R1 RCM Holdco, Inc. is hiring a Remote Product Designer
As a Product Designer, you will have an integral role in shaping the technology landscape, focusing on our suite of SaaS healthcare applications and services. Your primary objective will be to ensure that our solutions are intuitive and of the utmost quality. You'll be engaged in all stages of the product design journey, from initial discovery to necessary adjustments before launch. Your role will require you to leverage your design, facilitation, presentation, and interpersonal skills while actively contributing to high-level strategic decisions alongside product, engineering, and executive partners. As a valued member of our collaborative, motivated, and innovative team, the Product Designer will be entrusted with the responsibility of crafting inventive and human-centric interface designs that not only meet, but strives to exceed customer expectations, while also driving our business objectives forward. We work in a remote environment with a suite of tools supporting our collaborative process. The product design team primarily relies on Figma for design tasks. This position requires a working proficiency in Figma to complete their design work and collaborate with others. Every day you will: Craft enterprise workflows and interface solutions with a human-centric approach. Adhere to R1 design standards by implementing the right UI components and design patterns Develop a wide range of design assets, including wireframes, user journeys, user flows, maps, service blueprints, personas, prototypes, and both high and low-fidelity designs, usability tests, interview guides Demonstrates ownership of work and operates productively within an Agile team environment Attention to detail and follow through in producing multiple iterations of your work to reach the best solution Establishes connections and collaborates with Operations, Product Managers, Engineers, and Product Design team members to streamline workflows, develop interface solutions, and support design research efforts Willingness to contribute to discussions, contributes strong viewpoints, and engages in a collaborative environment that values diverse input Participates in workshops and foster design thinking in cross-functional, collaborative workgroups Open to input and embraces a growth-oriented attitude towards enhancement. To be successful in this role you will have: 4+ years of experience in product design and research. Proven proficiency in Figma, examples of detailed UI components, prototypes and completed designs. Portfolio of work examples and detailed case studies that demonstrates the span of the design process. Experience working in remotely in Agile environments. Ability to travel up to 20%. Excellent communication and high emotional intelligence, with the ability to build positive relationships with team members and stakeholders. Possess a growth mindset and demonstrate active listening during feedback, problem-solving and difficult discussions. Analytical mindset with a focus on data-driven decision-making Problem-solving skills to address challenges in cross-functional collaboration and contributes to process improvement for better outcomes. For this US-based position, the base pay range is $46,971.35 - $74,607.00 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving โ and itโs up to us to use our shared expertise to find new solutions that can keep up. On our growing team youโll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team โ including offering a competitive benefits package. R1 RCM Inc. (โthe Companyโ) is dedicated to the fundamentals of equal employment opportunity. The Companyโs employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any personโs age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industryโs most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally and is traded on the Nasdaq stock exchange under the symbol โRCM.โ \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Designer, Travel and Education jobs that are similar:\n\n
$70,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote, WA
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
PointClickCare is hiring a Remote Process Analyst Acute & Payer
\nFor more than 20 years, PointClickCare has been the backbone of senior care. Weโve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, weโve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patientโs journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\nJob Summary\n\n\nPointClickCare is seeking a highly motivated, determined, and results-oriented Process Analyst with a demonstrated track record of leading analytics efforts to identify insights that drive actions and enhance our client interactions at scale.\n\n\n By leveraging knowledge of Professional Services best practices, and reporting platforms, including PowerBi and Salesforce, the candidate will drive professional services growth by designing, implementing, and maintaining effective operational processes, as well as building delivery reporting and analytics to enable performance monitoring.\n\n\nThe candidate will have excellent verbal and written communication skills, extensive analytical and process design experience, and proven effectiveness in collaborating with cross-functional teams.\n \nKey Responsibilities\n \nยท Completes the full analytics journey from stitching data together, analyzing data, creating powerful visualizations, and automating/implementing solutions that solve business problems.\n - Scopes, builds, maintains, and publishes reports that include key performance indicators, budgets, actuals, and ratios for the professional services team. The reports will be concise and serve an audience, which includes executive and senior leadership.\nยท Analyze existing systems and operational procedures, understanding the operational needs and business goals of the company. This will be accomplished by initiating cross-collaborative interviews and conversations and observing workflows.\nยท Conduct gap and impact analysis (root-cause analysis) related to as-is processes and desired future-state. Conduct system and process walk-throughs for validation and approval with project and key stakeholders.\nยท Performs data analysis and designs ad hoc reporting, as requested by the Professional Services Directors and other members of executive and senior leadership.\nยท Own documentation of operational delivery processes including writing, standardizing and version control. Collect relevant data from within the company and from customers, creating databases for data storage and future access.\n \nSkills & Qualifications:\n \nยท Bachelor's Degree or equivalent experience, with a degree in information systems, analytics/business intelligence, engineering, mathematics, statistics, other relevant discipline.\nยท 3+ years in a similar position at a SaaS company -Advanced SQL skills -Experience with SAS/R/Python or other advanced analytics tools.\nยท Experience designing, developing, and implementing data visualization dashboards utilizing Excel and PowerBI or other Business Intelligence tools that provide real-time visibility into performance results\nยท The ability to balance between day-to-day demands and long-term project initiatives.\nยท Experience in digital analytics / customer analytics / omni-channel analytics with a demonstrated track record of results.\nยท Knowledge of predictive/prescriptive statistical modeling and translating insights to action through real-time site personalization and A/B testing. \nยท Excellent written and communication skills\nยท Excellent organizational, project management, time management, analytical and problem solving skills\nยท Strong creative presentation creation skills\nยท Experience with PSA (Professional Service Automation) tools like TaskRay, Kimble/Kanta, etc.\n \nTravel: \n \n25% or less within the US, occasional travel to headquarters in Toronto\n\n\n\n\n\n\n\n#LI-Remote #LI-JD1\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Leverโs Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCareโs human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS and Senior jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote or Mississauga
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Lightspeed Commerce is hiring a Remote Field Implementation Consultant
\nHello there! Thanks for dropping by ๐\n\nAre you actively on the lookout for a fresh career opportunity, or perhaps you're just exploring what's out there? Well, you've landed in the right spot!\n\nLightspeed is seeking a full-time energetic and driven Field Implementation Consultant to join the Hospitality Professional Services team. As a part of the team, your contribution will have a direct impact on our largest and most complex customersโ quest to enter the cloud era. \n\nThe Hospitality Professional Services team is responsible for Lightspeedโs premium customers: from pre-sale to post-sale, the team ensures these customers feel confident in their investment in Lightspeed. Composed of select, top-performing members from our sales, onboarding, support and customer success teams, the Hospitality Pro Services team is in charge of implementing and supporting Lightspeed throughout their customer journey. Join our elite team and work with our largest and most complex customers at the highest level of support.\n\nPlease note, there is a component of this role that requires travel to other regions. You are required to possess a valid passport and Canadian driver's license. \n\nWhat youโll be responsible for: \n\n\n* Acting as the implementationโs technical main point of contact for our customers. \n\n* Delivering remote and onsite implementation & technical support services to customers who purchased a field package.\n\n* Providing best-practice guides for network set-up and validate any existing network infrastructure to ensure a successful POS installation. \n\n* Working closely and coordinating with our installation partners to assist with hardware installations, both remotely and on site.\n\n* Assisting with implementing integrations (Property Management Systems, etc.). \n\n* Coordinate with our Partnerships and Integrations teams for custom requests.\n\n* Developing a deep understanding of the typical business challenges Lightspeedโs premium customers may face and take the initiative to liaise with our companyโs Product and Development teams to help improve the customer experience. \n\n* Using consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution.\n\n* Documenting and tracking customer issues and resolutions. \n\n* Participating in the creation and maintenance of troubleshooting, testing procedures and documentation for the technical support staff as well as documenting software defects for review and corrective action. \n\n* Working closely with other Field Implementation Specialists, Consultants, Support Specialists as well as the Manager and Team Lead to best handle day-to-day situations to better customer experiences.\n\n* Providing in-person implementation & support to our premium customers across all of NOAM.\n\n\n\n\nWhat youโll be bringing to the team: \n\n\n* Tech-savviness and a genuine interest in technology advancements, especially as it pertains to hardware and software.\n\n* Intermediate knowledge of network infrastructures in a business environment.\n\n* 3+ years of customer service experience in a technical support role.\n\n* Strong verbal and written communication skills in both English and French language \n\n* Polished presentation with impeccable people skills: ability to work with C-Level executives in person. \n\n* Ability to handle multiple implementation projects at various phases in their customer journey. \n\n* Ability to convey a customer-focused attitude.\n\n* Proven troubleshooting skills.\n\n* Ability to manage technical escalations of at-risk accounts and identify opportunities for growth.\n\n* Flexibility in your schedule to work: travel expected up to 60% of the time. \n\n\n\n\nEven better if you have, but not necessary: \n\n\n* Hospitality industry experience (hotels and/or restaurants).\n\n* Technical background and experience in POS, SaaS, networking and/or software.\n\n* Understands the sales cycle and customer journey in a SaaS environment.\n\n\n\n\nWho you are: \n\n\n* Ability to thrive in a fast-moving team with high standards and firm deadlines. \n\n* Self-starter who also works well in a team environment.\n\n* Excellent judgment and an ability to de-escalate situations quickly and efficiently.\n\n* Resourceful with a demonstrated ability to anticipate change and proactively. adjust priorities and strategies accordingly.\n\n* Comfortable simultaneously managing multiple customers who are at different points on the customer journey.\n\n* Ability to cultivate strong relationships with enterprise and VIP customers.\n\n* Entrepreneurial spirit with a keen sense of initiative and a desire for professional development.\n\n\n\n\nWe know that people are more than whatโs on their CV. If youโre unsure that you have the right profile for the role... hit the โApplyโ button and letโs have a chat!\n\nWhatโs in it for you?\n\nCome live the Lightspeed experience...\n\n\n* Lots of autonomy, flexible work culture and the option of fully remote work\n\n* Genuine career opportunities in a company thatโs creating new jobs every day\n\n* Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback\n\n* Work in a team big enough for growth but lean enough to make a real impact\n\n* Development of very high traffic products, used at the global scale\n\n* Opportunities to learn and expand your skill set\n\n* Become a valued part of the diverse and inclusive Lightspeed family\n\n\n\n\nโฆ and enjoy a range of benefits thatโll keep you happy, healthy and (not) hungry:\n\n\n* Lightspeed equity scheme (we are all owners)\n\n* Flexible paid time off policy\n\n* Extended Healthcare benefits\n\n* Health and wellness benefit of $500 per year\n\n* Paid leave and assistance for new parents\n\n* Mental health online platform and counseling & coaching services\n\n* Volunteer day\n\n\n\n#LI-DS1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Testing, Cloud and Sales jobs that are similar:\n\n
$55,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.