Niantic is hiring a Remote Senior Marketing Director UA & Ad Media
\nAt Niantic, weโre passionate about real-world, social, mobile games that inspire players to go on adventures on foot with others! We are seeking an experienced Senior Marketing Director of UA + Ad Media, who brings a deep expertise in building a world-class growth organization. You will take a meaningful leadership role to advise on Nianticโs user acquisition and brand / reach advertising strategies. As the Senior Marketing Director of UA + Ad Media, you will be responsible for collaboration between UA and brand / reach ad media, increasing the return on our entire marketing budget across our mobile games portfolio.\nResponsibilities\n\n\n* Lead the UA + Ad Media team to drive product awareness and interest, acquisition of new users, and overall product engagement, helping the company achieve it's key business objectives engagement and reach company/product targets.\n\n* Mentor and nurture the Paid Ad Media team with a culture of inclusion and collaboration, while building the best in-class practices across growth fields.\n\n* Advise on strategy and goals for all user acquisition campaigns and other paid advertising media (eg, brand / reach / ATL media) investments to increase performance\n\n* Identify the situations and moments where the use of brand / reach / ATL (above-the-line) advertising media should be used to help up-level a key product tentpole, feature launch, and/or in-game live op moment.\n\n* Build trustworthy partnerships with cross-functional leaders to optimize marketing technology stack and related operations, including marketing automation, attribution and analytics.\n\n* Collaborate with cross-functional team members and stakeholders, including regular and reliable attendance and participation in meetings.\n\n* Required in-office 2 days on Monday and Wednesday.\n\n\n\nQualifications\n\n\n* 14+ years of marketing experience with a focus on user acquisition data-driven marketing and brand / reach advertising media experience.\n\n* Experience leading performance marketing teams of 5+ individuals.\n\n* Experience managing an overall marketing budget of $50 million or more, with focus on advertising media and production/creative efforts.\n\n* Successfully built and shaped the planning and execution of complex, data-driven marketing programs including A/B experimentation, multi-touch attribution modeling and causality testing.\n\n* Deep analytics background with data-driven decision making within imperfect or incomplete information environments.\n\n* Solid understanding of and experience in managing ATL (above-the-line) ad media campaigns and the role they play in driving user awareness and interest, especially when used in conjunction with UA media campaigns.\n\n* Expert in mobile attribution methods and platforms (e.g: Adjust/Kochava/Appsflyer).\n\n* Deep knowledge of paid mobile ad media channels (e.g. Facebook Ad Manager, Google AdWords, TikTok, etc) for use in both new user acquisition and re-targeting lapsed user cohorts.\n\n* Strong knowledge of Apple privacy framework along with Google privacy sandbox.\n\n* Demonstrated strong cross-functional communication and analytical skills to improve revenue prediction models and key performance indicators.\n\n* Familiarity with ASO and industry standards to improve conversion rates.\n\n* Strong leadership presence and ability to lead directly and through influencing executive leadership to drive execution of a strategy in a fast moving global organization.\n\n* Ability to work in a fast-paced hybrid environment and handle stress appropriately and/or ability to solve practical problems and be sufficiently adaptable to handle dynamic situations with little advance notice.\n\n* Experience working on cross-functional teams with ability to communicate effectively through written and verbal communications, including synchronous interactions with others.\n\n* Passion for technology and entertainment, especially for Nianticโs products.\n\n* Bachelorโs degree or equivalent experience in Computer Science, Engineering, Business Administration, Marketing, Data Science, Statistics, Mathematics or a related field.\n\n\n\nPlus if...\n\n\n* Mobile user acquisition experience is a requirement.\n\n* Brand marketing / media experience.\n\n* Masterโs degree or equivalent experience a plus (esp. in Business Administration).\n\n* Proficiency with data tools (e.g: Tableau/Looker).\n\n\n\n\nThe total compensation package for this position includes a new hire offer base salary range of $207,000 - $230,000 + bonus + equity + benefits.\n\nIndividual pay within this salary range is determined by work location and additional factors, including assessed job-related skills, experience, and relevant education or training. Your recruiter can answer any questions about new hire total compensation during the hiring process. An overview of benefit offerings for your location can be found on the careers page.\nJoin the Niantic team!\n\nNiantic's global-scale augmented reality platform and digital map powers spatial computing experiences in the real world. Incubated out of the Maps team at Google, Niantic first created Ingress and then Pokรฉmon GO, a cultural phenomenon and hit game played by tens of millions of people each month. Nianticโs Lightship platform, which powers Pokรฉmon GO, also supports the company's other games including Pikmin Bloom, Peridot and Monster Hunter Now. Developers use Nianticโs platform to build their own AR applications and experiences, either with the Lightship Platform or directly through the web with 8th Wall.\n\nWe believe that cultivating a workplace where our people are supported and included is essential to creating great products our community will love. Our mission emphasizes seeking and hiring diverse voices, including those who are traditionally underrepresented in the technology industry, and we consider this to be one of the most important values we hold close.\n\nNiantic is a hybrid first company. We believe that in person interaction and collaboration fosters creativity, a sense of community, and is critical to our future success as a company. Our hybrid work schedules allow for a mix of remote and in-office work.\n\nWe're a hard-working, fun, and exciting group who value intellectual curiosity and a passion for problem-solving! We have growing offices located in San Francisco, Sunnyvale, Palo Alto, Bellevue, Kansas, London, Tokyo, Hamburg, Hyderabad, and Zurich. #LI-HYBRID \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Recruiter, Education, Mobile, Senior and Marketing jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Ramp is hiring a Remote Senior Analyst Front end Web
๐๐ผ What you will be doing\n\nWe are a well-established Data Team within the organization, having evolved from our initial focus on data integration, sustainable descriptive analytics, and A/B testing to now encompass predictive and prescriptive analytics fully. In your role as Senior Analyst, you will collaborate closely with the Product, Design, and Engineering Teams to inform high-impact decisions regarding future product development with data. Your work will span across various product areas such as End-User, Partners, Business Operations (including Anti Money Laundering (KYC, KYT, and Name Screening), Fraud prevention rule sets, and Treasury), and influence Rampโs business KPIs directly.\n\n \n๐งฉWhat you will be working on\n\n\n* Utilize web analytics tools such as Amplitude to collect, analyze, and interpret website and user behavior data.\n\n* Create and maintain performance dashboards to provide actionable insights and key performance indicators (KPIs) to track product performance.\n\n* Partnering with product managers on designing experiments for hypothesis testing, supporting in idea generation and refinement.\n\n* Developing and automating reporting for key performance indicators across various Rampโs products and services, addressing business priorities.\n\n* Conducting thorough data analysis to generate actionable insights, and making recommendations for product improvement, development, and launch strategies.\n\n* Analysing transactional data (crypto transactions), KYC, and AML data; utilizing event-based analytics with tools like Amplitude; and leveraging data from customer support, feedback apps, and more.\n\n* Developing and maintaining modular data infrastructure, with a focus on dbt (data build tool), BigQuery, and visualisation (experience with any BI tool is a must, at the moment we are using Tableau).\n\n* Owning a descriptive analytics platform for internal reporting and responding to investors, support, operational, financial, legal, and regulatory requests.\n\n* Advocating for data best practices in collaboration with data engineers.\n\n* Identifying and creatively solving key business challenges through data analytics, in partnership with key stakeholders.\n\n* Communicating findings and insights to stakeholders effectively.\n\n* Contributing to data quality & security best practices\n\n\n\n\n \nโ๏ธOur tech stack:\n\n\n* Amplitude (or other Web Analytics tool)\n\n* Google Cloud Platform, BigQuery, dbt (Data Build Tool)\n\n* Tableau (or similar BI tools like PowerBI, Looker)\n\n* Github\n\n* Other tools we are using: Figma, Figjam, VS Code\n\n\n\n\n \n๐คWhat you will bring:\n\n\n* At least 5 years of experience in an analytical role, ideally within Web/Product/E-commerce Analytics, with a strong business acumen and client-focused approach.\n\n* Proficiency in web analytics tools such as GA4 and Amplitude, knowledge of both analytics and implementation key concepts.\n\n* Experience in creating the tracking specifications and planning the tagging coverage of new features - the ability to connect business needs with technical possibilities.\n\n* Experience in planning, monitoring, and evaluating A/B tests.\n\n* High proficiency in SQL and data visualisation tools like Tableau, PowerBI, or Looker.\n\n* Expertise in data visualisation and data modeling; forecasting, and machine learning algorithms is a plus.\n\n* Excellent problem-solving skills and ability to think critically to identify patterns, trends, and insights from complex datasets,\n\n* Demonstrated leadership abilities, including task delegation and managing workloads.\n\n* Excellent communication skills, capable of presenting complex data sets and insights to both technical and non-technical audiences.\n\n* A growth mindset, positive attitude, and the ability to work under pressure and tight deadlines.\n\n* Proven ability to act as a Trusted Advisor within Product and Functional Teams, with a strong focus on proactive problem-solving and continuous improvement.\n\n* Experience in discovering new data sources, developing new data models, and making recommendations to stakeholders.\n\n* An advocate for change and new methodologies that enhance team productivity.\n\n* Commitment to personal development and staying up to date with emerging trends and technologies in the field.\n\n* Being friendly and professional; excited by the possibilities of working on the intersection of FinTech and blockchain (no blockchain experience required).\n\n\n\n\n\n\n \n๐ชWhatโs in it for you?\n๐ธ Competitive salary\n\n\n* Equity package: share in our success\n\n* Zero-fee crypto purchases via on-ramp!\n\n\n\n\n \n๐ฉบ Health & wellbeing\n\n\n* 26+ days paid time-off\n\n* Health & Sports benefits for you and your loved ones\n\n* Dedicated time off for yearly health check-ups\n\n\n\n\n \n๐ง Development & Growth\n\n\n* Self-development and conference budget\n\n* Language lessons\n\n* Internal workshops and activities supporting growth and mental health\n\n\n\n\n \n๐ข Great working environment and socials\n\n\n* Modern and comfy offices in Warsaw and Wroclaw, which has everything you'll need to excel and collaborate with your team\n\n* Remote working with visits in our offices\n\n* The best laptops and kit to work on\n\n* Internal Tech meetups on-site & online\n\n* Team socials funded by us\n\n\n\n\n \n๐คOur interview process\n\n* Discovery phone interview with a recruiter (30 minutes).\n\n* Technical and Lifestyle interview with our Lead Analyst and another person from the Data team (60 minutes).\n\n* Interview with a domain specialist and Head of Data (30 minutes).\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Crypto, Recruiter, Testing, Cloud and Senior jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nWrocลaw, Lower Silesian Voivodeship, Poland
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Summary\n\nWe seek a highly skilled and experienced senior recruiter to join our team and provide support. This role is ideal for someone with a strong background in non-consultancy environments, particularly within internal HR departments. The successful candidate will play a critical role in sourcing and hiring top talent for Technology and Product positions, contributing to our company's continuous growth and innovation.\nWhat you'll do\n\n\n* Led the technology and product roles recruitment process, ensuring high quality and SLA adherence.\n\n* Utilize advanced English skills for daily communication, including interviewing candidates and collaborating with international stakeholders.\n\n* Proactively identify and engage with potential candidates through various sourcing channels, focusing on innovative and efficient recruitment strategies.\n\n* Conduct thorough interviews and assessments to evaluate candidates' skills, experience, and cultural fit.\n\n* Develop and maintain strong relationships with hiring managers to understand their hiring needs and provide consultative support in defining role requirements and recruitment strategies.\n\n* Leverage data and analytics to inform recruitment decisions and strategies, presenting insights and recommendations to improve recruitment processes and outcomes.\n\n* Act for continuous process improvement, proposing and implementing new recruitment practices and methodologies to enhance efficiency and effectiveness.\n\n* Collaborate closely with the HR team and other departments to ensure a seamless and positive candidate experience throughout the recruitment lifecycle.\n\n\n\nMinimum Qualifications\n\n\nProven experience as a recruiter within organizations with internal HR, with specific expertise in Technology and Product roles.\n\nAdvanced proficiency in English\n\nDesirable: Experience in international recruitment and fluency in Spanish/Portuguese will be a strong advantage.\n\nStrong proficiency in using recruitment software and systems, with the ability to analyze and leverage data to inform recruitment strategies.\n\nCritical thinking skills with the ability to assess recruitment processes critically and plan actions to ensure high-quality hires within SLAs.\n\nExcellent teamwork skills, with the ability to work effectively in a structured environment with well-defined processes.\n\nInitiative and creativity in contributing new processes and best practices to the recruitment function\n\n\n\nCore Benefits\n\n\nOptical plan \n\nCPF Contribution \n\nInternet subsidy\n\nWork from home one-time allowance\n\nAnnual leaves\n\nAbility to buy/encash/carry over annual leave\n\nHealth Insurance\n\nDental care \n\nHealth & Wellbeing \n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior and Senior jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nBengaluru, Karnataka, India
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
๐๐ผ What you will be doing\n\nWe are a well-established Data Team within the organization, having evolved from our initial focus on data integration, sustainable descriptive analytics, and A/B testing to now encompass predictive and prescriptive analytics fully. In your role as Senior Analyst, you will collaborate closely with the Product, Design, and Engineering Teams to inform high-impact decisions regarding future product development with data. Your work will span across various product areas such as End-User, Partners, Business Operations (including Anti Money Laundering (KYC, KYT, Name Screening), Fraud prevention rule sets, Treasury), and influence Rampโs business KPIs directly.\n\n \n๐งฉWhat you will be working on\n\n\n* Analysing transactional data (crypto transactions), KYC, and AML data; utilising event-based analytics with tools like Amplitude; and leveraging data from customer support, feedback apps, and more.\n\n* Developing and maintaining modular data infrastructure, with a focus on dbt (data build tool), BigQuery, and visualisation (experience with any BI tool is a must, at the moment we are using Tableau).\n\n* Conducting thorough data analysis to generate actionable insights, making recommendations for product improvement, development, and launch strategies.\n\n* Owning a descriptive analytics platform for internal reporting and responding to investors, support, operational, financial, legal, and regulatory requests.\n\n* Developing and automating reporting for key performance indicators across various Rampโs products and services, addressing business priorities.\n\n* Partnering with product managers on designing experiments for hypothesis testing, supporting in idea generation and refinement.\n\n* Advocating for data best practices in collaboration with data engineers.\n\n* Identifying and creatively solving key business challenges through data analytics, in partnership with key stakeholders.\n\n* Communicating findings and insights to stakeholders effectively.\n\n* Contributing to data quality & security best practices.\n\n\n\n\n \nโ๏ธOur tech stack:\n\n\n* Google Cloud Platform, BigQuery, dbt (Data Build Tool)\n\n* Amplitude\n\n* Tableau (or similar BI tools like PowerBI, Looker)\n\n* Github\n\n* Other tools we are using: Figma, Figjam, VS Code\n\n\n\n\n \n๐คWhat you will bring:\n\n\n* At least 3 years of experience in an analytical role with a strong business acumen and client-focused approach.\n\n* Expertise in data visualisation and data modelling; forecasting, and machine learning algorithms is a plus.\n\n* High proficiency in SQL and data visualisation tools like Tableau, PowerBI, or Looker.\n\n* Demonstrated leadership abilities, including task delegation and managing workloads.\n\n* Excellent communication skills, capable of presenting complex data sets and insights to both technical and non-technical audiences.\n\n* A growth mindset, positive attitude, and the ability to work under pressure and tight deadlines.\n\n* Proven ability to act as a Trusted Advisor within Product and Functional Teams, with a strong focus on proactive problem-solving and continuous improvement.\n\n* Experience in discovering new data sources, developing new data models, and making recommendations to stakeholders.\n\n* An advocate for change and new methodologies that enhance team productivity.\n\n* Commitment to personal development and staying up to date with emerging trends and technologies in the field.\n\n* Being friendly and professional; excited by the possibilities of working on the intersection of FinTech and blockchain (no blockchain experience required)\n\n\n\n\n \n๐ชWhatโs in it for you?\n๐ธ Competitive salary\n\n\n* Equity package: share in our success\n\n* Zero-fee crypto purchases via on-ramp!\n\n\n\n\n \n๐ฉบ Health & wellbeing\n\n\n* 26+ days paid time-off\n\n* Health & Sports benefits for you and your loved ones\n\n* Dedicated time off for yearly health check-ups\n\n\n\n\n \n๐ง Development & Growth\n\n\n* Self-development and conference budget\n\n* Language lessons\n\n* Internal workshops and activities supporting growth and mental health\n\n\n\n\n \n๐ข Great working environment and socials\n\n\n* Modern and comfy offices in Warsaw and Wroclaw, which has everything you'll need to excel and collaborate with your team\n\n* Remote working with visits in our offices\n\n* The best laptops and kit to work on\n\n* Internal Tech meetups on-site & online\n\n* Team socials funded by us\n\n\n\n\n \n๐คOur interview process\n\n* Discovery phone interview with a recruiter (30 minutes).\n\n* Technical and Lifestyle interview with our Lead Analyst and another person from the Data team (60 minutes).\n\n* Interview with a domain specialist and Head of Data (30 minutes).\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Crypto, Testing, Cloud and Senior jobs that are similar:\n\n
$55,000 — $95,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nWrocลaw, Lower Silesian Voivodeship, Poland
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Truework is hiring a Remote Customer Support Supervisor
\nWe are looking for a Customer Support Supervisor to join our team! \n\nAs a Customer Support Supervisor at Truework, you will lead a dynamic team of onshore and offshore Customer Support Agents, fostering a culture of diamond-level service rooted in our core values: Value Diverse Perspectives, Be Resilient, Consumers First, and Design the Future.\n\n\n\nAt Truework, you would be responsible for:\n\n\n* Mentoring and inspiring a team of Customer Support Agents to ensure exceptional service delivery.\n\n* Conducting continuous training and coaching, nurturing a culture of ongoing learning and improvement.\n\n* Resolving escalated customer inquiries, managing billing disputes and collaborating with relevant teams for resolution.\n\n* Effective workforce management, ensuring capacity and service level goals are met with a focus on process automation.\n\n* Participating in periodic business reviews, presenting performance data, learnings, and strategic improvement plans.\n\n* Experimenting boldly when solving problems, avoiding prolonged deliberation over easily reversible decisions.\n\n* Collaborating with cross-functional teams to optimize workflows and implement customer-centric solutions.\n\n* Advocating for the best outcomes and experiences for customers in all interactions.\n\n* Reviewing and analyzing customer interactions and implementing scalable solutions.\n\n* Providing guidance and support to customers for the implementation of Truework's platform.\n\n* Maintaining expertise in Truework's systems and technology for efficient operations.\n\n* Upholding the highest quality standards for individual and team output.\n\n* Performance monitoring and reporting, evaluating inbound and outbound interaction quality, tracking issues and analyzing results.\n\n* Creating detailed reports reflecting support performance metrics (CSAT, AHT, FRT, QA) and communicating performance to senior management.\n\n\n\n\n \n\nWhat weโre looking for: \n\n\n* 3-5 years of recent experience as a Customer Support Team Lead, Supervisor or Manager, preferably in financial services\n\n* Zendesk Support (minimum 2 years as an Admin), Google Workspace, Looker, Tableau or other data analytics software\n\n* Prior experience working in a remote work environment \n\n* Prior experience working cross-functionally with operations and engineering teams\n\n* Prior experience being directly responsible for using data to prioritize goals with competing interests or objectives, from design to implementation. \n\n* Bonus: Prior experience working in a fintech startup.\n\n\n\n\n \n\nAbout your team at Truework and who you will work with: \n\n\n* Manager: \n\n\n\n* Tonya Strickland, our Senior Customer Support Manager who heads up the Customer Support team at Truework\n\n\n\n\n\n\n\n* Team: \n\n\n\n* Brielle Clearfield, Senior Operations Manager - Working together to ensure high collaboration between Trueworkโs support and operations teams.\n\n* Kendall Feezor, Customer Success Leader - Working together to ensure Trueworkโs enterprise customers consistently receive diamond-level support.\n\n* Sambhav Jain, Product Leader - Working together to ensure Customer Support specialists become subject matter experts on Trueworkโs key product offerings.\n\n\n\n\n\nCash Compensation:\n\nCash compensation for this role is $57,400 - $82,000 (depending on location/experience). Geo-based factoring will be applied to the compensation for remote candidates not located in a metropolitan city. Final offer amounts are determined by multiple factors, including candidate expertise and may vary from the amounts listed above.\n\n \n\nBenefits\n\n\n\n\n\n\n* Flexible PTO policy\n\n* Learning & Development stipend\n\n* Health, Dental, Vision\n\n* Life Insurance, STD, LTD\n\n\n\n\n\n\n\n* Equity\n\n* TruePerks\n\n* Commuter, FSA, HSA\n\n* 401K plan\n\n\n\n\n\n\n\n\n \nBring Your TRUE Self to Work.\n\nOne of our 4 values at Truework is Valuing Diverse Perspectives, and we are on a mission to create a company that is the right fit for every person inside of it. Diversity and Inclusion are the hard-and-fast principles guiding how we build our teams, cultivate leaders, and create a company where our employees are comfortable bringing their authentic, true selves to work.\n\nIf you have any questions before applying, please do not hesitate to reach out to the recruiter in charge of this role, Tamara Stanic, at [email protected] \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design and Senior jobs that are similar:\n\n
$65,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Grafana Labs is hiring a Remote Senior Data Analyst Grafana Developer Advocacy
\nThis is a remote position and we're considering candidates in Germany.\n\nOur Community\n\nWe were born from Open Source and itโs in our founding and company DNA. Our job in developer advocacy is just that - to advocate for this community, and nurture the people within it. When they succeed, Grafana does as well. We believe that a big, vibrant, participatory community is how the most innovation happens, and how we grow.\n\nAbout the Role\n\nWe are looking for a Senior Data Analyst who can lead analytics for our function. You will use Grafana as a platform to produce analytics about the Grafana Open Source community and communicate publicly about the results. Everything we do in developer advocacy is public, and we want you to talk about your work.\n\nInternally, we want to better understand how users learn & progress through our software, and we use our own stack to get that done, as well as to teach others how to do similar things. This role will partner closely with our self-serve cloud, analytics, and engineering departments and report to our Director of Developer Advocacy in an all-remote team of advocates and community specialists. \n\nYou will be joining a developer advocacy & community team of 13 to provide insights into our community and demonstrate the impact of developer advocacy. We work in the R&D part of the organization, alongside product managers and engineers. The aim of the role is to help users build cool stuff.\n\nIf working at the intersection of analytics, open source, and developer advocacy is something youโre excited about, weโd love to hear from you.\n\nYou Will\n\n\n* Partner across areas to establish top-level KPIs, and dashboards for the developer advocacy function\n\n* Guide the instrumentation of product data in collaboration with our PMs, UX, and Engineering teams\n\n* Play a key role in the implementation of our product analytics tooling (e.g., Rudderstack, BigQuery and others)\n\n* Develop DBT models to transform and test our growth data in partnership with our Analytics Engineering team\n\n\n\n\nYou have\n\n\n* Familiarity with developer advocacy as a function and how open-source communities work\n\n* Experience partnering across organizations, and some familiarity with typical product KPIs and frameworks (e.g., DAU/MAU, funnels, A/B testing)\n\n* SQL: writing complex yet efficient SQL is a daily habit for you\n\n* Data Visualization: experience with any of the following tools Tableau, Looker, Mode, Hex, or of course, Grafana!\n\n* Experience writing dbt models, and implementing product analytics tooling (e.g., Heap, Pendo, Amplitude, FullStory)\n\n* Excellent communication skills, able to explain technical topics to non-technical audiences\n\n\n\n\nA plus if you have\n\n\n* Knowledge about observability\n\n* Familiarity with Airflow or Prefect - generating ad hoc ETL jobs\n\n\n\n\nIn Germany, the Base compensation range for this role is EUR 71,688 - EUR 86,026. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.\n\n*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific marketโs defined pay range & benefits at the beginning of the process. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior and Senior jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Grafana Labs is hiring a Remote Senior Data Analyst Grafana Developer Advocacy
\nThis is a remote position and we're considering candidates in the Netherlands.\n\nOur Community\n\nWe were born from Open Source and itโs in our founding and company DNA. Our job in developer advocacy is just that - to advocate for this community, and nurture the people within it. When they succeed, Grafana does as well. We believe that a big, vibrant, participatory community is how the most innovation happens, and how we grow.\n\nAbout the Role\n\nWe are looking for a Senior Data Analyst who can lead analytics for our function. You will use Grafana as a platform to produce analytics about the Grafana Open Source community and communicate publicly about the results. Everything we do in developer advocacy is public, and we want you to talk about your work.\n\nInternally, we want to better understand how users learn & progress through our software, and we use our own stack to get that done, as well as to teach others how to do similar things. This role will partner closely with our self-serve cloud, analytics, and engineering departments and report to our Director of Developer Advocacy in an all-remote team of advocates and community specialists. \n\nYou will be joining a developer advocacy & community team of 13 to provide insights into our community and demonstrate the impact of developer advocacy. We work in the R&D part of the organization, alongside product managers and engineers. The aim of the role is to help users build cool stuff.\n\nIf working at the intersection of analytics, open source, and developer advocacy is something youโre excited about, weโd love to hear from you.\n\nYou Will\n\n\n* Partner across areas to establish top-level KPIs, and dashboards for the developer advocacy function\n\n* Guide the instrumentation of product data in collaboration with our PMs, UX, and Engineering teams\n\n* Play a key role in the implementation of our product analytics tooling (e.g., Rudderstack, BigQuery and others)\n\n* Develop DBT models to transform and test our growth data in partnership with our Analytics Engineering team\n\n\n\n\nYou have\n\n\n* Familiarity with developer advocacy as a function and how open-source communities work\n\n* Experience partnering across organizations, and some familiarity with typical product KPIs and frameworks (e.g., DAU/MAU, funnels, A/B testing)\n\n* SQL: writing complex yet efficient SQL is a daily habit for you\n\n* Data Visualization: experience with any of the following tools Tableau, Looker, Mode, Hex, or of course, Grafana!\n\n* Experience writing dbt models, and implementing product analytics tooling (e.g., Heap, Pendo, Amplitude, FullStory)\n\n* Excellent communication skills, able to explain technical topics to non-technical audiences\n\n\n\n\nA plus if you have\n\n\n* Knowledge about observability\n\n* Familiarity with Airflow or Prefect - generating ad hoc ETL jobs\n\n\n\n\nIn the Netherlands, the Base compensation range for this role is EUR 71,789 - EUR 86,146. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.\n\n*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific marketโs defined pay range & benefits at the beginning of the process. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior and Senior jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The Athletic Media Company is hiring a Remote Managing Editor NFL
\nAbout Us\n\n\nThe Athletic is a digital sports media company that brings true sports fans closer to the athletes, teams and leagues that captivate their attention. We serve a multi-faceted audience that craves a richer connection and understanding with immersive storytelling and a like-minded community of fans. Founded in 2016 and with major operational hubs in San Francisco, Los Angeles, London and Melbourne, we empower a truly global team of more than 600 creators and cover more than 250 professional sports and collegiate teams across the United States, Canada and the UK. Our newsroom has produced thousands of in-depth reports along with more than 120 podcasts and other forms of premium content. Put simply, The Athletic is at the center of a sports fanโs universe.\n\n\n\n\nAbout the Role \n\n\nThe Athletic is seeking a Managing Editor for its NFL vertical. This is the No. 2 role in the department, reporting up to the NFL Senior Managing Editor. The Managing Editor and the Senior Managing Editor share comprehensive editorial oversight of NFL coverage, using data analytics to optimize performance. They also partner with stakeholders across the editorial organization and business teams on a range of initiatives. \n\n\nThis role will be remote for candidates located in the United States or Canada only.\n\n\n\nResponsibilities\n* Manage a staff of reporters with an emphasis on the delivery of news and distinct team analysis.\n* Assist with big-picture, conceptual vision for the vertical, including long-term direction; generating and planning story ideas; editorial platforms; expansion opportunities.\n* Provide process and priorities to balance content assignments ranging from short-form and breaking news to daily coverage to longform projects.\n* Work to bring a distinctive, compelling, and authentic voice to all digital media products.\n* Maintain an understanding and proficiency of subscription and engagement metrics.\n* Maintain proficiency and knowledge for SEO (best practices available).\n* Develop comprehensive multimedia coverage and contacts that include text and audio.\n* Coordinate staffing assignments, editorial resources and process.\n* Maintain an updated and accurate forward-looking editorial budget.\n* Collaborate with staff on story ideas, and with design on best execution for stories with a clear visual element.\n* Edit and publish stories via WordPress.\n* Manage the verticalโs financial budget, including projecting month-to-month expenditures and managing travel.\n\n\n\nRequirements\n* 8+ years of experience in digital sports journalism, with experience at a management level.\n* Advanced ability to generate story ideas that result in solid sub-growth and engagement.\n* Works well with writers on strengthening ideas; strong sense of how to take a single idea and develop it into a broader package.\n* Advanced understanding of the following editing tasks: copy editing, story structure, recognizing problematic sentences, style guidelines.\n* Ability to add context to stories, edit in the writer's voice, ensure fairness, provide story structure.\n* Expert ability to mentor writers and more inexperienced editors.\n* High-end knowledge of the NFL.\n* This is a remote-based position is based in the United States or Canada.\n\n\n\n\n\nThe annual base salary range for this role is $80,000.00 - $100,000.00 USD. The total compensation offered for this position may vary based on factors such as education, experience, skills, and location. It may also include non-cash rewards and benefits. The base salary range is subject to change and may be modified in the future.\n\n\nThe Athletic offers unique perks and benefits to all full-time employees based on their country of residence. Our comprehensive US benefits package includes:\n\n\n- Highly competitive, employer-contributed medical, dental, vision, basic life and disability insurance plans.\n- Savings accounts for medical, wellness, and childcare expenses.\n- 401k retirement savings plan and employer match.\n- Paid time off including paid sick leave, 12 paid holidays, 15 days of accrued vacation to start, and up to 20 weeks of Paid Parental Leave.\n\n\nFor international candidates: Our global benefits packages offer similar benefits and perks, competitive to the local market.\n\n\nThe Athletic Media Company is an equal opportunity employer and enthusiastically encourages people from all backgrounds and experiences to apply. The Athletic will consider all applicants without regard to race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other protected characteristic under applicable law.\n\n\nClick here to review our Applicant Privacy Notice, which describes how and when The Athletic Media Company collects, uses, and shares certain personal information of job applicants and prospective employees.\n\n\nBeware of fraudulent job recruiting schemes! Our recruiters use [email protected] exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software, to purchase equipment through us, or to provide sensitive personally identifiable information, such as bank accounts or social security numbers. If you have been contacted by someone claiming to be a recruiter with The Athletic but operating from a different email address about a job offer, please report it as potential job fraud to the law enforcement and to [email protected]. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SEO and Senior jobs that are similar:\n\n
$50,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nUnited States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Forter is hiring a Remote Senior Director Total Rewards
\nAbout the role:\n\nAs Forterโs Total Rewards Leader, you will play a critical role in designing, implementing, and managing the organization's total rewards strategy to attract, retain, and motivate talent. This leadership position requires a comprehensive understanding of compensation, benefits, and other elements of total rewards, as well as the ability to align these programs with the overall business strategy. The Total Rewards Leader will collaborate with key stakeholders, including HR, executive leadership, and external consultants, to ensure the organization's total rewards programs are competitive, effective, and aligned with industry best practices.\n\nWhat youโll be doing:\n\n\n* Develop and articulate a comprehensive total rewards strategy that aligns with the organization's business objectives and talent management goals.\n\n* Lead the design, implementation, and administration of the organization's compensation programs.\n\n* Conduct regular compensation benchmarking to ensure that salary structures, bonuses, and other incentives are competitive in the market.\n\n* Collaborate with HR and executive leadership to ensure pay equity and fairness across the organization.\n\n* Working with brokers, oversee the design, communication, and administration of employee benefit programs, including health, wellness, retirement, and other perks.\n\n* Monitor industry trends and regulatory changes to ensure the organization's benefits packages are up-to-date and compliant.\n\n* Develop and manage employee recognition and rewards programs to foster a positive and motivating work environment.\n\n* Implement performance-based incentive programs that align with organizational goals.\n\n* Utilize data analytics to assess the effectiveness of total rewards programs and make data-driven recommendations for improvements.\n\n* Develop and deliver communication strategies to effectively educate employees about total rewards programs.\n\n* Provide guidance and support to HR and management in communicating total rewards information to employees.\n\n* Manage relationships with external vendors and consultants, including benefits providers and compensation survey firms.\n\n* Working with External Vendor, prepare and own all executive compensation materials.\n\n\n\n\nWhat youโll need:\n\n\n* Bachelor's degree in Human Resources, Business Administration, or a related field (Masterโs degree or relevant certifications are a plus).\n\n* 12-15 years minimum experience in total rewards, compensation, and benefits management.\n\n* Strong understanding of market trends, industry benchmarks, and regulatory requirements.\n\n* Excellent analytical, problem-solving, communication and presentation skills.\n\n* At least 5 years in leadership role with the ability to collaborate with cross-functional teams.\n\n* High level of integrity and discretion when dealing with sensitive employee information.\n\n* Familiarity with HRIS (Human Resources Information Systems) and data analytics tools.\n\n* Experience presenting to BOD on Compensation Related Matters\n\n\n\n\nAbout us:\n\nDigital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerfulโit can accelerate revenue growth and strengthen a companyโs connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor whereโ but who is behind the interaction.\n\nThe Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customersโensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. Weโre meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. \n\nTrust is backed by data โ Forter is a recipient of over 10 workplace and innovation awards, including: \n\n\n* Great Place to Work Certification (2021, 2022, 2023)\n\n* Fortuneโs Best Workplaces in NYC (2022)\n\n* #3 on Fast Companyโs list of โMost Innovative Finance Companiesโ (2022)\n\n* Forbes Cloud 100 (2021, 2022)\n\n* SAP Pinnacle Awards โNew Partner Application Awardโ (2023) \n\n* Fintech Breakthrough Awards โ Best Fraud Prevention Platform (2023)\n\n\n\n\nLife as a Forterian:\n\nWe are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.\n\nAt Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.\n\n\nForter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.\nIf you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.\n\nBenefits:\n\n\n* Competitive salary \n\n* Stock options\n\n* Matching 401K Plan \n\n* Comprehensive and generous health insurance, including vision and dental coverage \n\n* Home office allowance \n\n* Generous PTO policy \n\n* Half day Fridays\n\n\n\nHybrid work:\n\n\nAt Forter, we have embraced a hybrid work model that combines the benefits of in-office collaboration with the flexibility of remote work. As part of this exciting approach, Team members are invited to work from the office at least 2 days per week. Within these two days, we encourage employees to join each week, for a department Team Day and for a Hub Day within each office. Your recruiter will share the specifics of these days.\n\nOur hope is that a balance of in-person collaboration will aid massively in employee professional growth, development and relationship-building.\n\n\n*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.\n\nSalary Range: $199,000 - $250,000 annually + bonus + equity + benefits\nThe referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Finance, Cloud, Senior and Ecommerce jobs that are similar:\n\n
$55,000 — $92,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Deliveroo is hiring a Remote UKI & EU SMB Hub Commercial Director
\nThe Role\n\nAs the Commercial Director for the UKI and EU SMB Hub, you will be responsible for driving sustainable, profitable revenue growth with our critically important portfolio of small and medium business (SMB) partners spanning UK, Ireland, France, Italy & Belgium. Your remit covers SMB partner acquisition (UKI-only), on-boarding and remote account management of SMB partners across the restaurant, grocery and newly launched retail verticals. \n\nYour team consists of c.170 enthusiastic, multi-national frontline agents predominantly based in our contact centre in Manchester and which is led by a small functional management team that reports to you. To deliver your goals, you will collaborate closely with cross-functional teams including local Commercial teams, UKI Regional Growth, Restaurant Product, Marketing and Finance as well as working with your peers on the Commercial Leadership team responsible for our other partner segments.\n\nThis is a high profile role that is also a core member of the UK&I and EU Leadership Teams, giving you exposure to all the critical decisions involved with running Deliverooโs largest business unit. The role is well suited to an excellent general manager that is able to combine analytical and commercial rigour, a bias to action in building high quality processes enabled by technology and the ability to inspire and motivate a large, diverse team.\n\nWhat youโll be responsible for\n\n1. Enhancing the effectiveness of our sales capability to ensure we have a leading selection of SMB partners available on Deliveroo\n\n\n* Optimise our use of market intelligence and analytics to identify and prioritise the highest potential prospects to target in each town and city, including the ability to identify and target future partners such that Deliveroo gains first-mover advantage\n\n* Implement routines to ensure a systematic, scaleable and commercially robust approach to converting SMB prospects through a variety of contact methods\n\n* Leverage process improvements and contact centre technologies to ensure the sales cycle is delivered with the right cost-to-serve given the potential each prospect represents\n\n\n\n\n2. Delivering an effective on-boarding processes that sets our partners up for success on Deliveroo\n\n\n* Ensure our on-boarding processes enable new signings to activate on Deliveroo quickly with a minimum amount of friction\n\n* Build a scalable early-stage remote account management capability that ensure newly activated partners make fast start on the platform thanks to the quality of account support and guidance we provide in the first critical months of operation\n\n\n\n\n3. Establishing a scalable remote account management model that supports and encourages SMB partners to maximise their delivery potential with Deliveroo\n\n\n* Optimise and roll-out a new model for account management that reflects the potential opportunity of each partner and incentivises proactive, self-led improvements by the partner \n\n* Collaborate with a cross-functional team to deploy the correct processes and tooling to facilitate such an approach while balancing the cost-to-serve for Deliveroo in terms of account-servicing resource required\n\n\n\n\n4. Build, coach and lead an exceptional commercial and operational team that is engaged, inclusive and high-performing\n\n\n* Create a compelling vision with a strong sense of unity and desire to win together across a large team of frontline colleagues\n\n* Establish routines and support infrastructure (including L&D) to ensure high quality standards are achieved and maintained while supporting our frontline colleagues to build a successful career with Deliveroo\n\n* Foster collaboration throughout the organisation, understanding the benefit and importance of strong central / local collaboration\n\n\n\n\n5. Leverage expertise to support the SMB functions of other markets not covered by the SMB Hub\n\nKey Leadership Competencies\n\n\n* \n\nThought-leadership: utilises data, insight from across markets and external best-practice to shape a clear vision for the future as to how we can create an efficient, executionally-impactful and engaged commercial organisation. Is able to translate this vision into a structured roadmap of initiatives that can be delivered by their team. \n\n\n* \n\nProblem solving: Expertly evaluates complex trade offs around competing business and financial priorities. Models good strategic decision making skills for the rest of the department and organisation. \n\n\n* \n\nDelivery: sets clear performance management frameworks and routines to ensure objectives are met, with escalation routes in place to resolve off-track issues. Builds a performance culture that celebrates successes while learning from mistakes whilst avoiding a โblame cultureโ.\n\n\n* \n\nCustomer-led, sales-led approach: role models best practice in core commercial technical skills including how to understand customer needs and objections, a strong ability to identify compelling, commercially-led hooks that drive action. Is able to build this into the team culture across diverse group of commercial and non-commercial individuals\n\n\n* \n\nCommunication & Influence: Effectively manages self and teams of any size; is a trusted advisor to senior stakeholders and teams around the business. Is able to hold their own and influence multiple Execs. Successfully represents Deliveroo with senior external stakeholders and/or in external engagements.\n\n\n* \n\nChange Management: Role-models a growth mindset that embraces change and deploys best-practice approaches to win hearts and minds and that ultimately embeds change into the organisation. Exhibits solid intuition around how other players in the broader ecosystem are likely to act. \n\n\n* \n\nTeam Development: Empowers managers below them to run a mature, high-performing team. Proactively engages in the development, growth, and retention of people across their business unit.\n\n\n* \n\nCommunity-Building: Sponsors departmental or cross-functional initiative(s) that strengthen Deliveroo (e.g. training, mentoring, diversity and inclusion, recognition). Is responsible for hiring and maintaining a strong and diverse workforce. \n\n\n\n\nWhy Deliveroo\n\nOur mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. . We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.\n\nWe are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.\n\nWorkplace & Benefits\n\n\nAt Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.\n\n\nDiversity\n\nAt Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.\n\nWe are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Finance, Senior, Marketing and Sales jobs that are similar:\n\n
$70,000 — $115,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nManchester, England, United Kingdom
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Pathward, N.A. is hiring a Remote Data Scientist Intern
\nAbout the Role:\n\nThis role presents an excellent opportunity to work with credit modeling, data science and portfolio analytics team. In this highly visible role, you will be self-driven and passionate developing quantitative models, ongoing performance monitoring of in-house and partner models to ensure that models are working as expected.\n\nThis role requires creative problem solving as we are constantly exploring new data sources and solutions to comprehensively understand our customers' needs and preferences and identify and interpret insights from data sources and communicate findings to management.\n\nWhat You Will Do:\n\n\n* Consolidate disparate and large datasets for use in reporting, analytical, and modeling work, including proper quality assurance and data management practices in accordance with data governance policy.\n\n* Mine, model, and analyze large datasets utilizing descriptive, predictive, and prescriptive analytics.\n\n* Develop insights from historical performance data, identify opportunities, and develop solutions using various analytical techniques.\n\n* Develop and support machine learning and statistical models for use in predicting credit outcomes, and/or identifying and quantifying various risks.\n\n* Design and deploy model monitoring frameworks to assess the performance of deployed models.\n\n* Advise senior management of emerging trends and risks.\n\n* Collaborate with vendors and technology teams to ensure new strategies and models are implemented accurately and as designed.\n\n* Conduct other ad hoc analyses as required to support team goals.\n\n* Additional duties as assigned.\n\n\n\n\nWhat You Will Need:\n\n\n* Pursuing a Bachelorโs or Masterโs degree in an Finance, Business, Actuarial, or Analytics related field.\n\n* Experience in data mining, modeling using SAS, SQL, R/Python.\n\n* Experience in the consumer credit industry is a plus.\n\n* Strong analytical and problem-solving skills, combined with solid business acumen.\n\n* Exceptional written and communication skills, and ability to explain complex insights to a range of audience.\n\n* Strong technical skills such as SAS, R/Python, AWS Sagemaker and ability to independently access and analyze data using Snowflakes in AWS Cloud and on prem SQL environment.\n\n* Knowledge and experience with statistical analysis techniques, customer segmentation and credit bureau data.\n\n\n\nThe responsibilities listed above are not all inclusive and may be changed at any time\n\nSalary range: $14.61 hourly โ $24.65 hourly\n\nThe salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidateโs experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.\nThis role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.\n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Cloud and Senior jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSioux Falls, South Dakota, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Monzo is hiring a Remote Director of Data Science Financial Crime
\n๐London | ๐ฐ ยฃ150,000- ยฃ200,000 + Benefits | Data Science \n\nAbout us \n\nWeโre here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.\n\nWe want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.\n\nWe're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.\n\nAbout our Data Discipline\n\nWe have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives data scientists the head space to focus on more impactful business questions and analyses.\n\nWe work in cross-functional squads where every data practitioner is a member of a central data discipline and fully embedded into a product squad alongside Engineers, Designers, Marketers, Product Managers, Finance Analysts etc.\nYour Mission \n\nYou will be responsible for partnering with senior stakeholders in Fincrime to develop evidence-driven solutions to important Financial Crime problems. You will apply your leadership experience and data expertise to solve complex business challenges, help drive decision-making (at squad and leadership level) and develop data products (where appropriate) that will improve our ability to fight financial crime and keep customers safe. You will lead a team of data professionals of currently 25 people. You will also be part of the wider data leadership group and help shape the role that data plays across the company.\n\nYour day-to-day \n\n\n* Establish yourself as a trusted member of the financial crime and product senior leadership teams with the capacity for getting things done and to enable better decision making\n\n* Bring data leadership and rigour to our financial crime function and build a strategic understanding of the business while structuring complex projects to bring them to life\n\n* Set the data strategy for financial crime area which will help us to build one of the most effective fincrime prevention and detection capabilities in the financial industry\n\n* Own complex, data driven systems to combat fraud and financial crime, including customer risk assessments and transaction monitoring\n\n* Help your team to focus and to prioritise for highest impact initiatives for the business\n\n* Effectively manage stakeholder relationships and expectations across various functions like engineering, product, operations and first and second lines of defence\n\n* Develop and further scale a high performing team of data professionals across a wide range of data capabilities\n\n* Coach managers and individual contributors, helping them to grow professionally and personally\n\n\n\n\nYou should apply if:\n\nWhat weโre doing here at Monzo excites you!\n\n\n* You have multiple years of experience in a hands on data role in the past and have now been leading data science teams in operations, financial crime or fraud\n\n* You consider yourself an empathetic leader and have experience managing multiple data individual contributors and data managers and you really enjoy that part of the job\n\n* Youโre as comfortable getting hands-on as well as taking a step back and thinking strategically and proactively identifying opportunities\n\n* You have experience working together and collaborating with senior business stakeholders\n\n* You have experience leading a full stack data team, including Analysts, Data Scientists, Analytics Engineers and Machine Learning Engineers\n\n* You have experience managing data managers\n\n\n\n\nThe Interview Process\n\nOur interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions!\n\n\n* 30 minute recruiter call \n\n* 45 minute call with the hiring manager\n\n* 3 x 1-hour video calls with various team members, including the general manager for Financial Crime\n\n* A meet and greet with a Monzo Executive Committee member\n\n\n\n\nOur average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on [email protected]\n\nWhatโs in it for you:\n\n๐ฐ ยฃ165,000- ยฃ200,000 โ plus stock options & benefits \n\nโ๏ธ We can help you relocate to the UK (delete if doesnโt apply) \n\nโ We can sponsor visas (delete if doesnโt apply).\n\nโฐ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\n\n๐ Learning budget of ยฃ1,000 a year for books, training courses and conferences\n\nโ And much more, see our full list of benefits here\n\nEqual Opportunity Statement\n\nWe are actively creating an equitable environment for every Monzonaut to thrive.\n\nDiversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2021 Diversity and Inclusion Report and 2022 Gender Pay Gap Report.\n\nWeโre an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\n\n#LI-NJ #LI-REMOTE \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Video, Finance, Senior and Non Tech jobs that are similar:\n\n
$27,500 — $55,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.