\nAbout Kiddom\n\n\nKiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, Kiddom empowers schools and districts to take ownership of their curriculum – resulting in learning experiences tailored to meet the unique needs and goals of local communities. Kiddom’s high-quality curriculum is layered with robust teacher and leader data insights to drive the continuous improvement of instructional decisions, school/district programming, and professional learning.\n\n\nKiddom enables teachers and learners to unlock their full potential. Education technology is increasingly fragmented across various applications, undermining utility and causing cognitive overload, frustration, and ultimately, rejection. Kiddom is building a unified collaborative learning platform for educators to integrate content, curriculum, and analytics in one place.\n \nKiddom’s User Support Advocate is the Kiddom team's direct line of help to any customer using Kiddom. The right candidate is an avid learner of the Kiddom platform, an unwavering advocate for Teachers and Students, and a highly collaborative teammate. As the direct line of support you will be responsible for helping thousands of teachers and students maximize their experience using Kiddom. In this role, you will work directly with teachers, schools leaders, and internal teams to ensure any technical issues are solved, and be responsible for removing any barriers to using Kiddom. A byproduct of your work is improving education. The societal impact from this work has an unbounded positive impact. You will report directly to the Support Manager. \n\n\nThe individual selected for this role will know the Kiddom platform, inside and out and have a passion for helping users, education, and have the ability to empathize with teachers, the ability to become a product expert, and a commitment to Kiddom’s mission and vision. \n\n\n\nYou will...\n* Assist and support the users by responding to customer inquiries, email or online chat via HelpScout\n* Have the ability to communicate with a diverse group of users — schools are not a monolith, there is a wide range of people with diverse backgrounds using our product.\n* Maintain and grow the Kiddom knowledge base and other helpful assets to enable users to solve problems they encounter using the product without dependency on in-person interactionsPartner with Customer Success, Product and Engineering to lobby for bug fixes and feature requests.\n* Use data to drive a quantitative decision-making approach to solving company objectives\n* Responsibilities will evolve and scale with your ability to contribute to the team\n\n\n\nWhat we're looking for...\n* At least 1-2 years of relevant experience in customer support, tech support, customer service, or customer success at a technology company\n* Experience with learning new technologies and explaining complex topic processes to people with varying levels of technical knowledge\n* An inquisitive and fast learner\n* Strong empathy for educators\n* Passion for improving education equitably\n* Experience with CRM tools like HelpScout, Jira and Salesforce is beneficial\n* Education field experience, and/or experience in a Support role at an ed-tech company is preferred but not required\n\n\n\n\n\n$40,000 - $65,000 a year\n\nSalary range is dependent on geography and demonstrated technical or role related ability during the interview process.\n\n\n\n\nSalary range is dependent on geography, past experience, seniority, and demonstrated role related ability during the interview process.\n\n\nWhat we offer\n-Full time permanent employees are eligible for the following benefits from their first day:\n-Competitive salary\n-Meaningful equity\n-Health benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance \n-10 paid sick days per year\n-Unlimited vacation time policy (subject to internal approval). Average use 4 weeks off per year.\n-Paid family leave after birth/adoption of caretakers and minimum of 16 paid weeks for birthing parents. Meant to supplement benefits offered by State.\n\n\nCOVID Vaccination Policy\nKiddom policy requires employees to be vaccinated before they visit an office or attend company events..\nWe have remote roles but in certain positions where office attendance is deemed to be essential to the role, offers of employment shall be conditional upon proof of vaccination. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Education and Education jobs that are similar:\n\n $70,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAnywhere - remote US

\nThe Role: \n\n\n* As a member of our Enterprise Customer Success team, you’ll have the opportunity to directly influence how administrators engage with Newsela. \n\n* You’ll monitor the health of your portfolio and every step of the client life cycle, while working closely with our internal teams to ensure clients are engaging with and getting the most out of Newsela’s solutions. \n\n* You will also manage customers as they go through the Newsela Customer Journey, and will ensure they have the necessary support and resources at each step in the process to create an exceptional experience from the pre-sale team introduction throughout the full lifecycle. \n\n* Your work will directly impact the expansion and adoption of Newsela products in K-12 classrooms nationwide, and will ultimately help bring engaging, culturally responsive learning content to students and teachers.\n\n* You will partner closely with members of our Sales, Marketing, and Support teams.\n\n\n\n\nWhy you’ll love this role:\n\n\n* You will manage 20 to 25 enterprise accounts – some of the largest district accounts in the country.\n\n* You’ll leverage data, our tech stack (including Gainsight and Salesforce/SFDC), and customer insights to drive company results in product adoption, renewal, and expansion.\n\n* You’ll also have the opportunity to leverage frameworks for your work while still maintaining autonomy and discretion to personalize your approach to partnership with each district based on their goals and needs.\n\n* You'll drive successful business reviews with clients and manage an assigned portfolio of clients and related OKRs.\n\n* You will own client success planning for your accounts; you'll ask discovery questions, employ active listening skills, and synthesize client goals for successful renewal.\n\n* You will have a direct impact on the expansion and adoption of Newsela products, which will ultimately scale Newsela’s ability to bring engaging, culturally responsive learning content to K-12 classrooms nationwide.\n\n\n\n\nWhy you’re a great fit: \n\n\n* You have 3+ years of enterprise level CSM experience in Educational Technology.\n\n* You have a demonstrated history of hitting and exceeding company OKRs (may include renewal, health scores, product adoptions OKRs, etc).\n\n* You have a history of driving customer retention and forecasting accurately.\n\n* You proactively manage a portfolio of clients and build a strategic plan to maximize results.\n\n* You monitor account health to identify areas of risk and opportunity, and leverage data and insights to drive product and partnership action. \n\nYou quickly become a product expert, understanding the nuances of your company’s products and acutely aligning them to solve for customer pain points\n\nYou are able to leverage your experience in client success planning, and are able to ask discovery questions, actively listen, and synthesize client goals, to effectively uncover hidden needs and get to the root of the problem.\n\nYou have a proven history of partnering with the Sales team to achieve revenue goals, and are able to work across teams to galvanize support and ensure clients have the resources they need to get the most out of their partnership.\n\nWhile not required, a background in education and/or Gainsight and Salesforce (SFDC) experience is a plus. \n\nPreference for candidates located in CA, OR, and WA.\n\n\n\n\nCompensation:\n\n\n* Base salary: $85,000 - $88,000\n\n* On-Target Commission: $27,500\n\n* Total OTE (On-Target Earnings): $112,500 - $115,500\n\n\n\n\nTotal compensation for this role also includes incentive stock options and benefits. \n\n \nAbout Newsela: \n\nNewsela takes authentic, real world content from trusted sources and makes it instruction ready for K-12 classrooms. Each text is published at five reading levels, so content is accessible to every learner. Today, over 3.3 million teachers and 40 million students have registered with Newsela for content that's personalized to student interests, accessible to everyone, aligned to instructional standards, and attached to activities and reporting that hold teachers accountable for instruction and students accountable for their work. With over 15,000 texts on our platform and multiple new texts published every day across 20+ genres, Newsela enables educators to go deep on any subject they choose.\n\nWhy you’ll love working at Newsela:\n\n\nHealth & Wellness: Access to the world’s leading medical experts for healthcare (pets included!). Discounts and resources to stay healthy: mind, body, and soul.\n\nWork From Home: Almost all of our roles are fully remote - tech stipend included!\n\nSupporting ALL Families: Supplemental programs and time off to take care of your family and yourself.\n\nTime Off: Flexible PTO to recharge, including Sabbatical Leave\n\nInclusive Experiences: Robust DEIB curriculum, Identity & Experience Groups (Affinity Groups + Employee Resource Group), Authentic & Transparent conversations with Executive Leadership Teams, and integration of DEIB lens across Talent lifecycle processes.\n\nProfessional Development: Holistic Learning & Development Programs that enable meaningful & inclusive experiences, programs that build future-focused competencies, cohort & community learning sessions that foster a sense of belonging, and individual development plans aligned with your personal and professional aspirations to turn goals into reality.\n\nMake A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers.\n\n\n\nDisclaimer: Please be aware of recruitment phishing scams affecting Newsela and other employers. Newsela does not use third party services for full time hires. Our recruiting emails will come from an @newsela.com email address. You can reach out to [email protected] if you have concerns about the legitimacy of an email sent by or on behalf of Newsela’s talent acquisition team. Newsela will never ask for financial or banking information from candidates, nor will you be asked for any type of payment as part of consideration for employment with Newsela. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Education, Sales and Non Tech jobs that are similar:\n\n $50,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPortland, Oregon, United States

\nABOUT US\n\nAfrica has an untapped talent pool that is increasing exponentially, with a projected workforce that will exceed India and China by 2035. Fuelled by this, our mission is to create work opportunities for millions of Africa’s youth and solve the world’s shortage of technology talent. \n\nOur company SAND has 450+ staff members from 48+ countries with plans to acquire several companies around the world to become a multi-billion dollar global technology services provider that employs over 100K employees across the globe.\n\nWe have two brands represented in our ecosystem:\n\n\n* With ALX, we are cultivating the fastest-growing pool of technology talent globally, training aspiring professionals in software engineering, cloud computing, data science, and Salesforce across over 60 countries. ALX fosters a vibrant community for top tech talent, igniting transformative careers by connecting top technology talent with extraordinary opportunities for impact.\n\n* Through Sand Technologies, we support enterprises and scale-ups around the world to develop world-class technology products, build great technology teams, generate more revenue, and deliver outstanding customer experience. Our clients include one of the largest cloud computing providers in the world, as well as Bestseller A/S (Denmark), Create Prime (New Zealand), Stanbic Bank (Kenya), and Tamara (Dubai). \n\n\n\n\nWith varying levels of expertise in software development, data, cloud, machine learning, artificial intelligence, UX design, web development, etc., we provide unparalleled opportunities to technology talent worldwide while reshaping industries, disrupting traditional business models, and creating new opportunities for innovation and growth.\n\nWe do hard things!\n\n \n\nABOUT THE CUSTOMER EXPERIENCE TEAM\n\nOur client success function is at the heart of our commitment, maintaining long-term relationships that drive mutual success. This position offers a unique chance to serve as a trusted and service-critical resource to our clients and contribute to their success journey.\n\n \n\nABOUT THE ROLE\n\nAt Sand Technologies, our commitment to maintaining long-term, mutually beneficial relationships with our B2B clients is central to our mission. As a Client Success Associate, you will act as a pivotal, service-critical resource for our clients, guiding them on their success journey. This role offers a unique opportunity to cultivate strong relationships and contribute significantly to client satisfaction and retention.\n\n \n\nKEY RESPONSIBILITIES\n\n\n* Client Relationship Management: Build and maintain robust relationships with clients at various levels, understanding their unique needs and objectives to facilitate informed decision-making.\n\n* Communication Excellence: Regularly update clients on learner progress, program effectiveness, and satisfaction levels, ensuring transparent and effective communication channels.\n\n* Risk Mitigation: Proactively identify potential issues and address them promptly, keeping clients informed and preventing escalation.\n\n* Support with Empathy: Efficiently manage client inquiries and resolve issues swiftly, aiming to exceed client expectations.\n\n* Seamless Onboarding: Facilitate smooth transitions for new client cohorts, collaborating across departments to set clear expectations and provide comprehensive support.\n\n* Cross-Functional Collaboration: Work closely with sales, delivery, and finance teams to create a cohesive ecosystem that enhances client success.\n\n* Customer-Centric Culture: Foster a team environment that prioritizes empathy, responsiveness, and excellence in customer service.\n\n* Alignment with Client Goals: Ensure that delivery teams' efforts are in direct alignment with client OKRs, enhancing ROI.\n\n* Process Improvement: Maintain a comprehensive understanding of the client support process, identify improvement areas, and streamline operations.\n\n* Client Satisfaction Monitoring: Keep track of client health and satisfaction metrics, developing strategies to increase loyalty and reduce churn. This will include dashboarding and reporting metrics and charts that show in detail what is happening on the ground. \n\n\n\n\n \n\nADDITIONAL RESPONSIBILITIES:\n\n\n* Data-Driven Reporting: Guarantee the accuracy and completeness of reports related to training outcomes.\n\n* Feedback Analysis: Utilize NPS and other feedback mechanisms to derive insights for continuous improvement.\n\n* Sales Collaboration: Work closely with the sales team to ensure a seamless onboarding experience and support future renewals.\n\n* Performance Reviews: Lead weekly meetings to discuss learner performance and make necessary adjustments to the learning journey.\n\n* Account Health Check-Ins: Conduct monthly review meetings to assess service delivery quality and client satisfaction.\n\n* Regulatory Compliance: Collaborate with the SETA department to ensure compliance with relevant regulations and understand verification processes.\n\n* Learner Retention: Develop strategies in partnership with clients and admissions to minimize learner withdrawals and improve retention rates.\n\n* Project Completion: Coordinate with the delivery team for the successful closure of projects and provide comprehensive close-out reports to clients\n\n\n\n\n \n\nSKILLS & QUALIFICATIONS\n\n\n* Bachelor's degree or higher\n\n* 5+ years in a sales or client success / service role \n\n* Exceptional communication and interpersonal skills.\n\n* Strong organizational and time-management abilities.\n\n* Proficient in technology and software, including virtual meeting platforms.\n\n* Ability to thrive in both collaborative and autonomous settings.\n\n\n\n\n \n\nABOUT YOU\n\nYou are a proactive, empathetic individual with a passion for client success and a track record of delivering exceptional customer service. Your ability to navigate complex relationships and your dedication to fostering client satisfaction will make you an invaluable member of the Sand CS team.\n\n \n\nNICE TO HAVE:\n\n\n* Experience in an educational institution\n\n* Experience with corporate learning and development requirements\n\n\n\n\nWe would also like to remind you that this is a remote job, which means that you can work from anywhere in the world. However, we have a preference for a GMT to GMT +4 time zone.  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Finance, Cloud and Sales jobs that are similar:\n\n $45,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nJohannesburg, Gauteng, South Africa

\nAre you passionate about designing engaging, self-paced learning journeys that empower our teams from day one, fostering the right culture and ensuring success?\n\nWell, this might just be the job for you!\n\nABOUT US\n\nAfrica has an untapped talent pool that is increasing exponentially, with a projected workforce that will exceed India and China by 2035. Fuelled by this, our mission is to create work opportunities for millions of Africa’s youth and solve the world’s shortage of technology talent. \n\nOur company SAND has 450+ staff members from 48+ countries with plans to acquire several companies around the world to become a multi-billion dollar global technology services provider that employs over 100K employees across the globe.\n\nWe have two brands represented in our ecosystem:\n\n\n* With ALX, we are cultivating the fastest-growing pool of technology talent globally, training aspiring professionals in software engineering, cloud computing, data science, and Salesforce across over 60 countries. ALX fosters a vibrant community for top tech talent, igniting transformative careers by connecting top technology talent with extraordinary opportunities for impact.\n\n* Through Sand Technologies, we support enterprises and scale-ups around the world to develop world-class technology products, build great technology teams, generate more revenue, and deliver outstanding customer experience. Our clients include one of the largest cloud computing providers in the world, as well as Bestseller A/S (Denmark), Create Prime (New Zealand), Stanbic Bank (Kenya), and Tamara (Dubai). \n\n\n\n\nWith varying levels of expertise in software development, data, cloud, machine learning, artificial intelligence, UX design, web development, etc., we provide unparalleled opportunities to technology talent worldwide while reshaping industries, disrupting traditional business models, and creating new opportunities for innovation and growth.\n\nWe do hard things!\n\nABOUT THE CURRICULUM TEAM\n\nThe Curriculum team consists of Subject Matter Experts, Learning Experience Designers, Motion Graphic Designers, and Multimedia Designers who work together to create high-impact learning journeys. We’re scientists, engineers, teachers, creatives, writers, and many other things. We design, develop, and maintain instructor-led and self-paced curriculums and other learning interventions that are story-driven, problem-centric, intuitive, interactive, and beautiful for both Sand Academy and ALX.\n\nABOUT THE ROLE\n\n\n* Creatively ideate, design, develop, maintain and manage powerful learning experiences for our staff to foster a culture of employee engagement and enhance job satisfaction.\n\n* Conduct design sessions with various internal stakeholders to map out key learning outcomes and desired competencies to be developed by programmes and courses.\n\n* Map out and create modules, content, projects, assignments and success metrics for different learning programs.\n\n* Manage project timelines for delivering world-class, well-designed learning experiences.\n\n* Curate high-quality course content and detailed session plans for self-paced online learning, facilitated in-person learning, and simulation-based experiential learning.\n\n* Coordinate surveys and feedback mechanisms to gather insights on satisfaction, engagement, and organizational culture that will inform the design and delivery of future learning experiences.\n\n* Contribute to the team pedagogy and content development playbooks.\n\n\n\n\nREQUIREMENTS\n\n\n* Proven experience (+5 years) in at least 3 of the following (and willingness to do all): Instructional design, product design, facilitating groups to achieve collective learning outcomes, project management, experiential learning, and/or online learning/technology based-learning.\n\n* Proven experience in stakeholder management, specifically at a C-suite level (beneficial).\n\n* Proven experience in leading the design and development of learning experiences (beneficial).\n\n* Bachelor's degree in Education, Instructional Design, Learning Sciences, Educational Technology, or a related field (beneficial).\n\n* Proficiency in instructional design tools and multimedia content creation, such as Miro, HTML5, Google Suite, and other design tools.\n\n* Proficiency in crafting clear, concise, and compelling written content for various formats, including presentations, scripts, assessments, and instructional materials.\n\n* Strong analytical and problem-solving skills to assess the effectiveness of learning materials and make data-driven improvements.\n\n* Excellent communication and collaboration skills to work effectively with cross-functional teams.\n\n* Outstanding project management skills and can drive flawless processes with attention to detail, while constantly looking for opportunities for optimization and improvement and managing several projects simultaneously.\n\n* Strong passion to succeed, comfortable under pressure, and with a big desire to have fun in the process.\n\n\n\n\nWe would also like to remind you that this is a remote job, which means that you can work from anywhere in the world. However, we have a preference for a GMT to GMT +4 time zone.\n\nWe invite all interested candidates to submit a portfolio showcasing their previous work in learning experience design or related fields.  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Designer and Cloud jobs that are similar:\n\n $70,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNairobi, Nairobi, Kenya

\nCompany Overview:\nAge of Learning® is the leading education technology innovator, creating engaging and effective learning resources to help children build a strong foundation for academic success and a lifelong love of learning. Our research-based digital education programs have proven efficacy in increasing children’s learning gains, and our curriculum is developed by an experienced team of education experts. Age of Learning’s flagship product, ABCmouse.com® Early Learning Academy, is an award-winning comprehensive curriculum for children.  Adventure Academy™, a massively multiplayer online game (MMO), provides elementary-and middle-school-age learners the opportunity to build critical knowledge in language, arts, math, science, social studies, and more in a fun and safe virtual world. The company’s School Solutions Programs include My Math Academy® , an adaptive, personalized program that helps students master foundational math concepts, and My Reading Academy™, which helps young learners become fluent readers and build a foundation for reading comprehension and literacy. With over 10 billion learning activities completed by more than 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit www.AgeofLearning.com.\n\n\n Age of Learning’s School team is looking for a seasoned Vice President of National Partnerships and Government Relations that will lead our efforts to establish and strengthen national partnerships with national associations, education institutions, consultants and other key stakeholders. The successful candidate will work closely with internal teams to develop and implement strategies for expanding the company's reach and impact and will represent the company in interactions with national educational leaders, policymakers, and other external stakeholders.\n\n\n\nResponsibilities\n* Build and manage relationships with key stakeholders in the education sector, including consultants, school districts, state education agencies, and other educational organizations.\n* Develop and implement strategies to establish Age of Learning as a trusted partner in the education community.\n* Collaborate with internal teams to create and execute successful partnerships and outreach initiatives.\n* Work with government officials and policymakers to promote Age of Learning's products and services and influence policies that impact education.\n* Develop and execute a national strategy utilizing consultants and associations that supports Age of Learning's business objectives.\n* Represent Age of Learning in public forums and events, including speaking engagements, conferences, and meetings with key stakeholders.\n* Build a team of professionals who can support Age of Learning's educational partnerships and government relations efforts.\n* Proactively manage communications with relevant Age of Learning executive stakeholders.\n* Communicate at a high level with all internal and external stakeholders. \n\n\n\nMinimum Qualifications\n* 8+ years’ experience in educational leadership within an EdTech company or equivalent experience.\n* Mission-driven, values-based marketing leader with experience in building processes and systems from the ground up\n* Strong understanding of the education market, marketing to education customers and working with B2B sales teams focused on PK-12.\n* Ability to think strategically while also working with stakeholders to produce the highest quality marketing campaigns with strategic use partnerships under tight timelines\n* Strong presentation skills including content creation and delivery\n* Strategic thinker with an inherent ability to simplify complex things and to lead through influence. \n* Experience managing multiple projects simultaneously from start to finish, including project discovery and planning, building, executing, and managing marketing campaigns\n* Demonstrated ability to consistently meet service level agreements for all projects.\n* Excellent communicator with effective written and verbal communication skills and the ability to collaborate with various levels of management, both internal and external. \n* Exceptional customer service orientation and behaviors. \n* Strong attention to detail and extremely high standards of quality.\n\n\n\nPreferred Qualifications\n* Knowledge of Hubspot and Salesforce preferred\n* Fluent in Microsoft Suite and Adobe\n* Working knowledge of a second language preferred\n\n\n\n\n\nThe estimated salary range for a new hire in this position is $180,000 USD to $220,000 USD. Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location.\n\n\nAge of Learning currently provides: \n\n\n• 90% of employee health and welfare benefits premiums & 65% of dependent benefits premiums\n • A 401(k) program with employer match\n • 15 paid vacation days (increases to 20 days on your 3-year anniversary), 11 observed national paid holidays plus 9 sick days\n • Our flexible work culture means 2 or more days in the office (hybrid) or 100% fully remote options available for most positions\n\n\n\n\n\n\nAn Equal Opportunity Employer\nAge of Learning, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender expression, age, physical or mental disability, medical condition, pregnancy, veteran or military status, marital status, sexual orientation, gender identity, domestic partner status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.\n\n\nAge of Learning, Inc. (the “Company”) will consider qualified applicants with criminal histories pursuant to EEOC requirements and applicable state laws. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Education, Math, Microsoft, Marketing, Sales and Non Tech jobs that are similar:\n\n $40,000 — $70,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nTerms \n\n\nTitle: VP of Sales\n\nSalary: $150-200K / year (avg range based on work location). \n\nCommission: 10-20% on newly signed deals (1st year of deal term only).\n\nEquity: 0.8-1.5% (≈ $8-15M in the case of a $1 billion exit). \n\nLocation: Remote (North America preferred).\n\nBenefits: Health, dental, and vision insurance, 401k matching or similar, flexible PTO, sponsored transportation, gym, food, Apple devices, home office equipment, team retreats, and more.\n\n\n\nDescription\nYou will be contributing to an ambitious technological project that aims to become the leading wallet provider of the multi-trillion-dollar digital asset industry.  \nYou will join a stellar team of leaders (CEO, COO, CPO, Chief Scientist) and experts (Software Engineers, Offensive Security Engineers, Cryptographers, Protocol Designers) in a highly challenging and collaborative environment. We are seeking a seasoned, smart and over achieving VP of Sales with proven experience and a passion for selling innovative technology to senior executives and developers. You will be responsible for selling into new prospects as well as farming back into existing customers to ensure high renewal and customer satisfaction levels. The ideal candidate will have a background in the crypto industry and a proven track record of successful sales leadership in the tech industry. \nAs the VP of Sales, you will also be responsible for coaching, coordinating, leading and growing the sales team, as well as handling cross-team communication with marketing, product, tech, and other teams. You will sell complex scientific and technological products. You must have extensive knowledge of the products’ parts and functions, and you must understand the scientific processes that make these products work. The balance of your pitch depends on the level of technical knowledge and understanding you’ll need to sell the product and to answer client requests. Your target persona will usually be PMs and/or technical staff—engineers and CTOs—from the web3 scene and large financial institutions.\n\nResponsibilities \nYour primary goal will be to make record sales for the company every year. We expect you to strongly contribute to increased client acquisition rates, renewal rates, up-selling, cross-selling, customer satisfaction and overall sales team and business success. \nExample of a primary metric would be ARR.  \nYour day-to-day tasks will involve:  \n\n\nLead and coach the sales team to meet and exceed sales targets\n\nCollaborate with the executive team to establish sales targets and goals\n\nBuild and maintain relationships with key customers and stakeholders\n\nDevelop and implement sales strategies to increase revenue and market share\n\nDeeply understand why we win and why we lose deals and communicate findings back to the executive team\n\nStay hands-on with hunting, farming relationships, and actual selling\n\nMonitor and report on market trends, competition, and customer needs\n\nHandle cross-team communication with marketing, product, tech, and other teams\n\nStrategize around methods, processes, playbooks, pitches, and directions\n\nEnsure the sales team is meeting or exceeding sales targets\n\nPlan, prepare and execute on strategic deals in complex sales cycles. \n\nManaging all technical aspects of RFP / RFI responses.\n\nUnderstand client requirements and provide sales support. \n\nSuccessfully match customer pain/requirements to proposed solutions. \n\nEffectively communicating clients needs to product teams for roadmap enriching. \n\nSolicit and log client feedback to assess data and create new client-targeting strategies. \n\nPrepare cost estimates by studying client docs and consulting with other teams.\n\nCollect and document competitive intelligence. \n\nIdentify areas for improvement and communicate possible solutions to management. \n\nProvide training and produce support material for the sales team. \n\nMaster Salesforce and other lead generation and sales automation tools. \n\nSupport marketing by attending trade shows, conferences and other marketing events. \n\nMaintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, applying for coursework, and participating in professional fairs. \n\n\n\n\nRequirements  \n\n\n8+ years experience in sales, with a minimum of 3 years in sales leadership roles. \n\nProven success in growing ARR from $500k to $5M, from 30 to 100 clients and beyond.\n\nGreat business acumen (you ‘have it in you’) and love for the deal closing. \n\nAbility to forge strong, long-lasting relationships with senior executives and developers.\n\nAbility to creatively present complex concepts in an easy to understand manner. \n\nSolid technical understanding of blockchain, software and web technologies. \n\nExcellent social skills to build relationships with clients quickly. \n\nExcellent analytical and problem-solving skills. \n\nExcellent written and verbal communication skills. \n\nExcellent presentation and negotiation skills.\n\nExcellent leadership and team working skills. \n\nExperience leading sales teams in a remote environment.\n\nComfortable with a fast-paced, startup environment.\n\nWillingness to travel as needed (post-pandemic).\n\n Proven work experience with developer tools and/or cybersecurity software.\n\n Proven work experience in blockchain and/or cybersecurity industries. \n\n Extensive knowledge about wallets, crypto custody and associated topics. \n\n Entrepreneurial experience, has already co-founded a startup.\n\n As many foreign languages as possible.\n\n\n\nProcess\n\n\nIntro call with COO (30mn).\n\nKnowledge and personality tests (async).\n\nFocus interview with hiring panel (90-120mn).\n\nFinal interview with hiring panel and CEO (60mn).\n\nSubmission for approval by the Board.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Web3, Crypto, Salesforce, Senior, Marketing, Sales and Digital Nomad jobs that are similar:\n\n $60,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWorldwide