcare - looking to make a significant impact on healthcare delivery. We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems.\n\nPrimary Responsibilities:\n\n\n* Partner with Commercial leaders across Care Delivery, Client Delivery, Client Success, Marketing, Revenue, and Solutions Consulting to identify training needs for customer-facing colleagues.\n\n* Build high-quality, engaging internal training curriculum and materials to educate customer-facing teams on product releases, messaging and positioning changes, and general client readiness.\n\n* Develop external customer education strategy and materials focused on streamlining change management and driving end-user adoption during implementation and go-live. Aid delivery teams in execution of customer onboarding and training sessions.\n\n* Implement an accountability system, measurement strategy, and feedback process to ensure adherence to training, measure effectiveness of programs, and drive data-driven enablement strategies.\n\n* Own the enablement calendar and knowledge management process for internal and external training events, managing coordination of content/attendance and enabling easy access to customer-facing collateral.\n\n\n\n\n \n\nQualifications (Required):\n\n\n* 5+ years experience in enablement roles (e.g. sales enablement, sales coaching, customer education, product marketing) including at least one year of customer-facing experience (e.g. sales, customer success, solutions consulting)\n\n* Demonstrated success in building training content and programs to enable customer-facing teams in onboarding or ongoing training\n\n* Strong presentation and communication skills, both verbal and written, and enjoys presenting to and enabling via varied learning styles\n\n* Expert in driving clarity and seeking alignment in ambiguous environments and across functions\n\n* Experience with platforms such as Gong, Salesforce, or interactive demo vendors to build tech-driven enablement programs\n\n\n\n\n \n\nQualifications (Bonus):\n\n\n* Experience working with health systems buyers\n\n* Experience at a high-growth B2B or B2B2C health tech or SaaS startup\n\n\n\n\n \n\nWhat You Get:\n\n\n* An opportunity to work on a rapidly scaling care delivery platform, engaging thousands of patients and care team members and growing 2-3x annually\n\n* Enter a highly collaborative environment and work on the fun challenges of scaling a high-growth startup\n\n* Work alongside world-class clinical, operational, and technical teams to build and scale Memora\n\n* Shape how leading health systems and plans think about modernizing the care delivery experience for their patients and care teams\n\n* Improve the way care is delivered for hundreds of thousands of patients\n\n* Gain deep expertise about healthcare transformation and direct customer exposure with the country’s most innovative health systems and plans\n\n* Ownership over your success and the ability to significantly impact the growth of our company\n\n* Benefits including health, dental, and vision coverage, flexible work hours, paid parental leave, company retreats, Macbook, and a 401(k) plan with employer matching\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Education and Sales jobs that are similar:\n\n
$57,500 — $85,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Lightspeed Commerce is hiring a Remote Field Implementation Consultant
\nHello there! Thanks for dropping by 👋\n\nAre you actively on the lookout for a fresh career opportunity, or perhaps you're just exploring what's out there? Well, you've landed in the right spot!\n\nLightspeed is seeking a full-time energetic and driven Field Implementation Consultant to join the Hospitality Professional Services team. As a part of the team, your contribution will have a direct impact on our largest and most complex customers’ quest to enter the cloud era. \n\nThe Hospitality Professional Services team is responsible for Lightspeed’s premium customers: from pre-sale to post-sale, the team ensures these customers feel confident in their investment in Lightspeed. Composed of select, top-performing members from our sales, onboarding, support and customer success teams, the Hospitality Pro Services team is in charge of implementing and supporting Lightspeed throughout their customer journey. Join our elite team and work with our largest and most complex customers at the highest level of support.\n\nPlease note, there is a component of this role that requires travel to other regions. You are required to possess a valid passport and Canadian driver's license. \n\nWhat you’ll be responsible for: \n\n\n* Acting as the implementation’s technical main point of contact for our customers. \n\n* Delivering remote and onsite implementation & technical support services to customers who purchased a field package.\n\n* Providing best-practice guides for network set-up and validate any existing network infrastructure to ensure a successful POS installation. \n\n* Working closely and coordinating with our installation partners to assist with hardware installations, both remotely and on site.\n\n* Assisting with implementing integrations (Property Management Systems, etc.). \n\n* Coordinate with our Partnerships and Integrations teams for custom requests.\n\n* Developing a deep understanding of the typical business challenges Lightspeed’s premium customers may face and take the initiative to liaise with our company’s Product and Development teams to help improve the customer experience. \n\n* Using consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution.\n\n* Documenting and tracking customer issues and resolutions. \n\n* Participating in the creation and maintenance of troubleshooting, testing procedures and documentation for the technical support staff as well as documenting software defects for review and corrective action. \n\n* Working closely with other Field Implementation Specialists, Consultants, Support Specialists as well as the Manager and Team Lead to best handle day-to-day situations to better customer experiences.\n\n* Providing in-person implementation & support to our premium customers across all of NOAM.\n\n\n\n\nWhat you’ll be bringing to the team: \n\n\n* Tech-savviness and a genuine interest in technology advancements, especially as it pertains to hardware and software.\n\n* Intermediate knowledge of network infrastructures in a business environment.\n\n* 3+ years of customer service experience in a technical support role.\n\n* Strong verbal and written communication skills in both English and French language \n\n* Polished presentation with impeccable people skills: ability to work with C-Level executives in person. \n\n* Ability to handle multiple implementation projects at various phases in their customer journey. \n\n* Ability to convey a customer-focused attitude.\n\n* Proven troubleshooting skills.\n\n* Ability to manage technical escalations of at-risk accounts and identify opportunities for growth.\n\n* Flexibility in your schedule to work: travel expected up to 60% of the time. \n\n\n\n\nEven better if you have, but not necessary: \n\n\n* Hospitality industry experience (hotels and/or restaurants).\n\n* Technical background and experience in POS, SaaS, networking and/or software.\n\n* Understands the sales cycle and customer journey in a SaaS environment.\n\n\n\n\nWho you are: \n\n\n* Ability to thrive in a fast-moving team with high standards and firm deadlines. \n\n* Self-starter who also works well in a team environment.\n\n* Excellent judgment and an ability to de-escalate situations quickly and efficiently.\n\n* Resourceful with a demonstrated ability to anticipate change and proactively. adjust priorities and strategies accordingly.\n\n* Comfortable simultaneously managing multiple customers who are at different points on the customer journey.\n\n* Ability to cultivate strong relationships with enterprise and VIP customers.\n\n* Entrepreneurial spirit with a keen sense of initiative and a desire for professional development.\n\n\n\n\nWe know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and let’s have a chat!\n\nWhat’s in it for you?\n\nCome live the Lightspeed experience...\n\n\n* Lots of autonomy, flexible work culture and the option of fully remote work\n\n* Genuine career opportunities in a company that’s creating new jobs every day\n\n* Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback\n\n* Work in a team big enough for growth but lean enough to make a real impact\n\n* Development of very high traffic products, used at the global scale\n\n* Opportunities to learn and expand your skill set\n\n* Become a valued part of the diverse and inclusive Lightspeed family\n\n\n\n\n… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:\n\n\n* Lightspeed equity scheme (we are all owners)\n\n* Flexible paid time off policy\n\n* Extended Healthcare benefits\n\n* Health and wellness benefit of $500 per year\n\n* Paid leave and assistance for new parents\n\n* Mental health online platform and counseling & coaching services\n\n* Volunteer day\n\n\n\n#LI-DS1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Testing, Cloud and Sales jobs that are similar:\n\n
$55,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Mezmo is hiring a Remote Senior Director of Product
About the role \n\nMezmo is a leading provider of advanced telemetry solutions, revolutionizing the way organizations collect, analyze, and derive insights from vast streams of data. Our Telemetry Pipeline empowers businesses to make data-driven decisions, optimize performance, and enhance operational efficiency. As we continue to innovate in the observability space, we are seeking a dynamic and experienced Senior Director of Product to lead our product strategy and drive the evolution of Mezmo's Telemetry Pipeline.\n\nAs the Senior Director of Product at Mezmo, you will play a pivotal role in shaping the future of our product suite. You will be responsible for developing and executing the product roadmap, collaborating with cross-functional teams, and ensuring the delivery of high-quality, market-leading solutions to solve our customer’s telemetry data challenges. The ideal candidate will have a strong background in early stage product management, a proven track record of successful product launches, and the ability to navigate the intersection of technology, business, and customer needs.\n\nKey Responsibilities:\n\n\n* Product Strategy and Roadmap:\n\n\n\n* Develop and refine the product strategy for Mezmo's Telemetry Pipeline, aligning it with the company's overall vision and business objectives.\n\n* Create and communicate a comprehensive product roadmap, outlining key milestones, feature releases, and enhancements.\n\n\n\n* Cross-Functional Collaboration:\n\n\n\n* Collaborate closely with Engineering, Design, Sales, Marketing, and Customer Success teams to ensure seamless execution of the product roadmap.\n\n* Foster a collaborative environment that encourages cross-functional communication and innovation.\n\n\n\n* Market Analysis and Customer Insights:\n\n\n\n* Conduct market research to identify emerging trends, competitive landscapes, and customer needs within the telemetry industry.\n\n* Gather and analyze customer feedback, leveraging insights to refine and improve Mezmo's Telemetry Pipeline offerings.\n\n\n\n* Product Development and Launch:\n\n\n\n* Oversee the end-to-end product development lifecycle, from concept to launch, ensuring timely and high-quality delivery of features and updates.\n\n* Work closely with engineering teams to prioritize development efforts and maintain alignment with product goals.\n\n\n\n* Product Performance and Metrics:\n\n\n\n* Define and monitor key performance indicators (KPIs) for Mezmo's Telemetry Pipeline, regularly evaluating product performance against business objectives.\n\n* Implement data-driven decision-making processes to optimize product features and user experience.\n\n\n\n\n\n\nQualifications:\n\n\n* 10+ years of Product experience with 5+ years managing Product teams focused on Software or SaaS solutions.\n\n* Experience in early stage SaaS startups.\n\n* Demonstrated success in leading and launching complex products in a fast-paced, dynamic environment for both Enterprise and Cloud Native customers.\n\n* Strong analytical and strategic thinking skills with a deep understanding of telemetry, Security, or data analytics.\n\n* Excellent communication and leadership skills with the ability to inspire and influence cross-functional teams.\n\n\n\n\nCompensation: This role has an annual starting salary range of $260,000.00 - $315,000.00 + equity + benefits. Actual compensation is influenced by a various factors, including but not limited to your individual skills, experience, and location.\nBenefits\n\n\nReceive competitive compensation.\n\nReceive competitive benefits, including:\n\n\n\n100% healthcare coverage for you and your family.\n\n100% dental coverage for you and your family.\n\n100% vision coverage for you and your family.\n\nFlexible time off. Work-life balance is valued here and we encourage you to take the opportunity to recharge.\n\nOne company-wide mental health day off per month in addition to all nationally recognized holidays.\n\n$600 annual remote work expense reimbursement in addition to hardware setup provided by the company.\n\n\n\n\n\n\nThis is a full-time remote opportunity. Mezmo is a remote-first company that was born in the San Francisco Bay Area and now has employees in 71 cities in North America and 8 countries worldwide. Learn more about our culture and how we stay connected on our website.\n \n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud and Senior jobs that are similar:\n\n
$60,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Clarify Health is hiring a Remote Implementation Associate
\nOur Mission\nWe exist to power better care.\n \nWe are on a mission to power better care by optimizing every patient journey. We help payers, providers, and life sciences companies deliver better care, therapies, and outcomes by delivering the most actionable patient journey insights and value-based payments platform. With Clarify, healthcare organizations benefit from big data efficiencies and self-service, on-demand enterprise insights that light the path to higher-value care.\n \nClarify is looking for an Implementation Associate within our Customer Impact team to deliver impact at our provider, payer, and life sciences customers. This position is ideal for someone with health IT implementation/professional services/customer success or healthcare management consultant who is looking to switch into an entrepreneurial, mission-driven environment. This role requires a creative problem-solver who has strong analytical and interpersonal skills and can operate effectively in a fast paced and ever-evolving environment.\n \nDoes this sound like you?\n· You have an enthusiastic, analytical, detail-oriented, collaborative, project-management oriented mind.\n· You are a doer at heart - you love rolling up your sleeves to dig into the nitty-gritty details. \n· You love managing project details, you are methodical and you always follow-up, yet you never lose sight of the big picture or timelines. \n· You love working with customers - even challenging customers - and you have a customer-first mindset. You are willing to go to bat for your customers and can articulate their needs clearly and succinctly\n· You are technically savvy, analytical, and can learn (and teach) new software applications to others.\n· You are an excellent communicator in all directions. You keep you manager apprised of status without being asked, you coordinate coverage with peers and teammates, and you tailor your communication to the specific audience at hand.\n· You value working with hardworking, curious, and supportive teammates, and cross-functionally with other teams.\n· You embrace change as an opportunity to learn.\nYou believe diversity of thought improves our outcomes.\n\n\n\n\n\nThe role: \n* Support the delivery of multiple, complex SaaS implementations and/or professional services engagements, per our customer’s needs and objectives\n* Collaborate closely across Clarify’s sales, product, data science, engineering, and development teams to enhance Clarify's platform, especially based on feedback from customers\n* Engage with customers, including facilitating customer meetings, conducting virtual and/or live trainings and workshops to support change management\n* Help maximize NPS, customer satisfaction, and revenue recognition through meeting/exceeding individual and team goals\n* Contributing to development and enhancement of the Clarify platform, especially based on inputs and feedback from customers\n* Establish and develop strong, credible relationships with current and potential future customers and expanding our support for those customers\n* Work directly with CI Leadership team to support business across our 3 verticals: provider, payer, and life sciences\n* Demonstrate healthcare, provider, payer, and/or life sciences knowledge and functional project management and analysis skills to build credibility with internal and external stakeholders\n* Project lead roles, staffing on higher visibility and higher complexity projects, increased contribution to internal initiatives and training including internal projects.\n* Lead engagements (internally and externally) for straightforward and low to medium priority customers\n\n\n\nWhat we are looking for: \n* We are always looking for new team members who will contribute to our culture and have a strong passion for impact.\n* Passion for Clarify’s mission and making a difference in healthcare\n* Pride in prioritizing our customers above all else and delivering exceptional experiences to our customers every step of the way\n* Undergraduate degree from a top-tier college/university\n* 2-4 years of relevant work experience (e.g., top consulting firm, healthcare analytics/technology, SaaS)\n* 2-4 years of healthcare provider, payer, and/or life sciences experience (strongly preferred)\n* Strong analytical problem-solving skills and ability to distill critical insights (advanced Excel and Powerpoint skills critical; SQL skills also mandatory)\n* Self-motivated, organized, and capable of managing multiple responsibilities to successful completion\n* High attention to detail and ability to produce high quality outputs\n* Demonstrated flexibility and adaptability relative to thriving in ambiguous, constantly changing, high-pressure environments\n* Ability to build strong relationships and foster teamwork with customer and internal team members\n* Ability to work collaboratively in an interdisciplinary team environment\n* Ability to communicate complex ideas effectively, both verbally and in writing \n\n\n\nWhat we offer you: \n* Competitive compensation (base + bonus + equity)\n* Quality health insurance\n* Traditional 401K plan\n* Vision, dental, disability and life insurance\n* Flexible Spending Accounts and Commuter Benefits\n* Generous PTO\n* Flexibility\n* Monthly wellness stipend\n* Remote friendly\n* A collaborative workplace, which will challenge you and celebrate your work\n* A chance to learn with and from interesting and enthusiastic colleagues\n\n\n\n\n$80,000 - $95,000 a year\n\n\nDon’t meet every single requirement? At Clarify we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!\n \nWe believe that a happy, diverse, and impact-driven team is critical to our mission of transforming healthcare. Having a diverse team allows us to bring more ideas to the table when working on lighting the path to higher-value care. We embrace employees and applicants of all backgrounds, including those of traditionally underrepresented groups. With this in mind, we do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, the basis of disability, homelessness, reproductive health decisions or any other federal, state or local protected class. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting and Excel jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote- US
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Jane Software is hiring a Remote Director of Business Intelligence
\nWe are seeking an experienced Director of Business Intelligence to lead and expand our BI and analytics capabilities at Jane. This role will begin by evaluating, improving and optimizing our existing business systems and paving the way for a business intelligence strategy. The successful candidate will be a crucial part of our leadership team, collaborating with stakeholders across all departments to drive data-driven decision-making and operational efficiency.\n\n\nLike with all positions at Jane, this position is a remote position, allowing you to work anywhere you want across Canada. Building a delighted team who can delight our customers is part of Jane’s DNA. In our most recent company-wide health check, 99% of our team agreed that our founders demonstrate people are important to Jane’s success. On top of that, 98% of our team felt Manager cares about them as human beings and that they are supported when needing to arrange time off from work. We’d never claim to be perfect, but we’re working hard to listen to our people and improve each day. \n\n\nWe really want the people who work at Jane to love being here, so it's important that we start with a bit about what makes our company unique and try to be as transparent as possible. Our values also provide some insights into Jane and hopefully, you’ll have a better idea if this might be the kind of company you want to be part of. \n\n\nBefore we were Jane, our Co-Founders were solving problems for their own clinics not realizing that a few years later, this team would grow to support tens of thousands of healthcare practices in more than 60 countries. Our platform is now helping to modernize the world of practice management software. We enable the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, and billing along with an evolving library of features. You can see more of them here. Although we’ve grown, still to this day, we’re rooted in solving clinics’ problems and making sure we don’t lose sight of Jane’s vision. \n\n\nWe have remained profitable for the past seven years, we’re product-led and growing organically (and responsibly) to the point where 85% of our customer growth is either from customer referrals or word of mouth. Growth like this is unique, especially in the world of SaaS, and it doesn’t happen by chance. We have a brilliant team of over 400 Janers who are doing an amazing job of listening to our customers, building what they need, and providing industry-leading support. We pride ourselves on flexibility & autonomy, some of our team block out their calendars to pick up their children from school (and this is normal at Jane), and we even have a #kids channel in Slack. \n\n\nWe’re not a clock-in clock-out system-type environment. With that being said, we’re not going to paint the picture of a perfect environment either. We’re a company that’s scaling quickly, we have many moving parts, many of us are doing this for the first time and sometimes, we don’t have processes in place or clear views which can require a lot of resourcefulness and a passion for problem-solving. \n\n\nWith all that to say, if you’re looking for an environment where you can grow, stretch yourself, and work with some incredibly talented people on problems that are positively impacting people's lives, Jane could be the place for you.\n\n\nCompensation Expectations for the Role\n\n\nJane’s committed to paying our team members fairly, clearly, and above all, paying for growth. This role has a minimum annual salary of $175,600 and a maximum annual salary of $285,400. As you may have noticed, this salary range is quite large, and this is intentional to account for the growth someone will experience in the role throughout their time at Jane (i.e., from building the skills, to accomplished, to highly proficient, all the way to achieving excellence in the role). When hiring talented folks to join the Jane team, we’ve found that new team members are best set up for success when hired with the expectation of being fully accomplished in the role, which for this role would reflect a salary between $208,600 to $219,500. It's also possible to join Jane at a salary above or below this, which would mean a salary below $208,600 typically reflects someone who has all the potential to be fully accomplished in the role but doesn't yet possess all the skills required, while a salary above $219,500 is typically for individuals who are currently in this role at Jane and had the opportunity to make a significant positive impact on our customers, product and company with deep Jane knowledge. At Jane, we pay for growth, which means that you’ll continue to have conversations about your career development with your manager and see your compensation grow over time as you build an amazing career with us.\n\n\nMore information on Jane's benefits package can be found here \n\n\n\nThe impact you could have… \n* You'll own the company-wide business intelligence strategy, bringing coherence to data sources and addressing challenges in accuracy, accessibility, and visualization, laying the foundation for informed decision-making.\n* Drive the creation of a data-centric culture within our high-growth environment, influencing teams across Dev, Product, Marketing, and Support to prioritize data-informed decision-making and fostering a company-wide appreciation of business intelligence.\n* Take charge of transforming our existing analytics pipeline, ensuring its efficiency and reliability. Implement new visualization tools to enhance accessibility and usability, empowering teams to derive meaningful insights from data for improved operational efficiency.\n* Help implement and enhance data governance policies and practices in collaboration with the Privacy & Security team, ensuring data integrity, accuracy, and compliance with regulations.\n* Mentor and guide the business intelligence team, instilling a culture of innovation and continuous improvement, driving the development of technical expertise within the team and facilitating their growth.\n* We still feel there's a huge opportunity to uncover insights across Jane that we haven't explored yet!\n\n\n\nThe experience we feel we need…\n* Seasoned Leadership in BI: Bring a wealth of experience, with at least a decade in Business Intelligence with proven leadership in a SaaS or technology company, would be great.\n* Strategic Scaling: Demonstrate the ability to balance diverse requirements and objectives across the organization. Scale BI/engineering tooling thoughtfully and with a values-driven approach.\n* Technical Experience: Showcase strong technical prowess, especially in BI tools like Snowflake, Looker, Fivetran, and Census.\n* Effective Communicator and Relationship Builder: Build trust through proactive and transparent communication. Strengthen relationships as a key element of leadership.\n* Decision-Making Pro: Showcase negotiation skills and the ability to prioritize and make trade-off decisions, all while keeping the customer at the forefront.\n* Data Strategy Visionary: Offer a robust perspective on the best strategies for data modelling, data warehousing, and ETL processes at Jane.\n* Passionate Mentor: Demonstrate a passion for mentorship and a track record of fostering a culture of data-informed decision-making.\n* Process Improvement Champion: Bring a passion for improving processes and leveraging technology to enhance the efficiency of the BI team.\n\n\n\n\n\nAt Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace. \n\n\nWe want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves. \n\n\nWe do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Developer and SaaS jobs that are similar:\n\n
$60,000 — $107,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCanada
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