\nLocation: EMEA (Romania, Lithuania, and Poland only)\n\n\nIn the digital age, content rules.\n\n\nMore people are now involved in creating and distributing content than ever before. We have all become the media; the media has been marginalized, and brands are now broadcasters.\nEveryone has a story to tell or something to sell. There is a need to create, connect, post, publish, showcase, and share.\nSo, say hello to Strapi! We exist to fuel the worldโs creativity and productivity by unleashing the power of content.\nBeyond a headless CMS, we are building an open composable content platform with infinite customization capabilities, the largest open-source community, and a broad open ecosystem.\n\n\n๐ Strapi has a caring, transparent, and collaborative culture as a whole, but every team creates its own energy and environment.\nAt Strapi, we don't expect you to meet all of the requirements of the Support Engineer role. If you believe in what you have to contribute and in your ability to elevate the team, we want to hear about your story.\nFew of us would be here had we not taken the chance.\n\n\n๐๐พ Why your role is important at Strapi\n\n\nOn a daily basis, you will work with both the community users and clients of Strapi. The support team is answering community technical questions on the different platforms we have. We also dig deep into the product to find workarounds to unblock users in their project development. We are currently working on the restructuring of all technical resources we have, you will be involved in this massive task.\n\n\n๐๐ฟ The User Success Team culture is\nAt Strapi, we are a team of experts comprising support engineers and customer success managers who are passionate about helping Strapi customers and other Strapiers.\nUser Success members are always ready and willing to learn something new.\nOur team is not just prepared but meticulously organized and ready to efficiently handle multiple tasks in a way that instills confidence in our ability to deliver.\nReady and willing to give and receive feedback to improve continually.\n\n\n๐ How will my job look like on a daily basis?\n\n\n- Make sure all technical questions have an answer\n- Create technical resources to help users to achieve their goals using Strapi\n- Help clients during their project development\n- Structure support processes in collaboration with the sales and customer success team\n- Analyze and report the community users' and clients feedback to the product team\n\n\n๐ About you:\n- Strong proficiency in React and Node.js. A general understanding of our stack Redux, Saga, Styled-components, Webpack, Koa, and REST/GraphQL\n- Significant experience with web development and technical support\n- A passion for learning, teaching, and helping others\n- Excellent communication and presentation skills\n- 3 years experience with Javascript, including at least 3 with React and Node.js\n- Familiarity with common front-end and back-end development tools\n- Fundamental understanding of common application deployment systems such as CI/CD pipelines, cloud hosting, PaaS systems, and security frameworks\n- Experience with working remotely a big plus.\n\n\n๐พ Strapi benefits:\n๐ Work from anywhere: We're a remote-first company, so we can work wherever our home is. And WiFi.\n๐ Expanded health benefits: Including premium medical, dental, and vision coverage.\n๐ฐ Equity for everyone: We win together. On top of a competitive salary, every Strapier has equity that grows with you in the company.\n๐ฃ Parents on a mission: 16 weeks of fully paid parental leave for every new Strapi parent.\n๐ป You'll always be up to date: Weโll cover all hardware and software needed, so youโre always with the latest versions.\n๐ Grow as you are: From day one, we provide budget and tools to learn and grow both professionally and personally.\n๐ Offsite: We all gather physically or virtually twice a year.\n๐ฑ Mental health support: We offer Moka.care one-on-one sessions with certified specialists.\n๐ญ Referral program: $1500 if you refer someone to Strapi and they are hired. \n๐๐พ Vacation & Emergency days: At least 25 days of paid vacation. 5 paid emergency days per year, for each Strapier in trouble (miscarriage, grief, domestic violence, sick kids or dependents) who needs a day or a few days off to manage it.\n\n\nMeet the team!\nFirst video call with the Talent Acquisition Team or the hiring Manager\nTechnical assessment & Assessment debriefing\nTeam meetings (with a few Strapiers)\nReferences check\nMore details here: https://miro.com/app/board/uXjVOMEXZ58=/\nAt any moment, the process can stop, and the team will be happy to give you a call to share their feedback or get into more details.\n\n\n๐ Celebrating You being YOU!\nStrapi's mission is to empower the worldwide community of users to build a million tailor-made projects. To do that, we are growing a diverse team representative of the users we serve. We are committed to building a safe workplace where everyone feels empowered to bring their authentic selves. By being you and bringing your unique difference, perspective, culture, experience, lifestyles, and challenges, you actually help all of us succeed and grow to be the best version of ourselves!\nIt is important to us to create an accessible and inclusive candidate experience. Please let us know if there are any adjustments we can make to assist you during the hiring and interview process.\n\n\n๐ Want to learn more about us?\nTake a look at our open positions at our Careers Website, Join our community, read our latest news at Strapi's blog, learn more about our story and check out our Glassdoor page!\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to React, Cloud, Sales and Engineer jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Senior Infrastructure Site Reliability Engineer
\nAbout the Team:\n\nNetlifyโs SRE team is on a mission to scale Netlifyโs infrastructure to support our next million users. We focus on ensuring application resiliency and delivering a robust compute and network platform at scale. As a Site Reliability Engineer within the Infrastructure SRE team, youโll play a key role in designing, developing, and delivering solutions that enhance the scalability, availability, and efficiency of our platform. Whether you're an experienced systems engineer or a software developer eager to dive into systems, weโre excited to hear from you!\n\nWe are a remote-first, globally distributed group, emphasizing asynchronous communication to prioritize execution over meetings. Documentation is at the core of how we operate, and we are deeply committed to our values of transparency, empowerment, and collective ownership. We foster a culture of curiosity, collaboration, and support, where there are no dumb questions. Everyone on our team knows their contributions matter, feels empowered in their role, and can quickly see the impact of their efforts. At Netlify, we believe diversity is key to innovation, and as a remote-first company, we value the unique perspectives that come from our teamโs varied backgrounds. Whether youโre launching a new career or growing an established one, Netlify is a place where you can do impactful work while maintaining a healthy work-life balance\n\nWhat Youโll Do: \n\n\n* Manage full infrastructure lifecycle from design to decommission, ensuring systems are reliable and efficient.\n\n* Participate in an on-call rotation for the compute platform and related systems.\n\n* Automate routine tasks and develop tools to improve system efficiency and reduce the human intervention time on any tasks.\n\n* Conduct system performance tuning and troubleshooting, as well as capacity planning, to ensure system reliability and efficiency.\n\n* Participate in the creation and testing of disaster recovery plans.\n\n* Monitor and maintain observability systems to ensure issues are identified and resolved proactively.\n\n* Educate team members on security best practices and emerging threats.\n\n\n\n\nWhat You'll Bring: \n\n\n* Several years of experience in SRE, DevOps, or related roles.\n\n* Proven experience working in hyperscale cloud environments.\n\n* Demonstrated ability to lead infrastructure projects.\n\n* Strong understanding of network protocols and configurations.\n\n* Experience with automation tools (e.g., Ansible, Terraform) and scripting languages (e.g., Python, Bash, Golang).\n\n* Experience automating component deployment across multiple environments using tools like Jenkins, CircleCI, or GitHub Actions.\n\n* Proficient observability and log analysis techniques to detect and resolve system issues.\n\n* Effective communication skills for both technical and non-technical stakeholders.\n\n* Familiarity with compliance requirements and frameworks: PCI, ISO 2701, HIPAA, SOC\n\n\n\n\nApplying\n\nNot sure you meet 100% of our qualifications? Please apply anyway!\n\nWhen applying please include: \n\nA resume or short listing of your job history & skills (link to a LinkedIn profile would be fine). We appreciate a cover letter explaining why you would enjoy working in this role at Netlify to get to know you a bit better, though this is not required and will not impact your application. Our mission is to โbuild a better webโ and that cannot be done without a diversity of skill sets, backgrounds and thoughts. \n\nOf everything we've ever built at Netlify, we are most proud of our team. Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We donโt discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know by emailing [email protected]. \n\nAbout Netlify\n\nAt Netlify, weโre on a mission to build a better web by making it easier than ever to build, deploy, and scale web applications. By unifying an entire ecosystem of web development tools, content sources, services, and APIs into one simplified workflow, Netlify empowers top brands to ship campaigns faster, reduce risk, and boost productivity and revenue. At the forefront of the composable web movement, with over 4 million web developers and businesses using the platform, with Netlify, you can connect everything and build anything. \n\nWe are a Series D company that has raised over $200M from investors such as Andreessen Horowitz, Kleiner Perkins, EQT, Bessemer, BOND, and Menlo Ventures. As a fully distributed company, we aim to create a company culture where the best idea can come from anywhere and strive to be thoughtful, compassionate, and collaborative in our work. If this sounds like something youโd like to be part of, weโre excited to connect with you!\n\nAt Netlify, we are committed to a compensation philosophy that prioritizes fairness and equity, positions our employee compensation competitively in the market, recognizes and rewards performance, and takes a comprehensive approach to our rewards package. We anchor our compensation philosophy on a market-based approach, therefore salary ranges may differ depending on the labor cost in a particular location. The salary provided is in addition to robust benefits and participation in Netlifyโs equity plan. Our base compensation for this role is targeted at $136,000 - $184,000 for most US-based locations. Candidates outside the US or in premium markets should consult with their Talent Acquisition partner regarding location-based ranges, as they may be higher or lower than the average US range listed. The starting pay will be determined based on multiple factors, including expertise and skills, market demands, experience, internal equity, and applicable geographic location. These compensation packages and ranges are subject to change and may be modified in the future. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Testing, Cloud, Senior and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAI is the new electricity. Millions of AI engineers are needed to transform industries with AI, particularly in the realm of GenAI, and weโre building an education platform to train them. With a mission to grow and connect the global AI community, DeepLearning.AI is an education technology company that is empowering the global workforce to build an AI-powered future through world-class education, hands-on training, and a collaborative community. Weโre a small tech company with serious credentials, exciting marketing challenges, and wonderful teammates.\n\n\nWe are looking for a Fullstack Developer who can build a prototype for a new product weโre building. The ideal candidate is a creative self-starter who can work collaboratively and independently to execute new ideas, thrives in a fast-paced environment, and has a passion for AI and education. This position reports to the GM for the new business for college admissions that weโre exploring. We are open to remote workers within 3 time zones of California (PDT / GMT -7).\n\n\nThe keys to success in this position will be (i) expertise with front-end and back-end development frameworks and coding languages (ii) a strong understanding of visual product design and user experience (iii) self-starter who is comfortable in a very early stage environment and can work with the GM and other cross-functional team members (as needed). \n\n\nThis is a remote contractor position open to candidates based in Latin America. \n\n\n\nHereโs what youโll do:\n* Build the front-end of applications through appealing visual design.\n* Develop and manage well-functioning databases and applications.\n* Test software to ensure responsiveness and efficiency.\n* Troubleshoot, debug and upgrade software.\n* Create security and data protection settings.\n* Build features and applications.\n\n\n\nHere are the skills you should have:\n* Experience developing desktop applications from scratch. \n* Familiarity with common stacks.\n* Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript).\n* Knowledge of multiple object-oriented languages (e.g. Java, Python) and multiple frameworks (e.g. Angular, React, Node.js).\n* Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design.\n* Excellent communication skills and the ability to have in-depth technical discussions with both the engineering team and business people.\n* Excellent English language skills.\n* Self-starter and comfort working in an early-stage environment.\n* Ability to prototype, build, ship and iterate quickly on software products.\n* Strong project management and organizational skills.\n\n\n\nBonus if you have:\n* BSc in Computer Science, Mathematics or similar field; Masterโs or PhD degree is a plus.\n* Understanding of AI/ML models.\n* Understanding of big data tools, including Hadoop, Spark, Kafka, etc.\n* Experience with consumer applications and data handling.\n* Familiarity with data privacy regulations and best practices.\n\n\n\nWhat you get working with us:\n* Being part of a world-class team of subject matter experts from various fields (marketing, operations, product, etc.) trying to change the world.\n* Work across cultural and geographical lines alongside our offices in different parts of the world.\n* The opportunity to be exceptionally creative with your high-impact ideas.\n\n\n\nOur defining values:\n* We care deeply about our learners: We let our learner's needs guide our actions and decisions and put our mission ahead of ourselves.\n* We are great at what we do: We strive for excellence in all dimensions, especially in the quality of the content we create and the people we hire.\n* We default to action: We are comfortable acting with limited information and taking ownership of our decisions. \n* We ask why: We ask the hard questions and are open to being in the wrong. We advocate for the best ideas, not our ideas. \n* We are honest and authentic: We are transparent as an organization, over-communicate to build trust, and share our failures just as we do our successes.\n* We do this together: We help each other grow and succeed and have fun at work, even in a remote environment.\n\n\n\n\n\n\nAt DeepLearning.AI, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. DeepLearning.AI believes that diversity and inclusion among our employees are critical to our success as a company. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Selection for employment is decided based on qualifications, merit, and business needs. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Education, Marketing and Engineer jobs that are similar:\n\n
$35,000 — $62,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nLATAM
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAt Censys, our mission is to bring internet visibility and intelligence to the worldโs security teams. Our platform not only identifies potential threats, but provides actionable insights and enables proactive defense strategies. Founded by researchers and practitioners, we are deeply committed to the quality, trustworthiness, and transparency of our data and results. As our own strongest critics, we continuously innovate to better understand the Internet and empower our customers with the visibility they need to succeed.\n\n Role Summary:\n\nAs our Web Product Manager, you will play a critical role in the growth and scale of Censys. You will define and drive the website strategy and conversion optimization roadmap for Censys.com. The ideal candidate is data and results-driven, highly creative and excited about experimentation, and has a passion for improving the customer experience and journey. \n\nWhy Censys Sticks Out:\n\n\n* Humble Brilliance: We celebrate intelligence and foster a culture where tackling cybersecurity challenges is exciting and rewarding.\n\n* A Mosaic of Minds: Our diverse team brings together various talents and backgrounds, fostering true innovation through diverse perspectives.\n\n* Thinkers and Tinkerers: At Censys, we encourage questioning the status quo, experimenting, and pushing boundaries to drive breakthroughs.\n\n* Coffee-Fueled Collaboration: Collaboration is at the heart of our success, fueled by a shared passion for disrupting the cybersecurity scene.\n\n* Trailblazing Impact: Your innovations at Censys make waves in real-world cybersecurity, shaping the future and leaving a lasting legacy.\n\n* Life Beyond the Firewall: We prioritize work-life balance and support your well-being inside and outside the office.\n\n* Empowered Voices: Your voice matters at Censys; we champion an inclusive culture where diverse perspectives drive change.\n\n\n\n\nWhat Youโll Do:\n\n\n* Own the overall Censys website strategy and user experience from when someone lands on our website to when they enter our marketing and sales funnel\n\n* Build and lead the execution of conversion rate optimization to drive acquisition, conversion, and retention on the Censys website\n\n* Collaborate with Marketing, Product, and Creative to optimize existing website pages while ensuring accurate messaging, impactful CTAs, and effective buyer journeys \n\n* Drive continuous improvement on the website through a roadmap of ongoing experimentation and testing and a deep understanding of our website visitors and customer segmentations\n\n* Analyze and monitor page performance and user behavior across all of our website pages and landing pages in order to continuously iterate and improve on the strategy\n\n* Work closely with Product and our Demand Generation team to develop strategies that effectively convert Free Users, PLG customers, and enterprise customers across our different product lines. \n\n* Develop dashboards, tracking, and key KPIs to measure website performance, retention, and conversion, and contribution to pipeline and revenue\n\n* Work closely with our Content, Product Marketing, and Design team to ensure a cohesive website strategy and seamless execution \n\n* Develop best practices, guidance, and templates for building new website pages as we continue to grow and evolve our website \n\n\n\n\nWhat Youโll Bring:\n\n\n* 4+ years of experience leading web strategy and conversion rate optimization at a SaaS company\n\n* Knowledgeable in the technical aspects of running a website including UX, SEO, and domain management\n\n* Experience with web design, product management, and content strategy a plus\n\n* Experience using data and insights to inform requirements, ideas, and strategies with hands-on experience with Google Analytics and other business intelligence tools \n\n* Extensive experience leading hypothesis-driven A/B tests and running website experimentation at scale \n\n* Experience developing a website strategy from the ground-up and scaling as the company goals is a plus\n\n* Excellent project management skills with the ability to lead multiple projects across a variety of stakeholders\n\n* Ability to adapt and thrive in an extremely fast paced environment \n\n\n\n\nOur target salary range for this role is between $110,000 USD and $165,000 USD + bonus eligibility and equity.\n\nIn addition to our great compensation package, our benefits are effective on day one and include but are not limited to: 401k match, health, vision, dental, and more! Please see our careers page for more details.\n\nThis role is required to be located in one of our offices three days per week (Ann Arbor, Kirkland, Los Altos, or Washington D.C). \n\nDon't meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they feel they meet every qualification. At Censys we are dedicated to building a diverse, inclusive, and authentic workplace - so if you're excited about this role but your past experience doesn't align perfectly with every listed requirement in the job description, we encourage you to apply anyway. You may be exactly who we need to fill this role or others! \n\nWe value diversity and are committed to creating an inclusive environment for all employees. Censys is an equal-opportunity employer. \n\n#LI-Hybrid\n\n#LI-AC1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Marketing and Sales jobs that are similar:\n\n
$42,500 — $77,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSan Francisco Bay Area, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout DataCamp\n\nThere is incredible power in data and AIโbut only if you know what to do with it. DataCamp teaches companies and individuals the skills to work with data and AI in the real world. Our mission is to democratize data and AI skills for everyone! \n\nCompanies and teams of every size use DataCamp to close their skill gaps and make better data-driven decisions. We work with over:\n\n\n* 4000+ companies\n\n* 3000+ academic organizations\n\n* 12+ million DataCamp learners\n\n\n\n\nAnd a global learning community spread across 180+ countries.\n\nAt DataCamp, we believe that everyone deserves access to high-quality education and data and AI skill development for a more secure future. From our first-class courses, projects, code-alongs, certification programs, and DataLabโwe are an all-in-one platform on a mission to democratize data and AI education for all.\n\nAbout the role\n\nDataCamp's infrastructure team, which is part of the Platform Engineering department, is a T-shaped cross functional team that looks after CI/CD pipelines, cloud infrastructure (deployed on AWS), logging, monitoring and security. The infrastructure team also looks after the data platform (deployed on GCP) as we have data engineers embedded in our cross functional infrastructure team. The team helps advise our production engineering teams on infrastructure best practices on all DataCamp projects and looks after the whole DataCamp Platform to ensure commercial availability for our customers.\n\nTo facilitate this we have a highly automated CI/CD pipeline based on CircleCI and Spotify Backstage (internal engineering portal) which allows developers to ship what they build, increasing deployment speed and ownership and visibility. The infrastructure team aims to enhance developer productivity, scalability, availability and security by providing feedback cycles for teams so they follow a model of continuous improvement. \n\nIt will be your role as a part of the Infrastructure team to enable the development teams to deploy their applications as seamlessly as possible and also advise them on either new content for DataCamp courses or any new projects that require infrastructure expertise. You will be managing company wide shared resources which support our microservice architecture, and building upon internal services. The team has a strong bias towards providing self-serve and automation for deployment/infrastructure provisioning as well as cost control and ensuring security standards. The infrastructure team aims to support other teams using these services rather than being a central bottleneck in the company. You will play a key part in planning future improvements and owning your day to day work.\n\nAll DataCamp Platform workloads are deployed on EKS (Kubernetes) and our Istio service mesh by the self-service deployment pipelines. All infrastructure is provisioned using Terraform. The infrastructure team also manages the Kong API Gateway allowing external ingress traffic into the DataCamp Platform. The DataCamp Data Platform is deployed on Big Query and airflow manages our data pipeline jobs.\n\nAs well as providing means for other development teams to deploy their applications as seamlessly as possible, the infrastructure team takes ownership of the our learn multiplexer product that schedules course sessions for learners on the DataCamp platform. \n\nThe ideal candidate\n\n\n* Has 2+ years of administering/maintaining infrastructure related tools (AWS, Docker, K8s)\n\n* Has 2+ years experience advising on/implementing deployment pipelines (CI/CD)\n\n* Has 2+ years of web development experience (javascript, go, python, node, ruby)\n\n\n\n\nHas 2+ years of security tooling experience (sonarcloud, vulnerability scanning tooling)\n\n\n* You have experience with Infrastructure-as-code (Terraform, Ansible, etc)\n\n* Has excellent oral and written communication skills\n\n* Is interested in understanding and scaling complex systems\n\n* Is interested in monitoring and self healing systems\n\n* Is highly organized with a flexible, can-do attitude and a willingness/aptitude for learning\n\n* Improves the team with code reviews, technical discussions and documentation\n\n* Is able to work collaboratively in teams and develop meaningful relationships to achieve common goals\n\n\n\n\nIt's a plus if\n\n\n* You have an understanding of data engineering principles\n\n* You have experience with API-gateways or service meshes (Kong, Istio, etc)\n\n* You are passionate about data science and education\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to DevOps, Cloud, API, Senior and Engineer jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nBerlin, Berlin, Germany
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAs a Principal Application Security Engineer at Vimeo, you will engage in a variety of activities, either offensive, defensive, or some combination thereof, ultimately aimed at safeguarding our users who entrust Vimeo with their content every day.\n\nYouโll plan, carry out, and lead security initiatives to monitor and protect sensitive data and systems from infiltration and cyber-attacks.\n\nYou will likely collaborate frequently with and support developers, as well as members of the infrastructure security team, the compliance team, IT, Product, and other teams throughout the organization.\n\nYou love to solve puzzles, and are a great team player.\n\nThis role is remote. The role requires three hours of overlap with the US Eastern time zone (i.e., New York City) daily.\n\nWhat youโll do:\n\nDepending on your preferences and the current needs of the team, you may either focus on just one or two of the following areas, or you may choose to become involved with many of them.\n\n\n* Security architecture โ create a technical plan for partitioning and consolidating our cookies; draft up a sequence diagram for a new middleware to prevent IDOR attacks; implement a POC for leveraging CAPTCHA challenges in cross-origin embedded iframes; draft some code to modify the expiration behavior of our JWTs then pair with our API team to get feedback\n\n* Penetration testing โ either hunt for security issues on our production or staged applications during an open-box internal pen test, or help coordinate an engagement with an external firm\n\n* Writing code for internal automated security tools โ write some code, usually in Python, Bash, or Go, to support any of our team's various initiatives. Often we strive to facilitate a culture of โpaved roadsโ for our developers, such that it is easy for any developer to incorporate security into their designs and implementations\n\n* Threat modeling โ consider how malicious attackers may compromise our systems, and advise developers and product managers on what defenses are needed\n\n* Code reviews โ discover weakness in our source code before it reaches production\n\n* Bug bounty program โ help triage new incoming reports on a daily basis, plus launch creative initiatives to increase researcher engagement on our programs\n\n* Web Application Firewall and Rate Limiting โ expand coverage and tune new rules while coordinating with developers, support team members, and the site reliability team\n\n* Remediation โ enable and encourage developers to correctly fix recently discovered security issues in a timely manner, ultimately reducing our Mean Time To Remediate\n\n* Secure Software Development Lifecycle โ configure automated tooling (eg. static and dynamic code analysis,, IAST) in our SDLC to detect security issues in our source code before it reaches production\n\n* Developer Education, Security Culture โ create fun ways to spread technical security awareness throughout the engineering department\n\n* Incident response โ lead or assist in running the various phases of an incident response, including initial detection, triage, containment, recovery, root cause analysis, retrospective, etc.\n\n* Collaboration with the infrastructure security team โ pair with members of the infrastructure security team on various projects to secure our cloud instances and employee workstations\n\n* Collaboration with the compliance and privacy team โ help ensure that our company complies with industry best practices and standards\n\n* Process improvements โ help strengthen our own internal processes and procedures\n\n* A typical day will look like:\n\n\n\n* Engage with one or more product development teams and guide them through a threat model and data flow analysis.\n\n* Review the code for major new functionality to ensure security best practices are followed. \n\n* Review new tickets in our bug bounty program (http://hackerone.com/vimeo) and use your system design and threat modeling knowledge to reproduce, define risk and mitigating controls and propose a fix., \n\n* A call or two with Development, Product Management teams to discuss security-related issues\n\n* Pen test a new feature in a staging environment with Burp Pro\n\n* Assist the compliance team on a privacy-related project\n\n* Provide technical advice in response to occasional questions from developers and other members of the security team\n\n\n\n\n\n\nSkills and knowledge you should possess:\n\n\n* Required: 5+ years of prior experience in either software development, devops, or site reliability engineering with hands-on coding experience.\n\n* Preferred: prior experience in Application Security\n\n* 7+ total years of relevant experience in Engineering, Application Security, or a similar technical field.\n\n* Strong knowledge of modern web, mobile, and network security\n\n* Strong programming skills with at least one of the following languages, and the ability to read all of them: Python, Go, PHP, Javascript, and Ruby\n\n* Expertise with application pen testing, using tools like Burp or Zap\n\n* Confident working in and across cloud environments like AWS and GCP. Detailed knowledge of at least one cloud environment.\n\n* Confident with shell scripting\n\n* Confident with common SDLC components, like git, Jira, Jenkins, etc\n\n* Confident ability to communicate technical security concepts to developers\n\n* At least an upper-intermediate level of English\n\n\n\n\nBonus points:\n\n\n* Link to a Github repo with security tools/scripts youโve developed or help maintain\n\n* Full-stack web development experience creating RESTful applications (in any language) is a big plus\n\n* Open source vulnerability research or blog posts is a big plusS\n\n* Experience with system security hardening guidelines and SDLC principles\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud, API and Engineer jobs that are similar:\n\n
$62,500 — $105,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nTel Aviv, Tel Aviv District, Israel
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAs a Sr. Application Security Engineer at Vimeo, you will engage in a variety of activities, either offensive, defensive, or some combination thereof, ultimately aimed at safeguarding our users who entrust Vimeo with their content every day.\n\nYouโll plan, carry out, and lead security initiatives to monitor and protect sensitive data and systems from infiltration and cyber-attacks.\n\nYou will likely collaborate frequently with and support developers, as well as members of the infrastructure security team, the compliance team, IT, Product, and other teams throughout the organization.\n\nYou love to solve puzzles and are a great team player.\n\nThis role is remote.\n\nWhat youโll do:\n\nDepending on your preferences and the current needs of the team, you may either focus on just one or two of the following areas, or you may choose to become involved with many of them.\n\n\n* Penetration testing โ either hunt for security issues on our production or staged applications during an open-box internal pen test or help coordinate an engagement with an external firm\n\n* Writing code for internal automated security tools โ write some code, usually in Python, Bash, or Go, to support any of our team's various initiatives. Often, we strive to facilitate a culture of โpaved roadsโ for our developers, such that it is easy for any developer to incorporate security into their designs and implementations\n\n* Threat modeling โ consider how malicious attackers may compromise our systems, and advise developers and product managers on what defenses are needed\n\n* Code reviews โ discover weaknesses in our source code before it reaches production\n\n* Bug bounty program โ help triage new incoming reports on a daily basis, plus launch creative initiatives to increase researcher engagement in our programs\n\n* Web Application Firewall and Rate Limiting โ expand coverage and tune new rules while coordinating with developers, support team members, and the site reliability team\n\n* Remediation โ enable and encourage developers to correctly fix recently discovered security issues in a timely manner, ultimately reducing our Mean Time To Remediate\n\n* Secure Software Development Lifecycle โ configure automated tooling (eg. static and dynamic code analysis, IAST) in our SDLC to detect security issues in our source code before it reaches production\n\n* Developer Education, Security Culture โ create fun ways to spread technical security awareness throughout the engineering department\n\n* Incident response โ lead or assist in running the various phases of incident response, including initial detection, triage, containment, recovery, root cause analysis, retrospective, etc.\n\n* Collaboration with the infrastructure security team โ pair with members of the infrastructure security team on various projects to secure our cloud instances and employee workstations\n\n* Collaboration with the compliance and privacy team โ help ensure that our company complies with industry best practices and standards\n\n* Process improvements โ help strengthen our own internal processes and procedures\n\n* A typical day will look like:\n\n\n\n* Engage with one or more product development teams and guide them through a threat model and data flow analysis.\n\n* Review the code for major new functionality to ensure security best practices are followed. \n\n* Review new tickets in our bug bounty program (http://hackerone.com/vimeo) and use your system design and threat modeling knowledge to reproduce, define risk and mitigating controls and propose a fix. \n\n* A call or two with Development, Product Management teams to discuss security-related issues\n\n* Pen test a new feature in a staging environment with Burp Pro\n\n* Assist the compliance team on a privacy-related project\n\n* Provide technical advice in response to occasional questions from developers and other members of the security team\n\n\n\n\n\n\nSkills and knowledge you should possess:\n\n\n* Required: 4+ years of prior experience in either software development, devops, or site reliability engineering with hands-on coding experience.\n\n* Preferred: prior experience in Application Security\n\n* 6+ total years of relevant experience in Engineering, Application Security, or a similar technical field.\n\n* Strong knowledge of modern web, mobile, and network security\n\n* Strong programming skills with at least one of the following languages, and the ability to read all of them: Python, Go, PHP, Javascript, and Ruby\n\n* Expertise with application pen testing, using tools like Burp or Zap\n\n* Confident working in and across cloud environments like AWS and GCP. Detailed knowledge of at least one cloud environment.\n\n* Confident with shell scripting\n\n* Confident with common SDLC components, like git, Jira, Jenkins, etc\n\n* Confident ability to communicate technical security concepts to developers\n\n* At least an upper-intermediate level of English\n\n\n\n\nBonus points (nice skills to have, but not needed): \n\n\n* Link to a Github repo with security tools/scripts youโve developed or help maintain\n\n* Full-stack web development experience creating RESTful applications (in any language) is a big plus\n\n* Open-source vulnerability research or blog posts is a big plus\n\n* Experience with system security hardening guidelines and SDLC principles\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud and Engineer jobs that are similar:\n\n
$65,000 — $125,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nBengaluru, Karnataka, India
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAs an Associate Threat Researcher, you will join Fortraโs Managed Threat Intelligence group: a world-class threat intelligence team focused on generating actionable threat intelligence findings for clients of Fortra Managed Services. With a core focus on email-based threats, account takeover attacks, and other digital impersonation fraud such as counterfeiting, this role helps Fortra clients fully understand the nature of the threats targeting them and gives critical intelligence to help clients most effectively prioritize aspects of their defensive posture.\n\nWHAT YOU'LL DO\n\n\n* Actively research a variety of cyber threats using technical analysis techniques, data analysis, and both open-source and deep/dark web intelligence gathering.\n\n* Produce both long and short form finished intelligence products taking the form of threat reports, intelligence briefings, whitepapers, and RFI deliverables.\n\n* Partner with Marketing and other content teams to translate intelligence findings into blog posts and other material demonstrating Fortraโs thought leadership.\n\n* Perform cutting-edge research on BEC and other types of phishing attacks.\n\n* Write intelligence alerts, threat reports, whitepapers, and blog posts based on research findings from the Fortraโs Threat Intelligence teams.\n\n* Participate in a peer review process of intelligence deliverables by providing notes and constructive feedback.\n\n* Analyze threats to identify novel adversary capabilities, tactics, techniques, and procedures.\n\n* Conduct data analysis to identify notable trends and activity groups in email-delivered, Account Takeover, and Digital Impersonation activity across the cybercrime ecosystem.\n\n* Monitor previously identified activity groups over time to track activity and evolution in their behavior.\n\n* Engage with customers and internal stakeholders to conduct RFI intake briefings and communicate threat research findings. This will involve presenting findings to key stakeholders.\n\n* Other duties as assigned.\n\n\n\n\nQUALIFICATIONS\n\n\n* 5+ years in security operations, or 1-3 years in intelligence analysis or investigative journalism.\n\n* Strong understanding of social engineering techniques, phishing threats, and digital impersonation tactics.\n\n* Experience analyzing email-based threats, including familiarity with SMTP and email header analysis.\n\n* Fluent in reading web-based scripting languages including HTML, PHP, and JavaScript.\n\n* Able to effectively develop intelligence requirements to an RFI via interaction with stakeholders.\n\n* Exceptional research skills using both OSINT and private threat data.\n\n* Experience querying both relational and non-relational databases.\n\n* Outstanding data analysis skills and experience with data analysis tools, including Microsoft Excel.\n\n* Exceptionally strong analytical reasoning, problem solving, and decision-making skills.\n\n* Exceptional ability to write reports communicating complex research findings to a broad audience.\n\n* Able to effectively present analytical findings to a wide range of audiences\n\n* Ability to work independently and effectively as part of a remote team with minimal supervision.\n\n* Relentless curiosity and desire to self-develop in order to keep up with the evolving threat landscape.\n\n* Intermediate scripting knowledge, and a passion for automating routine or repetitive tasks.\n\n* Experience with querying MySQL, MSSQL, Athena, MongoDB, and ELK systems.\n\n* Familiarity with web-application penetration testing principles. Note: this job is not a pen-testing role.\n\n* Experience analyzing web traffic using Wireshark, developer tools, or other mechanisms.\n\n* Experience DE obfuscating code to facilitate analysis.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Marketing and Marketing jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout the Role: \n\nWe are building our documentation team and are looking for a Technical Writer to help lead the end-to-end vision, strategy, and implementation of Redpanda products. Reporting to the Technical Writing Manager, you will document multiple functional areas of Redpanda products, including all aspects of security, data balancing, and cluster configuration. You will advocate for the user experience of our products (including the core streaming platform and cloud SaaS areas), spearhead a user-centric approach, and help lead product strategy. You will be a foundational member of the documentation team, helping to build processes, and drive strategy. This is an opportunity to work closely with product and engineering leadership and teams at a fast-growing, well-funded startup.\n\nYou Will:\n\n\n* Collaborate with engineering teams to discuss technologies and workflows, and create top-notch documentation\n\n* Write, format, and edit content, including security configurations, cluster configuration, and Redpanda Cloud content\n\n* Contribute to web content designโa content design background is a plus\n\n* Facilitate knowledge sharing throughout our engineering, product management, and design teams and help produce accurate, well-written communications\n\n* Partner with content specialists to define documentation standards and best practices\n\n* Participate in assessing and proposing software and methods to continuously improve our documentation processes\n\n* Write and revise content/test features with the customer experience as the primary driver\n\n* Engage in community discussions with OSS, prospective, and paying customers\n\n* Be part of a diverse remote distributed team\n\n\n\n\nYou Have:\n\n\n* 4+ years of experience writing technical documentation for an external developer audience\n\n* Familiarity with basic software security fundamentals \n\n* Ability to distill complex technical concepts into clear, comprehensive, developer-focused documentation\n\n* Recent experience working in a docs-as-code environment \n\n* Understand and have worked on Git, open-source development, Asciidoc/Antora, front-end web development\n\n* Experience working with open source technologies and communities\n\n* Read and code in languages such as Java, golang or Python, and YAMLโfamiliarity with data streaming and/or Apache Kafka a plus\n\n* Excellent information architecture and information design skills\n\n* Familiar working with Apache Kafkaยฎ (event streaming), databases, or distributed systems\n\n* Rabid desire to help our customers get the information they need quickly and easily\n\n* Excellent writing, editing, and verbal communication skills\n\n\n\n\n \n\nU.S. base salary range for this role is $144,000 - $170,000 (CA, NY, WA) and $125,000 - $148,000 (other US locations). Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Writer, Education, Cloud and Golang jobs that are similar:\n\n
$65,000 — $95,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Senior Security Operations Center Analyst East Coast
\nReports to: Manager, Security Operations Center\n\nLocation: Remote, based in East Coast USA\n\nCompensation Range: $95,000 to $115,000 base plus bonus and equity \n\nWhat We Do:\n\nFounded in 2015 as a fully remote company by former NSA cyber operators, Huntress was built on a simple premise: to force hackers to earn every inch of their access. \n\nTodayโs cyber-attacks arenโt limited to large organizations with the security tools that can ward off threats. Hackers don't discriminate and will find a way to penetrate any vulnerability in any size business, which is why Huntress focuses on protecting those small to midsize businesses that make up the backbone of our economy.\n\nHuntress stops hidden threats that sneak past preventive security tools by utilizing our award-winning security platform and expert human threat hunters through dynamic products including Managed EDR, MDR for Microsoft 365, and Managed Security Awareness Training.\n\nJoin the hunt and help us stop hackers in their tracks!\n\nWhat Youโll Do: \n\nDo you like puzzles or do you like to take things apart just to figure out how they work and then put them back together? Or do you look at everyday things and question โwhyโ and try to improve them? Or perhaps you enjoy researching security-related topics and sharing your findings/knowledge with people to help them grow? If so, then keep reading! \n\nThe Huntress SOC team has the unique honor of waking up every morning knowing weโre going to make hackers regret targeting our partners and customers. As a Senior Security Operations Center Analyst, we're looking for a seasoned expert possessing extensive knowledge of cybersecurity and IT principles. The successful Huntress Senior SOC Analyst will have but not be limited to a well-established track record of leading and actively participating in critical team and business unit initiatives. Such activities include a technical escalation point, creating training sessions/content associated with the training, and sharing important milestones while welcoming feedback for project-based endeavors with other senior members of the SOC and management team. \n\nWe defend over 2 million endpoints, which continues to grow monthly. Considering this marketโs tighter budget, itโs not financially possible to dedicate human analysts to each client. Our global SOC team addresses this by using highly automated efficiencies that make intruders earn every inch of their access.\n\nThe following is what Huntress is looking for in a Senior SOC Analyst candidate.\n\nResponsibilities:\n\n\n* Lead SOC training programs and contribute to content creation ensuring the team is well-equipped with the latest knowledge and skills\n\n* Offer guidance/mentoring to the junior analysts for their daily operations and tasks while also reporting to management how to better close any seen gaps across the team\n\n\n\n* We're all here to make each other better and to keep pushing each other to a higher standard while being accountable to each other as well\n\n\n\n* Provide technical guidance and expertise to the other parts of Huntress as required.\n\n* Work with other teams to identify and mitigate threats as they appear on a day-to-day basis\n\n* Continually growing your knowledge of the internal procedures and processes, the Huntress product, the threat landscape, and customer environments\n\n* Using analytical thinking and problem-solving skills to gain greater efficiencies in the Security Operations processes and procedures or other business processes that impact the SOC team\n\n* Contribute to external facing huntress content such as blogs, webinars, presentations, and speaking engagements\n\n\n\n\nWhat You Bring To The Team: \n\n\n* 3+ years experience in a SOC, Incident Response, or IT role\n\n* Excellent verbal and written skills with the ability to explain possible complex alerts/events in a non-complex way\n\n* Proven mentoring experience and skills to junior team members allowing them to grow individually and as a team\n\n* Equivalent self-guided study experience or Bachelorโs degree in Information Technology, Computer Science, System Administration, or Cyber Security\n\n* Understanding of Malware Analysis (Configuration of isolated Malware Analysis VM, Identification of File Formats, Basic Static & Dynamic analysis)\n\n* Demonstrated experience with Windows OS, and/or Mac OS as an attack surface.\n\n\n\n* MacOS equivalent of the above is a plus\n\n\n\n* Demonstrated experience with basic Threat Actor Tools and techniques: (MITRE ATT&CK Framework, PowerShell & Command Prompt Terminals, WMIC, Scheduled Tasks, SCM, Windows Domain and host Enumeration Techniques, Basic Lateral Movement Techniques, Basic Persistence Mechanisms, Basic Defense Evasion Techniques, other offensive/Red Team TTPs)\n\n* Demonstrated experience with Windows Administration or Enterprise Domain Administration and upkeep: (Active Directory, Group Policy, PowerShell, Windows Server Update Service, and Domain Trusts)\n\n* Network Administration Skills: (Network Protocols and ports, OSI Layers, Network Segmentation techniques such as VLANs, Network Address Translation, Public and private IP Addresses, Default Gateways, Subnet Masks, IP Address assignment, DNS, Firewalls, IDS, Load Balancers, and Proxy Servers, Remote Access Methods such as VPNs, RDP, SSH, VNC, and Telnet)\n\n* Network Analysis: (Familiarity with Wireshark, network logging, and basic networking ports used)\n\n* Understanding of web technologies (web servers, OWASP top 10, web services, etc.)\n\n\n\n\nPreferred Qualifications:\n\n\n* Experience with scripting languages (such as PowerShell, Python, Bash, PHP, JavaScript, or Ruby) \n\n* Familiarity with MSP tools such as RMMs\n\n* Demonstrated experience on platforms such as HackTheBox, TryHackMe, Blue Team Labs Online, etc. \n\n* Participation in cybersecurity competitions such as Capture the Flags, the Collegiate Cyber Defense Competition, etc.\n\n* Previous experience working at or with an MSP/MSSP\n\n\n\n\nWhat We Offer: \n\n\n* 100% remote work environment - since our founding in 2015\n\n* Generous paid time off policy including vacation, sick time, and paid holidays\n\n* 12 weeks paid parental leave\n\n* Highly competitive and comprehensive medical, dental, and vision benefits plans \n\n* 401(k) with 5% contribution regardless of employee contribution\n\n* Life and Disability insurance plans\n\n* Stock options for all full-time employees \n\n* One-time $500 reimbursement to build/upgrade home office\n\n* Annual allowance for education and professional development assistance \n\n* $75 USD/month digital reimbursement\n\n* Access to both Udemy and BetterUp platforms for coaching, personal, and professional growth\n\n\n\n\n \n\nHuntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. \n\nWe do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. \n\nWe do discriminate against hackers who try to exploit small businesses. \n\nAccommodations: \n\nIf you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or participating in the employee selection process, please direct your inquiries to [email protected]. Please note that non-accommodation requests to this inbox will not receive a response. \n\nIf you have any questions about your personal data privacy at Huntress, please visit our privacy page.\n\n#BI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education, Microsoft and Senior jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nColumbia, Maryland, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nKiva Confections (www.kivaconfections.com) is a world-class cannabis-infused edibles company in California, the largest cannabis market in the world. Kiva's line includes Kiva Chocolate Bars, Terra Bites, Petra Mints, Lost Farms Gummies & Chews, and Camino Gummies. Our products are crafted from premium ingredients and thoughtfully combined with California cannabis. Since our beginning in 2010, our goal has been to create confections that redefine what a cannabis confection ought to be. By applying art and science, we ensure a deliciously consistent experience.\n\n\nWe have high-reaching growth plans as the legal market and consumer adoption expand. Key growth initiatives include ambitious platform innovation, outstanding marketing, geographic expansion, strategic partnerships, and more. We are resourced for this spectacular growth and looking for great people to help take us to the next level.\n\n\nAre you a digital marketing enthusiast with a proven track record of developing and executing successful cross-channel strategies? Do you have a passion for the cannabis industry and a drive to lead innovative digital initiatives? If so, we have an exciting opportunity for you!\n\n\nWe are seeking a Digital Marketing Manager to drive our digital and web marketing strategies for Kiva confections, Camino, Lost Farm, Petra and Terra. In this role, you will be responsible for implementing content strategies, overseeing digital growth initiatives, and collaborating with internal and external teams to achieve business goals on both the cannabis and hemp digital platforms. Your role will be vital in enhancing brand presence, optimizing customer engagement through digital channels, and supporting our DTC efforts.\n\n\n\nAs Digital Marketing Manager, you will...\n* Execute omni channel marketing strategies from optimization to reporting, ensuring alignment with company objectives.\n* Manage digital advertising efforts, including budgeting and collaborating with Brand, Creative and E-Comm teams on ad creative for both cannabis and hemp sites\n* Manages and grows the Digital Marketing Associate shared with the Director of E-Commerce\n* Implement marketing strategies for third-party cannabis listing/ordering sites (e.g., Weedmaps, Leafly, I Heart Jane, Dutchie) to enhance brand presence and value for retail partners.\n* Work with the Director of E-Comm and agencies to maintain and update best-in-class websites for our brands.\n* Develop and implement SEO strategies to improve organic rankings and search traffic, with ongoing performance reporting.\n* Maintain a monthly digital marketing calendar aligned with overall marketing initiatives and promotional activities.\n* Collaborate with the creative team and brand managers to develop campaign assets that adhere to brand guidelines.\n* Coordinate campaigns, and report on performance in collaboration with the Social Media and PR team.\n* Analyze digital channel performance metrics to drive future marketing decisions.\n* Generate monthly reports and assess the performance of all digital marketing campaigns on both cannabis and hemp sites.\n* Understand technical limitations and opportunities working with a compliant heavy landscape\n\n\n\nWhat we're looking for...\n* Bachelor's or Master's degree in Marketing, Communications, or a related field.\n* Proficiency in digital marketing tools (e.g., Web CMS, Google Analytics, etc.).\n* 5+ years of experience in digital marketing, website management, and social media.\n* Strong knowledge of social media platforms (e.g., Instagram, LinkedIn, Twitter, etc.).\n* Proven track record of managing SEO/SEM, marketing database, email, and social media campaigns.\n* Experience with third-party and e-commerce platforms.\n* Strong numerical and analytical skills for data interpretation.\n* Effective communication and project management skills.\n* Genuine passion for and interest in the cannabis industry.\n* Prior cannabis or hemp industry experience is a plus.\n\n\n\n\n$100,000 - $125,000 a yearPlease note, we consider a number of factors such as internal pay parity, relevant experience/skills, geographic location, etc.\n\nKiva Confections provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\n\n\nDISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)\nAs part of your job application and the Companyโs evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category:\n\n\nCategory: Personal Identifiers\nExamples: Name, alias, postal or mailing address, email address, telephone number, social security number, driverโs license or state identification card number, passport number\n\n\nBusiness Purpose:\n - To comply with state and federal law and regulations requiring; employers to maintain certain records;\n - To evaluate your job application and candidacy for employment;\n - To obtain and verify background check and references; and\n - To communicate with you regarding your candidacy for employment.\n\n\nCategory: Pre-Hire Information\nExamples: Job application, resume, background check results, job interview notes, and candidate evaluation records\nBusiness Purpose: Same as above\n\n\nCategory: Employment History\nExamples: Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations\nBusiness Purpose: Same as above\n\n\nCategory: Education Information\nExamples: Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained\nBusiness Purpose: Same as above\n\n\nIf you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education, SEO, Marketing and Legal jobs that are similar:\n\n
$65,000 — $132,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n\nJob Description\n\n\nAs a Zscaler Technical Account Manager (TAM), you will provide world-class post-sales engineering and services assistance to enterprises/service providers. You will interact with customers in a professional and efficient manner to resolve their highest priority challenges along with driving product adoption & best practices. All TAMs are held to the highest industry standards for responsiveness and services provided. The TAM owns and manages the post-sales technical relationship with Zscaler customers and ensures that Zscaler is and continues to be considered a key technology partner within the account. The TAM will work closely with the Field Sales Team, Customer Success and TAC to ensure that all Zscaler products and services are deployed in a manageable and supportable way, and the customer gets the most out of their investment for the life of the contract. The TAM will work toward establishing an excellent working relationship with other members of the Zscaler Team that are active within their accounts. As the Zscaler platform integrates with many aspects of the Internet and customer infrastructure, a thorough understanding of Internet protocols, information security and networking is required.\n\nResponsibilities/What You'll Do: \n\n\n* Manage, escalate, and drive satisfactory resolution of customers' technical, service and infrastructure issues based on Zscaler products and technologies.\n\n* Manage implementation and consulting projects, where you would be expected to plan, schedule and implement Zscaler solutions (ZIA, ZPA, ZDX etc.) for customers or service providers.\n\n* Help develop, drive implementation of and maintain best practices for effective operation of Zscaler products\n\n* Expected to own technical escalations from the region and drive them to resolution.\n\n* Expected to assist on rare occasions when contacted by assigned Enterprise accounts for critical business impact P0/P1 escalations during non-operational hours.\n\n* Create and facilitate communication channels between the account and product management/engineering teams in Zscaler.\n\n* Proactively inform customers about cloud updates, upgrades and ensure necessary action to maintain availability and customer satisfaction.\n\n* Provide on-site and virtual product training to assigned Enterprise accounts.\n\n* Pro-actively develop and deliver notifications of new Zscaler products and technologies to assigned Enterprise accounts.\n\n* Pro-actively monitor reporting and consumption information along with policy configurations of Zscaler technologies at customer sites and make on-going recommendations to enhance overall experience.\n\n* Help develop and maintain content in both internal and customer-facing Knowledge Bases.\n\n* Maintain intimate knowledge of all Zscaler products and services.\n\n* Provide clear and constructive product feedback to Zscaler Product Management based on customer requirements to help shape the future of the platform.\n\n\n\n\nQualifications\n\n\n\n* 4-5 years of technical engagement experience with accounts (either pre or post-sales) is preferred.\n\n* Experience in implementing/supporting web and/or network security solutions.\n\n* Experience in the high-tech networking and information security industry.\n\n* Committed desire to provide customer satisfaction.\n\n* Strong written and verbal communication skills.\n\n* In-depth understanding of enterprise networks and infrastructure.\n\n* Strong Troubleshooting and customer management skills is a must.\n\n* In-depth understanding of TCP/IP, including reading packet captures and general diagnostics is required.\n\n* Understanding of modern authentication frameworks and platforms (e.g. SAML, SCIM, Okta, Azure AD etc.) is required.\n\n* Practical understanding of system administration (Windows, MacOS, Linux etc.) is required.\n\n* Experience with FreeBSD and Linux in general is desired.\n\n* Practical understanding of common Internet protocols (e.g. HTTP, SSL/TLS, DNS, FTP etc.) is required.\n\n* Basic Shell Scripting/Programming Experience (bash, Perl, etc.) is an added advantage.\n\n* SQL experience is an added advantage.\n\n* Understanding of various routing and switching architectures (Cisco, Juniper, etc.) is an added advantage.\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Cloud, Sales and Linux jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nFor more than 20 years, PointClickCare has been the backbone of senior care. Weโve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, weโve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patientโs journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\nPosition Summary:\n \nYour focus is on providing an exceptional customer experience while handling technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting simple to moderately complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is key to your success.\n\n\n\nResponsibilities:\n* Provide world class customer support demonstrating focus and empathy to clients who have problems administering, configuring, and using the application\n* Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities\n* Facilitate the resolution of simple to moderately complex technical issues by way of log analysis, research, or problem recreation\n* Work cross-functionally within the team, to deliver quality, satisfaction, and resolutions to customers\n* Effectively use and search the knowledge base, occasionally contributing new or updated content \n* Meet or exceed established service delivery guidelines and key performance indicators\n* Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system\n* Be available to work rotating shifts between 8am to 8pm EST on weekdays with occasional scheduled overtime for weekends, holidays, and on-call as necessary when determined by business need \n\n\n\nWhat does it take:\n* Understand the business processes and practices within a long-term care or medical facility\n* Strong, demonstrable problem-solving skills\n* Excellent communication skills, written and oral\n* Energized and motivated by a fast paced, dynamic, high demand working environment\n* Demonstrated ability to multi-task, prioritize, and manage customer expectations\n* A quick learner with acumen for software and technology \n* A patient and active listener who is detail-oriented\n* High level of customer focus and empathy\n* Familiarity with PointClickCare software is an asset\n\n\n\nRequired Experience: \n* 1-2 years practical experience supporting and trouble-shooting web-based software applications\n* Experience using diagnostic tools to help resolve customer issues\n* Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities\n* Bachelors Degree or post-secondary schooling is preferred\n\n\n\n\n$55,000 - $63,000 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $55,000 - $63,000 + bonus or commission + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Leverโs Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCareโs human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior and Senior jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote or Mississauga
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nEach day you will work with a cross-functional team of brilliant professionals combining business, design, product, user experience and engineering expertise, working relentlessly to push the boundaries of whatโs possible and paving the road for the future of news and entertainment media.\n\nThe Audience Technology group is looking for an experienced, talented and knowledgeable Software Engineer to join the Consumer/Network Services team responsible for developing, supporting and maintaining our microservices, core backend APIs, and systems that power donor/subscriber conversion experiences on NPR platforms . These are the APIโs and services that drive innovation and engagement across NPRโs audience facing digital platforms and member station touch points.\n\nWe are looking for someone to help develop, support and maintain our audience revenue platforms which include donations and our premium podcast offering. Examples of technology youโll work with include our payment processing solution (Stripe), the systems powering our Podcast Subscription Service (NPR+). You will be a vital contributor to NPRโs efforts to increase financial support from our audience for our mission as we build the technology needed to service long term sustainable growth.\n\nYouโll also work on the Listening and Identity services, which directly power the NPR One and NPR mobile applications as well as our NPR One Alexa skill. These services provide NPR content recommendations directly to thousands of users on a daily basis. Youโll also collaborate closely with our client-side engineering teams who manage NPR.org and the NPR mobile app.\n\nThis is a union represented role covered under the terms of a collective bargaining agreement with DMU. \n\nRESPONSIBILITIES\n\n\n* Write clean, efficient and reusable code based on product specifications\n\n* Participate in all phases of quality assurance and defect resolution\n\n* Aid in the development and maintenance of CI/CD pipeline implementations\n\n* Knowledge share, write technical designs & participate in code reviews\n\n* Mentor and coach junior engineers on code quality and best practices\n\n* Consult with senior engineers across the department while designing comprehensive solutions\n\n* Provide input on system design and architecture within the feature areas and services owned by the team\n\n* Work closely with other software engineers, partner teams, dev ops engineers, infrastructure engineers, product designers, QA engineers, engineering managers and product managers\n\n* Improve team/development processes\n\n* Join agile ceremonies,including daily stand-ups, sprint retros, sprint reviews and more\n\n* Join our on-call rotation\n\n* Other duties as assigned\n\n\n\n\nThe above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time.\n\nMINIMUM QUALIFICATIONS\n\n\n* Fluency in or working knowledge of PHP (or alternative back-end language)\n\n* Fluency in JavaScript / TypeScript\n\n* Fluency in or working knowledge of PHP (or alternative back-end language)\n\n* Experience in developing and working with RESTful APIs that utilize cloud infrastructure such as AWS\n\n* Ability to develop software that is scalable and performant under high loads.\n\n* Familiarity with SQL and RDBMS technologies \n\n* Strong Object-Oriented programming skills \n\n* Familiarity with deploying and monitoring production systems\n\n* Experience writing unit and other automated tests\n\n* Knowledge of web development best practices, coding standards, code reviews, source control management, build processes, deployment, rollback, testing, monitoring\n\n\n\n\nPREFERRED QUALIFICATIONS\n\n\n* Experience with Stripe or other payment processing platforms.\n\n* Experience with Supporting Cast or other podcast subscription platforms.\n\n* Previous work in PCI-compliant environments, or comparable security experience\n\n* Experience with CRM platforms used by NPR and Member stations such as Salesforce \n\n* Advanced experience with Amazon AWS or equivalent cloud computing platform, including Lambda, EC2s, ASGs, ElastiCache, DynamoDB, RDS and CodeDeploy\n\n* Familiarity with Google BigQuery\n\n* Additional programming languages and frameworks fluency (for example, Python)\n\n* Experience with CI/CD pipelines (Github Actions, Jenkins, CodeFresh, or equivalent)\n\n* Experience using performance monitoring and log aggregation applications (Datadog, New Relic)\n\n* Knowledge and experience with different caching layers of caching (browser, DNS, web server, application, etc) and caching technologies/services (Redis, Elasticache, CDNs, AWS CloudFront)\n\n* Exposure to NoSQL databases (Elasticsearch, DynamoDB)\n\n* Experience with React and Redux\n\n* A/B testing experience \n\n* A passion for NPRโs content and/or familiarity with our digital products\n\n\n\n\nWORK LOCATION\n\nRemote Permitted: This is a remote permitted role. This role is based out of our Washington, DC office but the employee may choose to work on a remote basis from a location that NPR approves.\n\nJOB TYPE\n\nThis is a full time, exempt position.\n\nCOMPENSATION\n\nSalary Range: The U.S. based anticipated salary range for this opportunity is $117,968 - 121,507 plus benefits. The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.\n\nBenefits: NPR offers access to comprehensive benefits for employees and dependents. Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPRโs benefits options. Benefits include access to health and wellness, paid time off, and financial well-being. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPR employees. \n\nDoes this sound like you? If so, we want to hear from you. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, React, Testing, JavaScript, Cloud, PHP, NoSQL, Mobile, Senior, Engineer and Backend jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nWashington, District of Columbia, United States
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