\nAbout Saltbox\n\nAt Saltbox, we believe that operational excellence turns great ideas into great companies. For far too long, modern merchants working with physical goods have been pushed to the fringes of the entrepreneurial ecosystem. We're here to change that. Backed by some of the leading venture capital firms we are opening locations across the U.S. Founded by experienced executives with expertise in real estate, logistics, customer success and technology, we're on a mission to vitalize the American entrepreneurial spirit.\n\nWhat We’re Looking For\n\nReady to kick the dull out of content and work with an exciting brand with endless content opportunities? Join us as our Content Marketing Manager, where we're on the lookout for a writer with a creative soul and a strategic mind. If you're passionate about making content stand out, and transforming our brand into a storytelling machine, this role is for you.\n\nHow do you know if you’re the right candidate? To start, you love to write. Storytelling and a passion to reach readers and engage them in as many different forms as possible is the reason you love to come to work. You have the ability to thrive in a fast-paced startup environment and want to elevate strategy and speed of execution. \n\nYou combine both a strong ownership mentality with the ability to be a great teammate and internal collaborator. You also have a passion for ecommerce operations, and are looking for an opportunity to truly be a part of solving problems for entrepreneurs and small businesses. \n\n \n\nPlease note – for maximum success, it is required that you live in a current Saltbox city: Atlanta, Washington DC, Dallas, Denver, Miami, Minneapolis, Los Angeles, Phoenix, or Seattle\n\n \n\nWhat You’ll Be Doing:\n\n \n\n\n* Create content that is smart as it is engaging, speaking to the right personas, aligning with our brand voice and business goals across channels like web, social, email, video scripts and sales.\n\n* Be the teammate who overflows with great new content ideas and brings them to life  to keep our approach fresh and innovative.\n\n* Collaborate with internal teams to understand all aspects of our business and transform mundane content into compelling copy that aligns to our brand pillars and company mission.\n\n* Keep our content coordinated with a simple and clear content calendar that gives us visibility across blogs, social, emails, smoke signals, and any other way we try to catch our members’ attention and connect with them.\n\n* Utilize artificial intelligence tools strategically to enhance project outcomes, advocating for the selection of appropriate tools based on project requirements and timelines.\n\n* Work to develop the Saltbox Social Media accounts into “must share” and “must follow” feeds. \n\n* Build the Saltbox social voice into one that “reads the room” and fits in across all social media channels. Don’t just post for the sake of it. Understand and optimize our content based on the analytics available to you.\n\n* Stay on top of industry trends, news, and cultural moments that Saltbox can participate in or comment on. \n\n* Support our PR efforts utilizing content to maximize the effectiveness of earned media. In other words, help make people say, “gosh, I see Saltbox everywhere these days!”\n\n\n\n\nRequirements\n\n\n* 3+ years of relevant experience\n\n* Solid collaboration and communication skills\n\n* The ability to be both creative and organized in the way you work\n\n* Strong copywriting and storytelling skills\n\n* A portfolio showcasing content writing ability\n\n* Experience with and knowledge of X, Facebook, Instagram, TikTok, and LinkedIn and how they’re different from one another\n\n* Mastery of managing various project and hitting deadlines\n\n* Aptitude to effectively utilize AI-powered platforms and excel in generating engaging content by expertly navigating and leveraging prompt-based systems, pivotal for optimizing content marketing efforts\n\n* This role is remote (must be authorized to work and residing in United States) with some travel required (up to 20% travel annually) \n\n\n\n\nIt would be amazing if you have:\n\n\n* … previous social media management experience\n\n* … experience with the Adobe Creative Suite\n\n* … an appetite for learning about the newest editing and creative apps\n\n* … a solid understanding of TikTok and Reels\n\n* … a good design sense\n\n* … a personal interest in newsletters and other online non-social media content strategies\n\n* … experience within the logistics and/or ecommerce industries\n\n\n\n\nWhat We Offer:  We strongly value creating an environment where our employees are healthy and happy. Because of this, we are committed to generous benefits including:\n\n\n* Health ben­e­fits for individual:\n\n\n\n* Den­tal and vision are cov­ered 100%\n\n* Med­ical is cov­ered 100% for two different plans (UHC) or a tiny premium for PPO\n\n\n\n* 401K Plan Options\n\n* Company paid long and short term disability and life insurance\n\n* Vacation time, sick time and paid holidays\n\n* Paid parental leave\n\n* Job training opportunities, learning and professional development \n\n\n\n\nAre you ready to join a dynamic and fast-paced start-up? Saltbox is excited to offer a full-time position with a base salary range of $85,000-$100,000 plus equity. We understand that each individual brings unique skills and experiences to the table, which is why our salary ranges are tailored to the role, level, and location of the job.\n\nWhat is it like to work at Saltbox? \n\nFor those of us at Saltbox, our values represent a shared and deeply held belief that inspires our behaviors towards one another, our partners, and our Members:\n\n\n* We operate with high integrity\n\n* We cultivate self-awareness\n\n* We work with an ownership mentality\n\n* We communicate with transparency\n\n* We embrace vulnerability\n\n* We act with empathy & kindness\n\n\n\n\nOur mission is to make logistics approachable, accessible, and efficient for all. Check out what human-centric logistics means to our members. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Video, Marketing and Ecommerce jobs that are similar:\n\n $57,500 — $107,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLos Angeles, California, United States

The Role\n\nLeafLink seeks a Retail Account Manager to join our growing team. You will work directly with our retail clients, Account Executives, and various internal teams to guide our retail customers’ success on LeafLink through the adoption of our marketplace and financial service solutions. We’re looking for someone with a successful track record of building deep relationships with retailers to expand our reach and deepen our engagement. You will work with a cross-functional team to not only push retail engagement with LeafLink’s platform but to contribute to LeafLink’s overall success. You will also work with our seller account management team, partnering to deliver success in accounts specializing in manufacturing cannabis brands and retail. As the voice of the customer for our retailers, you will collect and share feedback with internal stakeholders, helping to shape the future strategy for the buy-side of LeafLink’s marketplace. You will also provide strategic guidance that reflects best practices, technical expertise, and industry acumen.\n\nThis role is highly collaborative. You are a good fit for this position if you are a proactive self-starter who is comfortable with change, enjoys a fast pace, an excellent communicator, and can juggle many tasks and deadlines.\nWhat You’ll be Doing \n\n\n* Serve as the key Retail Account Management team member on your book of business, working together with Account Executives and other solution line specialists to grow the customer’s adoption and loyalty across all aspects of the LeafLink platform\n\n* Be a trusted LeafLink partner to the retail book of business and help retailers become successful by demonstrating the opportunities available through LeafLink’s marketplace & financial service solutions\n\n* Take accountability for the success of your LeafLink customers, their satisfaction, and the value they get from LeafLink’s marketplace & financial service solutions by taking their perspective and business needs as priority\n\n* Constantly strive to expand your retail clients’ LeafLink usage and adoption through thoughtful outreach, training, customer check-ins, and meetings\n\n* Proficient in cross-selling and upselling by effectively identifying and capitalizing on opportunities to offer additional services to retailers, resulting in increased revenue and enhanced customer satisfaction\n\n* Develop and manage multi-layer relationships with the cannabis industry’s largest retailers, identifying potential new opportunities with partners and ensuring those relationships support key growth, monetization, and product initiatives of the company\n\n* Strive to meet your quarterly goals comprising of retail engagement & adoption metrics and your cross-sell and upsell quotas\n\n* Leverage data to identify gaps that retail clients may have in running their businesses as efficiently as possible on LeafLink, and act on providing solutions to help them improve\n\n* Become a LeafLink platform expert, following all new product releases and identifying high-priority updates to customers\n\n* Ensure client satisfaction and long-term loyalty, manage client expectations, and solicit and act on client feedback\n\n* Contribute to standardized customer engagement sequences as the key member of the client’s account team\n\n* Work closely with our Sales, Marketing, Product, and Support teams to deliver exceptional client experiences and be the true voice of the retail marketplace solution & financial services customer.\n\n* Track and follow up on high priority Product tickets to ensure timely resolution\n\n* Track all retail customer updates, status changes, and touchpoints through Salesforce CRM\n\n* Maximize usage of all Account Management tools to their full potential to support positive customer relationships\n\n* Identify opportunities to improve our current processes, tools, reporting, and documentation\n\n* Willingness to travel up to 30% of the time.\n\n\n\nWhat You’ll Bring to the Team\n\n\n* Business degree or equivalent professional experience preferred.\n\n* 3+ years of experience in a consultative customer-facing role with an enterprise software or FinTech SaaS organization.\n\n* 3+ years communicating technical software including feature demonstrations, functionality overviews, and best practice sharing with VIP, technical, and non-technical end users\n\n* A solid understanding of the current landscape in the legalized Cannabis industry\n\n* Proficiency in operational payment cycles and inventory management\n\n* Exceptional communication, interpersonal, and presentation skills\n\n* Track record of building and maintaining strong customer relationships virtually as well as in person\n\n* Strong ability to facilitate meetings with customers and users of various levels of professional seniority and technical skill\n\n* You have a track record of achieving and exceeding your targets.\n\n* Problem solver and builder mindset with a strong ability to work cross-functionally to deliver results\n\n* You are a successful self-starter who can provide pioneering suggestions from your in-market experience and customer relationships\n\n* You possess the ability to excel in a fast-paced startup, and you thrive in a dynamic environment that is constantly evolving and changing\n\n* Proficient in Salesforce\n\n* Preferred experience with Salesloft, Sigma, and/or other advanced analytics tools \n\n\n\nLeafLink Perks & Benefits\n\n\n* Flexible PTO - you’re going to be working hard so enjoy time off with no cap!\n\n* A robust stock option plan to give our employees a direct stake in LeafLink’s success\n\n* 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community\n\n* Competitive compensation and 401k\n\n* Comprehensive health coverage (medical, dental, vision)\n\n* Commuter Benefits through our Flexible Spending Account\n\n\n\n\nLeafLink’s employee-centric culture has earned us a coveted spot on BuiltInNYC’s Best Places to Work for in 2021 list. Learn more about LeafLink’s history and the path to our First Billion in Wholesale Cannabis Orders here. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States

\nAbout Starburst\n\n\nAt Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that’s just plain wrong. Starburst offers a full-featured data lake analytics platform, built on open source Trino. Our platform includes all the capabilities needed to discover, organize, and consume data without the need for time-consuming and costly migration projects. Today more than 300 leading organizations trust us to make better decisions faster. \n\n\nThough Starburst has raised $414M in venture funding from top investors, we were founded in a rather unusual way as we bootstrapped the business with customers and revenue from the very beginning! We are a remote-first company with employees all over the world and are proud to be named a Best Place to Work. Come join our team of All-Stars!\n\n\nStarburst Majors Solutions Architects are responsible for the successful customer adoption of our products. In this customer-facing and highly technical role, you will work directly with our most strategic customers to ensure their overall success with Starburst’s product offering.  You will partner with field sales representatives to own the technical aspects of the sales cycle, customer evangelization, and qualification process, from discovery calls to closure. Responsibilities include demonstrations of Starburst capabilities, technical sales presentations, delivery of educational sessions and/or technical workshops, running proofs of value, providing guidance for migration from legacy platforms, and assistance with customers moving to production.  Solutions Architects are Starburst experts who will provide technical leadership, data management, and analytics experience and consultation.  \n\n\n\nAs a Majors Solutions Architect at Starburst you will: \n* Grow and retain accounts \n* Own the technical aspects of the sales cycle and work closely with sales representatives to drive customer projects to closure\n* Shape prospect evaluation requirements, define success criteria, educate customers, and participate in the qualification process\n* Define, scope, and execute customer proof of concept studies \n* Be an expert in our products and services\n* Design and build demos, presentations, reference architectures, and custom integrations\n* Perform overall system and SQL performance tuning and migrations from legacy systems\n* Act as the consultant and expert on architecture, deployment, and design discussions  \n* Act as the primary customer-facing technical resource during technology evaluations\n* Act as the voice of the customer during internal product engineering discussions\n* Collaborate with Engineering and Support teams for critical customer operational issues and questions\n* Develop field best practices, how-to documents, and contribute to our internal knowledge base\n* Have a willingness to travel to customers as needed\n\n\n\nSome of the things we look for:\n* Expertise or Experience in one or more of the following technical areas: Analytical and problem-solving skills, ANSI SQL , UNIX/Linux CLI interactions , Data Warehouse usage and concepts, Private/Public Cloud Deployments, Big Data Technologies: Hadoop, distributed systems and storage\n* Experience in customer-facing technical roles\n* Experience in field sales/field consultant roles\n* Strong presentation skills and an ability to respond dynamically to questions in real-time\n* Excellent verbal and written communication skills\n* Desire to work in a fast-paced startup environment with cutting-edge technologies\n\n\n\n\n$160,000 - $175,000 a yearThe base salary range for this US full-time position is $160,000 - $175,000 (+ commission or + bonus), subject to standard withholding and applicable taxes. All candidates receive equity (ISO) and access to a comprehensive benefits offering.  The base salary range reflects the minimum and maximum target for candidates across all US locations. Work location, skills, experience, and any relevant education or training determine the compensation awarded to the candidate. The Recruiting Team or Hiring Manager can share more about the specific salary range with you during the recruitment process.\n\nWhy build your career at Starburst?\n\n\nWe live by our three core company values: Character, Competence, and Ownership and are a team of top performers. We are each in the driver’s seat, shaping our organization and working together towards our common mission. We are solving exceptionally complex and meaningful challenges here and as we innovate, we each have the opportunity to build our careers alongside Starbursts’s growth.\n\n\nWe take care of our global workforce by making sure employees enjoy competitive salaries and attractive stock grants, remote-friendly work options, flexible paid time off, and more!\n\n\nStarburst Data is a diverse, equitable, and inclusive place to work. Everyone is welcome at the Starburst table and we have several employee resource groups such as Womxn At Starburst, Starburst Military, and Starburst Pride. We know that the more diverse perspectives we have at the table will only serve us to make a better team and company. \n\n\nStarburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\n\n\n#BI-Remote #LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Education, Cloud and Sales jobs that are similar:\n\n $45,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States

\nWe believe communication belongs to everyone. We exist to democratize phone service.  TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do.   We're the largest provider of free phone service in the nation. And we're just getting started. \n\n\nJoin us in our mission to break down barriers to communication and free the flow of conversation for people everywhere. \n\n\n·       As the Voice of Customer (VoC) Program Manager within the Customer Success team, you will play a crucial role in improving customer loyalty and growth by moving the company to action using the voice of customer from across our various digital properties. You have extensive voice of the customer program management experience and are passionate about customer data, with a proven history of driving insights that improve the customer experience. You will partner with colleagues across the organization to execute new customer digital listening programs and evolve existing programs as needed to provide a more holistic voice of customer assessment across TextNows services.\nYou'll come with a strong understanding of customer experience program management, analytics, and the ability to tell a compelling story with data. You will also come ready to dive deep into customer journeys to understand and empathize with customer pain points and identify opportunities with respect to customer engagement, business strategy, and quality of service.\nRESPONSIBILITIES\n·       Design and lead new and emerging digital VoC programs that provide the organization with actionable customer experience insights. This includes and internal feedback operations, reporting, analysis, and managing the closed loop process\n·       Lead internal change management and training efforts related to new digital VoC programs\n·       Partnering with the Data Analytics team, conduct top line and in-depth analysis of customer data to determine significance of trends and impact on business and customer health\n·       Utilize different technologies to gather and synthesize customer feedback data with associated business data to determine key drivers of customer success, loyalty, risk, churn and overall experience, and then translate that into actionable insights\n·       Facilitate cross-functional insight reviews and action-planning meetings with internal stakeholders to drive customer and partner experience improvements\n·       Inspire the organization to listen, understand and act on customer feedback as an effective data-driven storyteller\n·       Qualifications\nQualifications\nREQUIRED SKILLS / EXPERIENCE\n·       At least 5+ years direct experience in Customer Experience, Customer Insights, Digital Experience, or Market Research in a Consumer focused industry\n·       Experience managing global customer listening posts, such as NPS programs, digital online reviews\n·       Experience in program management\n·       Experience in analyzing and interpreting a mix of qualitative and quantitative data, constructing compelling narratives, and providing recommendations on complex topics\n·      The ideal candidate will have a proven track record of reviewing and synthesizing feedback from diverse sources such as Reddit, Google Reviews, Apple App Store, and other platforms. They should excel in translating customer feedback into actionable insights, driving innovation, and actively contributing to the development of new initiatives that enhance the overall customer experience\n·       Experience in preparing content to various audiences and level of leaderships\n·       Experience with driving customer experience improvement initiatives based on customer feedback\n·       Demonstrated passion for Customer Experience and acting as an advocate for customers\n·       Strong critical thinking, influencing, and relationship management skills\n\n\n\n\n\nMore about TextNow... \n\n\nOur Values: \n·  People First (Make business decisions by putting people first!)\n·  No Brilliant Jerks (We're cool with the brilliant part, with the jerk part? not so much)\n·  Give a Damn! (We care about our work, our mission and our customers)\n·  Challenge Accepted (Show up with a positive can-do attitude)\n\n\nBenefits, Culture, & More: \n·   Strong work life blend \n·   Flexible work arrangements (wfh, remote, or access to one of our office spaces) \n·   Employee Stock Options \n·   Unlimited vacation \n·   Competitive pay and benefits\n·   Parental leave\n·   Benefits for both physical and mental well being (wellness credit and L&D credit) \n·   We travel a few times a year for various team events, company wide off-sites, and more\n\n\nDiversity and Inclusion:\nAt TextNow, our mission is built around inclusion and offering a service for EVERYONE, in an industry that traditionally only caters to the few who have the means to afford it. We believe that diversity of thought and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our product and company great. \n\n\nTextNow Candidate Policy\nBy submitting an application to TextNow, you agree to the collection, use, and disclosure of your personal information in accordance with the TextNow Candidate Policy \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Excel and Excel jobs that are similar:\n\n $30,000 — $60,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWaterloo, Ontario