\nTravel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel. Come help us transform everyday travel into extraordinary experiences.\n\n\nABOUT THE ROLE:\nAs the Senior Financial Analyst for the Financial Planning & Analysis team you will be responsible for  forecasting and analysis, and supporting the Manager, Financial Planning & Analysis in completing inter-departmental projects and developing models that support the Plusgrade Solutions business unit. You will help identify and analyze new growth opportunities beyond existing approaches to further improve the business and sustain profitable growth.\n\n\nWe’re looking for a candidate with high attention to detail, an analytical thought process, and exceptional problem-solving skills. \n\n\nAs the Senior Financial Analyst, you will:\n\n\n• Oversee financial forecasting and analysis process for the Solutions business unit \n• Play a key role in the annual revenue planning process & monthly forecasting\n• Support process on business reviews and stakeholder communications, including collaborating across the organization to capture progress against the business plan, key updates on priorities, risks, and identifying opportunities\n• Lead Adaptive Insights integration and monthly updates\n• Support price optimization automation and ad-hoc requests from commercial, product & GMs\n• Lead Revenue leakage monitoring and opportunity analysis\n• Collaborate with cross-functional teams to ensure models consider downstream impacts\n• Analyze partner data and performance to identify trends, risks and opportunities\n• Oversee reporting, maintaining & analysis of KPI dashboards \n• Assist in training junior financial analysts    \n\n\n\n\nYOU ARE SOMEONE WITH:\n• 3+ years of experience in similar roles\n• CMA/ CPA-CMA preferred \n• Travel and/or ecommerce experience is preferred\n• Ability to analyze data and make actionable recommendations with minimum direction\n• Results-oriented with a sense of urgency\n• Customer-oriented, strives to exceed internal and external customer expectations\n• Clear, consistent and reliable communicator\n• Advanced Excel skills required \n• Comfortable in a fast-paced, dynamic environment\n• Flexible and can handle change in a positive fashion\n• Conscientious about integrity, social responsibility and respect\n\n\n\n\nWHAT YOU’LL LOVE ABOUT US:\n🏦 RRSP/401(k) Matching \n🏥 Comprehensive Health Plans \n📅 Flexible Paid Time Off \n✈️ Travel Experience Credit \n🧘 Annual Wellness Credit \n🥗 Team Events and Monthly Lunches\n💻 Home Office/Commuter Credit \n🌅 Work From Anywhere Program \n🍼 Parental Leave Top Up \n🌍 Adventure Pass\n\n\nOUR PROCESS:\nPlusgrade is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request, we will provide accommodation for applicants with disabilities.\n\n\nWe believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. All applications will be reviewed by our Talent Team and the successful candidate(s) will go through the following recruitment process:\n\n\n• Recruiter Phone Interview \n• Hiring Manager Interview\n• Take-home Assessment or remote coding exercise (if applicable)\n• Team Interview \n\n\nAll candidates will be provided with feedback regardless if they pass or didn’t pass any of our interview stages. All your information will be kept confidential.\n\n\n\n\n\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel, Senior and Ecommerce jobs that are similar:\n\n $65,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario

What you’ll do\n\nAs the Sr Software Engineer for Scout Motor’s digital products, you will play a key role in the development and enhancement of our software products, from concept to deployment. You will work closely with cross-functional teams to design, develop, and implement scalable and robust solutions that meet our customers' needs and exceed their expectations. Some of the key products as part of digital portfolio are – order management, customer management, marketing, production, inventory and planning optimization, loyalty, merchandise, servicing and repairs, mobile app, vehicle connectivity, and more. You will work with engineering managers, staff engineers, and cross-functional partners to design the technical underpinnings of the product.\n\n\n* Lead the architecture, design, and development of complex software systems, ensuring scalability, reliability, and performance.\n\n* Collaborate with product managers, designers, and other stakeholders to understand requirements and translate them into technical specifications and deliverables.\n\n* Develop high-quality, maintainable code across the full stack, including front-end, back-end, and database layers.\n\n* Implement best practices and standards for software development, including code reviews, testing, and documentation.\n\n* Mentor and coach junior team members, providing guidance and support to help them grow and succeed.\n\n* Stay current with emerging technologies and industry trends, continuously learning and experimenting with new tools and techniques to improve our software development process.\n\n\n\n\nLocation & Travel Expectations: The responsibilities of this role require attendance at in-person meetings and events occasionally. The role will be based out of a Scout Motors location in Fremont, CA or Remote. Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company.\nWhat you’ll bring \n\nWe expect all Scouts to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. \n\n\n* Bachelor's or Master's degree in Computer Science, Engineering, or a related field.\n\n* 5+ years of experience in software development, with a focus on full-stack development.\n\n* Proficiency in the front-end technologies (e.g., HTML, CSS, JavaScript, React, Angular, Vue.js) and back-end technologies (e.g., Go, Node.js, Python, Java, Ruby).\n\n* Experience with both relational and/or non-relational databases (e.g., MySQL, PostgreSQL, MongoDB, Redis).\n\n* Strong understanding of software architecture, design patterns, and best practices.\n\n* Excellent problem-solving and troubleshooting skills, with a passion for finding elegant solutions to complex challenges.\n\n* Ability to work effectively in a fast-paced, collaborative environment, both independently and as part of a team.\n\n* Excellent communication skills, with the ability to clearly articulate technical concepts to non-technical stakeholders.\n\n\n\n\nPreferred Qualifications:\n\n\n* Building RESTful APIs and microservices.\n\n* Hands on experience building on AWS using React, Angular, Go and/or Python.\n\n* Experience building consumer facing applications.\n\n\n\nWhat you'll gain\n\nThe benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:\n\n\n* Competitive insurance including:\n\n\n* Medical, dental, vision and income protection plans\n\n\n\n\n\n* 401(k) program with:\n\n\n* An employer match and immediate vesting\n\n\n\n\n\n* Generous Paid Time Off including:\n\n\n* 20 days planned PTO, as accrued\n\n* 40 hours of unplanned PTO and 14 company or floating holidays, annually\n\n* Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders\n\n* Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave\n\n\n\n\n\n* Corporate Vehicle Program with:\n\n\n* Eligibility to lease up to 2 vehicles at competitive rates\n\n\n\n\n\n\n\nPay Transparency\n\nThis is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.\n\nInitial base salary range = $150,000-$180,000\n\nInternal leveling code: IC9\n\nNotice to applicants:\n\n\n* Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. \n\n* Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. \n\n* Residing in New York City: This role is not eligible for remote work in New York City.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Mobile, Senior and Engineer jobs that are similar:\n\n $52,500 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nFremont, California, United States

Looking for Junior Operations Associate for FlyFlat - a Flight concierge and travel advisory company \nAbout Frontier:\nAt Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies.  \nAbout the client (FlyFlat):\nFlyFlat is a luxury travel platform with the best deals in the world on long-haul, international, business, and first-class tickets. FlyFlat saves an average of 35% off retail prices and offers the biggest savings for ways and last-minute flights saving our clients up to 80% off. \nWe have built an extensive network of global travel partners that give us access to booking methods and inventory not available to the public largely through arbitraging credit card miles and points. When mileage deals aren’t available, we leverage proprietary hidden city fares, gift card arbitrage, and net fares to always save our clients money.\nSince 2017, clients have been happy to return to FlyFlat for its excellence in customer service, follow-through, and top-notch execution in even the most last-minute of travel needs.\nJoining FlyFlat means being part of a dynamic team dedicated to revolutionising the way people travel. If you are a growth-minded professional with a passion for driving customer acquisition and revenue growth, we invite you to apply for the Head of Growth position and help us shape the future of luxury air travel.\n\nRole Overview\n\nFlyFlat is seeking a full-time Sabre Air Booking Expert to handle booking complex international air itineraries for discerning clientele, with patience and a willingness to please. The ideal candidate has at least an intermediate level of written and spoken English. This position is remote and you would work normal business hours for EST time. The expected monthly take-home pay for this role is $1000-1500 depending on your experience and how profitable that month was for FlyFlat.\n\nResponsibilities:\n\n\n* Ensure proper documentation of all airline and department documentation is provided as required.\n\n* Booking of flights in Sabre GDS for passengers.\n\n* Assisting the passengers to get their preferred seats and updating their itineraries with Mileage numbers, TSA PreCheck and global entry numbers.\n\n* Providing excellent customer service via chat and email to all customers creating a positive and seamless experience.\n\n* Respond to all inquiries from emails and GDS queues within the set service level agreement professionally and concisely.\n\n* Ability to accurately interpret air requirements utilizing a variety of sources.\n\n* Ability to negotiate and ticket group contracts.\n\n* Proactively suggesting booking process improvements.\n\n\n\n\nQualifications:\n\n\n* Minimum 3 years of Sabre experience with booking and ticketing duties.\n\n* Other GDS experiences helpful\n\n* Excellent written communication skills.\n\n* Ability to work in a team environment as well as independently\n\n* Ability to multitask and prioritize during times that can sometimes seem chaotic \n\n* Working knowledge of Airline industry policies.\n\n* Ability to think outside the box in shopping and troubleshooting scenarios.\n\n* Strong Microsoft Skills, including Outlook, Excel, and Word.\n\n* Detail-Oriented\n\n* Able to explain complex topics clearly to clients and other team members\n\n* Flexibility - we’re growing and evolving and we’re looking for folks to grow and evolve with us\n\n* Access to a quiet distraction-free workspace with excellent internet connectivity\n\n\n\n\n\n\nNice to have experience:\n\n\n* Client-facing experience \n\n* Experience in other roles in the travel industry\n\n* International travel experience\n\n* Remote work experience\n\n* Interest and knowledge of airline, or credit card loyalty programs\n\n\n\n\nCompensation:\n\nBase Salary: $800-1200 base depending on your experience with booking Air Travel within Sabre and servicing high-end travel clients for their air travel needs.\nCommissions: 3% of all gross profits are split amongst the team of Sabre Air Booking Experts and Customer Service Associates. On a typical month of $75k of gross profit, expect over a $200 commission per month. But our business is growing fast and we expect this number to consistently increase!\nExpected Monthly Take-Home Salary: $1000-1500 depending on level of experience and how profitable the month was for the company\n\nWork Schedule: Full Time. Emphasis on results so if you are in the middle of a booking for a client, you need to make sure to hand off the booking successfully to another team member before fully signing off. The more successful bookings happen the higher your commission will be at the end of the month!\n\nLocation: Remote\n\nGrowth Opportunities (not required or part of job from day 1)\n\n\n* Create training materials for new Sabre Booking Expert hires\n\n* Train new Sabre Booking Expert hires \n\n* Manage other Sabre Booking Experts\n\n\n\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Microsoft and Microsoft jobs that are similar:\n\n $60,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nManila, Manila, Philippines

\n\n\nSupplyHouse.com, a rapidly growing e-commerce plumbing and HVAC supply company, is searching for a Senior Project Manager to join our Customer Experience team! This is a high-profile role critical to executing a wide variety of large, complex customer experience projects on our digital platforms. If you have stellar organizational and communication skills, and are looking for a dynamic position coordinating cross-functional teams to build great digital products, we want to hear from you!\n\nThis is a remote-based role within select states in the United States. At this time, we are only able to employ those located in the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin\n\nThis position will require travel to our NY office headquarters up to three times per year for internal meetings and team-building activities. The cost of travel for employees out of the area will be covered by the company. Additionally, our offices are always available for staff to use as much as desired.\n\nA company laptop and other necessary equipment will be provided along with a $250 stipend for your work from home space.\n\nRole Type: Full-Time, Exempt\n\nLocation: Remote (Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin)\n\nSchedule: Standard business hours are Monday - Friday, 8:00 a.m. - 5:00 p.m. ET. However, we provide flexibility based on local time zones and our Flex-Time Policy.\n\nSalary: $80,000-100,000 (Annually)\n\nResponsibilities:\n\n\nLead and guide project teams while fostering a collaborative and high-performance work environment, and a willingness to mentor more junior team members and share knowledge\n\nBe accountable for meeting project timelines and keeping the project on track\n\nManage developers projects throughout the execution phase to ensure success, as defined by adherence to standards of scope, budget, and timeline\n\nCoordinate various stakeholders and technical team members during project phases from initial kickoff through migration, implementation, customization, and support\n\nCoordinate and manage projects across our Customer Experience team, playing a key role in executing projects to enhance our e-commerce website and mobile app experience\n\nCreate and manage product plans, build out roadmaps, and establish key milestones to ensure project deadlines are met\n\nDrive momentum by tracking progress, adjusting schedules, and delegating tasks\n\nMeasure overall project performance to identify areas for improvement\n\nDemonstrate exceptional meeting facilitation skills, with a proven ability to foster attendee participation and collaboration in both small and large groups\n\nEmploy strong analytical and problem-solving skills to manage shifting priorities, demands, and timelines\n\nCommunicate proactively with all those involved to provide accountability, identify problems, create solutions, and implement efficiency improvements\n\nDemonstrate the ability to quickly learn, understand, and apply new technologies\n\n\n\n\nRequirements:\n\n\nBachelor’s degree (preferred concentrations in Business Administration, Project Management, or another related field)\n\n4+ years of experience in project and resource management, specifically with development teams (experience within the e-commerce or technology sector is preferred)\n\nKnowledge of and experience with different project management frameworks, including waterfall and agile\n\nExperience in managing the delivery of customer-facing and internally-facing products or services\n\nStrong leadership skills\n\nExcellent written and verbal communication skills\n\nProven ability to multi-task and reprioritize as needed\n\nEffective problem-solving and decision-making capabilities\n\nEagerness to take ownership of projects and show initiative\n\nStrong attention to detail and a high bar of excellence\n\nAbility to maintain a positive, can-do attitude in a fast-paced work environment\n\n\n\n\nPreferred Qualifications:\n\n\nExperience working as a developer or collaborating closely with developers\n\nKnowledge of the software development lifecycle (SDLC)\n\nFamiliarity with FE and BE technology stacks (ex. React, microservices, etc.)\n\nFamiliarity with Atlassian products (ex. JIRA, Confluence, etc.)\n\nExperience serving as a scrum master, CSM \n\nExperience with project management software \n\n\n\n\nWhy work with us:\n\n\n* We have awesome benefits – We offer 401k with company match, 100% company-paid medical insurance, optional dental and vision add-ons, life insurance, vacation, and sick days.\n\n* We promote a work/life balance – We value your time! We encourage a healthy separation between your professional and personal life with our flex-time work policy and health & wellness initiatives that allow employees to feel refreshed and recharged.\n\n* We support growth – We promote continuous learning and development through our on-the-job trainings, educational workshops, DEI initiatives, internal mobility opportunities, and professional development expense reimbursement program.\n\n* We give back – We live and breathe our core value, generosity, by giving back to our local communities and to the heating, plumbing, and HVAC trades. We host donation drives, encourage our team members to nominate organizations, and donate to support the trades.\n\n* We stay engaged – We maintain our company culture through promoting virtual events and annual in-person events. Look out for our End of Year Celebration, Summer Picnic, Core Values Celebrations, Employee Appreciation Day, optional virtual out-of-office monthly events, and more!\n\n* We listen – We value hearing from our employees. Everyone at SupplyHouse has a voice and we encourage that they use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form, and incorporate suggestions to ensure our team enjoys coming to work every day.\n\n\n\n\nSupplyHouse.com strongly values inclusion and encourages individuals of all backgrounds and experiences to apply for this position.\n\nWhat our employees are saying:\n\n\n* “I love the teamwork, the caliber of people who are employed here, and the way everyone is so supportive, caring, and welcoming. This truly is a company that strives to grow, evolve, and continue to be even better. SupplyHouse is open to new ideas and innovative concepts from employees. You feel valued because your opinions are welcomed and encouraged. Your strengths are cultivated and you feel real growth in your position.”          -Katy, Customer Service Team\n\n* “SupplyHouse is a great place to work. We witness GRIT here every day. People are respected, our ideas are always valued and encouraged, and teamwork is also a great quality in employees. Overall, we have amazing people here!          -Yash, IT Team\n\n* "I appreciate that SupplyHouse.com values generosity and giving back to local communities. The company truly listens to its team members to gather feedback on which organizations and efforts we should be supporting. This excites not only myself, but my colleagues and throughout the year, we can look forward to a variety of philanthropic opportunities where we can get involved in helping organizations that matter to us.”          -Anna, HR Team\n\n\n\n\nCheck us out! https://www.supplyhouse.com/our-company\n\nPlease know that we are unable to sponsor work visas or temporarily hire candidates that are authorized to work for a defined period of time in their field of study for this position.\n\nWe are committed to providing a safe and secure work environment for our employees, customers, and partners. As part of this commitment, we conduct thorough background checks on all potential employees as part of our hiring process. Please note that the background check will be conducted in accordance with applicable laws and regulations.\n\nAll emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain such as @gmail.com, @hotmail.com, etc.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Mobile and Senior jobs that are similar:\n\n $47,500 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAtlanta, Georgia, United States

\nDeepcell’s cutting edge technologies are at the intersection of biomedical engineering, artificial intelligence, and single cell multiomics. We are a fast-growing, series B Stanford spin-off company that has developed a unique platform for use in research, diagnostic testing, and therapeutics. We combine microfluidics, imaging, deep learning, and genomics to identify, isolate and analyze live, single cells. Our technology addresses diverse applications in the life sciences. We are a small team of passionate innovators in biomedical engineering, artificial intelligence, molecular biology, and genomics. Our technology has won multiple prestigious awards and is backed by top-tier venture capitalists in Silicon Valley. Deepcell is an AI-powered platform that analyzes, classifies and isolates label-free, viable cells based on their visual features for use in basic and translational research across the life-sciences industry. We are looking for an experienced field application scientist to joining our expanding customer success operations in Europe.\n\n\nThe Sr. Field Service Engineer (FSE) position is responsible for enabling customer success within their EMEA territory. As a Sr. FSE you will be engaging with customers daily and delivering differentiated customer service, preventive maintenance, troubleshooting, and repairs at customer sites across your territory. This position serves as a hardware consultant during pre- and post-sales activities and will collaborate with broader commercial team to maximize sales growth and customer satisfaction.\nThe FSE role requires excellent communications, time management, situational awareness, troubleshooting, collaboration, and composure under pressure. You will be expected to build and maintain strong relationships across territory Service and Support teams, Sales, Marketing, and internal Bio/Science teams. The primary goals of this position are to ensure rapid adoption and maximum customer success with Deepcell’s products.\n\n\n\nResponsibilities\n* Support new product development through alpha and beta tests\n* Coordinate new installations of commercial and in-development products, including facility inspections and instrument validation\n* Identify, document, and communicate customer issues; complaints or concerns to management\n* Create and maintain positive working relationships with customers to manage expectations while satisfying the customer’s needs\n* Handle stressful situations with poise and composure\n* Participate on departmental project teams; work collaboratively to execute project plans\n* Prioritize tasks and responsibilities to achieve departmental key performance metrics\n* Represent the company professionally, ethically, and morally at all times\n* Carry out installations and repairs on customer sites throughout North America.\n* Opportunity for occasional international travel as well\n* Contribute to designing equipment, tools and products, and field-testing new equipment and products\n* Carry out periodic inspection on the machine, diagnose faults, and resolve any issues at the work site with minimum interruption to the customer's business or daily activities\n* Represent the company at national, regional and local trade shows/conferences including events/seminars\n* Provide timely installation and maintenance reports\n* Lead and engage in accurate utilization and maintenance of the Company’s customer relationship manager (CRM)\n* Mentor and train new and junior FSE’s on how to provide differentiated customer service\n* Lead in creating and updating all Field Service documentation\n\n\n\nRequirements\n* Clear vision of and commitment to providing outstanding customer service\n* Excellent organizational, analytical, and systematic troubleshooting skills\n* Strong written and verbal communication skills\n* Ability to maintain records in CRM for customer sites and provide high level feedback to management\n* Experience with lab or liquid handling automation with microfluidics\n* Ability to operate as an independent contributor and as a cooperative member of a team\n* Ability to successfully operate in a fast paced, rapidly changing environment\n* BA/BS or equivalent in engineering, electronic and optical experience preferred\n* 5+ years of supporting/designing capital equipment in a related field\n* A command of scientific knowledge would be an advantage\n* Must have a valid driving license\n* Data Science and Artificial Intelligence (AI) experience preferred, but not required\n* Ability to travel up to 75%\n* Previous customer facing experience with capacity to interact with principal investigator-level scientists as well as bioinformaticians and laboratory personnel\n\n\n\n\n\nDeepcell believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior, Sales and Engineer jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nEurope

Looking for Junior Operations Associate for FlyFlat - a Flight concierge and travel advisory company \nAbout Frontier:\nAt Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. In three years, we’ve never lost a client. \nAbout the client (FlyFlat):\nFlyFlat is a luxury travel platform with the best deals in the world on long-haul, international, business, and first-class tickets. FlyFlat saves an average of 35% off retail prices and offers the biggest savings for ways and last-minute flights saving our clients up to 80% off. \nWe have built an extensive network of global travel partners that give us access to booking methods and inventory not available to the public largely through arbitraging credit card miles and points. When mileage deals aren’t available, we leverage proprietary hidden city fares, gift card arbitrage, and net fares to always save our clients money.\nSince 2017, clients have been happy to return to FlyFlat for its excellence in customer service, follow-through, and top-notch execution in even the most last-minute of travel needs.\nJoining FlyFlat means being part of a dynamic team dedicated to revolutionising the way people travel. If you are a growth-minded professional with a passion for driving customer acquisition and revenue growth, we invite you to apply for the Head of Growth position and help us shape the future of luxury air travel.\nKey Responsibilities\n\n\nService incoming messages, emails from both direct consumers and travel agents, offering flight options and providing accurate pricing and information to correspond with clients’ needs.\n\nEnsure proper documentation of all airline and department documentation is provided as required.\n\nSearch for flights using points, learn and implement various travel hacking techniques.\n\nFlag and escalate trends and important customer issues to leadership and customer success teammates.\n\nAccurately interpret air requirements utilizing a variety of sources.\n\nComplete cross-functional and customer success specific tasks \n\nSeek opportunities to create special moments and surprise and delight moments for customers\n\nShare and elevate customer success stories\n\n\n\nExperience \n\n\n0-2 years of experience working in customer experience, customer success, or customer service for a tech company, SAAS and/or startup\n\nExcellent verbal and written communication skills \n\nCustomer centric - you think about how to create better experiences for customers first\n\nAbility to build relationships quickly and work well cross functionally with product and marketing teams and others\n\nDetail-oriented and well organized, able to explain complex topics in a clear way\n\nStrong interest and knowledge of loyalty industry, specifically with travel, airlines, and credit card programs\n\nFlexibility - we’re growing and evolving and we’re looking for folks to grow and evolve with us\n\nAccess to a quiet distraction-free workspace with excellent internet connectivity\n\n\n\nCompensation & benefits\n\n\nWork Schedule: Full Time, US shifts\n\nCompensation: Monthly salary of $200 for the first month followed by Annual Salary of $5,400\n\nPaid vacation and sick time\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and Marketing jobs that are similar:\n\n $67,500 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nHyderabad, Telangana, India