Vonage is hiring a Remote AI Conversational Designer
\nOur Engineering Mission: We embody the notion of โBe whatโs next. Right now.โ We envision, develop and manage technology to connect the world. Our team brings excellence, passion, creativity and curiosity to the job. We look at the business environment and technologies in new and challenging ways, striving to develop and deliver integrated whole-system solutions to meet our customersโ ever-changing needs\nSOUND INTERESTING? CONTINUE READING BELOWโฆโฆ.\n\nWhy this role matters:\n\nAt Vonage, we help businesses from around the world communicate more effectively with their customers, without compromising on the level of service. We are looking for a vibrant, out of the box thinker with great people skills to join our global team of Conversation Designers. \n\nAs an AI Conversational Designer at Vonage, you will be responsible for designing the user experience of our Virtual Agents, and work directly with our clients to deploy end-to-end projects. The Conversation Design team help our clients and partners get a better understanding of the conversational AI technology, identify potential use cases, design Virtual Agents, deploy the solution using the Vonage AI Studio and offer support throughout the project lifecycle.\n\nYou will solve real-life communication challenges by developing the next generation of Virtual Agents. You will be expected to deliver a creative and unique voice for every project, by having a deep understanding of both our clientsโ messaging and their customers' needs. Your work will affect millions of interactions on a daily basis. The position offers a rare mix of client facing interactions alongside technical approach in one of the fastest growing technology fields.\n\nWhere you will work:\n\nFully Remote Worker โ You will be home based in the USA as opposed to a designated Vonage Office and you will work 100% of the time from home.\n\nSponsorship Not Available - Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening.\n\nWhat you will do:\n\n\n* Create consumer-facing Intelligent Virtual Agents using the Vonage AI no-code Studio\n\n* Solve customer challenges using Voice/Text UI that enables the ability to deliver personalized and contextual information in real-time\n\n* Work with the customer applications team, product management, and solutions to ensure intelligent and intuitive conversations\n\n* Spearhead copywriting of new language, rewriting existing language (i. e. FAQ, SOPs), creative conception, and overall content library management\n\n* Develop mockups, flows, redlining and all other creative proto-typing related items\n\n* Work closely with engineering and technology partners to assess use cases โ including the context, the topics, and the types of user questions\n\n* Create conversation scripts that represent the customerโs brand identity\n\n* Work on multiple projects simultaneously, feel comfortable dealing with multiple stakeholders, and be able to think strategically when reviewing design work and providing feedback and guidance\n\n\n\n\nWhat you will bring:\n\nRequired\n\n\n* Native English speaker\n\n* Excellent written and verbal communication skills\n\n* Ability to work fast and meet deadlines\n\n* Very high interpersonal skills\n\n* Ability to learn new systems quickly and effectively\n\n* Ability to quickly analyze complex systems and solve problems\n\n* A true team player - willing to be part of a team of Conversation Designers who work remotely around the world\n\n\n\n\nDesirable\n\n\n* Knowledge in human-machine interactions\n\n* Previously published at least one Virtual Agent\n\n* Experience in Conversation Design\n\n\n\n\nHow you will benefit:\n\n\n* Medical, Vision, and Dental Coverage\n\n* Health Savings Account (HSA)\n\n* Income Protection\n\n* Maternity & Paternity Leave\n\n* 401(k) Contributions: Pre-Tax, Roth, or After-Tax Roth Options\n\n* Unlimited Discretionary Time Off\n\n* Three Paid Volunteer Days a Year\n\n* Tuition Reimbursement\n\n* Voluntary Legal Plan\n\n* Optum Employee Assistance Program\n\n* Discount on Auto, Home & Pet Insurance\n\n\n\n\n \n\nNote: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design and Designer jobs that are similar:\n\n
$50,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nHolmdel, New Jersey, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.