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๐Ÿ‘‰ Hiring for a Remote ๐ŸŽง Customer Service position?

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๐ŸŽง Customer Service Remove this filter
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Median pay is $52,500/y

Omni Interactions

 This job is getting a high amount of applications right now (27% of viewers clicked Apply)


๐Ÿ‡บ๐Ÿ‡ธ US
 
๐Ÿ’ฐ $10k - $30k

virtual

 

support

 

call center

Omni Interactions

Omni Interactions

Apply now

๐Ÿ”Ž5,980 views

โœ… 1,593 applied (27%)

Omni Interactions is hiring a
Remote Work from Home Customer Service Phone & Email Support

Why is building a work-at-home business a great idea? On the Omni Platform you set your own hours, earn up to $17.10 an hour & try something new. \n\n \n\nAs a 1099 contractor, you run your own business (are self-employed) & write your own schedule (set your own hours)! Take control of your work by leaving the 9 to 5 & join the gig economy!\n\n \n\nYou may have heard about other gigs, but we're different. How? Itโ€™s simple: We pay for available time! No more wasting time hoping you're busy enough to earn a living. Working on the Omni platform, you will ACTUALLY make up to $17.10/hour*! The more hours you work, the more you earn!\n\n \n\nWhat work will you be performing?\n\n \n\nYou'll be providing customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies.\n\n \n\nYou will interact with customers through phone and/or chat/email, helping them with anything they need!\n\n \n\nWhat Youโ€™ll Do\n\nWork from home, or any quiet place with a closed door\nChoosing when & how often you want to work\nRespond to chats, emails, and calls from customers\nQuickly help customers with good solutions\nSolve problems in a creative way\nDocument details of calls & customer interactions in the appropriate systems\nType and talk at the same time\nNavigate multiple systems, programs, and screens at the same time\n \n\nWho You Are\n\nGreat communication skills (verbal and written)\nCan type 25 WPM or more with 90% accuracy\nSolid computer skills, including typing and navigation\nComfortable empathizing and remaining patient with difficult callers \n*Earning Potential\n\n \n\nProjects will have varying earning potential, but all projects pay for time spent talking on the phone & assisting customers (unlike other gig companies - we pay you for available time!) You may also receive performance-based pay & other incentives (earnings depend on hours worked, project, type of support provided, etc).\n\n \n\nAs a self-employed 1099 Independent Contractor providing work-from-home customer support services, you are responsible for your own tax obligations. Actual earnings may vary depending on campaign, call type, call volume, and other factors. Independent Contractors are responsible for expenses and control their own income.\n\n \n\nScheduling & Hours\n\n \n\nGBA's providing service on the Omni platform choose their own schedule by self-scheduling in 30-minute or 1-hour blocks. You get to choose how when & how often you provide services. The more hours you work, the more you can make!\n\n \n\nWhatโ€™s Next\n\n \n\nIf you want the flexibility and freedom to work for your life, instead of living to work, complete these steps & be sure to check your email & phone for regular communications from the Omni platform! \n\nBe sure to mention the word **SIMPLIFIES** when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $10,000 — $30,000/year\n \n\n#Location\n๐Ÿ‡บ๐Ÿ‡ธ US


See more jobs at Omni Interactions

# How do you apply?\n\nPlease click the link to join Omni and becme a GBA today!
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

Apollo

 This job is getting a high amount of applications right now (17% of viewers clicked Apply)

 
๐Ÿ’ฐ $40k - $70k*

customer support

 

non tech

Apollo is hiring a
Remote Customer Service Representative

About Apollo\n\nFounded in 2015, Apollo.io is a lead intelligence and sales engagement platform trusted by nearly 9,000 paying customers, from rapidly growing startups to some of the largest global enterprises. Our community-based approach to crowdsourcing data gives users maximum coverage while ensuring data accuracy. Our advanced algorithms and unique data acquisition methods help over 500,000 sales professionals enrich and analyze prospects' data to increase quality conversations and opportunities.\nWe have notable investors: Y Combinator and Nexus Venture Partners. We recently completed a Series B financing to fuel our next growth phase. We have reached and maintained profitability for the last 18 months.\n\nOur growth and customer feedback set us apart from competitors. Apollo had over one million sign-ups for its platform in the past year, and the number of weekly active users increased by over 400%. We are a top-ranking G2 Crowd vendor in the Sales Intelligence, Lead Intelligence, Marketing Account Intelligence, and Sales Engagement categories. Our highest scores are in the B2B data space for accuracy and ROI based on customer reviews.\n\nWorking at Apollo\n\nWe are a remote-first inclusive organization focused on operational excellence. Our way of working ensures clear expectations and an environment to do your best work with ample reward.\n\nThe Role\n\nApollo.io is looking for an experienced multilingual Product Advocate that speaks English, Spanish, and Portuguese that will be able to provide world-class support to all customers by becoming a product expert and helping users to become successful.\n\nThe ideal candidate will be able to move and help the customers to become power users, successfully prospect customers and achieve their business goals with the use of Apollo and Become a product expert that is able to provide feedback to improve our product and reduce the friction between the product and customers.\n\nDaily Adventures & Responsibilities\n\n-Apply knowledge to analyze, diagnose, recommend, and resolve customer issues and requests with ownership\n-Go above and beyond to ensure client satisfaction and success at all times\n-Capture revenue opportunities through updates, requests, or influencing high-velocity conversions\n-Educate customers at the best of their capabilities to optimize their results\n-Make customers' voices heard by delivering all the feedback and recommendations to our Project Manager/Project Analysts and parties related\n-Add drive adoption and capture high-velocity inbound conversionsUnderstand the Apollo product and strategies better than anyone else to contribute constructively to every situation that a customer or employee encounters\n-Provide a fast and accurate answer to the customer's inquiry within 10 seconds in chat and 1-2 hours email\n-Escalate unresolved issues that require more in-depth knowledge to a Technical Support with all the required information to ensure the issue gets resolved\n\nQualifications and Experience required to apply for this role\n\n-Empathetic to customer needs, working to understand the questions that customers ask and why.ย \n-3+ years of experience in customer support, sales, customer success, sales, or similar\n-Experience with Salesforce, Zendesk, or DriftExcellent written and verbal communication skills\n-Availability to work on weekends.\n\n\nWhat You'll Love About Apollo\n\nBesides the great compensation package and culture that thrives in openness and excellence, we invest tremendous effort into developing our remote employees' careers. The team embraces that we have a sole purpose: to help customers maximize their full revenue potential on the Apollo platform. This mindset opens us up to a lot of creative approaches to making customers successful at scale.\nYouโ€™ll be a significant part of a lean, remote team, empowered to really own your role as a proactive educator. Weโ€™re very collaborative at Apollo, so youโ€™ll be able to lean on your teammates, even in adjacent departments, to help you achieve lofty goals. Youโ€™ll be supported and encouraged to experiment and take educated risks that lead to big wins. And, youโ€™ll have a whole team remotely by your side to help you do it!\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on previous jobs related to Customer Support, Customer Service and Non Tech jobs that are similar:\n\n $40,000 — $70,000/year\n \n\n#Location\nRemote


See more jobs at Apollo

Apply for this job

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

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