Postman is hiring a Remote Technical Support Manager EMEA
Who Are We?\n\nPostman is the world’s leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.\n\nThe company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on Twitter via @getpostman.\n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.\n\nAbout The Team:\n\nWe’re looking for an EMEA/APAC based Technical Support Manager to join our small but mighty, globally distributed team and service a variety of different personas & customers as we scale to reach 100+ million connected users. Our support team is heavily relied upon to help shape the future product & engineering roadmap of our rapidly scaling platform, so a technical mind is required as well as a desire to be hands-on in maintaining and improving upon our customer related metrics.\nWhat you’ll be doing: \n\n\nLead, mentor, and develop the EMEA/APAC team, setting performance goals, and conducting 1:1’s and regular performance reviews.\n\nCoordinate and maintain strong communication with the global Support Team\n\nBecome a master of the Postman platform and assume the role of technical/product expert within the team.\n\nEnsure the timely and effective resolution of customer issues across the team, demonstrating motivation to engage directly with the most severe and complex issues.\n\nMonitor and enhance the quality of interactions between our customers and the support team, with the ultimate goal of delivering a delightful and memorable experience\n\nGather feedback from customers and work closely with our Product and Engineering team to deliver signals and feedback to enhance and improve the Postman product\n\nRefine and enhance process efficiency and automation across the Postman Support team.\n\nContinue to hire and build out our EMEA/APAC team as we rapidly scale our user base to 100m+\n\n\n\nYou would be a great fit if you:\n\n\nA minimum of 5 years of experience operating in technical support\n\nA minimum of 2 years of experience working as a leader within a technical support team\n\nPrevious experience working on the Postman platform and a strong understanding of our wider features\n\nA strong understanding of APIs and how they work\n\nProven experience impacting and effecting a product roadmap according to customer feedback\n\n\n\nOur Values:\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nWe offer competitive salary & benefits, & a flexible schedule working with a fun, collaborative team. Enjoy full medical coverage, unlimited PTO, & a monthly lunch stipend. (Yes, seriously. We want you to eat well wherever you’re at.) Plus, our wellness program will help you stay healthy from your location with fitness-related reimbursements. Our frequent & fascinating virtual team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves, & we want you to be part of it. \n\nPS: Here's a timeline of Postman’s journey in becoming an API Platform. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to API and API jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Arize AI is hiring a Remote Product Manager Generative AI
\nThe Opportunity\n\nAI is rapidly changing the world. From processing job applications and credit decisions, to making content recommendations and helping researchers analyze genetic markers at scale -- many aspects of our daily lives are touched by machine learned systems in some way. \n\nArize is the leading machine learning observability platform to help ML teams discover issues, diagnose problems, and improve the results of machine learning models. In short: we are here to build world class software that helps make AI work better. \n\nThe Team\n\nOur team is working to define the “canonical stack” for ML workflows, by solving the toughest problems in ML today: how to manage, observe and improve models at scale in a responsible way. The product team has deep technical and strategic backgrounds from leading AI/ML companies (Uber, Cruise, Spotify, Apple) and experience shipping market leading platforms at scale. Working with this team is an opportunity to develop further as a PM leader in a rapidly growing space by collaborating with some of the best in class ML Engineers and Data Scientists in the industry.\n\nWhat You’ll Do\n\n\nYou will be owning, strategizing, and developing a large portion of Arize AI’s core product roadmap.\n\nFrom ideation to creation, you will be involved in all stages of the product life cycle. \n\nYou will be engaging with our customers directly to gather meaningful insight and feedback in order to create a world class product.\n\nYou will be working cross functionally with internal and external stakeholders; including engineering, design, marketing, and sales to drive our product strategy into production.\n\nYou will be responsible for communicating and integrating competitive analysis, usability research, and market analysis into product requirements. \n\nUtilize your understanding in ML or related technical space in order to contribute to Arize AI’s main product offering.\n\n\n\n\nWhat We’re Looking For\n\n\n2-3+ years of relevant product management experience or previous ML experience with strong product ownership.\n\nStrong track record of producing in a new domain while building new products quickly and efficiently.\n\nExperience and/or knowledge of working within machine learning, or data platforms and infrastructure.\n\nExperience working directly with customers and promoting community discussions in order to gather client feedback.\n\nExperience driving data-informed product strategy into production.\n\n\n\n\nBonus Points, But Not Required\n\n\nPrevious engineering and/or tech lead experience\n\nExperience in API design\n\nEarly startup experience\n\nExperience working with Figma or similar design tools\n\n\n\n\nThe estimated annual salary for this role is between $100,000 - $185,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, API and Sales jobs that are similar:\n\n
$50,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Synthego is hiring a Remote Senior Strategic Account Manager
\nDo you believe that bioengineering represents the future of medical diagnostics and therapies, with CRISPR/gene editing serving as just the initial breakthrough? We are seeking an experienced, consultative sales professional to join our team, someone who finds inspiration in our mission and can contribute to our established start-up's collaborative, dynamic, and innovative culture. We would like to hear from you if you're enthusiastic about articulating the value of Synthego's cutting-edge platform technologies.\n\n\nAs a Senior Strategic Account Manager, you'll play a pivotal role in driving the growth of our Cell and Gene Therapy business by positioning our Research Use, IND enabling, and Clinical product portfolios. You'll identify, nurture, and grow key client relationships in this position. As an individual contributor, you'll actively engage in outbound sales and prospecting initiatives while collaborating closely with our internal support teams to ensure seamless execution. This role offers an exciting opportunity to directly impact and drive our business forward in the rapidly evolving biotech landscape."\n\n\n\nWhat You'll Do: \n* Serve as the primary point of contact for existing and new accounts ordering Synthego’s RUO, IND enabling, and GMP product lines for the Western US Region \n* Conduct prospecting activities to build a funnel for preclinical and clinical business.\n* Identify clinical upsell opportunities and drive revenue growth.\n* Own the entire opportunity funnel, from opportunity creation to purchase order receipt, while collaborating with the RUO/GMP Product, Quality, and Operations teams.\n* Provide customer and market feedback to the product management and marketing teams to support the expansion of the product roadmap and commercial strategies \n* Leverage emotional and social intelligence to effectively interact with internal and external customers, fostering positive relationships and driving team collaboration across various functions.\n* Learn and evangelize the value proposition of Synthego’s Bench to Clinic synthetic biology products, supporting and improving the cell therapy process through data-driven decisions.\n* Focus on revenue growth, with the goal of establishing Synthego as the primary supplier for genome editing products and services.\n* Continuously build strong relationships with established commercial companies, non-commercial institutions, and universities with cell therapy programs, from bench scientists to senior leadership.\n* Map account structures, including functional areas and personnel, and identify and manage client profiles critical to closing a deal – influencers, budget owners, decision-makers, executive sponsors, etc.\n* Travel approximately 25% of the time for on-site customer meetings.\n\n\n\nAbout You: \n* 5+ years key account / large corporate technical sales experience in biotechnology / Life Sciences or a cell therapy company.\n* Strong experience in sales process management and professional sales techniques (e.g. Challenger, SPIN, Miller Heiman), negotiating 5-8 figure contracts and supply agreements, developing and executing strategic and tactical plans for account growth\n* Strong existing network of contacts and working relationships within large biopharma accounts within your assigned territory that can be leveraged to find the ideal customers for Synthego’s GMP product and service offering\n* Strong working knowledge of the Cell and Gene Therapy process\n* Deep cell biology knowledge needed to understand the customer research focus. Able to find areas of fit with the Synthego platforms, manage the technical conversation and sales process. Note that Synthego does not use an FAS support model.\n* Collaborate closely with Marketing, Sales Operations, Product Management, Technical Support, Research, Operations, and other functions to optimize the balance between customer needs and Synthego capabilities.\n* Comfortable operating with uncertainty, the fast-paced and constant evolution of a start-up company, and competitive environments\n* Highly detail-oriented and needed to manage within a regulatory / GMP environment. \n* Strong verbal and written communication and presentation skills\n\n\n\nNice to Haves: \n* 10+ years overall technical sales experience in an FDA regulated market\n* Prior experience with GMP products and / or working knowledge of regulatory requirements of API in US and EU (i.e. ICH Q7).\n* Previous experience working as a bench scientist or researcher in cell therapy\n* Hands-on experience with CRISPR or genome engineering / SynBio products/services\n* Advanced degree in a Life Science field\n\n\n\nCompany Perks & Benefits \n* Equity options \n* Medical, dental, and vision benefits\n* 401k Program\n* Paid parental leave\n* Flexible paid time off\n\n\n\n\n$140,000 - $160,000 a yearBase salary listed is dependent on experience. This role includes quarterly commission bonuses.\nThe company does not provide immigration sponsorship for this position.\n\nAbout Us\n \nSynthego is a genome engineering company that enables the acceleration of life science research and development in the pursuit of improved human health.\n\n\nThe company leverages machine learning, automation, and gene editing to build platforms for science at scale. With its foundations in engineering disciplines, the company’s platforms vertically integrate proprietary hardware, software, bioinformatics, chemistries, and molecular biology to advance basic research, target validation, and clinical trials.\n\n\nBy providing both commercial and academic researchers and therapeutic developers with unprecedented access to cutting-edge genome engineering, Synthego is at the forefront of innovation, accelerating the development of truly engineered biology. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to API, Senior, Marketing and Sales jobs that are similar:\n\n
$55,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRedwood City, CA
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Postman is hiring a Remote Senior Integrated Marketing Manager
\nWho Are We?\n\nPostman is the world’s leading collaboration platform for API development. The Postman API Platform’s features simplify each step of the API lifecycle so that individuals and enterprises can create better APIs—faster. More than 30 million developers and 500,000 organizations worldwide use Postman today. Together, we are building the API-first world.\n\nOur customers are doing more and more astounding things with the Postman product every day, and as a result, we are growing rapidly. We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. \n\nThe Opportunity\n\nPostman is hiring a dynamic and creative leader who can design and execute integrated demand generation campaigns.\n\nWe are looking for a Senior Integrated Marketing Manager to join our growing enterprise demand generation team and lead our integrated marketing campaign efforts. You will be responsible for creating and executing comprehensive marketing campaigns that generate qualified leads for our sales team and drive revenue growth. You will also oversee the campaign creation, performance, optimization and distribution across multiple channels such as email, paid media, and social.\n\nThis is a remote role based on the West Coast, United States. \n\nWhat You’ll Do\n\n\n* Lead the ideation, planning and execution of integrated marketing campaign strategies that align with our business goals and target audience\n\n* Serve as the program owner/lead and holding teams accountable for on-time deliverables\n\n* Manage the end-to-end execution of demand generation campaigns across multiple channels, including email, paid media, content syndication, webinars, social media, ABM, and events\n\n* Collaborate with the sales, product, and creative teams to create compelling and relevant campaign messaging and assets\n\n* Track, measure, and analyze campaign performance and ROI using data and insights\n\n* Optimize and refine campaigns based on best practices and feedback\n\n* Manage the campaign budget and allocate resources effectively\n\n* Develop and execute comprehensive demand generation strategies to drive continuous growth for lead and pipeline generation.\n\n\n\n\nAbout You\n\n\n* At least 8 years of experience in B2B digital marketing, preferably in a SaaS or technology company\n\n* Proven track record of creating and executing successful integrated campaigns that deliver marketing qualified leads that convert to sales opportunities.\n\n* Strong knowledge of marketing automation and attribution tools, CRM systems, and analytics platforms like Marketo, Salesforce and rampmetrics.\n\n* Excellent communication, presentation, and project management skills\n\n* Creative, strategic, and analytical thinker with a growth mindset\n\n\n\n\nWhat Else? \n\nThis is a remote role based based on the West Coast, United States. and the reasonably estimated OTE for this role ranges from $130,000 - $180,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience. In addition to our pay-on-performance philosophy, we offer a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, potential spot awards, and a monthly lunch stipend. Salaries will vary outside of San Francisco and the U.S.\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. And we want you to be part of it all.\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, API, Senior, Marketing and Sales jobs that are similar:\n\n
$65,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Reddit is hiring a Remote Engineering Manager Developer Platform
\nReddit has an amazing history of individual and community-driven innovation. With no official support, thousands of user scripts, self-identified bots and services run against our API and enrich the experience Redditors have on our platform. Furthermore, the value of Reddit data has powered the creation and growth of numerous businesses. The goal of the Reddit Developer Platform team is to further empower communities to innovate while establishing a significant new business centered on our Data API.\n\nThis role can be remote within the United States or Canada, or can be a hybrid model if near an office. Offices are located in San Francisco, Los Angeles, Chicago, New York City, and Toronto. \n\nWe are looking for an experienced Engineering Manager with a strong technical background to lead reliability for our Data API. You will play a pivotal role in not only evolving the existing Data API, but also spearheading initiatives to monetize API products effectively. This is a unique opportunity to join a key pillar of one of the most important consumer products on the Internet.\n\nWhat You'll Be Doing\n\n\n* Building data and streaming data products for a variety of external enterprise customers, who are looking for realtime access to Reddit's content and usage\n\n* Evolving Reddit's public API and capabilities towards a cleaner, more elegant Developer Experience.\n\n* Making a platform that is highly available, low on latency, and at internet scale.\n\n* Laying the technical foundation for future features and experiences, such as enterprise search over Reddit data.\n\n\n\n\nWhat We Expect From You:\n\n\n* 8+ years of industry experience, preferably building, maintaining, and managing platforms and infrastructure \n\n* 2+ years of experience managing engineering teams\n\n* 2+ years of experience in a consumer internet, data, or streaming platform at high-scale.\n\n* 2+ years of experience using Kafka, Flink, or similar streaming data infrastructure.\n\n* Strong experience in architecting and delivering scalable solutions using cloud providers such as AWS, GCP, Azure and likely Kubernetes\n\n* Solid understanding of DevOps principles, CI/CD pipelines, and infrastructure automation\n\n* You're highly technical, enough to solve many problems your team has yourself, but you prefer to guide your team into solving them.\n\n* You're high-agency, self-directed, detail-oriented, and reliable.\n\n\n\n\nResponsibilities:\n\n\n* Build and manage a team of 7-8 engineers, hiring top-notch individual contributors and giving them room to shine.\n\n* Build and execute a technical roadmap of systems improvements\n\n* Be the owner and steward of reliability for Reddit's Data API product suite.\n\n* Be the cross-functional face of your team to stakeholders across Product, BD, and more.\n\n\n\n\nBonus Points:\n\n\n* Experience in influencing larger organizations on technical direction/best practices.\n\n* Deep technical contributions to open source or published projects\n\n\n\n\nBenefits:\n\n\n* Comprehensive Healthcare Benefits\n\n* 401k Matching\n\n* Workspace benefits for your home office\n\n* Personal & Professional development funds\n\n* Family Planning Support\n\n* Flexible Vacation (please use them!) & Reddit Global Wellness Days\n\n* 4+ months paid Parental Leave\n\n* Paid Volunteer time off\n\n\n\n\n#LI-JD3 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to DevOps, Cloud and API jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLos Angeles, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Postman is hiring a Remote Enterprise Customer Success Manager
\nWho Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nThe Opportunity \n\nOur customer base is growing faster than ever! We’re looking for an experienced Enterprise Customer Success Manager that is fluent in English as well as German, Spanish or Italian to help us scale our EMEA business.\n\nAs a Customer Success Manager at Postman, you will be the driving force behind post-sale strategy and engagement across a portfolio of named Enterprise accounts. You’ll partner with your customers to co-create Joint Success Plans that outline key objectives, milestones, and success criteria. In partnership with our Solutions Architecture and Customer Education teams, you’ll curate and deliver a series of high-touch and one: Many enablement programs to help them solve critical problems, fast. Periodically, you’ll engage key stakeholders to analyze the value they’re getting from our platform and to identify new opportunities.\n\nThis role is perfect for a tech-savvy professional with a passion for Customer Success. Ideal candidates are strategic thinkers with proven track records of nurturing customer relationships, driving rapid adoption, expanding use cases, and delivering spectacular customer outcomes.\n\nThis is a remote role based in the UK.\n\nThis role will cover our EMEA accounts.\n\nWhat You'll Do\n\n\n* Strategic Account Planning: Collaborate with customers to outline and execute Joint Success Plans; complete with clear objectives, milestones, owners, and success criteria. Partner with our Customer Education and Solution Architecture teams to deliver impactful workshops, consultations, and training sessions that help customers accelerate Time-to-Value.\n\n* Proactive Portfolio Management: Regularly review customer data to identify emerging opportunities and risks. Engage with customers through regular check-ins, encouraging continuous engagement and utilization of the platform to its fullest potential.\n\n* Impact Reviews & Best Practice Consultation: Capture success metrics and engage key decision-makers to communicate the value their organization is deriving from our platform. Develop and maintain product expertise, including best practices & overall industry trends. Help our customers identify and pursue new use cases to drive lasting success.\n\n* Cross-Functional Collaboration: Collaborate with our Sales organization to expand use cases & uncover opportunities. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction. Ensure our CRM is detailed and accurate.\n\n\n\n\nAbout You \n\n\n* Experienced Professional: 8+ years of experience in Customer Success managing large enterprise customers, preferably for companies in the development tooling space. Track record of meeting and exceeding targets.\n\n* Consulting Acumen: Strong consulting skills. Demonstrated capability to develop thoughtful account plans that align with both customer objectives and company goals. Proficient in engaging senior stakeholders to influence requirements, use cases, and strategy.\n\n* Project Management Skills: Experience leading cross-functional projects, demonstrating the ability to manage timelines, resources, and stakeholder expectations effectively.\n\n* Communication Excellence: Outstanding verbal and written communication abilities, along with a knack for building strong relationships with customers and internal stakeholders. This includes the capacity to listen actively, empathize, and engage with diverse audiences.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Quick learner; comfortable in a fast-paced, evolving environment. Open to experimenting with new strategies and tools to achieve Customer Success goals.\n\n* Technical Acumen & Translation: Ability to grasp complex product functionalities and articulate them to customers of varying technical levels. Comfortable communicating technical requirements into business outcomes, and vice versa.\n\n* Analytical Capabilities: Aptitude for analyzing customer usage data to inform decisions, identify opportunities for use case expansion, and contribute to product improvement.\n\n* Customer Advocacy: A history of acting as a customer advocate, influencing product development and operational changes to meet customer needs and enhance their success. In addition, has a history of partnering with customers to turn their success stories into public case studies.\n\n* Methodology Flexibility: Comfortable leveraging both high-touch and one:Many strategies to support a diverse customer base. Experience tailoring playbooks and collateral based on the changing needs of their portfolio. Highly customer-centric.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields.\n\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Education, API, Senior and Sales jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Postman is hiring a Remote Account Development Representative
Who Are We?\n\nPostman is the world’s leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. \n\nThe company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on Twitter via @getpostman.\n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.\nThe Opportunity:\n\nThe Account Development Representative will have the responsibility of uncovering business needs for Strategic & Enterprise Accounts to build a pipeline for the sales organization. The ADR will collaborate with marketing, sales enablement, & management to create campaigns & prospect to develop to the point of handoff for Sales. An implicit responsibility of the ADR is to conduct business dealings with prospects in a way that creates a superior customer/prospect experience to set the stage for future product sales for Postman.\nWhat You’ll Do:\n\n\n* Work with the Account Development Manager & cross functional teams to create strategic targets to identify & generate new & expansion business opportunities\n\n* Meet or exceed strategic goals & committed targets by engaging with qualified leads & enabling the next step in the sales cycle\n\n* With consultative engagement you will qualify opportunities by understanding business challenges while also educating them on the value of our product\n\n* Complete detailed research within targeted accounts to identify key contacts & critical account information\n\n* Identify & target strategic new prospects that would accelerate territory growth\n\n* Select & engage with prospects that are identified through marketing efforts\n\n* Become an expert in sales prospecting platforms & tools\n\n* Use identified customer challenges to prescribe relevant campaigns & events to drive engagement\n\n* Develop superior customer service relationships with prospects.\n\n* Self audit activity to ensure accuracy & to enable improvement\n\n* Proactively learn Postman’s product, competitive products, & market knowledge via website, online webinars, & other marketing information.\n\n* Update lead status & all prospect interaction in CRM application daily\n\n* Become an expert with sales enablement tools\n\n\n\nAbout You:\n\n\n* 6 months-2 years of experience in business development, sales or related field. \n\n* Experience with lead qualification at all levels within organizations –developers, managers, directors, VPs, executives is a plus.\n\n* Ability to work in a high energy, fast‐paced sales environment. You think out-of-the-box and wow people with your interesting angles and quality work.\n\n* Proficient with standard productivity tools.\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nWe offer competitive salary & benefits, & a flexible schedule working with a fun, collaborative team. Enjoy full medical coverage, unlimited PTO, & a monthly lunch stipend. (Yes, seriously. We want you to eat well wherever you’re at.) Plus, our wellness program will help you stay healthy from your location with fitness-related reimbursements. Our frequent & fascinating virtual team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves, & we want you to be part of it. \nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to API, Marketing and Sales jobs that are similar:\n\n
$50,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Shippo is hiring a Remote Carrier Operations Manager
\nAt Shippo, we are the shipping layer of the internet. We consider ourselves to be one of the core building blocks of e-commerce. \n\n\nOur mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo, e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.\n\n\nShippo’s product integrates with dozens of carriers. We are now looking for a Carrier Operations Manager to project manage and program manage various workstreams related to these integrations. This role has an important internal and external component. Internally, you will project manage cross-functional workstreams related to our shipping carrier integrations. In particular, you will be working with the finance, product, engineering, and carrier teams. Externally, you will work hand-in-hand with carriers. You will be a vital member of the Carriers team and reporting to the Senior Director of Carrier Partnerships.\n\n\n\nShipping & handling responsibilities \n* Operationalize cross-functional changes with carriers\n* Build and own the cross-functional new carrier integration playbook\n* Own and help resolve issues to improve carrier performance\n* Own and help resolve issues to improve billing related to carrier performance\n* Audit carrier program performance\n* Own dispute resolution with carriers, and resolve refunds and surcharges\n* Point-person with Carriers on fraud incidents or terms violations \n\n\n\nDo you tick the boxes?\n* Experience with project and program management in complex environments\n* Strong communication skills, both written and oral\n* You are organized, and complexity doesn’t scare you \n* Strong analytically - you like getting your hands on raw data to analyze and use to produce actionable insights (SQL or similar experience required) \n* Familiarity with API and debugging is a strong plus \n* You are curious by nature and love to research and deeply understand topics\n* Experience in the shipping or e-commerce industry\n\n\n\n\n$110,000 - $149,000 a year\nOur Compensation Shippolicy:\nHere at Shippo, we believe compensation is a custom experience and we are committed to fair and equitable compensation practices. The standard base + variable pay range for this role is min $110k to a max $149k annual. We tend to anchor our pay in the middle of this range ($130k mid) with most offers that we make. Since we are focused on hiring Shippos Everywhere, we have 2 US pay ranges, a standard compensation range (as noted above) for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California. \nThe actual base pay is dependent upon many factors, such as: financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision and other benefits noted in our Shippos “package” section. \nWhat's in the Shippo package?\n• Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!• Take-as-much-as-you-need vacation policy & flexible work hours• One week-long company wide shutdown• 3 Volunteer Days Off (VTOs)• WFH stipend to set up your home office• Charity donation match up to $100• Dedicated programs, coaching, tools, and resources for your professional and career growth• Fun team meetups through our Shippos everywhere program that includes regular team and company off-sites throughout the year as well as gatherings with your local Shippos\n\nSail through the process:\n\n\nHere at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at [email protected]\n\n\n\n\nShippos in the wild:\n\n\nOur people, much like the packages we help ship, are all over the world. This means, through our remote-first program, “Shippos Everywhere”, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally.\nFor locations outside of the US and Ireland, the employment contracts are powered by Remote.com (all Shippo perks still apply - including equity!). What we want to emphasize is that you can be successful at Shippo regardless of location.\n\n\nShippo uses the E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on 'E-Verify' located near the bottom of the page. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to API and Senior jobs that are similar:\n\n
$55,000 — $95,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Phaidra is hiring a Remote Staff Software Engineer
About Phaidra\n\nPhaidra is building the future of industrial automation.\n\nThe world today is filled with static, monolithic infrastructure. Factories, power plants, buildings, etc. operate the same they've operated for decades — because the controls programming is hard-coded. Thousands of lines of rules and heuristics that define how the machines interact with each other. The result of all this hard-coding is that facilities are frozen in time, unable to adapt to their environment while their performance slowly degrades.\n\nPhaidra creates AI-powered control systems for the industrial sector, enabling industrial facilities to automatically learn and improve over time. Specifically:\n\n\n* We use reinforcement learning algorithms to provide this intelligence, converting raw sensor data into high-value actions and decisions.\n\n* We focus on industrial applications, which tend to be well-sensorized with measurable KPIs — perfect for reinforcement learning.\n\n* We enable domain experts (our users) to configure the AI control systems (i.e. agents) without writing code. They define what they want their AI agents to do, and we do it for them.\n\n\n\n\nOur team has a track record of applying AI to some of the toughest problems. From achieving superhuman performance with DeepMind's AlphaGo, to reducing the energy required to cool Google's Data Centers by 40%, we deeply understand AI and how to apply it in production for massive impact.\n\nPhaidra is based in the USA but 100% remote; we do not have a physical office. We hire employees internationally with the help of our partner, OysterHR. Our team is currently located throughout the USA, Canada, UK, Norway, Italy, Spain, Portugal, and India.\n\n**Please only apply to one opening. If you are a better fit for another opening, our team will move your application. Candidates who apply to multiple openings will not be considered.**\nWho You Are\n\nWe are looking for a very experienced Software Engineer with a focus on MLOps tech leadership to be a part of our growing AI Platform team. You are bold and creative, and have deep empathy for customers. You will design and implement significant parts of the code base and will have the opportunity to make an immediate impact with your work and guide the product and team as we grow.\n\nYou are curious and like to understand technologies and their tradeoffs in depth - providing technical guidance to the team and peers as and when required. Leading by example, you have accumulated a wealth of insights and experiences from your hands-on involvement in the field, and you are committed to rolling up your sleeves and getting work done. You like joining and supporting other engineers in their work to learn from them as well as letting them benefit from your expertise and experience.\n\nYou have the motivation and skills to identify technical product needs, initiate projects and owning their delivery, including the involvement of engineering peers as needed. You are comfortable with challenging the status quo respectfully to drive and deliver technical excellence in the team.\n\n\n* We are seeking a team member located within one of the following areas: USA/Canada/UK/EU\n\n\n\nResponsibilities\n\nThe AI Platform team you are joining is responsible for building the core platform that powers model training, inference and decision making in our products. Furthermore the team owns MLOps and the services hosting our AI capabilities. Productionizing results from Research, as well as extending our systems and providing support according to our customer needs fall into team responsibilities as well. You will join this team as a very experienced engineer with a focus on MLOps solutions to grow our expertise in that area, but also contribute as a software engineer more widely in the team.\n\nAs an organization, we strongly believe in expertise across the stack. As such, you will experience flavors of Machine Learning, Software Engineering, Distributed Systems, MLOps and DevOps.\n\nIn particular, you will:\n\n\n* Design, build and lead the MLOps initiatives and vision for the AI Platform to strengthen automation, orchestration, versioning, observability, monitoring and collaboration for the platform.\n\n* Build and design scalable components for the AI Platform to allow high throughput training and inference for RL agents doing realtime inference for autonomous control of industrial systems.\n\n* Contribute to the design and implementation of the product backend by writing REST & gRPC API services and scalable event-driven backend applications.\n\n* Design clear, extensible software interfaces for the team's customers and maintain a high release quality bar.\n\n* Perform DevOps duties of CI/CD, Release & Deployment management.\n\n* Be a part of our global production oncall team and, own & operate your services in production, meeting Phaidra’s high bar for operational excellence.\n\n* Lead cross-functional initiatives collaborating with engineers, product managers and TPM across teams.\n\n* Mentor your peers and be a technical role-model in the team.\n\n\n\nOnboarding\n\nIn your first 30 days…\n\n\n* You will be immersed in an onboarding program that introduces you to Phaidra and our product.\n\n* You will spend time in the Engineering org, learning how the teams operate, interact, and approach problems.\n\n* You will read various parts of our handbook and familiarize yourself with the documentation culture at Phaidra.\n\n* You will set up your development environment and start working on an onboarding exercise that will introduce you to various parts of our code base.\n\n* You will learn about how we use agile and be able to navigate our sprint boards and backlogs.\n\n* You will learn about various team standards and development & release processes.\n\n* You will start to learn about our system architecture and infrastructure.\n\n* You will start picking up few good “first-tasks” to get yourself accustomed to the end to end release flow.\n\n\n\n\nIn your first 60 days…\n\n\n* You will get a solid understanding of what Phaidra does and how we do it.\n\n* You will meet with team members across Phaidra and started building relationships that will help you be successful at your job.\n\n* You will complete the onboarding exercise and will be on your way to completing your first production task.\n\n* You will take ownership for the MLOps work on the team, identify gaps and propose roadmap items on the topic.\n\n\n\n\nIn your first 90 days…\n\n\n* You will be fully integrated in the team and with team members across the company.\n\n* You will have a more in-depth understanding of our system architecture and infrastructure.\n\n* You will complete your first on-call experience helping monitor and improve our production environments.\n\n* You will become an expert with our tooling.\n\n* You will start to contribute to knowledge sharing throughout Phaidra and the team.\n\n* You will take proactively drive MLOps topics in the team and represent it technically throughout the company.\n\n\n\nKey Qualifications\n\n\n* 10+ years of work experience.\n\n* Proven record on impact as a Tech Leader and bar-raiser for ambitious Software Engineering teams\n\n* Strong experience on designing and implementing MLOps solutions for AI production systems\n\n* Extensive experience with platform Software Engineering with the ability to contribute on all levels as an individual contributor and tech leader\n\n* Strong expertise on building, operating and monitoring large scale multi-tenant systems with high availability, fault tolerance, performance tuning, monitoring, and metrics collection\n\n* Ability to take ownership of realtime production systems - aligning technical with business requirements, raising the bar for operational excellence and on-call incident handling\n\n* Strong expertise in Python and Cloud environments\n\n* Very good grasp of Machine Learning (especially Deep Learning) fundamentals\n\n* Ability to collaborate and communicate effectively in an all-remote setting\n\n* Doing your work with curiosity, ownership, transparency & directness, outcome orientation, and customer empathy.\n\n\n\nBonus\n\n\n* Experience with building applications that can be deployed in cloud, as well as in hybrid or on-prem environment\n\n* Exposure to Reinforcement Learning or other in-depth knowledge on modern ML applications\n\n* Experience with industrial applications, industrial control systems, IoT, sensor time series applications, or similar\n\n\n\nRelevant Technologies from our Stack\n\n\n* Python, Go\n\n* PyTorch, PyTorch Lightning\n\n* Ray.io, Prefect, mlflow\n\n* REST & gRPC micro-services\n\n* Docker, Kubernetes, Terraform & Kapitan\n\n* GCP - GKE, PubSub, CloudSQL, BigTable, Postgres, etc.\n\n* Grafana Cloud, Prometheus\n\n* Poetry, Pants\n\n* Gitlab CI, ArgoCD, Atlantis\n\n\n\nGeneral Interview Process\n\nAll of our interviews are held via Google Meet, and an active camera connection is required.\n\n* \n\nMeeting with Operations (30 minutes): The purpose of this interview is to meet you, learn more about your background, discuss what you are looking for in a new position and cover formalities around your application.\n\n\n* \n\nTech Lead interview (60 minutes): This interview is a combination of technical and cultural fit assessment. We will cover your technical experience and the skills as an engineer and a tech lead while discussing projects that you have worked on in the past. You will meet the manager for the role as well as our VP of Engineering, with the opportunity to ask any questions about the team, role and engineering at Phaidra.\n\n\n* \n\nML system design & SRE (90 minutes): In this interview, we will go over a real world MLOps problem. You can expect to draw architecture diagrams using boxes & arrows in your browser. We will talk about system design, scalability and monitoring\n\n\n* \n\nML interview (60 minutes): This interview will focus on Machine Learning approaches, algorithms and theory. You will be asked about ML algorithms you are familiar with, how they work under the hood and how to use them in an applied setting.\n\n\n* \n\nCulture fit interview with Phaidra’s co-founders (30 minutes): This interview focuses on alignment with Phaidra’s values and the mutual cultural fit.\n\n\n\nBase Salary\n\n\n* US Residents: $156,000-$234,000/year\n\n* UK Residents: £108,000-£162,000/year\n\n\n\n\nSalary ranges for EU countries will vary based on the market rate for the location.\n\nThis position will also include equity.\n\nThese are best faith estimates of the base salary range for this position. Multiple factors such as experience, education, level, and location are taken into account when determining compensation.\nBenefits & Perks\n\n\n* Fast-paced and team-oriented environment where you will be instrumental in the direction of the company.\n\n* Phaidra is a 100% remote company with a digital nomad policy.\n\n* Competitive compensation & equity.\n\n* Outsized responsibilities & professional development.\n\n* Training is foundational; functional, customer immersion, and development training.\n\n* Medical, dental, and vision insurance (exact benefits vary by region).\n\n* Unlimited paid time off, with a minimum of 20 days off per year requirement.\n\n* Paid parental leave (exact benefits vary by region).\n\n* Home office setup allowance and company MacBook.\n\n* Monthly remote work stipend.\n\n\n\nOn being Remote\n\nWe are thoughtful about remote collaboration. We look to the pioneers - like Gitlab - for inspiration and best practices to create a stellar remote work environment. We have a documentation-first culture and actively practice asynchronous communication in everything we do. Our team stays connected through tools like Slack and video chat. Most teams meet daily, and we have dedicated all-hands meetings bi-weekly to build strong relationships. We hold virtual team building events once per month - and even hold virtual socials to watch rocket launches! We have a yearly in-person, all-company summit in locations like Seattle, Athens, Goa, and Barcelona.\nEqual Opportunity Employment\n\nPhaidra is an Equal Opportunity Employer; employment with Phaidra is governed on the basis of merit, competence, and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status. We welcome diversity and strive to maintain an inclusive environment for all employees. If you need assistance with completing the application process, please contact us at [email protected].\nE-Verify Notice\n\nPhaidra participates in E-Verify, an employment authorization database provided through the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA). As required by law, we will provide the SSA and, if necessary, the DHS, with information from each new employee’s Form I-9 to confirm work authorization for those residing in the United States.\n\nAdditional information about E-Verify can be found here.\n\n#LI-Remote\n\nWE DO NOT ACCEPT APPLICATIONS FROM RECRUITERS.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Python, DevOps, Cloud, API, Engineer and Backend jobs that are similar:\n\n
$70,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSeattle, Washington, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Postman is hiring a Remote Manager Account Development
Who Are We?\n\nPostman is the world’s leading collaboration platform for API development. Postman's features simplify each step of building an API and streamline collaboration to help create better APIs—faster. More than 20 million developers and 500,000 organizations worldwide currently use Postman. We recently raised our Series-D at a $5.6 billion valuation.\n\nOur customers are doing more and more astounding things with the Postman product every day, and as a result, we are growing rapidly.\n\nWith every major Fortune 1000 company in the world using Postman at some level, we are positioned to expand our Enterprise presence exponentially over the coming year and are looking for a seasoned Sales Leader to grow and develop a team of Corporate Account Executives to seamlessly navigate the enterprise sales cycle and effectively close deals. This is a unique opportunity to rapidly scale a Mid-Market sales team in alignment with our fast-growing Enterprise business. The ideal candidate is energetic and passionate and has personally driven teams to achieve significant sales growth at technical Enterprise SaaS companies.\nHere's a timeline of Postman’s journey in becoming an API Platform. \nHow We Operate.\n\nSince we are a globally distributed team, we measure outcomes, not hours. We operate from a deep sense of our values, and strive to build the best products for the entire developer community.\nAbout the Team.\n\nThis is an exciting opportunity to build and scale a global Account Development team within our growing Sales Organization. With nearly every Fortune 1000 company in the world using Postman at some level, we are positioned to expand our Enterprise presence exponentially over the coming year. We are looking for a passionate, energetic, value-centric leader to grow and develop a team of Account Development Representatives that will directly support Corporate Account Executives and Enterprise Account Executives based in the US, Europe & APAC. The ideal candidate is passionate about building, growing and developing a team, has SaaS closing experience and is ready to make an immediate impact on Postman’s pipeline. \n\nThis role will report into Postman’s Head of Account Development. \nWhat You'll Do.\n\n\n* Lead a word-class Account Development team. Recruit, train, and develop a team of Account Development Representatives.\n\n* Provide hands-on coaching by teaching foundational sales skills, including account research, prospecting, cold calling & high-level discovery.\n\n* Leverage data to make educated and informed business decisions that are aligned with the go to market strategy. \n\n* Provide accurate and timely sales forecast and maintain accurate records in all internal CRM and reporting tools.\n\n* Foster a culture of sales excellence by reinforcing and modeling Company values when working with customers and team members.\n\n* Adopt an interest in the API lifecycle to help team members communicate the Postman value props to key stakeholders.\n\n* Teach the team to educate customers on the value of Postman Enterprise and help them navigate decision makers in enterprise accounts. \n\n* Promote a culture of inclusion by engaging team members in thoughtful discussion & collaborative problem solving during team meetings. \n\n* Communicate regularly and effectively with Sales Operations, Marketing and cross-functional leaders to support company initiatives.\n\n* Be an innovator in helping the team discover new business initiatives and identifying opportunities to book meetings with relevant prospects. \n\n* Review and develop sequences and design outbound campaigns. \n\n* Motivate, encourage and develop ADRs in order to exceed goals through coaching and incentives.\n\n\n\nAbout You. \n\n\n* 1-3 years leading an ADR/SDR/BDR sales team in a SaaS environment \n\n* Proven ability to create and iterate the sales development process, methodology (such as MEDDIC, Sandler, Miller Heiman, etc), campaigns, hiring profiles\n\n* Excellent communication skills both with customers and within an organization\n\n* You are comfortable navigating the technology stack and have experience with Salesforce\n\n* Strong track record of navigating within large enterprise and mid-market organizations\n\n* You have a positive attitude and see every challenge as a new learning opportunity!\n\n* Experience in a closing sales role is not required but preferred\n\n\n\nBenefits.\n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Education, API, Marketing and Sales jobs that are similar:\n\n
$70,000 — $95,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n🔥 🚀 We are building the next level onramping toolbox that catalyzes crypto pioneers to offer a smarter experience.\n\n\n\n\nWe are a fast-paced scale-up in the Netherlands, enabling access to web3 by bridging the world of Fiat Currencies (Euro, Dollars, etc.) with the world of Cryptocurrencies. We provide an embeddable widget and API for crypto-native trading platforms, apps and websites so their users can buy cryptocurrencies when needed on those platforms. By partnering with the best fiat-to-crypto payment gateways and presenting them in a single plugin for crypto-platforms such as wallets, DeFi apps and trading platforms, their users can then buy crypto easily in-platform when needed. This is one of the most important intersections for web3/meta.\n\n\n\nAbout the role\n\nWe are looking for a motivated, well connected, creative and highly-driven PR manager that can deliver high-quality results and help us build Onramper as a trusted brand. The new team member will create and pitch stories and op-eds to the press and media influencers, write and submit press releases and help position Onramper and our leadership as thought leaders.\n\n\n\n\nEstimated start date April, 2023\n\n\nResponsibilities\n\n\n* Come up with, research and write media pitches and op-eds\n\n* Engage in dialogue and interact with bloggers, influencers and journalists to frequently keep Onramper in the news wave\n\n* Maintain and grow a media contact list and organise panels and dialogues during conferences\n\n* Plan and execute a PR content plan filled with press releases, OP-eds and other material\n\n* Coordinate with partners, named accounts and other stakeholders the release of joint marketing announcements\n\n\n\n\n\n* Established network of English speaking tech journalists, bloggers and influencers (bonus points: crypto network)\n\n\n* Creativity to ideate and research pitches and op-eds\n\n* 2-3 years in a similar role and a full understanding of media needs relationships\n\n* Excellent writing skills and ability to simplify complex and product related information into sound bites\n\n* Proactive, reliable and accurate with an attention to detail\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Web3, Defi, Crypto, API, Marketing and Non Tech jobs that are similar:\n\n
$85,000 — $145,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote job
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Postman is hiring a Remote Enterprise Customer Success Manager
\nWho Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nThe Opportunity \n\nOur customer base is growing faster than ever! We’re looking for experienced Enterprise Customer Success Managers to help us scale our North American business.\n\nAs a Customer Success Manager at Postman, you will be the driving force behind post-sale strategy and engagement across a portfolio of named Enterprise accounts. You’ll partner with your customers to co-create Joint Success Plans that outline key objectives, milestones, and success criteria. In partnership with our Solutions Architecture and Customer Education teams, you’ll curate and deliver a series of high-touch and one:Many enablement programs to help them solve critical problems, fast. Periodically, you’ll engage key stakeholders to analyze the value they’re getting from our platform and to identify new opportunities.\n\nThis role is perfect for a tech-savvy professional with a passion for Customer Success. Ideal candidates are strategic thinkers with proven track records of nurturing customer relationships, driving rapid adoption, expanding use cases, and delivering spectacular customer outcomes.\n\nThis is a remote role based in the United States. \n\nWhat You'll Do\n\n\n* Strategic Account Planning: Collaborate with customers to outline and execute Joint Success Plans; complete with clear objectives, milestones, owners, and success criteria. Partner with our Customer Education and Solution Architecture teams to deliver impactful workshops, consultations, and training sessions that help customers accelerate Time-to-Value.\n\n* Proactive Portfolio Management: Regularly review customer data to identify emerging opportunities and risks. Engage with customers through regular check-ins, encouraging continuous engagement and utilization of the platform to its fullest potential.\n\n* Impact Reviews & Best Practice Consultation: Capture success metrics and engage key decision-makers to communicate the value their organization is deriving from our platform. Develop and maintain product expertise, including best practices & overall industry trends. Help our customers identify and pursue new use cases to drive lasting success.\n\n* Cross-Functional Collaboration: Collaborate with our Sales organization to expand use cases & uncover opportunities. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction. Ensure our CRM is detailed and accurate.\n\n\n\n\nAbout You \n\n\n* Experienced Professional: 8+ years of experience in Customer Success managing large enterprise customers, preferably for companies in the development tooling space. Track record of meeting and exceeding targets.\n\n* Consulting Acumen: Strong consulting skills. Demonstrated capability to develop thoughtful account plans that align with both customer objectives and company goals. Proficient in engaging senior stakeholders to influence requirements, use cases, and strategy.\n\n* Project Management Skills: Experience leading cross-functional projects, demonstrating the ability to manage timelines, resources, and stakeholder expectations effectively.\n\n* Communication Excellence: Outstanding verbal and written communication abilities, along with a knack for building strong relationships with customers and internal stakeholders. This includes the capacity to listen actively, empathize, and engage with diverse audiences.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Quick learner; comfortable in a fast-paced, evolving environment. Open to experimenting with new strategies and tools to achieve Customer Success goals.\n\n* Technical Acumen & Translation: Ability to grasp complex product functionalities and articulate them to customers of varying technical levels. Comfortable communicating technical requirements into business outcomes, and vice versa.\n\n* Analytical Capabilities: Aptitude for analyzing customer usage data to inform decisions, identify opportunities for use case expansion, and contribute to product improvement.\n\n* Customer Advocacy: A history of acting as a customer advocate, influencing product development and operational changes to meet customer needs and enhance their success. In addition, has a history of partnering with customers to turn their success stories into public case studies.\n\n* Methodology Flexibility: Comfortable leveraging both high-touch and one:Many strategies to support a diverse customer base. Experience tailoring playbooks and collateral based on the changing needs of their portfolio. Highly customer-centric.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields.\n\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\n\nWhat Else?\n\nThis is a remote role based in the United States & the reasonably estimated salary for this role ranges from $130,000 to $180,000, plus a competitive equity package, and a flexible schedule working with a fun, collaborative team. Enjoy full medical coverage, unlimited PTO, and a monthly lunch stipend. (Yes, seriously. We want you to eat well wherever you’re at.) Plus, our wellness program will help you stay healthy from your location with fitness-related reimbursements. Our frequent and fascinating virtual team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves, and we want you to be part of it. \n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Education, API, Senior and Sales jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Postman is hiring a Remote Scale Customer Success Manager
\nWho Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nThe Opportunity \n\nOur customer base is growing faster than ever! We’re looking for Customer Success Managers who thrive in a dynamic environment and are passionate about driving customer engagement at scale.\n\nIn this role, you will be instrumental in managing a large portfolio of customers, leveraging both 1:1 and 1:Many channels to ensure our users achieve and exceed their goals with our platform. This position is perfect for ambitious and adaptable individuals eager to push the boundaries of traditional customer success.\n\nThis role is perfect for a tech-savvy professional with a passion for Customer Success. Ideal candidates are strategic thinkers with proven track records of nurturing customer relationships, driving rapid adoption, expanding use cases, and delivering spectacular customer outcomes.\n\nThis is a remote role based in the UK. \n\nWhat You'll Do\n\n\n* Scalable Account Strategy: Design and execute scalable success plans that drive rapid adoption, value realization, and loyalty across a large and diverse customer base. Balance one:Many enablement programs with strategic 1:1 engagements. Act as advisors to customers to ensure they’re leveraging Postman effectively.\n\n* Proactive Portfolio Management: Monitor customer data to identify emerging opportunities and risks. Engage with customers through regular check-ins, encouraging continuous engagement and utilization of the platform to its fullest potential.\n\n* Cross-Functional Collaboration: Collaborate with our Sales organization to expand use cases & uncover opportunities. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction. Ensure our CRM is detailed and accurate.\n\n* Continuous Learning and Improvement: Embrace a culture of experimentation and continuous improvement, testing new approaches to customer engagement and success at scale. Stay abreast of industry trends and best practices to ensure Postman remains at the forefront of customer success.\n\n\n\n\nAbout You \n\n\n* Experienced Professional: 5+ years of experience in Customer Success, preferably for companies in the development tooling space. Demonstrated ability to manage large volumes of customers through scalable programs.\n\n* Strategic Flexibility: Comfortable leveraging both 1:1 and 1:Many strategies to support a diverse customer base. Ability to think critically about how to scale engagement without sacrificing the quality of the customer experience. Experience tailoring playbooks and collateral based on the changing needs of their portfolio.\n\n* Analytical Skills: Aptitude for analyzing customer usage data to inform decisions, identify opportunities for use case expansion, and contribute to product improvement.\n\n* Communication Excellence: Outstanding verbal and written communication abilities, along with a knack for building strong relationships with customers and internal stakeholders. This includes the capacity to listen actively, empathize, and engage with diverse audiences.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Quick learner; comfortable in a fast-paced, evolving environment. Open to experimenting with new strategies and tools to achieve Customer Success goals.\n\n* Technical Acumen & Translation: Ability to grasp complex product functionalities and articulate them to customers of varying technical levels. Comfortable communicating technical requirements into business outcomes, and vice versa.\n\n* Project Management Skills: Experience leading cross-functional projects, demonstrating the ability to manage timelines, resources, and stakeholder expectations effectively.\n\n* Customer Advocacy: A history of acting as a customer advocate, influencing product development and operational changes to meet customer needs and enhance their success. In addition, has a history of partnering with customers to turn their success stories into public case studies.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields.\n\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\n\nWhat Else?\n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut!\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Testing, Education, API and Sales jobs that are similar:\n\n
$55,000 — $95,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Postman is hiring a Remote Scale Customer Success Manager
\nWho Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nThe Opportunity \n\nOur customer base is growing faster than ever! We’re looking for Customer Success Managers who thrive in a dynamic environment and are passionate about driving customer engagement at scale.\n\nIn this role, you will be instrumental in managing a large portfolio of customers, leveraging both 1:1 and 1:Many channels to ensure our users achieve and exceed their goals with our platform. This position is perfect for ambitious and adaptable individuals eager to push the boundaries of traditional customer success.\n\nThis role is perfect for a tech-savvy professional with a passion for Customer Success. Ideal candidates are strategic thinkers with proven track records of nurturing customer relationships, driving rapid adoption, expanding use cases, and delivering spectacular customer outcomes.\n\nThis is remote role based on the East Coast (USA).\n\nWhat You'll Do\n\n\n* Scalable Account Strategy: Design and execute scalable success plans that drive rapid adoption, value realization, and loyalty across a large and diverse customer base. Balance one:Many enablement programs with strategic 1:1 engagements. Act as advisors to customers to ensure they’re leveraging Postman effectively.\n\n* Proactive Portfolio Management: Monitor customer data to identify emerging opportunities and risks. Engage with customers through regular check-ins, encouraging continuous engagement and utilization of the platform to its fullest potential.\n\n* Cross-Functional Collaboration: Collaborate with our Sales organization to expand use cases & uncover opportunities. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction. Ensure our CRM is detailed and accurate.\n\n* Continuous Learning and Improvement: Embrace a culture of experimentation and continuous improvement, testing new approaches to customer engagement and success at scale. Stay abreast of industry trends and best practices to ensure Postman remains at the forefront of customer success.\n\n\n\n\nAbout You \n\n\n* Experienced Professional: 5+ years of experience in Customer Success, preferably for companies in the development tooling space. Demonstrated ability to manage large volumes of customers through scalable programs.\n\n* Strategic Flexibility: Comfortable leveraging both 1:1 and 1:Many strategies to support a diverse customer base. Ability to think critically about how to scale engagement without sacrificing the quality of the customer experience. Experience tailoring playbooks and collateral based on the changing needs of their portfolio.\n\n* Analytical Skills: Aptitude for analyzing customer usage data to inform decisions, identify opportunities for use case expansion, and contribute to product improvement.\n\n* Communication Excellence: Outstanding verbal and written communication abilities, along with a knack for building strong relationships with customers and internal stakeholders. This includes the capacity to listen actively, empathize, and engage with diverse audiences.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Quick learner; comfortable in a fast-paced, evolving environment. Open to experimenting with new strategies and tools to achieve Customer Success goals.\n\n* Technical Acumen & Translation: Ability to grasp complex product functionalities and articulate them to customers of varying technical levels. Comfortable communicating technical requirements into business outcomes, and vice versa.\n\n* Project Management Skills: Experience leading cross-functional projects, demonstrating the ability to manage timelines, resources, and stakeholder expectations effectively.\n\n* Customer Advocacy: A history of acting as a customer advocate, influencing product development and operational changes to meet customer needs and enhance their success. In addition, has a history of partnering with customers to turn their success stories into public case studies.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields\n\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\n\nWhat Else?\n\nThis is a remote role based on the East Coast (United States), and the reasonably estimated salary for this role ranges from $105,000 - $140,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience. In addition to our pay-on-performance philosophy, we offer a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, potential spot awards, and a monthly lunch stipend. Salaries will vary outside of San Francisco and the U.S.\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Testing, API and Sales jobs that are similar:\n\n
$50,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
EasyPost is hiring a Remote Customer Success Manager
\nFounded in 2012, EasyPost is a YC unicorn whose mission is to make shipping simple for businesses, from garage startups to the Fortune 500. Shipping, now more than ever, is the backbone of the global economy, but integrating the technology-enabled operations of a modern business with the low-tech and complex shipping industry has always been a challenge. EasyPost solves this problem with the first developer-friendly REST API for shipping, and we continue to push boundaries and discover new ways to simplify shipping for all. Our team is rapidly growing, and this is the perfect time to get on board. Join us, and help build the shipping infrastructure of the future.\n\n\nAbout the role:\nThe Customer Success Manager III will be responsible for developing and maintaining strong relationships with customers to ensure their success and satisfaction. The CSM will work with customers to understand their goals, objectives, and challenges to provide personalized support and guidance.\n\n\nWhat you will do:\no Build and nurture long-term relationships with customers, serving as their main point of contact. \no Identify customer needs and growth plans to help expand the customer footprint within EasyPost’s stack of services.\no Escalate issues to internal stakeholders that may arise to get appropriate support to solve the customer’s problems.\no Conduct weekly/monthly/quarterly check-ins, as appropriate, to assess the overall health of the account and identify successes and potential red flags\no Have the hard conversations.\no Maintain customer data i.e. contacts, account health, significant events, etc. in company supported CRM.\no Collect data from our customers to give back to EasyPost to understand where EasyPost can improve and where we are succeeding.\n\n\nAbout you:\no Bachelor’s Degree\no 5+ years of related experience in a customer facing role, master’s degree and 3+ years of related experience, or equivalent related work experience.\no Demonstrated track record of effectively decreasing churn, increasing revenue, and wowing your customers. \no Proven ability to work unsupervised or as a team member of both the local office team and wider company teams.\no A self-starter with initiative, drive and strong desire to succeed.\no Previous experience working in shipping and logistics a plus.\no Knowledge of Salesforce and Zendesk a plus.\n \n\n\n\n\n\nWhat We Offer:\n\n\no Comprehensive medical, dental, vision, and life insurance\no Competitive compensation package and equity\no 401(k) match\no Monthly work from home stipend of $50 net\no Flexible work schedule and paid time off\no Collaborative culture with a supportive team\no A great place to work with unlimited growth opportunities\no The opportunity to make massive contributions at a hyper-growth company\no Make an impact on a product helping ship millions of packages per day\n\n\nData Privacy Notice for Job Applicants:\nFor information on personal data processing, please see our Privacy Policy: https://www.easypost.com/privacy\n\n\n"EasyPost is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law."\n\n\nTo be considered for this position, you must be authorized and based in the United States. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to API and API jobs that are similar:\n\n
$50,000 — $115,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Postman is hiring a Remote Engineering Manager API Client
The Opportunity\n\nThe API client is the core beating heart of the Postman product experience. It is what many users perceive as the entirety of Postman (although there is so much more!), and we have ambitious goals in 2024 and beyond about delighting developers more with the API client as well as simplifying this central product experience. We have three thematic goals on API client in 2024 that we will achieve, and hopefully, you will join to make us even more successful in these goals:\n\n* Delight the Developer. The developer is critical to the success of Postman, and we intend to get closer to them, both in GitHub with quick replies and tight feedback loops, but even more importantly with our feature delivery, addressing long-standing requests and continuing to differentiate on our core product experience.\n\n* Simplify request sending and debugging. Postman has grown into an incredibly powerful tool, but great tools are simple for power users and new users alike. We’ll need to pare down this experience to the essentials and progressively disclose complexity to powerful features when users need them, and no sooner.\n\n* Build the multi-protocol future. We have spent the last few years building new request protocols (like GraphQL, gRPC, and Websockets), and in 2024 we’ll more tightly integrate these protocols into the full Postman experience. \n\n\n\nWe have built a ubiquitous, loved developer product and API client is a crucial piece of the broader Postman experience. If you’re curious, see why I joined and hear about my experience in joining the rocket ship of an opportunity that is Postman.\n\nPS: If you’d like to know more about my leadership style, give this a once over. Hopefully we’re compatible because we will be working together a whole heck of a lot.\nWho are we\n\nPostman is the world’s leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.\n\nThe company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X (formerly Twitter) via @getpostman.\n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.\nWhat you’ll do\n\nTo achieve our goals, we’ll need a solid engineering manager who makes good decisions and focuses the team on execution. To quote Frank Slootman (former Snowflake CEO):\n\n“Strategy is overrated and execution is severely underrated. Mostly all companies plan well and mostly all companies fail at execution. Make execution the king in your company.”\n\n– Frank Slootman, Amp it Up\n\nExecution is key on the API client team. We’ll need someone who relentlessly focuses the team on execution. We’ll progress and continuously improve towards achieving our goals and metrics and most importantly we’ll deliver an increasingly excellent product experience to developers using Postman. You should expect to:\n\n\n* Lead an engineering team to build, iterate, and improve upon a core product in the Postman experience in API client\n\n* Work closely with product and design to develop and execute on engineering roadmaps\n\n* Collaborate on engineering processes to streamline execution across multiple teams within API client\n\n* Collaborate on team processes to streamline collaboration across US and India team members\n\n* Recruit and hire engineers to work on the product\n\n* Establish processes and norms for working closely with developers in GitHub and establish community health metrics\n\n\n\nAbout you\n\nMust have:\n\n\n* 2+ years of people management experience.\n\n* Track record of managing teams that deliver. Impressive portfolio of projects launched.\n\n* Excellent communication skills. We’re a remote-first team and we’re going to be moving fast together. Good communication is key.\n\n* You must be a builder. While we don’t expect you to be hands-on coding, we expect you to be regularly using the product and able to speak the same language as the team building the tool.\n\n* Detail oriented. We have to care about the details, and while we don’t expect you to be a designer, you need to care about the product experience that our teams are shipping.\n\n* Customer obsession. As we are a core product with years of muscle memory, we need a leader who is able and willing to leverage the voice of the customer to expedite decision making, develop conviction, and most importantly delight our user.\n\n* Experience managing engineering teams that deliver impactful results as quickly as possible but do so safely and with appropriate guard rails around a mature product experience that our users depend upon us to just work\n\n* Based in the San Francisco Bay Area.\n\n\n\n\nNice-to-have:\n\n\n* Experience working with or using full-stack JavaScript / TypeScript\n\n* Experience working on B2B product and/or developer tools.\n\n\n\nOur values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat else?\n\nIf the role is based in the greater San Francisco area, and the reasonably estimated salary for this role ranges from $216,750 to $255,451, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience. In addition to our pay-on-performance philosophy, we offer a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Salaries will vary outside of the listed metropolitan areas & the U.S.\nEqual opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, JavaScript and API jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
PlayStation Global is hiring a Remote Planning Analytics Manager
\nPlanning Analytics Manager - 12 month contract assignment \n\nSan Mateo, CA or US Remote \n\nAs a Senior IBM Planning Analytics Developer, you will play a pivotal role in collaborating with FP&A and technical teams to enhance and streamline systems within IBM Planning Analytics. Your primary responsibilities will include:\n\nResponsibilities:\n\n\n* Working closely with FP&A and technical teams to identify and implement systems improvements within IBM Planning Analytics.\n\n* Providing comprehensive support to users of the finance planning tool (IBM Planning Analytics) throughout the forecast cycle, ensuring coverage during PST time zone working hours. This includes administering the application, setting up new users, supporting reports created via Planning Analytics for Excel, resolving ad-hoc queries, maintaining documentation, and delivering end-user training.\n\n* Collaborating with the development team to ensure planning seed data is updated timely within the tool, including actual transactions, headcount information, and depreciation forecasts. Additionally, managing dimensions and security updates throughout the planning and reporting cycle.\n\n* Project managing and delivering system upgrades and improvements based on change requests. This involves providing testing of code updates and roadmap changes as necessary.\n\n* Identifying and implementing best practices to enhance operational efficiency.\n\n* Understanding data flows and enhancing their dependability and repeatability, strengthening links to other enterprise tools.\n\n\n\n\nQualifications:\n\n\n* 7+ years of IBM Planning Analytics development experience (up to V10.2 or higher) with expertise in:\n\n* Server installation and system configuration.\n\n* Cube and application design.\n\n* Planning Analytics TI + Chores.\n\n* Feeders.\n\n* Planning Analytics security, including element security.\n\n* Planning Analytics architect.\n\n* Experience using Planning Analytics REST API (preferably via Cubewise’s Canvas product).\n\n* Strong understanding of finance principles, with previous experience in budgeting and forecasting processes and interacting with finance analysts\n\n* Experience in project management of key financial initiatives within Planning Analytics.\n\n\n\n\nDesired qualifications:\n\n\n* Planning Analytics Performance Modeler.\n\n* Exposure to master data management solutions.\n\n* Experience with Cognos BI integration.\n\n\n\n\n#LI-SV1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Testing, Finance, API and Senior jobs that are similar:\n\n
$55,000 — $112,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Mateo, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Phaidra is hiring a Remote Senior Software Engineer
Who You Are\n\nWe are looking for a driven Software Engineer (MLOps) to be a part of our growing AI Platform team. You are bold and creative, and have deep empathy for customers who may not be tech-savvy. You will design and implement significant parts of the code base and will have the opportunity to make an immediate impact with your work and guide the product and team as we grow.\n\nYou are curious and like to understand technologies and their tradeoffs in depth - providing technical guidance to the team and peers as and when required. Leading by example, you have accumulated a wealth of insights and experiences from your hands-on involvement in the field, and you are committed to rolling up your sleeves and getting work done. You like joining and supporting other engineers in their work to learn from them as well as letting them benefit from your expertise and experience.\n\nYou have the motivation and skills to identify technical product needs, initiate projects and owning their delivery, including the involvement of engineering peers as needed. You are comfortable with challenging the status quo respectfully to drive and deliver technical excellence in the team.\n\n**We are seeking a team member located within one of the following areas: USA/Canada/UK\nResponsibilities\n\nThe AI Platform team you are joining is responsible for building the core platform that powers model training, inference and decision making in our products. Furthermore the team owns MLOps and the services hosting our AI capabilities. Productionizing results from Research, as well as extending our systems and providing support according to our customer needs fall into team responsibilities as well. You will join this team as an experienced engineer with a focus on MLOps solutions to grow our expertise in that area, but also contribute as a software engineer more widely in the team.\n\nAs an organization, we strongly believe in expertise across the stack. As such, you will experience flavors of Machine Learning, Software Engineering, Distributed Systems, MLOps and DevOps.\n\nIn particular, you will:\n\n\n* Design, build and lead the MLOps initiatives and vision for the AI Platform to strengthen automation, orchestration, versioning, observability, monitoring and collaboration for the platform.\n\n* Build and design scalable components for the AI Platform to allow high throughput training and inference for RL agents doing realtime inference for autonomous control of industrial systems.\n\n* Contribute to the design and implementation of the product backend by writing REST & gRPC API services and scalable event-driven backend applications.\n\n* Design clear, extensible software interfaces for the team's customers and maintain a high release quality bar.\n\n* Design and optimize data storage & retrieval mechanisms for high throughput, security & ease of access.\n\n* Perform DevOps duties of CI/CD, Release & Deployment management.\n\n* Be a part of our global production oncall team and, own & operate your services in production, meeting Phaidra’s high bar for operational excellence.\n\n* Lead cross-functional initiatives collaborating with engineers, product managers and TPM across teams.\n\n* Mentor your peers and be a technical role-model in the team.\n\n\n\nOnboarding\n\nIn your first 30 days…\n\n\n* You will be immersed in an onboarding program that introduces you to Phaidra and our product.\n\n* You will spend time in the Engineering org, learning how the teams operate, interact, and approach problems.\n\n* You will read various parts of our handbook and familiarize yourself with the documentation culture at Phaidra.\n\n* You will set up your development environment and start working on an onboarding exercise that will introduce you to various parts of our code base.\n\n* You will learn about how we use agile and be able to navigate our sprint boards and backlogs.\n\n* You will learn about various team standards and development & release processes.\n\n* You will start to learn about our system architecture and infrastructure.\n\n* You will start picking up few good “first-tasks” to get yourself accustomed to the end to end release flow.\n\n\n\n\nIn your first 60 days…\n\n\n* You will get a solid understanding of what Phaidra does and how we do it.\n\n* You will meet with team members across Phaidra and started building relationships that will help you be successful at your job.\n\n* You will complete the onboarding exercise and will be on your way to completing your first production task.\n\n* You will take ownership for the MLOps work on the team, identify gaps and propose roadmap items on the topic.\n\n\n\n\nIn your first 90 days…\n\n\n* You will be fully integrated in the team and with team members across the company.\n\n* You will have a more in-depth understanding of our system architecture and infrastructure.\n\n* You will complete your first on-call experience helping monitor and improve our production environments.\n\n* You will become an expert with our tooling.\n\n* You will start to contribute to knowledge sharing throughout Phaidra and the team.\n\n* You will take proactively drive MLOps topics in the team and represent it technically throughout the company.\n\n\n\nKey Qualifications\n\n\n* 7+ years of work experience.\n\n* Bachelors or Masters in Computer Science, or equivalent experience.\n\n* Strong experience on designing and implementing MLOps solutions for AI production systems\n\n* Expertise with production Software Engineering - relational and non-relational data modelling, micro-services, understanding of event driven systems, etc.\n\n* Strong experience building large scale multi-tenant systems with high availability, fault tolerance, performance tuning, monitoring, and statistics/metrics collection.\n\n* Strong expertise in Python and Cloud environments\n\n* Good grasp of Machine Learning (especially Deep Learning) fundamentals.\n\n* Ability to collaborate and communicate effectively in an all-remote setting\n\n* Doing your work with curiosity, ownership, transparency & directness, outcome orientation, and customer empathy.\n\n\n\nBonus\n\n\n* Experience as a service owner of a realtime production system - operating & monitoring services in production, including using observability tooling such as Prometheus, Grafana, Tempo or equivalent offerings and incident management.\n\n* Experience with building applications that can be deployed in cloud, hybrid or on prem environments\n\n* Exposure to Reinforcement Learning\n\n\n\nOur Stack\n\n\n* Languages - (Backend) Python, Go; (Frontend) JavaScript/TypeScript, React; Customer SDK & Clients - C# .NET\n\n* PyTorch\n\n* Cypress\n\n* Docker, Kubernetes, Terraform & Kapitan\n\n* Gitlab CI, ArgoCD, Atlantis, Vercel\n\n* GCP - GKE, PubSub, CloudSQL, BigTable, Postgres, etc.\n\n* Ray.io\n\n* REST & gRPC micro-services\n\n* Poetry, Pantsbuild\n\n\n\nGeneral Interview Process\n\nAll of our interviews are held via Google Meet, and an active camera connection is required.\n\n* Initial screening interview with a People Operations team member (30 minutes): The purpose of this interview is to meet you, learn more about your background, and discuss what you are looking for in a new position.\n\n* Hiring manager interview (30 minutes): The purpose of this meeting is for you to get to know the manager for the role. This chat will mainly focus on your previous experience and technical background. You can expect to talk about projects that you have worked on in the past and ask any questions about the team & role.\n\n* Technical Interview 1 (60 minutes): The purpose of this interview is to assess your skills in Machine Learning and related mathematics.\n\n* Technical Interview 2 (90 minutes): In this interview, we will go over a real world MLOps problem. You can expect to draw architecture diagrams using boxes & arrows in your browser. We will talk about system design, scalability and monitoring.\n\n* Meeting with VP of Engineering (30 minutes): This interview is a combination of technical and cultural fit assessment. You will cover the technical experience and the skills that you brinand have an opportunity to ask any questions about the team’s culture or vision.\n\n* Culture fit interview with Phaidra’s co-founders (30 minutes): This interview focuses on alignment with Phaidra’s values\n\n\nBase Salary\n\nUS Residents: $115,200-$208,800/year\n\nUK Residents: £96,400-£144,000/year\n\nThis position will also include equity.\n\nThese are best faith estimates of the base salary range for this position. Multiple factors such as experience, education, level, and location are taken into account when determining compensation. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Python, DevOps, Cloud, API, Senior, Engineer and Backend jobs that are similar:\n\n
$65,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSeattle, Washington, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Postman is hiring a Remote Manager Enterprise Solutions Architecture
Who Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\nThe Opportunity\n\nOur customer base is growing faster than ever. We are looking for an experienced leader to advance our Enterprise Solutions Architecture program and manage an existing team of expert Postman Solutions Architects. You will be responsible for day-to-day team management and coaching, exploring new ways to improve our post-sales operations, and leveraging analytical insights to ultimately retain and grow our customer base. You will own the technical aspects of our post-sales process for the Enterprise customer segment. You'll be supported by all other Postman teams - from sales and engineering, to product management, data science, and our executives - to ensure our customers achieve value from their usage of Postman.\n\nThe Solutions Architecture Manager at Postman plays a pivotal role in leading a team who is responsible for delivering technical post-sales support and consultation to our customers. The Solutions Architecture team is composed of experts in APIs and Postman products, who work closely with customers to ensure successful implementation, integration, and utilization of Postman solutions.\n\nThis role is perfect for a visionary leader passionate about creating scalable solutions to enhance customer engagement, satisfaction and retention.\n\nWhat You’ll Do\n\nTeam Leadership:\n\n\n\n\n* Lead and mentor a team of Solutions Architects, fostering a culture of collaboration, technical “know-how”, continuous curiosity, and customer-centricity\n\n* Provide guidance and support to Solutions Architects in resolving technical challenges and addressing customer needs effectively and efficiently\n\n\n\n\n\n\nCross-functional Leadership:\n\n\n\n\n* Partner with leaders in Customer Success, Sales, Solutions Engineering, and other GTM teams to develop processes and resources that accelerate customer adoption of Postman\n\n* Collaborate with Product and Engineering teams to convey and advocate for customer feedback and enhancement requests that will improve customer satisfaction and address their key use cases, serve as the voice of the customer within the organization\n\n\n\n\n\n\nCustomer Consultation:\n\n\n\n\n* Collaborate with Sales, Solutions Engineering, and Customer Success teams to understand customer use cases and develop tailored solutions that meet their needs\n\n* Build strong relationships with customers, fostering long-term partnerships and driving customer satisfaction and loyalty\n\n* Advise on consultations with key customer stakeholders by assessing technical requirements and offering recommendations for optimal API development workflows\n\n* Work closely with Solutions Architects and customers to design and architect scalable and robust solutions using the Postman platform\n\n\n\n\n\n\nTechnical Expertise:\n\n\n\n\n* Stay abreast of industry trends, emerging technologies, and best practices related to API development methodologies and workflows\n\n* Act as a subject matter expert on the Postman platform, providing insights and guidance to both internal teams and external customers\n\n\n\n\n\n\nData-driven Strategy and Knowledge Sharing:\n\n\n\n\n* Leverage data analytics to identify trends and areas of improvement in how we can deliver value to customers\n\n* Develop and maintain technical documentation, best practices, and use case examples to enable customers to maximize the value of Postman solutions\n\n* Facilitate knowledge sharing sessions and workshops internally to enhance the technical expertise of the Solutions Architecture team\n\n\n\n\n\n\nAbout You\n\n\n* Strong technical background from a Bachelor's degree in Computer Science/Engineering, a related field, or relevant work experience\n\n* 3+ years leading customer-facing technical teams, or similar, with a track record of driving business growth\n\n* Strong experience with the enterprise SaaS sales process and customer relationship management\n\n* Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally with an extreme focus on being customer-centric\n\n* 5+ years of enterprise solutions architecture or sales/solutions engineering experience\n\n* 2+ years of software development experience\n\n* Comfortable engaging and working with all levels of technologists from individual developers, development teams, QA teams, architects, product managers, and engineering and product management leaders\n\n* Experience with engaging senior management and executive audiences to convey Postman's value proposition\n\n* Strong understanding of APIs, and experience with producing and consuming with APIs across different domains\n\n* Strong understanding of modern development methodologies and DevOps with an appreciation of the software development life cycle\n\n* Familiar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.\n\n* Great communication skills (presentation, verbal and written)\n\n* Enjoys a fast-paced environment and loves teamwork and collaboration\n\n\n\n\n \nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nThis is a remote role with a salary range of $157,000 - $212,000, plus a competitive equity package. Postman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut!\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, DevOps, Education, Cloud, API, Senior and Sales jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Wealthsimple is hiring a Remote Senior Product Manager Product Platform
\nYour career is an investment that grows over time!\n\n\nWealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 3 million users who trust us with more than $30 billion in assets.\n\n\nOur teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.\n\n\nAbout the team\nThe Book of Record team provides the ‘source of truth’ for all financial data across Wealthsimple products. We design and operate the platform that tracks all raw financial activity, and then processes and translates this data into a comprehensive and understandable summary for our clients. \n\n\nAs Wealthsimple expands its product offering, our team is constantly thinking about how we scale our systems and ensure financial data is always accurate, available in near real-time, and communicated to clients in a way they actually understand. The ideal candidate will have experience, deep knowledge, and passion for brokerage platforms, financial data, API products, or similar technical/fintech platforms.\n\n\n\nIn this role you will: \n* Treat data like a product, rather than an input. You will oversee the full lifecycle of how financial data is created, consumed, and displayed to our clients.\n* Set the platform vision and strategy. You will partner with front-end product teams to understand the new features they are building, and then determine how to evolve our back-end systems to meet these needs.\n* Guide and support a team of engineers to help them achieve the right balance between enabling growth and ensuring a stable and accurate experience for our clients.\n* Lead the planning, development, and launch of projects related to our client’s financial data.\n* Break down complex, behind-the-scenes projects into discrete phases that deliver value to clients and the business incrementally.\n* Partner with other engineering teams and departments across the company (e.g. Customer Support, Portfolio Management, Finance, Operations) to ensure that the data we show is easily understood by clients.\n* Establish and own a variety of metrics related to performance and consumer outcomes (e.g., data accuracy, data consistency, etc.).\n* Help elevate the Product Management practice at Wealthsimple and create an inclusive and supportive team culture.\n\n\n\nSkills we are looking for:\n* A multi-year track record of building and shipping products that customers love. You’ve owned a complete product/platform or large parts of an offering and are comfortable leading large, complex, cross-functional projects.\n* A shipping mentality. We don't believe in spending forever analyzing and debating. The best way to validate something is to ship it — so let's ship it, learn, and iterate.\n* Enough technical know-how to talk with engineers about architecture and technical considerations that impact a platform, and a desire to learn what you don’t know to help drive decision making.\n* A passion for financial inclusion and building products that increase access to financial freedom for everyone.\n* Preferred experience if you’ve helped set up and scale data platforms, and are passionate about the topic.\n\n\n\n\n\nWhy Wealthsimple?\n🤑 Competitive Salary with top-tier health benefits and life insurance\n📈 Retirement savings matching plan using Wealthsimple Work\n🌴 20 vacation days per year and unlimited sick and mental health days\n📚 Up to $1500 per year towards wellness and professional development budgets respectively \n🛫 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year \n🌎 A wide variety of peer and company-led Employee Resource Groups (ie. Rainbow, Women of Wealthsimple, Black @ WS) \n💖 Company-wide wellness days off scheduled throughout the year\n\n\nWe’re a remote-first team, with over 1000 employees coast to coast in North America. Be a part of our Canadian success story and help shape the financial future of millions — join us!\n\n\nRead our Culture Manual and learn more about how we work.\n\n\nDEI Statement\nAt Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. \n\n\nAccessibility Statement\nWealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, API and Senior jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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