Blink Health is hiring a Remote IT Support Engineer
\nWho You Are:\n\nYou are a IT Support Engineer. who has demonstrated success in addressing problems and opportunities within growing organizations. You know how to identify, diagnose, and resolve systems issues, document processes and procedures, and serve end-users with a positive customer experience. You have at least two to five years of relevant work experience and hold an undergraduate degree in Computer Engineering or Computer Science (or have equivalent work experience).\n\nWhat you'll Do: \n\n\n* Work as part of the Service Desk team to deliver IT support to the end-users and operations groups within Blink Health.\n\n* Support for all remote access technology which includes laptop computers (Windows and MacOS), Okta, Google Suite, software installations, and more.\n\n* Provide exceptional end-user support for our MacOS and Windows environment. \n\n* Support mobile wireless devices such as iPhone and iPad devices.\n\n* Perform desk moves, setups, and changes for desktop hardware and equipment.\n\n* Track requests to completion with JIRA: capture user requests, resolve issues, and verify user satisfaction.\n\n* Work proactively to prevent future problems by delivering end-user training, performing preventative maintenance and tracking inventory.\n\n* Liaise with other technology groups including Pharmacy Operations, DevOps, Information Security, Software Development, and other departments.\n\n* This role requires being onsite Monday-Friday during business hours.\n\n* Participate in on-call rotation for remote support on Saturdays 9am-5pm ET.\n\n* May have to travel occasionally to provide IT support.\n\n\n\n\nWhat You'll Need:\n\n\n* 5+ yearsโ experience delivering end-user IT support services.\n\n* Experience in supporting MacOS, Windows, Okta, Zoom, Slack, Google Suite, and Jira/Confluence.\n\n* Experience managing desktops, laptops, within an enterprise onsite and remote environment.\n\n* Experience with MDM applications like Jamf and Intune is a plus.\n\n* Experience setting up and managing video conferences using Zoom.\n\n* Experience with Amazon Connect and Zendesk is a plus.\n\n* Experience with IT Asset tracking.\n\n* Experience supporting a large user community of remote users.\n\n* Documenting repeatable processes (SOPs) to assist other team members and contribute to the self-service portal.\n\n* Candidates must be professional, service-oriented, articulate, collaborative, and team-focused.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to macOS, Travel, Mobile and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nBoise, Idaho, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Twin Health is hiring a Remote Senior Software Engineer Backend
\nOpportunity \n\nJoin us to solve all different challenging platform and infra problems while impacting peopleโs lives. This role will report to our Director of Engineering and serve in the Health pod of the Engineering department. In this role, you will face different application and platform development problems, such as medicine rules, prescription/treatment/investigation workflows, twin prediction, dexcom rx and so forth.\n\nMoreover, as a senior engineer, you will need to drive implementations of specific features while working together with a team of other engineers. You will be excited to learn and grow a lot, as well as having a big ownership and a sense of accomplishment.\n\n \n\nResponsibilities\n\n\n* Design and develop framework, libraries, microservices, and platform features using technologies such as Spring Boot, REST APIs, SQL & NoSQL databases, Message Queues, Docker, etc.\n\n* Design services for fast performance, high scalability, and high reliability in order to perform complex processing on high-volume data feeds from a large population of diverse sensors.\n\n* Collaborate with Data Scientists to develop analytics and ML-driven services that generate insights and recommendations based on large amounts of data.\n\n* Develop automated unit tests and integration tests to ensure high-quality, defect-free code.\n\n* Strong problem solving and debugging skills and direct experience with the SaaS environment including monitoring, alerting and on call.\n\n* Develop integrations with 3rd party software systems.\n\n* Be able to collaborate and contribute to various engineering designs and code reviews, own and drive projects from end to end.\n\n\n\n\n \n\nQualifications \n\n\n* 5+ years of working experience in the field of software engineering and distributed systems development.\n\n* Bachelorโs degree in Computer Science or a related field; Masters would be a plus.\n\n* Experience developing Production software in Java for consumer-facing or other high-scale applications\n\n* Strong programming experience in Java and/or other modern languages is a must.\n\n* Experience with database technologies such as Amazon DynamoDB, MySQL, Redis, and other NoSQL solutions, etc.\n\n* Good knowledge on microservices architecture, distributed systems, system design, and CS knowledge.\n\n* Strong verbal and written communication skills.\n\n* Willing to learn, be proactive, and think creatively.\n\n* Real passion for quality and engineering excellence at scale.\n\n* Passion for Twinโs purpose to transform lives by empowering people to reverse, prevent and improve chronic metabolic diseases. \n\n* This remote opportunity is available to US based persons. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.\n\n\n\n\n \n\nCompensation and Benefits \n\nThe compensation range for this position is $150-$170,000 annually. \n\nIn addition, Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin\n\n\n* A competitive compensation package in line with leading technology companies\n\n* As a remote friendly company we are committed to providing opportunities for all who join to further build relationships, increase cross-functional collaboration, and celebrate our accomplishments.\n\n* Opportunity for equity participation \n\n* Unlimited vacation with manager approval\n\n* 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents\n\n* 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options\n\n* 401k retirement savings plan\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Java, NoSQL, Senior, Engineer and Backend jobs that are similar:\n\n
$57,500 — $107,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nMountain View, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.