Remote Principal nCino Salesforce Systems Engineer
\nMore than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years.\n\n\nWith more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.\n\n\nThe primary objective of a Principal nCIno/Salesforce Systems Engineer is to provide technical leadership for the Business Systems Administration team maintaining critical enterprise business solutions on-prem, in Microsoft Azure, and a Salesforce hosted environment. Incumbents in this position must have significant technical skills and the ability to apply those skills towards real, workable solutions in nCino for a dynamic business environment. Under the general direction of the IT leadership team and enterprise architect, this position is responsible to advises junior staff members in the group and is expected to plan and organize the group's workload, priorities and project deliverables. \n\n\n\n\n\n\n\nIn this role you'll have the opportunity to:\n* Maintain, install, tune, upgrade, and troubleshoot technical components and sub systems relevant to supported business applications. Develop code, scripts, systems, tools, or other solutions to reduce operational burden by automating complex and repetitive tasks.\n* Develop monitoring and maintenance strategies to ensure availability and performance standard are being met. Monitor and continually review existing applications systems to ensure they are designed to comply with established standards and to empower business operations. Enhance existing tools, develop scalable tools that reduce manual intervention, enhance prevention, detection, and mitigation of service impacts.\n* Perform evaluation of new application systems and partner with leaders across the organization to research and recommend solutions which balance business needs and risk mitigation. Assess architecture and current hardware limitations, define and design system specifications, and evaluate input/output processes and working parameters for hardware/software compatibility.\n* Lead the planning for and supporting disaster recovery and business continuity initiatives. Collaborate across engineering to drive operational health improvements, root cause analysis, post-incident discussions, and their associated remediation's that serve to improve reliability and scale operations.\n* Develop and manage relations with external partners and application vendors including installation and repair of services. Maintain service contracts and licensing; effectively negotiate with outside parties; escalate issues as needed.\n* Analyze and determine systems integration needs and requirements. Coordinates design of subsystems and integration of total system. Defines system support requirements to include monitoring, capacity, staffing and patching/updating. Develop and maintain appropriate applications documentation, including current design and operation.\n* Drive continuous improvement of system automation and system integration of business processes. Remain current on new technologies, methods, and procedure. Proactively identify opportunities to leverage technology tools and techniques to support and improve application resiliency, business processes and operation functions.\n* Identify risks to system integrity (security threats, DR incidents, data corruption), develop policies, determine appropriate precautions, create measurable standards, document procedures, implement changes, and perform ongoing maintenance to ensure business continuity during unplanned events.\n\n\n\nPosition Requirements\n* Bachelor's Degree: IT, Computer Science, or other related field required (an equivalent combination of education and experience may be considered) \n* Administrator certifications related to Salesforce highly preferred\n* 8 or more years of IT experience in the banking, finance, or insurance industry. Substantial exposure in application systems administration with a focus on enterprise-level software application platform required \n* Experience implementing new nCino products onto the Salesforce platform required\n* Must reside in one of the following states: WA, CA, OR, ID, MT, NV, CO, UT, or AZ\n\n\n\nKnowledge, Skills and Abilities\n* Proven experience with complex system planning, configuration, and implementation. Knowledge of Core banking processing technologies, enterprise applications integration, and business process automation tools and best practices. \n* Demonstrate strong technical expertise in installing, configuring, and maintaining software applications in a complex IT environment. Proficiency in troubleshooting performance issues and root causes. Knowledge of programming languages and web-based technologies. \n* Intermediate to advanced knowledge of compute environments, such as server hardware, storage, and virtualization. Skill in scripting language technology, such as PowerShell, Python or T-SQL. Good understanding in data mapping, system conversions, and system integration. Experience with Cloud technologies, such as Kubernetes, Microsoft Azure, and or Amazon Web Services. \n* Ability to meet established deadlines and handle multiple customer service demands from internal and external customers. Able to convey appropriate level of detail effectively to all levels of the organization including non-technical staff and leadership. Excellent communication skills both written and verbal. Ability to collaborate to solve technical problems across teams. Excellent customer service skills, including the ability to handle difficult situations with tact and discretion. \n* Possess a high degree of initiative and motivation. Knowledge of ITIL and ITSM governance concepts. Ability to prioritize and execute tasks in a high-pressure environment. Ability to author policies, document risks, and propose solutions to IT management and senior leadership. \n* Knowledge of commonly used financial industry concepts, practices and guidelines. Familiar with federal and state laws/regulations relative to the IT industry. \n\n\n\nTravel\n* Up to 20%\n\n\n\nCompensation & Benefits\n* Targeted starting compensation range is based on location and experience: $150,000 - $180,000\n* Incentive and commission compensation may be awarded for eligible roles\n* Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life\n* Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays\n* 401k (up to 4% match with immediate vesting)\n* Tuition reimbursement up to $5,250 annually (minimum service requirement)\n* Read more about these and additional benefits at: Employee Benefits | Banner Bank\n\n\n\n\n\n\nPlease take time to review Banner Bank's Consent & Privacy notice before applying.\n\n\nBanner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.\n\n\nBanner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Design, Amazon, Python, Education, Finance, Cloud, Senior, Junior and Engineer jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nHuman Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. \n\nNearly half of all working Americans are not saving enough for their future. Too often itโs because they are employed by a company that doesnโt offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.\n\nWeโre a high-growth tech company changing the retirement industry. Weโve raised $500M and are backed by leading investors. Most recently, by funding from BlackRock as well as many other top investors: TPG (The Rise Fund) with SoftBank led our Series D, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and others.\n\nAbout the role\n\nAs an engineering organization, we seek to redefine the retirement services space with software that drives toward an effortless, efficient, scalable, and highly reliable cloud based experience. \n\nWe:\n\n\n* Value continuous improvement - we care about documentation, security, durability, not just throwing features over the wall.\n\n* Help each other be better engineers - we leave things better than we found it.\n\n* Aspire to collaborate seamlessly - we ensure our software is improving the customer experience.\n\n\n\n\nJoin our Experiences organization as part of a new team dedicated to creating a groundbreaking product for an emerging customer base. We see a unique opportunity to service multiple personas in the financial services industry and are developing new experiences tailored to these roles. This work will require coordination with all of our engineering teams. We want someone passionate about modeling the business opportunity and building a resilient system that will last at least 3-5 years out.\n\nAs a Senior Software Engineer, you will play a pivotal role in architecting and developing new microservices from the ground up, ensuring seamless integration with our existing ecosystem. This is an exciting opportunity to be at the forefront of innovation, working with cutting-edge technologies to deliver exceptional experiences. We seek a strong backend expert passionate about building scalable, robust services and driving forward our customer experience.\n\nWhat you get to do every day\n\n\n* Work on business-critical, foundational services that serve as the backbone of our entire platform.\n\n* Improve complex processes and systems to make them more robust and require less human intervention.\n\n* Design, build, and maintain our user experiences for both external and internal customers.\n\n* Collaborate with other engineers and stakeholders to share knowledge and build expertise.\n\n* Develop ownership over domains in our system and make informed engineering tradeoffs.\n\n* Advocate for and delight internal and external users.\n\n* Write clean, high-quality code and tests to keep our system fast, reliable, and monitorable.\n\n* Build integrations with other systems across the Engineering org.\n\n* Lead and participate in development life cycle activities like design, coding, testing and production release.\n\n* Contribute to our evolving engineering standards, tooling, and processes.\n\n\n\n\nWhat you bring to the role\n\n\n* 7+ years of software engineering experience.\n\n* Experience building scalable backend technologies.\n\n* Experience scaling database platforms (Nosql, SQL).\n\n* You like solving for ambiguity - weโll look to you for ideas on how to solve problems.\n\n* You are excited by opportunities to both break ground on new projects and provide fresh perspective onto past implementations.\n\n* You want to build and own your work end-to-end.\n\n* You are eager to move fast, but recognize when to build for the future.\n\n* Ability to think creatively, and share knowledge with others.\n\n* Ability to write understandable, testable code with an eye towards maintainability.\n\n* Proactive and empathetic mindset - you love to roll up your sleeves to fix problems for our customers.\n\n\n\n\nNice to have\n\n\n* Experience architecting complex SaaS products with Service Oriented Architecture (SOA) and microservices.\n\n* Familiarity with our tech stack - Node.js, React.js, GraphQL, PostgreSQL, AWS\n\n* Strong knowledge of TypeScript.\n\n* Past experience working with cloud technologies such as AWS or Microsoft Azure.\n\n* Experience working in a highly regulated industry - Financial Services, Healthcare, etc.\n\n* Self-driven and willing to learn.\n\n* Proficiency with Git as a version control system.\n\n\n\n\nWhy you will love working at Human Interest\n\nMission - Highly collaborative startup dedicated to supporting employee engagement and growth. Itโs an opportunity to help solve one of the biggest unsolved problems in America: saving for retirement.\n\nCulture - Our operating principles define how we come together as a team to do our work. They reflect Human Interestโs unique view on whatโs important and whatโs right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. \n\n\nCustomer obsession\n\nLong-term orientation\n\nAutonomous and accountable teams\n\nAn escalating bar for talent and performance \n\nFundamental optimism \n\n\n\n\nRead more\n\nCompensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the US. The base salary for this position spans $190,000 - $210,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary that we offer to a new employee within this range is based on their location within the US, their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall Total Rewards package. Depending on the position, additional compensation components such as bonus, commission, and equity may be offered. All of our employees are offered a robust suite of physical, financial and mental wellness benefits.\n\nBenefits - \n\n\nA great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees\n\nTop-of-the-line health plans, as well as dental and vision insurance\n\nGenerous PTO and parental leave policies\n\nAddition Wealth - Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness\n\nLyra - Enhanced Mental Health Support for Employees and dependents \n\nCarrot - Fertility healthcare and family forming benefits\n\nCandidly - Student loan resource to help you and your family plan, borrow, and repay student debt\n\nMonthly work-from-home stipend; quarterly lifestyle stipend\n\nEmployee Resource Groups including Veterans, Lift Evโry Voice, Pride, LatinX, Families, and Women in Tech\n\nFun online and regional events and celebrations and department and company offsites\n\nThe vast majority of our positions can be 100% remote\n\n\n\n\n\nWeโre a great place to work (but donโt take our word for it) \n\nHereโs a list of our awards and accolades:\n\n\n\n\n* Certified as a Great Place To Workยฎ (2023-2024)\n\n* Best Places to Work by Built In (2023-2024)\n\n* Americaโs Best Startup Employers by Forbes (2020-2022, 2024) \n\n* A Top Company by Y Combinator (2020-2023)\n\n* Inc. Fastest Growing Companies (2021)\n\n\n\n\n \n\n\nHuman Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.\n\nHuman Interest employees must adhere to the Companyโs security policies and Code of Ethics. \n\nPlease note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. \n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines. See more: https://humaninterest.com/disclosures \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud, Git, Senior, Engineer and Backend jobs that are similar:\n\n
$62,500 — $115,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSan Francisco Bay Area, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWho are Tide:\n\nAt Tide, weโre on a mission to save businesses time and money. Weโre the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. \n\nTide is about doing what you love. Weโre looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. \n\nWhat weโre looking for:\n\nReporting to the Head of IT and InfraOps, you will be a support focused engineer and will have a background in IT Systems and cloud native administration. Youโll also be entrepreneurial and have the ability to work with a talented global team of engineers while demonstrating an appetite to gain good technical competency and ensuring that the highest levels of system availability, performance and security are met. \n\nAs an IT Enablement Engineer youโll be administering and maintaining IT cloud Infrastructure related technologies within Tide, while also providing 1st/2nd line support functions for the service desk and support teams.\n\nAs an IT Enablement Engineer youโll be: \n\n\n* Administering Tideโs Corporate IT and Infrastructure tech stack, managing current technologies, improving existing practices, integrating the multiples of SaaS applications with Tide systems\n\n* You will maintain the reliability of the macOS and Microsoft Windows platforms with deployment workflows, and software updates\n\n* You will work to scale our Mobile Device Management platforms to support fast-moving teams in a fast-paced environment while helping end users get the most out of their macOS and Windows devices.\n\n* Providing 1st/2nd line systems and application level support to end users\n\n* Troubleshooting problems, answering questions and providing training on IT Systems to end users.\n\n* Identifying, testing, and implementing workarounds for reported issues\n\n* Assist in the maintenance and rollout of new applications and their integrations.\n\n* Document procedures, policies, technical instructions and security practices\n\n\n\n\nWhat makes you a great fit: \n\n\n* You have working knowledge of the following MDM tools\n\n\n\n a. JAMF Cloud\n b. Microsoft Modern endpoint management tools - Intune.\n\n\n* You have knowledge about Okta & you have experience with Identity and Authentication tooling (Okta)\n\n* You have working knowledge of Atlassian backend.\n\n* Knowledge of Google workspace administration would be an added bonus.\n\n* You have knowledge about Windows devices and Windows OS troubleshooting, including device formatting and hardware preparation.\n\n* You have knowledge about Apple devices, Mac OS and its configuration.\n\n* You have a practical level of experience working with ITSM platforms and ticketing systems, specifically Atlassian (JIRA & Confluence)\n\n* Excellent customer focus and a can-do attitude and good communication skills\n\n\n\n\n \n\nWhat youโll get in return: \n\n\n* Competitive salary\n\n* Self & Family Health Insurance\n\n* Term & Life Insurance\n\n* OPD Benefits\n\n* Mental wellbeing through Plumm\n\n* Learning & Development Budget\n\n* WFH Setup allowance\n\n* 15 days of Privilege leaves\n\n* 12 days of Casual leaves\n\n* 12 days of Sick leaves\n\n* 3 paid days off for volunteering or L&D activities\n\n\n\n\n\nTidean Ways of Working \n\nAt Tide, weโre Member First and Data Driven, but above all, weโre One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.\n\nTide is a place for everyone\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe itโs what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyoneโs voice is heard.\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, macOS, Cloud, Microsoft, Mobile and Engineer jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew Delhi, Delhi, India
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nYour career is an investment that grows over time!\n\n\nWealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. Weโre the largest fintech company in Canada, with over 3 million users who trust us with more than $30 billion in assets.\n\n\nOur teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.\n\n\nIT Operations @ Wealthsimple\n\n\nWe have a high-performing IT team, one that is offering the critical daily support we all need. Theyโre looking for a talented new person, someone who can help keep our network and AV systems well-oiled and provide any necessary related services. Someone that's as obsessed with networking, AV and technology as the rest of the team. The successful candidate will work closely with the IT team, as the additional tech support hero/heroine that Wealthsimplers deserve. Your focus will be on building and maintaining our physical networks in our spaces, supporting our AV integrations and helping other Wealthsimplers get the face-to-face help they need to get their jobs done. This role offers the right person the opportunity to help guide Wealthsimple's IT division in its mission to make our lives better, and simple.\n\n\n\nIn this role, you will have the opportunity to:\n* Design, build and configure the network infrastructure in our physical spaces\n* Build out reporting and monitoring tools for the networks\n* Work with our security teams to ensure our on-prem work is safe and secure and our guests have a great experience\n* Troubleshoot and maintain our AV infrastructure\n* Maintain, troubleshoot, and inventory our equipment while providing Wealthsimplers with top-notch technical and moral support, escalating when necessary\n* Schedule and perform audiovisual preventative maintenance, firmware and software upgrades. Plan equipment upgrades ensuring uniform solutions\n* Help to develop and maintain technical documentation and processes\n* Proactively identify opportunities to make things better. Suggest improvements and deploy new technologies to support Wealthsimple's rapid growth\n* Use a ticketing system for tracking issues, troubleshooting, user support and internal communications\n* Work with a dynamic team where roles are fluid but goals are unified. Expect to learn skills beyond the role, and continuously improve your craft\n* Build relationships and trust both with the immediate team as well as our internal customers\n\n\n\nWe are looking for someone who:\n* Has a passion for network infrastructure with 3+ years of experience providing network support and configuration\n* Is familiar with common network monitoring tools and methods\n* Has experience providing audiovisual support in both a corporate office environment as well as to remote users.\n* Entry-level familiarity with A/V and remote presence technologies, both hardware and software (eg. Zoom, Meet, Teams)\n* Has exceptional communication skills coupled with the ability to maintain a solid working relationship with other internal teams\n* Plans, organizes, and schedules in an efficient, productive manner\n* Adjusts quickly to changing priorities and copes effectively with complexity and change\n* Is eager to teach and learn from your team. We value making each other successful!\n* Is willing to find solutions to problems you've never seen before and distill complex problems into simple solutions\n* A creative mind for solving problems outside-the-box\n* Is interested in a hybrid work environment\n\n\n\nSkills we are looking for:\n* Knowledge of network and AV industry standards, manufacturers and technologies \n* Exposure to drafting schematics and diagrams using software like AutoCAD, Lucidchart or Illustrator\n* Has experience setting up and maintaining SNMP servers and related open source software\n* Familiarity with basic networking security concepts (eg network segmentation, RADIUS, MAC whitelisting)\n* Experience with a wide range of audiovisual technologies as well as the desire to learn and play with new tools\n* An understanding of more physical procedures like infrastructure rough-in, cabling, rack building, system troubleshooting and system verification (our vendors do most of the physical work, but a proper understanding of the build process is important)\n* Experience working with a ticketing system (e.g. Zendesk or Jira Service Desk)\n* Comfortable with setting up or troubleshooting the occasional Mac or PC\n* Strong comprehension of productivity suites such as Google Workspace or Microsoft 365\n* Ability to lift up to 30+ lbs (on occasion)\n\n\n\nNice to have (but not necessary):\n* Worked with a cloud-managed network stack like Meraki or Ubiquiti\n* Experience with Python\n* Set up SNMP servers on cloud based infrastructure and set up open source reporting\n* Experience working in an environment where almost all AV equipment is connected to a network. Having worked with technologies like Dante or AES67, video streaming, digital signage and video walls is a plus.\n* You have experience at a startup, in the finance industry or at a well-known enterprise\n\n\n\n\n\nWhy Wealthsimple?\n๐ค Competitive Salary with top-tier health benefits and life insurance\n๐ Retirement savings matching plan using Wealthsimple Work\n๐ด 20 vacation days per year and unlimited sick and mental health days\n๐ Up to $1500 per year towards wellness and professional development budgets respectively \n๐ซ 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year \n๐ A wide variety of peer and company-led Employee Resource Groups (ie. Rainbow, Women of Wealthsimple, Black @ WS) \n๐ Company-wide wellness days off scheduled throughout the year\n\n\nWeโre a remote-first team, with over 1000 employees coast to coast in North America. Be a part of our Canadian success story and help shape the financial future of millions โ join us!\n\n\nRead our Culture Manual and learn more about how we work.\n\n\nDEI Statement\nAt Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. \n\n\nAccessibility Statement\nWealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Video, Finance, Cloud and Microsoft jobs that are similar:\n\n
$52,500 — $85,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario
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