Does managing a team of high performers and delivering amazing website experiences excite you?\n\nThen Jobber might be the place for you! We’re looking for a Manager, Front-End Development to be part of our Marketing department.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! \n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.\n\nThe team:\n\nWhen it comes to telling the world about Jobber, Marketing is your department. They handle everything from spreading awareness, to answering “What’s Jobber?,” to getting new customers in the door, to turning those customers into Jobber advocates! \n\nThe role: \n\nReporting to the Senior Manager, Website Strategy, the Manager, Front-End Development, will play a pivotal role in managing and growing the front end development team. In addition, you will be heavily involved in the strategic direction of the website strategy team, in how we work, and what we work on.\n\nThe Manager, Front-End Development will:\n\n\n* Live and breathe performance management. You work with your team to help them master their individual crafts, while also collaborating to build extraordinary online experiences.\n\n* Be committed to the success of your people. You will help them set goals, have regular 1-on-1s, and provide constructive feedback and coaching to ensure your team's success. You’ll work to understand employees’ career direction and work to empower their journey by acting as a mentor and coach. \n\n* Develop a world-class front-end development team. You’ll bring a multi-year vision and recommendations on how the team should grow as part of the broader marketing organization.\n\n* Remove roadblocks and build guardrails. You’ll work with leaders at Jobber to create and maintain an environment where the team can rapidly produce top-quality work.\n\n* Collaborate with other stakeholders across the business. Whether it’s within the Marketing department or teams from different departments, you’ll work closely with a variety of stakeholders to support, provide guidance, and help execute on web projects.\n\n* Establish and enforce team best practices. You’ll establish processes to ensure the delivery of high-quality, scalable, and maintainable code.\n\n* Be a technical expert. As a technical leader, you’ll be the subject matter expert for everything front-end development and technical on jobber.com\n\n\n\n\nTo be successful, you should have:\n\n\n* Proven experience in front-end development, with a strong proficiency in HTML, CSS, JavaScript, and modern front-end frameworks (e.g., React, Angular, Vue.js)\n\n* Experience in a leadership position, managing and growing a team. You’ll bring your shared experience into conversations to influence and provide constructive feedback to direct reports to ensure goals are being met and exceeded\n\n* The ability to be agile in an agile environment. You’ll need to be able to lead and teach your team to adapt to change, while also thinking critically and creatively to find answers to problems.\n\n* Strong communication skills. Being transparent with your team and establishing an open dialogue will be a key to success in supporting your coaching conversations and discussions.\n\n* Be a collaborator. You’ll work with your direct reports or other teams to understand what they want to accomplish and develop a plan to achieve it.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior and Marketing jobs that are similar:\n\n $70,000 — $125,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nVancouver, British Columbia, Canada

\nOur success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.\n\n\nAbout the Team\nOur Account Executive, Commercial, Growth team is responsible for managing the deal cycles from generation to close for our existing customers in our Commercial space (20-1,000 Employees). Additionally, the Commercial Growth Account Executive also manages renewals with assistance from our Customer Success teams. \n\n\nYou will lead a team of 6 - 8 Account Executive sellers. In this role, you will enable AE’s success through regular deal coaching, mentorship, and executive alignment. You’ll help AEs establish senior points of contact within their book to drive account health and upsell. \n\n\nAt Outreach, we win as a team. You’ll partner with cross functional teams such as Solutions Consultants and Customer Success Managers who are on deck to help the Commercial AE team be successful. \n\n\nThe Commercial AE team focuses on value selling to ensure we’re building an effective business case throughout the sales process that demonstrates an undeniable ROI. You’ll partner with your leadership peers to refine and implement our processes. \n\n\nAbout the Role\nAs a Sales Manager, Commercial, Growth, you will teach AE’s how to act as the CEO of their business and enable them to successfully execute a territory plan and exceed quota. You will enable sellers to execute a sales process, which requires understanding their prospects' needs and pains, and alignment on bespoke account plans to address the goals of each account. \n\n\nLocation: Remote in East Region \n\n\n\nYour Daily Adventures Will Include\n* Contribute to our winning environment by facilitating a culture of self development and accountability. We protect the number at Outreach and leaders do everything they can to achieve it. \n* Teach AE’s how to build and manage a territory plan that builds a path to quota achievement\n* Drive prospect accountability. Our AE’s prospect their own pipeline by leveraging the Outreach platform. You will teach AE’s how to prioritize their time so they can execute tasks including daily research, cold calling, sending email campaigns. AEs leverage tools such as 6Sense, ZoomInfo and LinkedIn. \n* Train AEs to lead strong discovery calls where they identify the pain and needs of senior executives (CEO, CRO, CFO, CMO, VP of Sales Operations)\n* Enable AE’s to articulate how the Outreach platform’s will solve customer pains, through demoing and value proposition\n* Coach AE’s to maintain deal momentum with a typical 30-60 day sales cycle\n* Identify risk within deals by using the MEDDPIC methodology and work with your team, internal partners and executives to mitigate those risks \n* Forecast deals and team attainment using Outreach’s forecast methodology\n\n\n\nOur Vision of You\n* 2+ years of outstanding results leading team(s) at sales organizations, delivering current customer growth\n* Experience leading teams focused on customer expansion & retention \n* Results-driven coach, mentor and role model who manages and develops best-in-class talent and drives team results through collaboration and individual performance improvement\n* Consistent track record of leading teams to achieve sales targets\n* History of leading teams that drive significant portion of their own pipeline\n* Experience in a closing role prior to assuming leadership responsibilities\n* Experience managing existing customers and their renewals \n* Experience leading teams in a solutions sale that requires multiple stakeholder signoff before purchase\n* Experience helping teams develop business cases and ROI documentation\n* Experience leveraging Salesforce.com , Outreach.io, ZoomInfo, LinkedIn and 6Sense \n\n\n\n\n\nJoin our dynamic team and be a  part of our journey to revolutionize the Sales landscape with our innovative Sales Execution solutions. If you are a passionate and driven sales leader with a knack for enterprise sales, we want to hear from you!\n\n\nCompensation for this role is comprised of a base salary and a variable component, ranging between $200,000 - $280,000. You may also be offered incentive compensation, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. We have a location-based compensation structure; there may be a different range for candidates in other locations. \n\n\n#LI-KH2\n\n\nWhy You’ll Love It Here\n\n\n• Generous medical, dental, and vision coverage for full-time employees and their dependents \n• Flexible time off \n• 401k to help you save for the future\n• Company-organized and personal paid volunteer days to support the community that supports us\n• Fun company and team outings (or virtual events these days!) because we play just as hard as we work\n• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow  (LGBTQIA+), Gender+,  LatinX, Black Excellence, Disability Community, and Veterans\n• A parental leave program that includes not just extended time off but options for a paid night nurse, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents\n• Employee referral bonuses to encourage the addition of great new people to the team\n• Plus, unlimited snacks and beverages in our kitchen\n• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior and Sales jobs that are similar:\n\n $45,000 — $85,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBoston, MA

\nAre you a relationship builder and looking for a role where you can focus on building impactful connections? \n\n\nWe are looking for a client centric leader to join our high performance tight knit Client Success team. As part of the Client Success team, not only will you take charge in owning your own portfolio of clients and be the subject matter expert for your customer portfolio, but you will have the opportunity to spearhead projects to elevate the entire Client Experience department.\n\n\nWho are we?\n\n\nHumi’s mission is to help organizations throughout Canada foster their greatest asset – their employees. Starting with a powerful yet intuitive HR, payroll, benefits, and insurance platform, Humi has established a leadership position as the only company addressing all of these needs in one place. With a potential reach spanning every business in Canada, and a platform that touches every employee at every business that uses it, Humi is reimagining the future of work.\n\n\nHumi is backed by the same group who funded Slack, Carta, and more (Tribe Capital), the top value-based U.S. accelerator (Y-Combinator), as well as several of the world’s leading angel investors.\n\n\nWe’re hiring across Canada and are open to applicants who prefer to work remotely!\n\n\nWe are committed to building an inclusive and diverse workforce, representative of the communities we serve and beyond. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women, persons with disabilities, LGBTQ+ persons, and others who contribute towards promoting innovative ideas and solutions.\n\n\n\nWhy join Humi?\n* As a team that services the HR world, we are a team that understands you perform best in an environment that cares about their employees\n* Be part of a high performing team of critical thinkers that thrive on problem solving\n* Access leadership and growth opportunities as the company rapidly scales\n* Maintain work-life engagement with flex hours and our Long(er) weekends initiative\n* Opportunity to work fully remote across Canada if you choose to\n\n\n\nWhat will you be doing as a Client Success Associate?\n* Develop client relationships that promote retention, expansion and advocacy\n* Act as a trusted advisor for your clients: build trust and rapport, offer additional training, answer questions, help troubleshoot, share best practice, and assist in optimizing their account to help them achieve their business objectives.\n* Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings\n* Share direct client feedback and feature requests with the Product and Engineering teams\n* Identify opportunities for product line expansion\n* Achieve key Client Success metrics: Gross Churn, Net Churn, Expansion\n* Conduct Executive Business Reviews with all of your clients\n* Prepare and present individual monthly Success metrics and KPIs to the Director of Client Experience\n\n\n\nIn your first 30 days, you will:\n* You will be attending Humi’s immersive onboarding program that will teach you all the aspects of the business while meeting with different cross-functional collaborators\n* Meet the Co-Founders\n* Introduction to the Implementation team\n* Introduction to the Sales team\n* Introduction to Client Success stakeholders\n* HR 101 with the Director of HR\n* Manage day-to-day expectations\n* Discuss KPIs\n* Receive access and training to CX tools: Hubspot, Zendesk, etc.\n* Walkthrough client implementation process\n* Receive product training on all our modules: HR, Payroll and Benefits.\n* Receive focused training on client success concepts\n* Pair-tackle client tickets\n* Shadow implementation and client success calls\n\n\n\nIn your first 60 days, you will:\n* Have strong product knowledge\n* Independently respond to client tickets\n* Begin to manage assigned client portfolio\n* Execute existing success touch points\n* Have clear understanding of concepts introduced during focused learning sessions\n* Able to navigate through various platforms and softwares\n* Participate in success Game Tape and Pipe Reviews\n* Responsible for Net and Gross Churn metrics & upselling targets\n\n\n\nIn your first 90 days, you will: \n* Be fully ramped up and own a full portfolio of clients\n* Demonstrates the ability to manage, monitor, and improve the health of a portfolio of clients\n* Demonstrate strong communication skills with the Sales, Product and Engineering teams\n* Have a strong understanding of which client tickets you keep, and which ones you can triage to the support team\n* Know when to triage and escalate client issues\n* Identify, log and escalate bugs to the QA Analyst\n* Take ownership of role and look for opportunities of improvement over current processes\n* Conduct executive business reviews with clients in portfolio\n\n\n\nIn your first year, you will: \n* Have the ability to bring key stakeholders together when appropriate\n* Demonstrate excellent product knowledge\n* Understand and communicate best HR and Payroll practices in Canada with clients\n* Have an affinity for troubleshooting and problem identification\n* Demonstrate an understanding of when a client has been oversold\n* Demonstrate an understanding of when there is a risk of churn\n* Add value to role by taking on more responsibilities outside of core duties\n* Complete large scale projects involving multiple stakeholders\n* Upgrade skills by participating in ongoing workshops\n\n\n\nWhat are we looking for in a Client Success Senior Associate?\n* 2+ years of experience in customer success, sales, or account management\n* Strong verbal and written communication, strategic planning, and project management skills\n* You care deeply about clients and have a natural ability to empathize with and advocate for them\n* Analytical and process-oriented mindset\n* Comfortable working across multiple departments in a deadline-driven environment\n* Active team player, self-starter, and multitasker who can quickly adjust priorities\n* Nice to have:\n* Experience working with Zendesk, Hubspot, Notion and Slack\n* Sales experience meeting and exceeding targets\n\n\n\n\n$55,000 - $65,000 a year\n\nPlease note that all successful candidates will only receive offers through the Humi platform and we do not issue offers outside of our platform. We do not make any offers of employment via social media. Please see our resource library for the best ways to detect fraud and fraudulent activity. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior and Sales jobs that are similar:\n\n $45,000 — $82,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCanada