Smartsheet is hiring a Remote Customer Outcomes Enablement Specialist
\nAs an Enablement Specialist on the Customer Outcomes Journey team, you will be a key driver in the adoption of a company-wide GTM (Go to Market) approach that drives higher levels of customer success and revenue growth. As a key member of the WWFO (Worldwide Field Organization) team you will collaborate across all critical functions to evolve Smartsheet's GTM capabilities and be an active evangelist of the evolving Customer Outcomes approach that impacts both Smartsheet employees and customers. You will enable and evangelize the ability to deliver outcome/value conversations across all stages of the customer lifecycle.\n\nYou will report to the Senior Manager, Customer Outcomes.\n\nYou Will: \n\n\n* Drive Customer Outcome GTM adoption by working cross functionally with sales, enablement and customer success\n\n* Coach various internal partners within Sales and Customer Success on our Customer Outcomes offerings to increase sales productivity and improve deal velocity\n\n* Deliver enablement programs to help in the activation of multiple initiatives across Sales, Marketing, Sales Enablement, Customer Success & Professional Services\n\n* Manage and drive the ongoing adoption, development, and success of sales tools to support pipeline growth, services scoping, and Renewals\n\n* Create scalable assets and Executive level presentations (Business Cases, Professional Services Scope SOWs, Value Realization) targeted at customer champions and economic buyers.\n\n* Use customer usage patterns to gain insights, provide guidance and increase customer adoption and success\n\n* Work with the Sales and Professional Services teams to share customer insights that inform additional product and service sales opportunities\n\n* Identify and share best practices across geographic regions\n\n* Perform other tasks as assigned\n\n\n\n\nYou Have: \n\n\n* 3+ years of management experience in a management consulting firm and/or \n\n* 2+ software company with a focus on value management/engineering or sales transformation\n\n* 2+ years of program management experience\n\n* Bachelor's degree with an emphasis in finance and/or accounting\n\n* Experience with DecisionLink, Snowflake, and/or Tableau is a plus\n\n* Sales GTM experience working with strategic deals, account teams and/or projects\n\n* Deep financial analysis and modeling skills including the ability to educate non-financial roles in concepts such as ROI, IRR, TCO etc.\n\n* Willing to travel periodically based on business needs\n\n\n\n\nPerks & Benefits:\n\n\nHSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees\n\nEquity - Restricted Stock Units (RSUs) with all offers\n\nLucrative Employee Stock Purchase Program (15% discount)\n\n401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)\n\nMonthly stipend to support your work and productivity\n\nFlexible Time Away Program, plus Incidental Sick Leave\n\nUp to 24 weeks of Parental Leave\n\nPersonal paid Volunteer Day to support our community\n\nOpportunities for professional growth and development including access to LinkedIn Learning online courses\n\nCompany Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account\n\nTeleworking options from any registered location in the U.S. (role specific) \n\n\n\n\nSmartsheet provides a competitive range of compensation for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive bonus and RSU stock grant upon accepted offer. \n\nCalifornia & New York: $94,500 to $143,100 | All other US States: $87,500 to $132,500\n\nAbout Smartsheet\n\nSmartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.\n\nAt Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. Weโre looking for people who are driven, authentic, supportive, effective, and honest. Youโre encouraged to apply even if your experience doesnโt precisely match our job descriptionโif your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who arenโt afraid to be innovativeโjoin us! \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Finance, Senior and Sales jobs that are similar:\n\n
$50,000 — $85,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
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๐ค Closed by robot after apply link errored w/ code 403 9 months ago
\nTermsย \n\n\nTitle: VP of Sales\n\nSalary: $150-200K / year (avg range based on work location).ย \n\nCommission: 10-20% on newly signed deals (1st year of deal term only).\n\nEquity: 0.8-1.5% (โ $8-15M in the case of a $1 billion exit).ย \n\nLocation: Remote (North America preferred).\n\nBenefits: Health, dental, and vision insurance, 401k matching or similar, flexible PTO, sponsored transportation, gym, food, Apple devices, home office equipment, team retreats, and more.\n\n\n\nDescription\nYou will be contributing to an ambitious technological project that aims to become the leading wallet provider of the multi-trillion-dollar digital asset industry.ย ย \nYou will join a stellar team of leaders (CEO, COO, CPO, Chief Scientist) and experts (Software Engineers, Offensive Security Engineers, Cryptographers, Protocol Designers) in a highly challenging and collaborative environment. We are seeking a seasoned, smart and over achieving VP of Sales with proven experience and a passion for selling innovative technology to senior executives and developers. You will be responsible for selling into new prospects as well as farming back into existing customers to ensure high renewal and customer satisfaction levels. The ideal candidate will have a background in the crypto industry and a proven track record of successful sales leadership in the tech industry.ย \nAs the VP of Sales, you will also be responsible for coaching, coordinating, leading and growing the sales team, as well as handling cross-team communication with marketing, product, tech, and other teams. You will sell complex scientific and technological products. You must have extensive knowledge of the productsโ parts and functions, and you must understand the scientific processes that make these products work. The balance of your pitch depends on the level of technical knowledge and understanding youโll need to sell the product and to answer client requests. Your target persona will usually be PMs and/or technical staffโengineers and CTOsโfrom the web3 scene and large financial institutions.\n\nResponsibilitiesย \nYour primary goal will be to make record sales for the company every year. We expect you to strongly contribute to increased client acquisition rates, renewal rates, up-selling, cross-selling, customer satisfaction and overall sales team and business success.ย \nExample of a primary metric would be ARR.ย ย \nYour day-to-day tasks will involve:ย ย \n\n\nLead and coach the sales team to meet and exceed sales targets\n\nCollaborate with the executive team to establish sales targets and goals\n\nBuild and maintain relationships with key customers and stakeholders\n\nDevelop and implement sales strategies to increase revenue and market share\n\nDeeply understand why we win and why we lose deals and communicate findings back to the executive team\n\nStay hands-on with hunting, farming relationships, and actual selling\n\nMonitor and report on market trends, competition, and customer needs\n\nHandle cross-team communication with marketing, product, tech, and other teams\n\nStrategize around methods, processes, playbooks, pitches, and directions\n\nEnsure the sales team is meeting or exceeding sales targets\n\nPlan, prepare and execute on strategic deals in complex sales cycles.ย \n\nManaging all technical aspects of RFP / RFI responses.\n\nUnderstand client requirements and provide sales support.ย \n\nSuccessfully match customer pain/requirements to proposed solutions.ย \n\nEffectively communicating clients needs to product teams for roadmap enriching.ย \n\nSolicit and log client feedback to assess data and create new client-targeting strategies.ย \n\nPrepare cost estimates by studying client docs and consulting with other teams.\n\nCollect and document competitive intelligence.ย \n\nIdentify areas for improvement and communicate possible solutions to management.ย \n\nProvide training and produce support material for the sales team.ย \n\nMaster Salesforce and other lead generation and sales automation tools.ย \n\nSupport marketing by attending trade shows, conferences and other marketing events.ย \n\nMaintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, applying for coursework, and participating in professional fairs.ย \n\n\n\n\nRequirementsย ย \n\n\n8+ years experience in sales, with a minimum of 3 years in sales leadership roles.ย \n\nProven success in growing ARR from $500k to $5M, from 30 to 100 clients and beyond.\n\nGreat business acumen (you โhave it in youโ) and love for the deal closing.ย \n\nAbility to forge strong, long-lasting relationships with senior executives and developers.\n\nAbility to creatively present complex concepts in an easy to understand manner.ย \n\nSolid technical understanding of blockchain, software and web technologies.ย \n\nExcellent social skills to build relationships with clients quickly.ย \n\nExcellent analytical and problem-solving skills.ย \n\nExcellent written and verbal communication skills.ย \n\nExcellent presentation and negotiation skills.\n\nExcellent leadership and team working skills.ย \n\nExperience leading sales teams in a remote environment.\n\nComfortable with a fast-paced, startup environment.\n\nWillingness to travel as needed (post-pandemic).\n\n Proven work experience with developer tools and/or cybersecurity software.\n\n Proven work experience in blockchain and/or cybersecurity industries.ย \n\n Extensive knowledge about wallets, crypto custody and associated topics.ย \n\n Entrepreneurial experience, has already co-founded a startup.\n\n As many foreign languages as possible.\n\n\n\nProcess\n\n\nIntro call with COO (30mn).\n\nKnowledge and personality tests (async).\n\nFocus interview with hiring panel (90-120mn).\n\nFinal interview with hiring panel and CEO (60mn).\n\nSubmission for approval by the Board.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Web3, Crypto, Salesforce, Senior, Marketing, Sales and Digital Nomad jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nWorldwide
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