\nWho Are We?\n\nPostman is the world’s leading collaboration platform for API development. The Postman API Platform’s features simplify each step of the API lifecycle so that individuals and enterprises can create better APIs—faster. More than 30 million developers and 500,000 organizations worldwide use Postman today. Together, we are building the API-first world.\n\nOur customers are doing more and more astounding things with the Postman product every day, and as a result, we are growing rapidly. We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. \n\nThe Opportunity\n\nPostman is hiring a dynamic and creative leader who can design and execute integrated demand generation campaigns.\n\nWe are looking for a Senior Integrated Marketing Manager to join our growing enterprise demand generation team and lead our integrated marketing campaign efforts. You will be responsible for creating and executing comprehensive marketing campaigns that generate qualified leads for our sales team and drive revenue growth. You will also oversee the campaign creation, performance, optimization and distribution across multiple channels such as email, paid media, and social.\n\nThis is a remote role based on the West Coast, United States. \n\nWhat You’ll Do\n\n\n* Lead the ideation, planning and execution of integrated marketing campaign strategies that align with our business goals and target audience\n\n* Serve as the program owner/lead and holding teams accountable for on-time deliverables\n\n* Manage the end-to-end execution of demand generation campaigns across multiple channels, including email, paid media, content syndication, webinars, social media, ABM, and events\n\n* Collaborate with the sales, product, and creative teams to create compelling and relevant campaign messaging and assets\n\n* Track, measure, and analyze campaign performance and ROI using data and insights\n\n* Optimize and refine campaigns based on best practices and feedback\n\n* Manage the campaign budget and allocate resources effectively\n\n* Develop and execute comprehensive demand generation strategies to drive continuous growth for lead and pipeline generation.\n\n\n\n\nAbout You\n\n\n* At least 8 years of experience in B2B digital marketing, preferably in a SaaS or technology company\n\n* Proven track record of creating and executing successful integrated campaigns that deliver marketing qualified leads that convert to sales opportunities.\n\n* Strong knowledge of marketing automation and attribution  tools, CRM systems, and analytics platforms like Marketo, Salesforce and rampmetrics.\n\n* Excellent communication, presentation, and project management skills\n\n* Creative, strategic, and analytical thinker with a growth mindset\n\n\n\n\nWhat Else? \n\nThis is a remote role based based on the West Coast, United States. and the reasonably estimated OTE for this role ranges from $130,000 - $180,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience. In addition to our pay-on-performance philosophy, we offer a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, potential spot awards, and a monthly lunch stipend. Salaries will vary outside of San Francisco and the U.S.\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. And we want you to be part of it all.\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, API, Senior, Marketing and Sales jobs that are similar:\n\n $65,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nAbout the Role:\n\nYou will be responsible for hands-on work with our Gusto Embedded Payroll Partners as they prepare to launch their payroll customer support function. This includes leading partner-facing project management, creating new programs and policies, planning and executing payroll training, and other special projects for CX performance or team operational improvements. \n\nAbout the Team:\n\nGusto Embedded Payroll is our newest business unit, driving the next arc of innovation and growth for Gusto. Our mission is to enable any third party SMB platform to build, sell, and serve payroll, however, they wish. Our API offering allows other companies to offer payroll services to their customers inside their app or service. By creating a more seamless payroll experience for SMBs, we will bring Gusto’s platform to hundreds of thousands more businesses than those we serve directly.\n\nHere’s what you’ll do day-to-day:\n\n\n* Operate: Drive Partner CX operational meetings during key implementation and onboarding phases, and continuing to liaise with them after go-live\n\n* Develop: Build Partner toolkits and playbooks to ensure their continued success with embedded payroll\n\n* Facilitate: Ensure successful Partner adoption of both basic payroll concepts and the CX systems in use to serve their end-users via facilitating in a live training environment\n\n* Iterate: Continuously look for opportunities for improvements to our CX support structure & design\n\n\n\n\nHere’s what we're looking for:\n\n\n* Four plus years of leading teams in a customer or partner-facing support function in a SaaS environment\n\n* Strong core payroll expertise – tax agency and filing knowledge is a plus but not a requirement\n\n* Demonstrable experience with project and/or program management\n\n* Fluency in CRM and task management systems (e.g. Salesforce Lightning, NICEone, JIRA)\n\n* Comfortable navigating complex customer needs, serving as an active stakeholder in identifying the root cause of an issue and seeking out a path to resolution; previous experience working directly with Gusto Accounting Partners is a plus but not required \n\n* Excellent communication skills both verbally and written \n\n* Sense of ownership and comfort with ambiguity—we are building something new which is an opportunity to contribute but also may mean we don’t have all the answers yet!\n\n* Eager to learn from our early adopters, excited by the combination of going deep with our individual partners, while looking for opportunities to build for scale\n\n* Previous experience supporting SMB or enterprise-level customers with SaaS\n\n* Recreational interest in integrations/APIs or technical engineering, at minimum an eagerness to learn API basics and how Partners integrate with Gusto \n\n\n\n\nOur cash compensation range for this role is targeted at $117,000 - $145,000 in Denver and most remote locations. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Accounting, Payroll and API jobs that are similar:\n\n $70,000 — $175,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDenver, Colorado, United States

\nFounded in 2012, EasyPost is a YC unicorn whose mission is to make shipping simple for businesses, from garage startups to the Fortune 500. Shipping, now more than ever, is the backbone of the global economy, but integrating the technology-enabled operations of a modern business with the low-tech and complex shipping industry has always been a challenge. EasyPost solves this problem with the first developer-friendly REST API for shipping, and we continue to push boundaries and discover new ways to simplify shipping for all. Our team is rapidly growing, and this is the perfect time to get on board. Join us, and help build the shipping infrastructure of the future.\n\n\nAbout the role:\nThe Customer Success Manager III will be responsible for developing and maintaining strong relationships with customers to ensure their success and satisfaction. The CSM will work with customers to understand their goals, objectives, and challenges to provide personalized support and guidance.\n\n\nWhat you will do:\no Build and nurture long-term relationships with customers, serving as their main point of contact. \no Identify customer needs and growth plans to help expand the customer footprint within EasyPost’s stack of services.\no Escalate issues to internal stakeholders that may arise to get appropriate support to solve the customer’s problems.\no Conduct weekly/monthly/quarterly check-ins, as appropriate, to assess the overall health of the account and identify successes and potential red flags\no Have the hard conversations.\no Maintain customer data i.e. contacts, account health, significant events, etc. in company supported CRM.\no Collect data from our customers to give back to EasyPost to understand where EasyPost can improve and where we are succeeding.\n\n\nAbout you:\no Bachelor’s Degree\no 5+ years of related experience in a customer facing role, master’s degree and 3+ years of related experience, or equivalent related work experience.\no Demonstrated track record of effectively decreasing churn, increasing revenue, and wowing your customers. \no Proven ability to work unsupervised or as a team member of both the local office team and wider company teams.\no A self-starter with initiative, drive and strong desire to succeed.\no Previous experience working in shipping and logistics a plus.\no Knowledge of Salesforce and Zendesk a plus.\n \n\n\n\n\n\nWhat We Offer:\n\n\no Comprehensive medical, dental, vision, and life insurance\no Competitive compensation package and equity\no 401(k) match\no Monthly work from home stipend of $50 net\no Flexible work schedule and paid time off\no Collaborative culture with a supportive team\no A great place to work with unlimited growth opportunities\no The opportunity to make massive contributions at a hyper-growth company\no Make an impact on a product helping ship millions of packages per day\n\n\nData Privacy Notice for Job Applicants:\nFor information on personal data processing, please see our Privacy Policy: https://www.easypost.com/privacy\n\n\n"EasyPost is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law."\n\n\nTo be considered for this position, you must be authorized and based in the United States. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to API and API jobs that are similar:\n\n $50,000 — $115,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

Who Are We?\n\nPostman is the world’s leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. \n\nWe recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.\nThe Opportunity\n\nPostman is seeking a seasoned Senior Marketing Operations Manager to help take our systems, processes, and infrastructure to the next level. You will work closely with various Marketing stakeholders, and Sales Operations to assist in driving marketing impact while increasing operational efficiencies. You will oversee the marketing processes, and enablement of integrated marketing campaigns while providing technical expertise and guidance related to all systems and lead lifecycle flows. A successful candidate is a driven, highly collaborative teammate who loves systems, processes, data, and is energized by fast-paced environments.\nWhat You’ll Do\n\n\n* Ownership of Marketo, including processes and automation, in addition to other marketing technology tools such as Zuddl, Metadata.io, ZoomInfo, and others.\n\n* Manage the integration strategies and requirements with the related technologies\n\n* Optimize the lead management process including documentation of campaign execution, leads management, automation, and process flows.\n\n* Collaborate with key stakeholders across teams to identify gaps in current processes/systems and optimize workflows to increase efficiency across departments\n\n* Enable the Marketing team to perform day-to-day execution of campaigns through training and documentation\n\n* Work closely with the Sales Operations team to implement architecture requests related to workflows and tracking\n\n* Manage and improve scoring models and lifecycle management for leads by facilitating sales handoff, prioritization, and automated nurture programs\n\n* Responsible for data hygiene and enrichment including managing any 3rd party data and imports into the system\n\n* Ensure compliance with GDPR and CCPA regulations within our Marketing systems by partnering with in-house cybersecurity and legal council\n\n* Partner with Marketing team to scale the marketing technology infrastructure, systems and tools to better segment, target, and engage with prospects and customers, including lead and customer lifecycle, automation logic, & nurturing\n\n* Operate autonomously with a high level of quality and integrity\n\n\n\nAbout You\n\n\n* 8+ years experience in a B2B marketing operations or automation role\n\n* Deep experience with Marketo (Marketo certified preferred), SFDC (high proficiency with Salesforce preferred), and related platform integrations (i.e. Zuddl, CMS, ZoomInfo, Rampmetrics/Bizible, etc)\n\n* Understand demand generation including email strategies & execution\n\n* Technical aptitude: Have worked with highly complex processes and a large MarTech stack; ability to understand technologies and how to leverage them to achieve desired results\n\n* Exceptional interpersonal skills, ability to develop and maintain strong relationships with stakeholders and tailor communications to a broad range of internal and external audiences\n\n* Strategic, technical thinking and strong business acumen with a desire to problem solve and seek out opportunities to improve processes\n\n* Expertise in translating strategy to execution\n\n* Ability to navigate ambiguity, prioritize and manage multiple projects\n\n* Strong collaborator who seeks out feedback and input to build on existing infrastructure\n\n* Thoughtful problem-solving tendencies with the ability to take initiative and ownership with a focus on continuous improvement\n\n* A roll up your sleeves and get work done attitude\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nThis is a remote role baed on the West Coast (USA) and the reasonably estimated salary for this role ranges from $135,000 to $175,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience. In addition to our pay-on-performance philosophy, we offer a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Salaries will vary outside of the listed metropolitan areas & the U.S.\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to API, Senior, Marketing, Legal and Sales jobs that are similar:\n\n $60,000 — $115,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

Who Are We?\n\nPostman is the world’s leading collaboration platform for API development. The Postman API Platform’s features simplify each step of the API lifecycle so that individuals and enterprises can create better APIs—faster. More than 25 million developers and 500,000 organizations worldwide use Postman today. Together, we are building the API-first world.\n\nOur customers are doing more and more astounding things with the Postman product every day, and as a result, we are growing rapidly. We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. \n\nWe are seeking a passionate and highly driven individual to join the Deal Operations team at Postman. The Deal Operations Analyst role reports into the Head of Deal Operations which also reports into Revenue Operations. This role will work collaboratively with the sales, Finance, Legal, Renewals and Orders teams in the deal cycle; quote creation, approvals, order form creation, opportunity maintenance and bookings to comply with Postman policies and processes.\n\nThe Revenue Operations team is integral to the success of the Sales and Customer Success organizations by helping to drive revenue, renewals and the productivity of the sales and customer success teams. \nWhat You’ll Do \n\n\nCreate Quotes and Order Forms for sales deals\n\nProcess bookings review of customer orders.  Assist in the complete order cycle, ensure quality and efficiency through the entire process\n\nSupport of internal and external customers in regard to order booking and order tracking\n\nPartner with Deal Operations and Sales on non-standard, custom, and/or complex deal structures to provide accurate quotes and order forms to match the intent of the deal\n\nCoordinate with internal teams to facilitate the order process, achieve joint goals, and solve problems related to order processing. These teams include finance, service, contracts, collections, and others\n\nAccurately enter deal information into Salesforce\n\nSpecial projects related to order processing and general Deal Operations process improvements\n\n\n\nAbout You \n\n\nBA/BS in Business Administration, Accounting, Operations, or other relevant field\n\n2-3 years of experience preferred\n\nUnderstanding of basic back office operations as well as strong knowledge of order processing and finance\n\nExperience with Quote to Cash in Salesforce CPQ Tool\n\nAbility to learn internal business technology, applications, and solutions quickly\n\nExperience interacting effectively with remote teams\n\nFlexibility to work additional nights and weekends for month and quarter-end, as needed\n\nWorking knowledge in Salesforce, Microsoft Excel, Google Suite\n\nWilling to work in a highly demanding and results-oriented team environment\n\nExtremely detail oriented and effective organizational skills. Meticulous in your attention to detail and take pride in ensuring that your work is accurate and thoughtful in nature.\n\nStrong problem solving skills and ability to root cause issues\n\nExcellent communication skills in knowing how develop partnership to effectively convey the needs of the sales team and customer to the appropriate stakeholder\n\nHighly organized in the ability to juggle many competing priorities and strive to support each with equal attention to detail and quick turn-around.\n\nStrong sense of accountability\n\nKindness and consideration in your approach when interacting with peers, partners and customers\n\n\n\nWhat Else? (Benefits)\n\nThis is remote role based in the Pacific time of the United States. Postman has an informal and fun working team environment. We offer a competitive salary and equity package, medical, dental, vision, and cool perks, and our offices include complimentary stocked drinks, snacks, and ergonomic workspaces to keep you comfortable and healthy. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. And we want you to be part of it all.\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman. Postman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Education, API, Microsoft, Sales and Non Tech jobs that are similar:\n\n $50,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

Company Overview\n\nMarketers have a problem. Today companies spend over $1T to bring customers to the door, but $19 of every $20 they spend does not convert to revenue. Companies have no choice other than to dedicate large engineering and data science teams to manually build more relevant, higher converting experiences for different customer segments.\n\nMutiny is a no-code AI platform that helps marketers convert their top of funnel demand into revenue, without engineers. Mutiny gives marketers everything they need to drive revenue and prove it — from data and analytics to AI-powered recommendations and content writing. Our customers are some of the fastest growing companies in the B2B space including Notion, Ramp, Carta and Segment. We are backed by Sequoia Capital, YCombinator and CMOs from some of today's fastest-growing tech companies including AngelList, Carta, Gong, Hopin, Salesforce and Snowflake.\nAbout the role:\n\nWe are looking for an exceptional leader who can help shape our growing Support and Technical Implementation teams. This role sits at the cross-section of customer experience and technical implementation, providing consultation to our customers on a thorough implementation and ongoing technical guidance as they continue to adopt our product. This is critical in ensuring customers reach their first win and realize value from Mutiny efficiently and effectively. \n\nThis is an incredibly unique role in that it combines aspects of technical implementation, customer support and leadership. This role has three primary goals for success: 1) ensure customers have a  complete and thorough technical setup during implementation to realize value from Mutiny quickly,  2) provide an exceptional customer experience at the front lines by answering technical questions via support tickets through a helpful and consultative approach and 3) attract and retain top talent to help shape the Technical Implementation and Support teams. \n\nHere are some things you’ll do in the next 18 months:\n\n\n* Manage and mentor a team of implementation and support specialists, providing guidance, training, and performance evaluations to ensure an exceptional customer experience.\n\n* Develop and maintain support procedures, documentation, and knowledge base resources to enable efficient resolution of customer inquiries and issues.\n\n* Act as a primary point of contact for escalated implementation and support cases, utilizing technical expertise to troubleshoot complex issues and drive timely resolutions.\n\n* Collaborate with cross-functional teams, including Product, Engineering Sales, and Growth Strategists, to advocate for customer needs and ensure alignment on technical and support priorities.\n\n* Manage Implementation specialists and help lead the technical implementation process for new customers, working closely with Solutions Consulting, Sales and Growth Strategy teams to gather requirements, configure solutions, and deliver successful onboarding experiences.\n\n* Provide hands-on assistance with platform setup, integration, and customization efforts, leveraging technical expertise in areas such as API integrations, data mapping, and automation workflows.\n\n* Develop and deliver training programs for customers and internal stakeholders, enabling them to effectively utilize our products and maximize their value.\n\n* Monitor key support metrics and performance indicators, analyzing trends and driving continuous improvement initiatives to enhance customer satisfaction and retention.\n\n* Stay informed about industry trends, best practices, and emerging technologies in marketing technology and customer support, incorporating insights into our support strategies and processes.\n\n\n\nWhat you bring:\n\n\n* 3-8 years of experience in a Support, Implementation or CSM role owning technical aspects of the customer experience. Marketing or Sales technology experience is required.\n\n* A genuine empathy for B2B marketers and a strong intuition for how to help companies grow and optimize their user experience.\n\n* An exceptionally high performance bar for yourself and everyone on the team. Unafraid to communicate what’s working and what needs to change.\n\n* A strong collaborator and communicator that virtually everyone loves to work with.\n\n* Good project management skills. Can stay organized and keep the trains running on time to hit goals.\n\n* Someone who can write practical advice and share analyses in a crisp, clear and engaging way.\n\n* Someone who is energized by ambiguity and can create structure in a dynamic, fast-paced environment.\n\n* A creative thinker who is quick on their feet and can pull things together in a scrappy way.\n\n* A kind human who wants to build an extraordinary customer experience, culture and brand.\n\n\n\n\nThis is a fully remote role.\nWhat you’ll get out of it:\n\n\n* We are backed by Sequoia Capital, Y Combinator and CMOs from some of today's fastest-growing tech companies including AngelList, Carta, Gong, Hopin, Salesforce, and Snowflake. We are growing incredibly fast and about to hit another inflection point. The potential is unreal. Join and you’ll see what we mean.\n\n* You will create a name for yourself by getting to work with and support some of the fastest growing companies in B2B SaaS.\n\n* You will get exposure to real business problems every company faces (growth) that you can take with you to start your own company (or to help scale another).\n\n* You will have fun, plain and simple. There is a reason our first company value is that work should feel like play.\n\n* You will experience a new way of working. Our team is fully distributed across North America and the EU. But we come together as a company for quarterly offsites (most recently in fun cities like Brooklyn, Seattle, and Austin). This combination of experience-based work is a competitive advantage we continue to invest in.\n\n\n\n\nThese values define how we approach our work every single day:\n\n😜 Work should feel like play 🏃 Faster always wins 🍯 Stir the pot, regularly 👀 Do the right thing when no one’s watching 🛥️ All hands on deck 🌎 Live in the world you want to change\n\nAt Mutiny, we are committed to empowering individuals of all backgrounds, experiences, and identities to reach their potential. We believe in balanced teams, which is why we have maintained a 50% male-to-female ratio in our investors and are committed to maintaining diversity of gender, lifestyle, ethnicity, and thinking in our team as we scale.\nCompensation\n\nMutiny is proud to offer a competitive compensation package to all full-time employees, including base salary, equity, and comprehensive benefits.\nAdditional benefits:\n\n\n* Live and work from anywhere\n\n* Quarterly offsites in fun cities like Brooklyn and Austin\n\n* Flexible paid time off and generous parental leave\n\n* 100% medical, dental, and vision coverage\n\n* $1,500 WFH stipend\n\n\n\n\n#LI-MT1 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to API, Marketing and Sales jobs that are similar:\n\n $90,000 — $145,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nCompany Overview \n\nFarmers Business Network (FBN) is on a mission to power the prosperity of family farmers and rural communities around the world, transforming how the world farms with an integrated, technology-enabled agricultural platform.\n\nWe offer high ROI farm inputs, fintech and sustainability products and services powered by network data, and farm-tested insights from our global farmer community.  Our platform helps FBN members make confident decisions to ensure the economic viability of their farms, while also empowering them to be a part of the solution as the global community confronts its most pressing issues: providing food security for a growing population, transitioning to more sustainable agriculture, and responding to climate change.\n\nWe are a dynamic, innovative, and mission-driven AgTech company that offers competitive compensation and benefits as well as boundless career mobility. We are backed by top investors, including Fidelity, ADM, Google Ventures, Kleiner Perkins, DBL Partners, T Rowe Price and Temasek. We have been featured in these articles by the Wall Street Journal and Forbes, and were also named "One of the 50 Most Innovative Companies in the World" by Fast Company Magazine.\n\nCompany Overview \n\nFarmers Business Network®  (FBN®) is on a mission to power the prosperity of family farmers and rural communities around the world, transforming how the world farms with an integrated, technology enabled agricultural platform.\n\nWe offer high ROI farm inputs, financial technology and sustainability products and services powered by network data, and farm-tested insights from our global farmer community.  Our platform helps FBN members make confident decisions to ensure the economic viability of their farms, while also empowering them to be a part of the solution as the global community confronts its most pressing issues: providing food security for a growing population, transitioning to more sustainable agriculture, and responding to climate change.\n\nWe are a dynamic, innovative, and mission-driven AgTech company that offers competitive compensation and benefits as well as boundless career mobility. We are backed by top investors, including Fidelity, ADM, Google Ventures, Kleiner Perkins, DBL Partners, T Rowe Price and Temasek. We have been featured in these articles by the Wall Street Journal and Forbes, and were also named "One of the 50 Most Innovative Companies in the World" by Fast Company Magazine.\n\nPosition Summary\n\nWe’re looking for an experienced Senior Marketing Operations Manager to assist in the overall management and growth of FBN's marketing operations team. This role will have the core responsibility of helping support FBN’s marketing operations initiatives.\n\nThe Marketing Operations Manager is responsible for architecting, executing, optimizing, and reporting of demand and lead generation programs/campaigns for Farmer’s Business Network. The ideal candidate has a passion for process, data, and reporting. This role will report directly to the Director of Digital Marketing & Analytics and work closely with the various marketing teams to develop and build scalable integrated marketing campaigns to fuel the sales pipeline.\n\nYou’ll have the opportunity to make a big impact with a company that is in high growth mode. Bring your expertise with Marketo marketing automation and campaign execution to become a key part of our marketing operations team.\n\nResponsibilities \n\n\n* \n\nProvide leadership in managing Marketo instance, applying best practice initiatives, and improving team knowledge \n\n\n* \n\nManage build and implementation of 3rd party tools into Marketo\n\n\n* \n\nSupport campaigns & data sync between Marketo and Salesforce\n\n\n* \n\nDevelop scheduled and incremental reporting with the ability to compile and review raw data from Marketo and Salesforce, enabling one to provide detailed analyses, regularly assess program effectiveness, and make recommendations and optimizations\n\n\n* \n\nMonitor and maintain data quality in coordination with the Salesforce administration and other relevant data source stakeholders\n\n\n* \n\nDevelop and implement policies and procedures in coordination with Marketing, Security and Compliance, Legal, and other stakeholders to ensure effective technology implementation\n\n\n* \n\nEnsure campaign setup and processes are in line with overall platform architecture and lead flow/scoring programs\n\n\n* \n\nDevelop database segmentation - build audience lists that drive automation touchpoints and translate into a tailored campaign and program experience for audiences across specific market segments, industries, etc.\n\n\n* \n\nMonitor and report on program and ecosystem health - monitor audience and nurture counts within Marketo to ensure systems are operating correctly and report out on automation performance and impact for tactics of all levels (ad hoc emails, email nurtures, campaign syncs)\n\n\n* \n\nMake data-driven decisions and identify new opportunities for growth and efficiencies\n\n\n* \n\nCreate new and refine existing reporting capabilities, automating reporting as needed\n\n\n* \n\nHelping to create and maintain an efficient process for campaign scheduling and deployment\n\n\n* \n\nSupervise global and regional MA performance, discover improvement opportunities and craft implementation plans for their execution\n\n\n\n\n\nMinimum Qualifications\n\n\n* \n\nMarketo Certification\n\n\n* \n\n7+ years working in a marketing automation role or similar managing the Marketo platform (ideally for a FinTech organization)\n\n\n* \n\nTroubleshoot technical issues and collaborate with system providers to implement solutions\n\n\n* \n\nExperience in the technical implementation of Marketo campaign management including Salesforce integration\n\n\n* \n\nExperience working with custom API calls, webhooks, and Marketo Custom Objects\n\n\n* \n\nBasic knowledge of email and landing page templates\n\n\n* \n\nExperience building and maintaining multiple scoring models\n\n\n* \n\nExperience building and maintaining data normalization and standardization campaigns\n\n\n* \n\nRelevant experience in digital marketing and campaign marketing\n\n\n* \n\nProven experience in digital reporting and analysis, including building out multi-touch attribution models\n\n\n* \n\nProven experience with automated data mapping to/from custom-built data houses\n\n\n* \n\nExperience with email, SMS, and phone compliance processes across different regions\n\n\n* \n\nBasic familiarity with HTML, CSS, and JavaScript\n\n\n* \n\nExperience working within corporate brand guidelines\n\n\n* \n\nFunctional knowledge of digital marketing ecosystem, content marketing, and social media, as it relates to marketing automation\n\n\n* \n\nComfortable working as part of a team-based across multiple offices as well as remote staff and various time zones (Global)\n\n\n* \n\nAbility to multitask and work well under tight deadlines in a busy environment, responding to requests and project briefs\n\n\n* \n\nStrong analytical skills and attention to detail\n\n\n* \n\nExceptional written communication skills; proven ability to communicate effectively and influence all levels of staff\n\n\n* \n\nAn extremely analytical mind and ability to translate data into actionable, effective, and profitable marketing campaigns; experience managing and interpreting analytics \n\n\n* \n\nExperience with website analytics tools (e.g, Google Analytics, Tableau, Amplitude)\n\n\n* \n\nExperience with A/B and multivariate experiments\n\n\n\n\n\nPreferred Qualifications\n\n\n* \n\nPrevious experience in the agricultural sector, specifically financial services or insurance\n\n\n* \n\nExperience with Contentful is a plus\n\n\n* \n\nExperience with Tableau is a plus\n\n\n* \n\nExperience with Salesforce is a plus\n\n\n* \n\nExperience with Amplitude is a plus\n\n\n\n\n\nCharacteristics\n\n\n* \n\nThe successful applicant will be:\n\n\n\n\n* \n\nInterested in a fast-paced, startup environment where new opportunities and challenges are around every corner\n\n\n* \n\nStrong communication and interpersonal skills, professionalism and accountability\n\n\n* \n\nIndependent, dependable go-getter with a demonstrated ability to proactively manage successful projects from ideation to completion while creatively problem-solving along the way\n\n\n* \n\nCapable of working autonomously, extremely organized, detail-oriented self-starter who enjoys collaboratively working across multiple business units\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\nTo understand the physical demands of this job, please click this link and refer to Template B\n \nThe following represents FBN's reasonable estimate of the US national average base salary range for this role based on market data and placement of internal employees: $165,000 - $190,000 This salary range may vary based on geography and the higher cost of labor in some metropolitan areas. \n \nBeyond Base Pay, FBN also offers all full-time/permanent employees competitive total compensation packages that include equity compensation, paid holidays plus an additional floating holiday, work flexibility including paid time off and remote work if your role is eligible, parental leave, benefits including but not limited to: medical, dental, vision, wellbeing, short & long term disability, life insurance, 401k, HSA employer contributions, and more.\n \n\n\n\n\n\n\n\nFBN is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. FBN considers qualified applicants with criminal histories, consistent with applicable federal, state and local law.\n \n\nWe participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.\n \n\nFBN is also committed to providing reasonable accommodations to the known limitations for qualified applicants with disabilities and disabled veterans in our job application process. If you need assistance to complete this form or participate in an interview, please let us know.\n \nLI-LC1\nLI-Remote\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to API, Senior, Marketing and Sales jobs that are similar:\n\n $65,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States