\nAbout Coalfire\nCoalfire is on a mission to make the world a safer place by solving our clients’ toughest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Denver, Colorado with offices across the U.S. and U.K., and we support clients around the world.   \nBut that’s not who we are – that’s just what we do.  \n \nWe are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.    \n \nAnd we’re growing fast.  \n \nWe’re looking for a Site Reliability Engineer I to support our Managed Services team. \n\n\nPosition Summary\nAs a Junior Site Reliability Engineer at Coalfire within our Managed Services (CMS) group, you will be a self-starter, passionate about cloud technology, and thrive on problem solving. You will work within major public clouds, utilizing automation and your technical abilities to operate the most cutting-edge offerings from Cloud Service Providers (CSPs). This role directly supports leading cloud software companies to provide seamless reliability and scalability of their SaaS product to the largest enterprises and government agencies around the world.\n \nThis can be a remote position (must be located in the United States).\n\n\n\nWhat You'll Do\n* Become a member of a highly collaborative engineering team offering a unique blend of Cloud Infrastructure Administration, Site Reliability Engineering, Security Operations, and Vulnerability Management across multiple clients.\n* Coordinate with client product teams, engineering team members, and other stakeholders to monitor and maintain a secure and resilient cloud-hosted infrastructure to established SLAs in both production and non-production environments.\n* Innovate and implement using automated orchestration and configuration management techniques. Understand the design, deployment, and management of secure and compliant enterprise servers, network infrastructure, boundary protection, and cloud architectures using Infrastructure-as-Code.\n* Create, maintain, and peer review automated orchestration and configuration management codebases, as well as Infrastructure-as-Code codebases. Maintain IaC tooling and versioning within Client environments.\n* Implement and upgrade client environments with CI/CD infrastructure code and provide internal feedback to development teams for environment requirements and necessary alterations. \n* Work across AWS, Azure and GCP, understanding and utilizing their unique native services in client environments.\n* Configure, tune, and troubleshoot cloud-based tools, manage cost, security, and compliance for the Client’s environments.\n* Monitor and resolve site stability and performance issues related to functionality and availability.\n* Work closely with client DevOps and product teams to provide 24x7x365 support to environments through Client ticketing systems.\n* Support definition, testing, and validation of incident response and disaster recovery documentation and exercises.\n* Participate in on-call rotations as needed to support Client critical events, and operational needs that may lay outside of business hours.\n* Support testing and data reviews to collect and report on the effectiveness of current security and operational measures, in addition to remediating deviations from current security and operational measures.\n* Maintain detailed diagrams representative of the Client’s cloud architecture.\n* Maintain, optimize, and peer review standard operating procedures, operational runbooks, technical documents, and troubleshooting guidelines\n\n\n\nWhat You'll Bring\n* BS or above in related Information Technology field or equivalent combination of education and experience\n* 2+ years experience in 24x7x365 production operations\n* ·Fundamental understanding of networking and networking troubleshooting.\n* 2+ years experience installing, managing, and troubleshooting Linux and/or Windows Server operating systems in a production environment.\n* 2+ years experience supporting cloud operations and automation in AWS, Azure or GCP (and aligned certifications)\n* 2+ years experience with Infrastructure-as-Code and orchestration/automation tools such as Terraform and Ansible\n* Experience with IaaS platform capabilities and services (cloud certifications expected)\n* Experience within ticketing tool solutions such as Jira and ServiceNow\n* Experience using environmental analytics tools such as Splunk and Elastic Stack for querying, monitoring and alerting\n* Experience in at least one primary scripting language (Bash, Python, PowerShell)\n* Excellent communication, organizational, and problem-solving skills in a dynamic environment\n* Effective documentation skills, to include technical diagrams and written descriptions\n* Ability to work as part of a team with professional attitude and demeanor\n\n\n\nBonus Points\n* Previous experience in a consulting role within dynamic, and fast-paced environments\n* Previous experience supporting a 24x7x365 highly available environment for a SaaS vendor\n* Experience supporting security and/or infrastructure incident handling and investigation, and/or system scenario re-creation\n* Experience working within container orchestration solutions such as Kubernetes, Docker, EKS and/or ECS\n* Experience working within an automated CI/CD pipeline for release development, testing, remediation, and deployment\n* Cloud-based networking experience (Palo Alto, Cisco ASAv, etc.…)\n* Familiarity with frameworks such as FedRAMP, FISMA, SOC, ISO, HIPAA, HITRUST, PCI, etc.\n* Familiarity with configuration baseline standards such as CIS Benchmarks & DISA STIG\n* Knowledge of encryption technologies (SSL, encryption, PKI)\n* Experience with diagramming (Visio, Lucid Chart, etc.) \n* Application development experience for cloud-based systems\n\n\n\n\n\nWhy You'll Want to Join Us\n\n\nAt Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office. \nRegardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.  \n\n\nAt Coalfire, equal opportunity and pay equity is integral to the way we do business. A reasonable estimate of the compensation range for this role is $95,000 to $110,000 based on national salary averages. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certifications and other factors. You may also be eligible to participate in annual incentive, commission, and/or recognition programs.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n \n#LI-REMOTE \n#LI-JB1 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, DevOps, Cloud, Junior and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States

Operational Data Engineer - Ab Initio & Snowflake\nLondon\n\nWe have a great opportunity for an Operations Engineer to join our Data Strategy and Operations team in London. This role will undertake Operational duties as well as pick up support for our operations applications.\n\nThe Engineer is required to work within the Operations team with the successful applicant responsible for the operation and support of the Business Intelligence\n\nPlatform. They will be required to fit into a highly skilled team and work with limited supervision, under their own initiative.\n\nThe role is based in our London office, reporting to our Technical Engineering Manager. Currently the team is working in a flexible manner allowing for some remote working. This team provides business intelligence services for various global business units associated with Sony Interactive Entertainment.\nWhat you'll be doing:\n\n\n* Provide 1st/2nd line support for the Production data processing platform, including response to and resolution of any failures, maintenance or upgrades\n\n* Proactive monitoring and troubleshooting of the platform\n\n* Undertake production releases into the platform\n\n* Ability to identify and automate manual tasks where you can make time or cost savings\n\n* Conduct code peer reviews with particular emphasis on operational aspects\n\n* Configuration management of code, covering versioning, deployments and building of tags\n\n* Investigation, management and prioritisation of any incidents or queries raised\n\n* Perform impact analysis, identifying ways to make operational improvements and make code changes to improve resilience or efficiency\n\n* Evaluate new capabilities built by vendors through PoC's or pilot projects\n\n* Liaise with data providers\n\n* Communication with end users and explanation of technical terms and concepts\n\n* Work with Scrum Masters, Developers and Product Owners to develop ideas and give updates on work\n\n* Acting as the first line advisory and support for end users on ‘How-to’ questions\n\n* Liaising with vendor with follow up on technical issues\n\n\n\nWhat we're looking for:\n\n\n* 2+ years experience in UNIX, including shell scripting, admin and utilities.\n\n* Skilled in scripting (Python, Bash)\n\n* Skilled in Linux and comfortable in using command line\n\n* Understand ETL concepts with 2-3 years proven experience with an ETL tool (Ab-Initio preferred)\n\n* Demonstrable experience working on and supporting large-scale complex data processing platforms\n\n* Experience in working with SQL and large data volumes\n\n* Understanding of other data processing technologies and knowledge of data warehouse appliances, e.g. Snowflake (preferred)\n\n* Undertaking Production environment releases\n\n* Strong troubleshooting and problem-solving ability\n\n* Interpersonal skills including presentation, negotiating, conflict resolution, etc\n\n* Strong communication skills\n\n* Proven abilities to work creatively and analytical in a problem-solving environment\n\n* Experience in a similar role, with proven expertise gained in complicated, business critical projects\n\n* Strong can-do attitude with an appetite for learning and developing further\n\n* English: Fluent\n\n\n\nDesirable:\n\n\n* Experience using AWS Cloud technology\n\n* Knowledge of business intelligence reporting suites\n\n* Appreciation of emerging and newer technologies\n\n* 1-2 years proven experience in using Airflow\n\n* Knowledge of JIRA and AGILE working practices\n\n* Knowledge of Jenkins\n\n* Knowledge of data science tools and techniques\n\n* Other programming languages\n\n\n\nBenefits:\n\n\n* Discretionary bonus opportunity\n\n* Hybrid Working (within Flexmodes)\n\n* Private Medical Insurance\n\n* Dental Scheme\n\n* 25 days holiday per year\n\n* On Site Gym\n\n* Subsidised Café\n\n* Free soft drinks\n\n* On site bar\n\n* Access to cycle garage and showers\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud, Engineer and Linux jobs that are similar:\n\n $40,000 — $65,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom

\nWhat is Polygon Labs?\n\n\nPolygon Labs develops Ethereum scaling solutions for Polygon protocols. Polygon Labs engages with other ecosystem developers to help make available scalable, affordable, secure and sustainable blockchain infrastructure for Web3. Polygon Labs has initially developed a growing suite of protocols for developers to gain easy access to major scaling solutions, including layer 2s (zero-knowledge rollups and optimistic rollups), sidechains, hybrid chains, app-specific chains, enterprise chains, and data availability protocols. Scaling solutions that Polygon Labs initially developed have seen widespread adoption with tens of thousands of decentralized apps, unique addresses exceeding 225 million, over 1.2 million smart contracts created and 2.56 billion total transactions processed since inception. The existing Polygon network is home for some of the biggest Web3 projects, such as Aave, Uniswap, and OpenSea, and well-known enterprises, including Robinhood, Stripe and Adobe. Polygon Labs is carbon neutral with the goal of leading Web3 in becoming carbon negative.\n\n\nPolygon is seeking an IT Engineer to support the acquisition, scaling, integration,administration, and lifecycle management for internal tools and services used across theorganization.\n\n\n\nResponsibilities\n* Own, integrate and maintain all tools and services used internally across the org, including, but not limited to:\n* HRIS apps, Support Ticketing systems, Productivity Suites, CRM apps, Teleconferencing apps, source code & password mgmt servicesImplement best practice policies and procedures for onboarding, scaling, security, backups and disaster recovery for all services.\n* Coordinate monitoring performance and availability of services with DevOps team.\n* Coordinate with teams across the org to manage capacity planning for all services, including maintaining and managing license pools for services.\n* Support the acquisition of new tools, from requirements gathering through candidate selection and testing, to purchase and deployment with rollout planning and integration with existing tools.\n* Coordinate with HR & team leads to manage standardized employee groupings across tools, and to customize workflows and admin rights per team within tools and services.\n* Design staff onboarding and exit procedures and policies for services in coordination with HR & team leads.\n* Standardize management procedures and contacts for all services.\n* Coordinate with Finance team to standardize payment policies and methods for services across the org.\n* Manage end-user training plans and documentation for service use.\n\n\n\nRequirements\n* You've deployed and managed Email, Calendaring, Office Suite, and file sharing services for orgs > 150 people, preferably using Google Workspace. Experience with supporting global orgs and/or 400+ people is a plus.\n* You have worked with Okta and integrated it with multiple SaaS products utilized on both Mac and Windows laptops. Experience architecting setups and final configurations in a SaaS environment utilizing API and workflows for integration and data management.\n* Experience using and configuring  MDM software (Intune and Mosyle) to standardize tools deployment across org teams and devices is a plus.\n* You’ve configured service desk systems for use with various business functions and workflows.  Experience with Jira preferred.\n* You've managed virtual meeting software and remote conference sessions with global attendees, and meetings sizes 200+. Experience integrating external services and plug-ins for use across the org, and experience with Zoom are plusses.\n* Bonus if you've used a source code control system to store service configs and track config updates for services.\n* You've supported HR and finance applications. Having an opinion about what makes for a good HRIS implementation is a plus.\n* Experience with supporting applications and services on Linux & OSX. Experience supporting mobile is a plus.\n* High aptitude for understanding and learning new software packages, and the ability to understand end business processes is essential.ITIL/ITSM and PMP experience is a plus.\n\n\n\nHow you’ll work\n* We're a global, distributed team because we take talented, motivated people where and when we find them.\n* That means you'd be one of over 200 remote employees working in 80 countries. You'll manage your availability along with the availability of resources to support the varied operational, functional, and regulatory needs of people employed in so many locations, and using so many service providers to connect to company systems.\n* You'll partner with DevOps team members in locations where employees are clustered to meet availability objectives, and to accommodate location and team specific service requirements.\n\n\n\n\n\nPolygon Labs Perks\n\n\nThe goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes, the following benefits:\n\n\nRemote first global workforce\nIndustry leading Medical, Dental and Vision health insurance fully covered for each employee*\nCompany matching 401k with 6% match*\n$1,500 Home Office Set Up Allowance (life-time max)\n$2,000 Annual Employee Development Program\n$200 Annual Book Allowance Program \nInternet or phone reimbursement\nGenerous & flexible PTO and country-specific holidays\n1 company wide wellness Friday day off per quarter\nCompany issued laptop\nEmployee Assistance Programs\n\n\n*In certain countries medical, dental and vision is fully covered for any dependents. This is country and plan specific.\n*401k is for United States Employees only\n\n\nPolygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.\nIf you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.\n\n\nLearn More about Polygon Labs\n\n\nWebsite | Twitter | Developer Twitter | Telegram | Reddit | Discord | Instagram | Facebook | LinkedIn\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Web3, Ethereum, DevOps, Finance, API, Mobile, Engineer and Linux jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAPAC