The Role\n\nThe Client Engagement & Success Management (CESM) team at Addepar is responsible for the complete post-sales lifecycle of a client. Through strategic guidance and partnership, CESM ensures clients derive maximum value from the platform, leading to overall adoption success, retention, and renewal. Few roles provide such a direct impact on the growth of the company.\n\nThe CESM Enterprise Team manages some of Addepar’s largest and most sophisticated clients, including wirehouses, broker/dealers, banks, private banks, and trust companies. You will become a trusted partner, deeply understanding and advising on their business, including their strategy, clients, services, team, and technology, and helping them increase the value they get from Addepar.\n\nThis role works closely with the Account Manager, cross-functional R&D, and Services teams to effect change management and drive standard methodologies and utilization of the platform. You will be the client’s internal advocate, helping ensure an excellent experience, and capturing feedback on ways that Addepar can build the next generation of client-centric solutions.\n\nAddepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York.\n\nThe current range for this role is $109,000 - $170,000 + bonus + equity + benefits.\n\nYour recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits.\n\n \nWhat You’ll Do\n\n\n* Cultivate long-term relationships with your portfolio of assigned clients, connecting with key business executives, the home office support teams, power users, and end-users using the platform day in and day out.\n\n* Develop a deep understanding of each client's goals, business requirements, and industry challenges, how they use their Addepar solutions to grow and meet their internal/end-client needs, and ensure account retention.\n\n* Provide strategic oversight during the entire client journey, including implementation, adoption, optimization, growth, and renewal; Ensure a seamless handover of knowledge and responsibilities where appropriate.\n\n* Develop success plans with clients, including mutually agreed-to objectives, timelines, and metrics.\n\n* Drive adoption and continuously provide education to clients on new features and the monthly release of enhancements to the software.\n\n* Knowledgeably discuss opportunities for Addepar services, solutions, and standard methodologies in a way that influences internal and external partners to drive outcomes from pre-sales to post-sales engagement.\n\n* Assist in the identification of new revenue opportunities for the Account Manager and participate in proposals to clients, including but not limited to:\n\n\n\n\n* Scoping of new projects that subsequently lead to additional service hours or a service package.\n\n* Introducing other Addepar products/partners for cross-selling.\n\n* Understanding contractual commitments and opportunities for additional revenue.\n\n\n\n\n* Partner with the Account Manager to deliver business reviews to align on business priorities, optimization opportunities, and Addepar’s product roadmap, and to review product usage and adoption patterns and/or insights.\n\n* Be the voice of the client to Product, R&D, Support, Services, Marketing, etc., building strong working relationships with each area to ensure client success and consistency of engagement.\n\n* Build and maintain a high level of client happiness and reference-ability by successfully diagnosing a client's business operations and prescribing appropriate solutions and Services.\n\n* Share Addepar client success stories as well as client success frameworks and processes.\n\n* Develop/maintain technical and business knowledge of industry directions and trends.\n\n\n\nWho You Are \n\n\n* 10+ years in sales, client-facing, client success, and/or strategy roles working for or with financial or wealth management services firms such as wirehouses, broker/dealers, banks, private banks, bank trusts, or other types of large enterprise or consulting firms; Ideally, also worked with a technical product.\n\n* Proven record of translating business needs into technical utilization of available product solutions.\n\n* Strong analytical skills and rigor around bringing discipline, rules, thoroughness, consistencies, and a structured framework to processes and operations.\n\n* Knowledge of technology that helps you engage and have credibility with the R&D teams within Addepar and clients up to MD/C-Suite level.\n\n* History of success as a consultant, strategist, pre-sales, technical account manager, or equivalent driving organizational change and adoption efforts.\n\n* Experience building and maintaining strong relationships with senior executives, key influencers, decision-makers, and power users; executive presence and ability to effectively navigate and persuade all levels of an organization.\n\n* Track record of leading large, sophisticated projects and/or programs, preferably at a large enterprise firm.\n\n* Experience handling difficult clients or situations and can demonstrate successful outcomes or resolutions.\n\n* Strong verbal and written communication skills; Strong time management and prioritization skills.\n\n* Must be collaborative and work effectively within a team environment and cross-functionally across Addepar.\n\n* Ability to navigate data and people to find answers.\n\n* Independent, adaptable, and can thrive in a fast-paced environment.\n\n* Must be open to travel.\n\n* The ability to communicate in Spanish, Portuguese, or other languages is a plus.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Consulting, Education and Senior jobs that are similar:\n\n $60,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States

\nCompany Summary\n\nBugcrowd is the world’s #1 crowdsourced security company. Our award-winning platform combines actionable, contextual intelligence with the skill and experience of the world’s most elite hackers to help leading organizations solve security challenges, protect customers, and make the digitally connected world a safer place.\n\nJob Summary\n\nAt Bugcrowd, we handle application security assessments at an epic scale. As an Application Security Engineer (ASE) you will curate and manage the incoming security vulnerability submissions to some of the world’s biggest companies’ bug bounty programs.\n\nAn ASE is responsible for the ongoing triage and validation services of Bugcrowd managed programs. Under the direction of the Director of Security Operations, you will take incoming submission data and curate it for validity, accuracy, and severity as well as communicate directly with Bugcrowd’s clients or researchers when additional information is required. ASEs also handle Incident Response – escalating and communicating about the highest severity bugs to clients. ASEs need to have strong knowledge of OWASP Top Ten type vulnerabilities. They also usually require a strong skill set in one scripting/development language, often to assist with the design or development of tooling for improving the triage/validation process. The ASE position is perfect for security professionals looking to take their skills to the next level.\n\n**Please note we are only considering candidates located in India at this time\n\nEssential Duties and Responsibilities\n\n\nAn ASE is responsible for assisting with triage and validation services for Bugcrowd’s managed programs. \n\nUnder the direction of the Director of Technical Operations, you will take incoming submission data and curate it for validity, accuracy, and severity as well as communicate directly with Bugcrowd’s clients or researchers when additional information is required. . \n\nThey also usually require a strong skill set in one scripting/development language, often to assist with the design or development of tooling for improving the triage/validation process.\n\n\n\n\nKnowledge, Skills, and Abilities\n\n\nBachelors Degree or previous security consulting experience required\n\nPublished and demonstrated passion for security assessment research\n\nHigh proficiency with Burp Suite (or any other interception proxy) and a working level of experience with other industry-standard tools (nmap, sqlmap, anything included in Kali Linux). Full-stack competency preferred\n\nAbility to execute on individual projects but still contribute to the team\n\nAbility to complete tasks on time\n\nStrong organization, influencing, and communication skills\n\nAbility to effectively allocate both internal and external resources\n\nAbility to train other engineers on application security basics\n\nExperience with assisting in growing a technical team\n\nAbility to design or develop tooling for improving the triage/validation process (as needed).\n\n\n\n\nCulture\n\n\nAt Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.\n\nWe regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.\n\nOur team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.\n\n\n\n\nAt Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring. We are a supportive & collaborative team who understand that reaching Bugcrowd’s potential depends on the happiness of the employee.\n\nDisclaimer \n\nThis position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.\n\nThe company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).\n\nBackground checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by law.\n\nEqual Employment Opportunity:\n\nBugcrowd is EOE, Disability/Age Employer. \n\nIndividuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.\n\n \n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Consulting and Engineer jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nHyderabad, Telangana, India