\nCompany Overview\nFanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. \n \nAs a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.\n\n\nWe are seeking a highly skilled Senior Staff Software Engineer with expertise in Supply Chain Automation & Simulation to join our dynamic team. As a Senior Staff Software Engineer, you will play a pivotal role in ensuring the reliability and performance of our software solutions. You will be responsible for designing, developing, and implementing automated testing frameworks and simulation environments to validate the functionality, scalability, and robustness of our software solutions.\n\n\n\nResponsibilities:\n* Collaborate with cross-functional teams to understand supply chain requirements and develop software solutions for automated warehouse management systems.\n* Design and implement software solutions using Discrete Event Simulation (DES) tools to model and optimize supply chain processes.\n* Develop simulation models to evaluate the performance of automated warehouse management systems and identify areas for optimization.\n* Work closely with stakeholders to understand their needs and translate them into technical requirements for supply chain automation projects.\n* Collaborate with software engineering teams to integrate simulation models with existing software systems and automate data collection for analysis.\n* Analyze simulation results and provide actionable insights to improve supply chain efficiency and optimize warehouse operations.\n* Stay updated on industry trends and emerging technologies related to supply chain management and warehouse automation.\n\n\n\nRequirements:\n* Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.\n* 7-10 years of experience in software development, with a focus on supply chain management and automated warehouse management systems.\n* Ability to sufficiently read electrical schematics.\n* Experience in modeling physical processes in the Supply Chain, such as conveyance/transportation, container picks, puts, moves, sortation & Autonomous Mobile Robots (AMR).\n* Experience with Discrete Event Simulation (DES) tools such as SimPy, AnyLogic, Simul8, or FlexSim.\n* Proficiency in programming languages such as Python, Java, or C++.\n* Experience with building, supporting, maintaining, and scaling automation in a CI/CD environment.\n* Experience with Git, Unix/Linux, Docker, and at least one modern testing framework (like PyTest), and familiar with other common web and mobile testing frameworks\n* Strong understanding of supply chain management concepts and automated warehouse operations.\n* Experience with software development methodologies such as Agile or Scrum.\n* Excellent problem-solving skills and attention to detail.\n* Strong communication and collaboration skills, with the ability to work effectively in a team environment.\n* Experience with cloud platforms such as AWS or Azure is a plus.\n\n\n\nGood to Have:\n* Load and Performance testing experience.\n* Mobile testing frameworks.\n* GoLang.\n* Windows Desktop Automation.\n\n\n\n\n\nJoin our team and be part of revolutionizing warehouse management with cutting-edge automation technologies!\n\n\nEnsure your Fanatics job offer is legitimate and don’t fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address.  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers\n\n\nTryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.\n\n\nFanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.\n\n\nNOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Testing, Cloud, Mobile, Senior, Legal and Engineer jobs that are similar:\n\n $57,500 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote - USA

\nCompany Overview\nFanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. \n \nAs a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.\n\n\nSummary: \n\n\nAs the Senior Systems Analyst for Technical Services, you will play a crucial role in ensuring seamless IT operations for our New York City office supporting our executive suite and about 100 users. You will be responsible for delivering top-notch technical support and ensuring optimal endpoint performance. This position will oversee the processing of on-site and remote incidents and requests, ensuring that users receive the highest standard of customer service. \n\n\nThis position demands five to seven years of experience and a track record of successful performance. Candidates are expected to operate with minimal supervision, complete a wide array of tasks independently and adhere to established policies and procedures.  \n\n\n \n\n\nResponsibilities: \n\n\nPremier Executive Assistance: Deliver proactive and personalized technical assistance to executives, ensuring their IT needs are met with urgency and precision. Utilize a 'concierge-style' approach, anticipating needs and providing tailored solutions that enhance executive productivity. \n\n\nRelationship Management: Build and maintain strong, trust-based relationships with executive team members and support staff. Employ empathetic communication and active listening skills to understand their unique preferences and requirements, ensuring a seamless and bespoke service experience. \n\n\nIncident Response and Resolution: Provide rapid response to technical issues, employing a 'first-contact resolution' strategy. Ensure a smooth and efficient resolution process, minimizing disruption to executive workflows. Follow up meticulously post-resolution to confirm satisfaction and continuous service improvement. \n\n\nFeedback and Continuous Improvement: Regularly solicit and analyze feedback from executives to gauge the effectiveness of technical support. Implement a continuous feedback loop to refine and enhance service delivery, ensuring alignment with executive expectations and industry best practices in white-glove service. \n\n\nDiscretion and Confidentiality: Uphold the highest standards of discretion and confidentiality in all interactions. Handle sensitive information and high-stakes situations with professionalism, ensuring that executive communications and data are securely managed. \n\n\nProficient in Problem-Solving: Utilize a range of common problem-solving techniques such as root cause analysis, brainstorming, and the 5 Whys approach to efficiently diagnose and resolve complex technical issues. Demonstrate adaptability and critical thinking in challenging situations, ensuring effective and innovative solutions that enhance operational efficiency and customer satisfaction. \n\n\nVideo Conference Management: Oversee and maintain our video conferencing facilities. Conduct regular testing and validation to ensure optimal functionality and performance. Provide comprehensive support and customization for executive Zoom rooms. \n\n\nDiverse Endpoint Support: Provide robust and responsive technical support for various endpoints including Windows and Mac computers, printers, BYOD (Bring Your Own Device) phones, and digital signage. Troubleshoot and resolve issues swiftly to minimize downtime, offering user-friendly guidance and ensuring a seamless operational experience across all these platforms. \n\n\nEfficient Dispatch Management: Participate in the intake of all incoming support tickets, ensuring efficient assignment and distribution of work to appropriate team members. Vigilantly monitor and manage ticket queues to guarantee that both response and resolution are achieved within the stipulated Service Level Agreements (SLAs), thereby maintaining high standards of service delivery and customer satisfaction. \n\n\nProject Leadership in Technical Support: Spearhead key technical support initiatives, such as office buildouts and system implementations, from concept to completion. Coordinate project activities, manage resources, and collaborate with cross-functional teams to ensure timely and efficient execution while adhering to technical specifications and organizational goals. \n\n\nCollaborative Team Interaction and Knowledge Sharing: Actively engage in team-based troubleshooting, offering and seeking assistance with technical issues to foster a cooperative work environment. Diligently document resolutions and processes in the knowledge base, enhancing the team's collective knowledge and efficiency, and exemplifying the values of teamwork and continuous learning. \n\n\nLiaison with Technical Departments and Vendors: Serve as the primary point of contact between the technical support team and other technical departments, as well as external vendors. Facilitate effective communication and collaboration to align strategies, resolve issues, and optimize service delivery, ensuring cohesive operations and the successful implementation of technology solutions. \n\n\n \n\n\nRequirements: \n\n\nExtensive customer service or hospitality experience with senior executives. \n\n\nExcel in both written and verbal communication, ensuring clarity, professionalism, and a customer-centric tone in all interactions.  \n\n\nEmploy active listening and empathetic responses to understand and effectively address client needs, fostering positive relationships and ensuring customer satisfaction in every interaction. \n\n\nAbility to stay calm in stressful situations, especially when dealing with demanding customers and/or upper management. \n\n\nCollege degree, or related work experience.  \n\n\nMinimum of 5 years of experience in IT support, with at least 2 years in a leadership role. \n\n\nStrong knowledge of IT endpoints, networks, and typical software applications. Principles and practices of computer operation, network troubleshooting, maintenance, and repair. \n\n\nProject management experience, Comptia certifications (e.g., A+, Net+, etc.), Apple Certified Support Professional (ACSP) is a plus. \n\n\nM365, Okta, Teams, Outlook, Zoom or relevant experience.  \n\n\nThis is a full-time position requiring occasional after-hours support. \n\n\nPhysical presence at the office is necessary. \n\n\nAbility to lift computer equipment, including monitors and printers, which may weigh up to 60 lbs. \n\n\nBasic understanding of Active Directory administrative tasks including creating user and computer accounts \n\n\n\n\n\nThe salary range for this position is $84,000 to $126,000, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. \n\n\nEnsure your Fanatics job offer is legitimate and don’t fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address.  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers\n\n\nTryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.\n\n\nFanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.\n\n\nNOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Testing, Video, Senior and Legal jobs that are similar:\n\n $55,000 — $92,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York - New York

\nCompany Overview\nFanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. \n \nAs a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.\n\n\nThe Director, Infrastructure Engineering oversees the operation and strategic planning of the Fanatics collectibles Infrastructure to ensure workplace services, network/compute/storage, service management and cloud strategy and operations align with the business objectives. This leadership role will be a direct report to the Chief Information Officer of Fanatics Collectibles and will be expected to\nbring deep information technology expertise in addition to a strong customer service orientation and focus on delivering business value and outcomes. Our infrastructure must be designed to be highly available and to maximize the day-to-day efficiency and productivity of our employees. They will plan, coordinate, and direct all activities related to the development and management of infrastructure to\nenhance business operations and allows us to operate and scale the collectibles business. The Sr Director, Infrastructure Engineering will work closely with decision makers to identify, recommend, develop, implement, and support optimal technology solutions for our growing business. This individual is also responsible for supporting and assisting in the integration of existing and new infrastructure per Collectibles business objectives including M&A planning and integration. The Director of Infrastructure Engineering will work closely with the Sr Director, ERP and Sr Director, Technical Program Management to develop and drive delivery of the Collectibles IT Roadmap\n\n\n\nResponsibilities\n* Responsible for the day-to-day management of the IT operations and infrastructure teams with a continuous focus on best-in-class customer service and delivery\n* Responsible for enterprise infrastructure vision and strategy working with multiple executive and senior level stakeholders in creating a clear, convincing technical strategy that aligns to business priorities and objectives\n* Evaluate the workplace technologies market, analyze the impact on employee production and regularly evolve roadmaps for these platforms.\n* Develop an understanding of the workplace technologies currently in use and the business use cases that they serve; identify white spaces in them and evaluate how they can be mitigated.\n* Ensure focus on continuous improvement of collaboration platforms, based on latest market trends, to develop a roadmap for a collaborative scalable organization.\n* Drive a culture of continuous improvement that proactively manages resolution of serious and complex problems, identifying underlying causes and performing corrective action appropriately. \n*  Increase the use of conferencing technologies for business use cases (e.g., review meetings, interviews, corporate communications, etc.) \n*  Define and deliver strategies and solutions for Endpoint Workplace transformation, including the vision, roadmap, and governance model.\n* Implement an overarching, rein in emerging technologies, optimize capital and operating costs and provide new and enhanced customer experiences for employees and clients (i.e., Microsoft Windows, Apple Macintosh, Citrix, Palo Alto Prisma and F5 Remote Access, etc.)\n* Responsible for technical execution and for the scaling and building of enterprise infrastructure and operations\n* Analyze business results, providing deep insight into on-going trends and performance\n* Evaluate current technology capabilities, risks and roadmap against various department and company goals; Facilitate conversations across business units to drive agreement\n* Overseeing team of engineers, technicians and helpdesk personnel to ensure that all patches, security updates, upgrades, projects, jobs and tasks are completed on time, within budget, to customer satisfaction and to company standards\n* Responsibility for designing and implementing improved IT Support policies/procedures\n* Recommending and implementing changes to products or services to fulfill the needs of the business and the customer\n* Collaborates with members of the senior leadership team to identify ways IT can assist the company in achieving business and financial goals\n* Ensures that IT and network infrastructure adequately support the company’s computing, data processing, and communications needs\n* Development and oversight of IT policies, standards, and procedures to protect Company assets, comply with government and regulatory requirements, and ensure a well-controlled IT environment\n* Oversee contract negotiations with IT vendors, contractors, and service providers\n* Build and maintain strong and effective relationships with select executive and business leadership, project management, process improvement, strategy, and service delivery vendors to ensure service delivery standards are defined and appropriately governed\n* Define and communicate project milestones, service level agreements, and resource allocation to CIO, department business leaders, support staff, and end users\n* Overarching responsibility and provides guidance for best practices framework (ex. ITIL, and Life\n* Cycle Management) for the support and sustainability of enterprise applications\n* Develop business case justifications and cost/benefit analyses for IT spending and initiatives\n* Manage strategic relationships between internal IT resources, distinct business units, end users, vendors, and partner organizations\n* Manage financial budgets, resources, and relationships with stakeholders, vendors, and business partners\n* Partner with leadership to proactively identify needs and resolve issues. This includes researching\n* the background of issue(s), identifying root causes, quantifying the scope and scale of issue(s), identifying possible solutions, making recommendations, and executing the solution in accordance with desired business outcomes\n* Actively lead M&A migrations efforts as it pertains to infrastructure\n* Negotiate and administer vendor and consultant contract and service agreements\n* Conduct regular compliance checks and test operating systems. Document findings with case scenarios, workflow diagrams, and data models\n* Manage, train, and develop the technology team to inspire growth and innovative solutions\n* Supervise recruitment, development, retention, and organization of the infrastructure staff in accordance with budgetary objectives and personnel policies\n\n\n\nQualifications\n* Bachelor’s degree in information technology, computer engineering, or related field of study\n* Prior experience implementing/supporting complex infrastructure functions preferred\n* Working knowledge of infrastructure architecture, database, cloud and network technologies required\n* A strong business acumen and ability to maintain budgetary control\n* Proven and demonstrated leadership, communication, organization, and effective management of technology projects\n* Possess excellent interpersonal, change management and problem-solving skills combined with demonstrated team management capabilities\n* 10+ years’ experience working with IT infrastructure strategy & operations\n* Strong analytical and interpersonal skills\n* Exceptional communication skills both written and verbal\n* Rigorous attention to detail and highly organized, but able to operate with ease at all levels (from strategy to execution)\n* Deep empathy for customer experience – always analyzing and assessing from the customers’ viewpoint\n* Authentic people leader who invests in nurturing potential, as well as proven talent. Conscious and supportive of diversity & inclusion, and the value they bring to customers, business and the team.\n* Collaborative, while firm on goals and driving the extended team toward actions (and deadlines) to achieve them\n* Strong analytical skills looking broadly across the organization, with the ability to summarize large amounts of data from various inputs\n* Strategic thinker with proven ability to operationalize the strategy. Strong problem-solving skills\n* Clear and optimistic vision for what can be. Proven ability to execute with urgency and pragmatism in the current environment\n* High curiosity – proactively seeking to learn more and ‘connect the dots’ for better solutions\n* Affinity toward technology as a customer experience enabler\n\n\n\n\n$212,000 - $265,000 a yearThe salary range for  this position is $212,000-265,000 which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.\n\nEnsure your Fanatics job offer is legitimate and don’t fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address.  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers\n\n\nTryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.\n\n\nFanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.\n\n\nNOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud, Microsoft, Senior and Legal jobs that are similar:\n\n $52,500 — $85,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCalifornia - Los Angeles

\nCompany Overview\nFanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. \n \nAs a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.\n\n\nFanatics Collectibles is searching for an Account Manager to help grow and develop our Hobby Shops business, a key pillar of our go to market model.  The Account Manager will report to the Director of Hobby Sales and will simultaneously own and/or engage with several high-impact initiatives. We are on the forefront of revolutionizing our B2B buying experience, this role can expect to 1) own the stewardship of existing and new hobby accounts, 2) be on the forefront of ‘Direct’ product sales strategy, and 3) be intimately involved in product operations to ensure accuracy, on-time fulfillment, and a positive consumer and shop experience. The ideal candidate is an excellent problem solver and communicator that should be able to easily move between strategic selling and operational execution.  Experience leveraging sales data and marketplace trends to develop selling narratives and programs will position this candidate to thrive in the role and grow our industry.\n \nCandidates with a passion for sports, culture, & entertainment will likely find themselves a strong cultural fit. We are open to remote candidates for this role, though some travel will be required.\n\n\n\nResponsibilities:\n* Maintain and grow existing relationships with accounts to further generate sales, optimize customer experience, and track business results\n* Manage multiple logistics tools (ordering, product release calendars, product sell sheets, account lists) to ensure accurate and timely execution of key programs\n* Support larger strategic initiatives to drive increased Hobby Direct sales by owning new account reviews, onboarding, and continuing to drive fulfillment activities\n* Build expertise in Fanatics Collectibles hobby products and be up to date on market trends and competitive dynamics impacting the industry\n* Collate & summarize business reports and create presentations to effectively communicate with a variety of audiences (peers, senior leaders and/or accounts) on high priority initiatives and programs\n* Collaborate with other business managers to scope projects, creatively solve problems, set attainable goals, and track / measure KPIs\n\n\n\nIdeal Candidate:\n* 5-7+ years of work experience, with 4-5+ years of experience in related sales operations positions, account management, and/or project coordination roles\n* Consumer packaged goods and/or retail management experience preferred\n* Knowledge of trading card environment, including direct sales and distributor environment is a significant advantage\n* Strong organizational skills and a demonstrated ability to prioritize, and remain flexible in high pressure dynamic situations\n* Must be detail oriented, highly organized, and maintain both a sense of urgency & good attitude in day-to-day operations and workflows\n* Sense of urgency, good attitude and work ethic, quick learner\n* Strong interpersonal and communication skills (written/oral) with proven ability to succeed in a team environment and work collaboratively with all internal stakeholders \n* Strong computer skills in Word, Excel, and PowerPoint essential; Access and Oracle ERP experience desirable\n\n\n\n\n$80,000 - $100,000 a yearThe salary range for this posting is $80,000 -  $100,000 which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.\n\nEnsure your Fanatics job offer is legitimate and don’t fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address.  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers\n\n\nTryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.\n\n\nFanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.\n\n\nNOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior, Legal, Sales and Non Tech jobs that are similar:\n\n $45,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote - USA

\nCompany Overview\nFanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. \n \nAs a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.\n\n\nThe Senior Network Security Engineer designs, configures, owns, operates and improves all aspects of network infrastructure and works alongside our talented systems and security engineers across our business lines.  At Fanatics Collectibles, we believe everyone is a collector and our goal is to build a robust, resilient, secure network that enables the Fanatics mission of providing the total fan experience.  The right candidate should be comfortable within campus networks, data centers, WANs and the cloud.  Our technology approach is fairly agnostic, where we focus on the best of breed technology.  Our environment is fast paced, with a mix of technical debt where we have the opportunity to build the infrastructure that’s standardized and automated.  You’ll be asked to think beyond routers, switches and firewalls and be involved with SaaS, IaaS and other infrastructure projects as well.  We’re looking for a strong focus on providing an exceptional end user experience, strengthening our processes and procedures and a passion for figuring things out and getting things done.  \n\n\n\nResponsibilities\n* Design, configure and operate route, switch, firewall, WAF and load balancers.  \n* Review our existing designs/configurations and outline a plan to improve and standardize.\n* Provide technical guidance to business partners and team members when building a solution\n* Ability to draw out topologies to explain technical concepts as talking points, then document in Visio/Lucid Chart\n* A 50/50 balance between network and security.  We are not looking for a CCIE or a CISSP, rather a strong CCNP and a PCNSA, but certainly support your efforts to get there.  \n\n\n* Monitoring, SNMP, Solarwinds, ThousandEyes, Open Source Tools as needed\n* Troubleshooting – TCPDump/Wire Shark, Netstat, NetCat, Log review\n* Collocation Work – Providing concise directions to remote hands for rack/stack and troubleshooting\n* Trending/Performance – Review circuits, hardware and recommend improvements as needed\n* Partner with leadership and business stakeholders to proactively identify needs and resolve issues. This includes researching the background of issue(s), identifying root causes, quantifying the scope and scale of issue(s), identifying possible solutions, making recommendations, and executing the solution in accordance with desired business outcomes \n* Work on M&A migrations efforts as it pertains to network and data center\n\n\n\nBasic Qualifications\n* Associate’s or Bachelor’s degree in information technology, computer engineering, or related field of study or prior working experience\n* 10+ years’ experience working with network security strategy & operations   \n* Experience with the following technologies; Open Source Linux, Redhat, Ubuntu, Ansible and Python | Cisco Products – IOS, Nexus, IOS-XE, Meraki | Palo Alto – Firewalls, Panorama and Global Protect | Wireless – Meraki, Mist | Microsoft, Linux Systems Experience – Able to login, troubleshoot and rule, “it’s not the network” | Automation – Ansible, Python, Solarwinds | VPN - Site to Site VPN, Client Access VPN, Cisco AnyConnect, Palo Alto Global Protect, Prisma | Documentation – Confluence/Visio/Lucid/Netbox | SIEM – Sumo Logic     \n\n\n* Prior experience implementing/supporting complex infrastructure functions preferred\n* Working knowledge of network architecture, engineering and network technologies required\n* Possess excellent analytical, interpersonal, change management and problem-solving skills\n* Rigorous attention to detail and highly organized, but able to operate with ease at all levels (from strategy to execution)\n* Deep empathy for customer experience – always analyzing and assessing from the customers’ viewpoint\n* Collaborative, while firm on goals and driving the extended team toward actions (and deadlines) to achieve them\n* Clear and optimistic vision for what can be. Proven ability to execute with urgency and pragmatism in the current environment\n* High curiosity – proactively seeking to learn more and ‘connect the dots’ for better solutions\n* Affinity toward technology as a customer experience enabler\n\n\n\n\n\nEnsure your Fanatics job offer is legitimate and don’t fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address.  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers\n\n\nTryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.\n\n\nFanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.\n\n\nNOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Python, Senior, Engineer and Linux jobs that are similar:\n\n $57,500 — $97,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nTexas - Coppell