\nTitle: Product Manager \n\nDate: 4.12.2024 \n\nFunction: Product \n\nReports to: Principal Product Manager \n\nLocation: US/Remote \n\nPosition Summary:\n\nAs Product Manager, you will be responsible to lead the charge in delivering customer-focused solutions. This position will work closely with customers to spot market opportunities, shape our product portfolio, and outline requirements for engineering. \n\nResponsibilities: \n\n\nProduct Strategy: Shape and share our product vision, ensuring everyone's on the same page. \n\nResearch: Dive into strategic product research, including business cases, market studies, and competitor analysis. \n\nTeam Collaboration: Build strong ties with the engineering, design, sales, customer success, and marketing teams and keep them in the loop on the product plan. \n\nEngaging Customers: Connect with customers and partners to get insights that shape our product roadmap. \n\nData Analysis: Crunch numbers from product usage, customer feedback, and market trends to make smart product decisions. \n\nRequirement Definition: Lead brainstorming sessions to hash out product features, understand our user personas, and define problems our users encounter. \n\nProduct Launches: Align with Product leaders and cross-functional teams on new product launches. \n\nCommunication: Represent our vision and strategy at internal and external events. \n\n\n\n\nSkills and Experience Needed: \n\n\nBachelor's Degree\n\n5+ years of product management experience working in high-performance teams in fast-paced SaaS organizations. \n\nExperience in managing user research projects and collecting and analyzing research data. \n\nWorking with Agile teams to execute the product roadmap. \n\nCustomer-facing skills, experience building sustainable and substantive relationships with customers and partners, and a proven track record of innovating on behalf of customers. \n\nAbility to weigh competing priorities, manage trade-offs, and evaluate opportunistic ideas, driving pragmatic decision-making while clearly focusing on overarching business priorities. \n\nCommunicate clearly and concisely with senior leadership, and tailor your message to the audience. \n\n\n\n\nCompetencies: \n\nAccountability \n\nCreating an Inclusive Environment \n\nAdaptability \n\nCustomer Focus \n\nApplied Learning Decision Making \n\nBusiness Acumen Initiating Action \n\nCollaboration \n\nPlanning & Organizing \n\nTechnical/Professional Knowledge/Skill \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior, Marketing and Non Tech jobs that are similar:\n\n
$67,500 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nIndianapolis, Indiana, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Crowdbotics is hiring a Remote Enterprise Account Executive
\nAs an Enterprise Account Executive at Crowdbotics, you will play a crucial role in driving business growth by cultivating and expanding relationships with our clients. You will be responsible for managing key accounts in the fortune 100, understanding their unique needs, and ensuring the successful delivery of Crowdbotics' solutions. This role requires a strategic thinker with strong communication skills, a deep understanding of the software development industry, and a proven track record of successfully managing client relationships.\n\nResponsibilities:\n\n\n* SaaS Sales Experience: The candidate should have a solid background in selling SaaS solutions, ideally within the technology sector. They should be familiar with the SaaS sales cycle, subscription-based pricing models, and strategies for driving customer adoption and retention.\n\n* Technical Acumen: Given the nature of the role, the candidate should have strong technical knowledge and the ability to understand complex software solutions and software development lifecycle. This includes understanding the technical architecture of the SaaS product they are selling, as well as being able to communicate its value proposition effectively to technical and non-technical stakeholders alike.\n\n* Partnership Management: Experience in working with partners is crucial, especially if the candidate will be co-selling with Microsoft and other technology partners. They should have a proven track record of building and nurturing strategic partnerships, collaborating on go-to-market strategies, and driving joint sales initiatives to mutual success.\n\n* Microsoft Partnership: Specific experience working with Microsoft is highly desirable, given its prominence in the technology industry. This includes familiarity with Microsoft's ecosystem, programs, and sales processes, as well as the ability to leverage Microsoft's resources and channels to drive sales and expand market reach.\n\n* Sales Skills: Strong sales skills are essential, including prospecting, lead qualification, negotiation, and closing deals. The candidate should be adept at building relationships with customers and partners, identifying their needs, and positioning the SaaS solution as the best-fit solution to address those needs.\n\n* Communication and Presentation: Effective communication and presentation skills are critical for articulating the value proposition of the SaaS solution, conducting product demonstrations, and delivering compelling sales pitches to both technical and non-technical audiences.\n\n* Adaptability and Problem-Solving: The technology landscape is constantly evolving, so the candidate should be adaptable and capable of staying abreast of industry trends, competitor offerings, and changes in customer preferences. They should also be adept at problem-solving and overcoming objections during the sales process.\n\n* Results-Driven Mentality: Ultimately, the candidate should be results-oriented, with a track record of exceeding sales targets, driving revenue growth, and delivering value to customers and partners.\n\n\n\n\nQualifications:\n\n\n* Proven track record of 10+ years in a client-facing role, preferably in SaaS sales or Account Executive positions.\n\n* Strong understanding of the software development industry and project management principles.\n\n* Excellent communication, negotiation, and presentation skills.\n\n* Ability to develop innovative solutions to meet client needs and exceed sales targets.\n\n* Expertise in SaaS sales, including a deep understanding of the sales cycle, subscription-based pricing models, and customer adoption strategies.\n\n* Proven ability to build and nurture strategic partnerships, especially with technology partners like Microsoft.\n\n* Familiarity with Microsoft's ecosystem, programs, and sales processes is highly desirable.\n\n* Strong sales skills including prospecting, lead qualification, negotiation, and closing deals.\n\n* Adaptability and problem-solving skills in a fast-paced, evolving technology landscape.\n\n\n\n\nBonus attributes: \n\n\n* Remote work experience (especially in a Slack-forward or other chat-based workspace).\n\n* Web Development or CS background (especially, Django, React, React Native, Bootstrap). \n\n* Understanding of the competitive landscape and adjacent solutions for building web and mobile apps including development agencies, freelancer platforms, template marketplaces, and app builder apps.\n\n* You have built an app with the Crowdbotics App Builder. (https://www.crowdbotics.com/app-builder) \n\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, React, Mobile and Sales jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBerkeley, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Smartling is hiring a Remote Customer Success Manager
\nOverview\nSmartling was founded 14 years ago to make localization and translation seamless. Today, Smartling is profitable and backed by Battery Ventures, a global technology-focused investment firm, supporting company growth and expanding our market share and leadership position. We are the only cloud-based, AI-enabled translation platform that combines a Neural Machine Translation Hub and professional language services empowering teams to collaborate in real-time to create experiences customers love.\nSmartling is seeking a Customer Success Manager for a remote, work from home position, located anywhere in Ireland or the UK. As a Customer Success Manager at Smartling, your goal will be to ensure positive customer health and retention. You will be responsible for ensuring that your customers rapidly adopt and deeply leverage the Smartling solution, and meet their business goals while doing so, from on-boarding and throughout the customer lifecycle. You will partner closely with other Smartling teams such as Sales, Marketing, Professional Services, and Product to ensure customers achieve their objectives and realize significant value from using our platform. We are a fast-moving company looking for energetic candidates to grow and develop alongside us. \n\n \n\nYou Will\n\nOn-boarding: \n\n\nTake a leading role in ensuring that customers are successfully onboarded to Smartling in accordance with their success goals\n\nProvide training and education throughout the onboarding process, and work closely with team members to ensure project timelines are met\n\n\n\n\nCustomer Communication and Education:\n\n\nDevelop communication cadence with your customers on product and industry updates that impact your customers’ global content activities and objectives\n\nAssess customer requirements, resolving problems, anticipating future needs, and generally serving as the customer’s voice within Smartling\n\nOversee the customer’s implementation of localization best practices to ensure you help the customer drive incremental value and return investment\n\n\n\n\nCustomer Retention and Growth:\n\n\nDevelop and implement an effective account planning strategy for your book of business to ensure retention, product adoption and growth through collaboration with other team members\n\nEstablish trusted advisor relationships with all major stakeholders within your assigned book of business, such that all activities are closely aligned with the customer’s business strategy, allowing the full potential of their Smartling solution to be realized\n\n* Manage the renewal process for a portion of your book of business, and have a clear focus helping your customer's expand their customer's use cases with Smartling \n\n\n\n\nDemonstrating Value:\n\n\nLead business review meetings to continuously articulate the value of Smarting and customer’s performance against goals, to encourage adoption and expansion across the customer’s organization\n\nFacilitate business process optimization workshops and enjoy participation in Smartling events for customer marketing activities\n\n\n\n\nYou Have\n\n\nMinimum 3 years of experience in a B2B customer success/client services/account management role \n\nDetail-oriented with proven ability to manage multiple customer relationships with many internal and external stakeholders, project manage, set priorities and stay organized\n\n* Experience managing contract renewals and up-sells\n\nExperience working in a role that required you to stay calm in the face of technical and/or customer challenges\n\nProven ability to network and manage relationships across many different functions within a global customer organization\n\nAn aptitude for digesting and effectively communicating technical concepts across audiences of varying technical ability\n\nBusiness acumen and experience leading and preparing customer presentations/meetings including working with and manipulating data for value driven presentations\n\nBachelor’s degree\n\n* A home office setup conducive for working remotely, and ability to work effectively as a remote team member*\n\n\n\nPreferred but not required\n\n\nExperience with translation, localization, and internationalization processes\n\nKnowledge of the SaaS business model and experience supporting SaaS solutions for midmarket and enterprise business customers\n\nAn understanding of modern software development processes like continuous delivery\n\n\n\n\nYou Are\n\n\nResults-focused. Center on professional and personal growth\n\nEnthusiastic. A fun and energetic co-worker\n\nA Leader. Proactive and will use excellent judgment when dealing with issues\n\nCustomer-focused. Passionate for client success at all times\n\nDetail-oriented. Supremely well organized with attention to detail\n\nA Team Player. Ability to work effectively and cross-functionally within all levels of management, both internally and externally\n\n\n\n\nYou Will Enjoy\n\n\n* Freedom 🏡 - we are remote-first \n\n* Growth - an opportunity to learn and advance your career\n\n* Wealth 💰 - we offer a competitive salary\n\n* Wellness - company-sponsored Health insurance plan & pension plan with company matching\n\n* Balance - flexible PTO + bank holidays; generous parental leave\n\n* Culture 🤝 - an energetic, value-driven, and fun culture and team spirit\n\n* Bonus - employee referral programs and apple equipment\n\n\n\n\nSmartling is proud to be an equal opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.\n\n*To work from home, you must have a strong internet connection, quiet space, and a professional (distraction and clutter-free) background.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education and Marketing jobs that are similar:\n\n
$75,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDublin, Dublin, Ireland
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
We are hiring to make water better!\n\nWater, a resource of unparalleled importance, is often deemed the lifeblood of our planet. However, the water industry has long been criticized for its reluctance to innovate and embrace new technologies that could liberate skilled professionals from the tedious, time-consuming administrative work that has burdened their expertise. This reluctance comes at a steep cost, as water prices continue to rise, an aging workforce struggles to adapt, and multi-million dollar infrastructure decisions are made without the benefit of the most accurate and up-to-date data. Our mission at Klir (www.klir.com) is to make water better, and we believe this transformation begins with the individuals positioned at the nexus of all water-related decisions within a community. Klir represents a groundbreaking concept in the industry – the world's first work enablement platform, meticulously designed for the water sector. Our goal is simple: to alleviate the administrative load, allowing experts to dedicate their invaluable time to solving one of the most pressing issues facing our species. Join us in this journey where dedication to a greater good combines seamlessly with cutting-edge innovation, as we work towards a more sustainable and water-resilient future for all.\n\nFounded originally in Dublin, Ireland in 2018, Klir is a US Headquartered company with offices in the US, Canada and Ireland. Klir is a remote first company and is one of the fastest growing SaaS companies in the water industry. We are venture backed by some of the highest profile and most reputable funds including Insight Partners, Bowery Capital & Spider Capital.\n\nWe have the deep industry knowledge, a world class product roadmap, the vision and strategy to transform a critically important industry, as well as some high-profile customers that rave about Klir being the best product they have ever experienced. We need you to help deliver the customer success playbook to ensure we execute a world-class customer experience as we continue to scale.\n\nLocation: This position is remote and can be anywhere in Canada.\nTiming: We have an immediate opening for this position. Expectation is to have the CSM start by the end of May depending on current employment considerations.\nRole Description\n\nDo you enjoy joining fast growing startups at the ground level and rolling up your sleeves to build with a collaborative team? If so, then drop what you are doing and read on...\n\nAs a Customer Success Manager you’ll build relationships with your assigned accounts to successfully onboard, build Klir into their workflow, map success plans, run value reviews, manage renewals, build relationships and partner with sales for expansion opportunities. You own the ultimate success and growth of your accounts - so you always aim to delight! You’re an enabler, trainer, problem solver and advocate for our customers. \n\nWe believe in earning the right to grow. If we are able to deliver value to our customers through the product and our service offerings, then growth on their account and with new logos will come a lot more easily to us. We do this by putting the customer at the center of everything we do at Klir.\n\nYour key metrics are net dollar retention (including pilot conversion), gross dollar retention, identifying upsell / cross sell opportunities, time to value, and customer happiness/health.\nResponsibilities:\n\n\n* Onboarding: strategic onboarding of our mid market and enterprise accounts including visiting them onsite.\n\n* Drive value: ensuring customers meet timelines for first value and data validation, and that we are working towards verified outcomes for the water utility.\n\n* Enablement: optimize and streamline our customers’ workflow and work with them on change management to adopt the Klir platform and program.\n\n* Advocacy: shine a spotlight on the success of our customers. We believe that every customer should have a positive story to share internally within their utility, inwards at Klir, and ideally to shout their success from the rooftops.\n\n* Renewals: manage paper renewals with your main point of contact, economic buyer and signatory.\n\n* Growth: seek out additional opportunities to deliver value to our customers, including identifying upsell and cross sell opportunities to hand over to the sales team.\n\n* Risk management: manage your book of business and develop a customized risk plan if our predictive health scoring spots an issue.\n\n\n\nRequirements (Sound like you?)\n\n\n* Mandatory Experience: 3-5 years as a mid market and/or enterprise CSM, or Professional Services, or Onboarding/Implementation in a SaaS company.\n\n* Knowledge seeker: you are a passionate product nerd and quick study on learning new tech. You love to learn - about your craft and your own personal development.\n\n* Technical: our customer’s compliance processes can be complex so you’ll need to enjoy getting a deep understanding of nuanced workflow that differs from customer to customer and overall and water management practices.\n\n* Change management: you have experience helping customers digitally transform from paper and spreadsheets to more automation in their day to day workflow.\n\n* Delight: you brighten people’s day with your charm and wit. Part of our job is to capture people’s attention and get them excited about the transformational power of Klir. Your positive energy shines through on zoom calls.\n\n* Empathy: you step into customer’s shoes to show that you understand and care. You believe in collaboration and enjoy adding value and getting value by engaging with every department that touches the customer experience. It’s critical for us to earn the right to grow with our customers.\n\n* Resourceful: you have a bias to action and love solving problems. You thrive equally in strategy and execution. You are inventive and resourceful and can turn your ideas quickly into implementations. We move fast, but we are smart about it.\n\n* Builder: you focus energy on impactful, critical work and love to build process. You would rather just try a new idea than spend days talking about it. You are entrepreneurial at heart, but methodical in your approach. You get a rush when you’re super busy and getting a lot done. You get a super rush when your efforts land in a win.\n\n* Passionate: you are passionate about having meaning in your career. Water will be important to you and ensuring that the developed world has enough safe and secure water needed to sustain our species for generations to come excites you.\n\n\n\nOur Commitment To You\n\nOur Dedication to Your Well-being: \nWe value your contribution and recognize the importance of your peace of mind. We offer a competitive salary and benefits tailored to your market, ensuring you can focus on your best work without worries about your quality of life at home.\n\nLeaving a Lasting Legacy: \nWe commit to providing you with the opportunity to utilize your talents to create a meaningful and enduring impact on our species for generations to come.\n\nPursuit of Excellence: \nAs part of a Y Combinator market-leading company, we ensure you have the chance to continually challenge yourself and strive for your personal best.\n\nBalancing Serious Work with Fun: \nWe guarantee you the opportunity to work within a team that understands the significance of our mission while maintaining a lighthearted and enjoyable work atmosphere. Our mission is paramount, but we believe in having fun along the way.\n\nValues That Unite Us: \nYou will work alongside a group of individuals who prioritize honesty, audacity, and unwavering unity. We stand shoulder to shoulder, aiming to be the difference between good and great in everything we do.\n\nSupporting Your Success: \nOur leaders are unwavering in their dedication to your growth and success. They are committed to helping you become the best version of yourself through fearless feedback, a focus on personal growth, and a culture of transparency.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n
$70,000 — $127,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
CreatorIQ is hiring a Remote Customer Success Manager Enterprise
\nCreatorIQ has earned the title of best company to work for in multiple programs including BuiltIn LA and NY, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and was recognized by G2 as a Leader, Best Customer Relationship, G2 Top 100 Fastest-Growing Products and rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. \n\n\nBe a Part of Our Dynamic Team and Transform the Industry Together!\n\n\nEnterprise Customer Success Manager\n\n\nAs a Customer Success Manager, you will serve as the primary liaison with a diverse portfolio of high-value customers, helping them set and achieve their influencer marketing goals using CreatorIQ software and services. You’ll build personal relationships with multiple stakeholders, earning their trust and respect through your commitment to their success and will be goaled on your customer retention and health. Customer Success Managers are experts in our product, as well as in Influencer Marketing programs and we pride ourselves by sharing best practices, strategy and measurement to our growing base of world-class brands, agencies, and tech companies.\n\n\n\n What you’ll do:\n* Guide and drive customer outcomes at milestone in their partnership with CreatorIQ, grounded on achieving measurable business results: post implementation, to ongoing program success, to expanding use-cases within our product and services suite\n* Become customers’ trusted advisor and serve as their advocate inside CreatorIQ\n* Develop strong knowledge of our product and our best-practices; share your knowledge with our customers to help them achieve their goals by leading best practices workshops, strategic business meetings, and product roadmap reviews\n* Oversee internal account operations, and appropriately route customer requests (e.g. software support and bug reporting, expansion opportunities etc.)\n* Drive continuing education opportunities for our customers, ensuring that they have an appropriate level of understanding and knowledge of how to utilize the software to achieve program goals\n* Identify optimization opportunities within our software and services to support common customer best practices, actions, and decision making\n* Prepare, organize, and lead customer communication, including emails, calls, meetings, and business reviews with key stakeholders to drive adoption and retention\n* Own customer usage, health metrics, and success plans as a daily prioritization to inform proactive strategies that guide them through the customer journey to drive platform adoption and ROI with your customers as a strategic partner\n* You will be an expert problem solver and driver of solutions for our clients, utilizing . experience with fast-paced and dynamic MarTech teams and a technical understanding of common SaaS solutions\n* Connect customers with other subject matter experts within CreatorIQ, as needed\n* Collaborate with Account Managers to identify opportunities for growth in your existing portfolio\n\n\n\nWho you are and what you’ll need for this position:\n* 3+ years of proven experience in a customer-facing role ideally managing the customer journey for enterprise customers at a technology solution, influencer marketing agency, brand or media company\n* Passion for understanding and helping customers solve real-world business challenges by leveraging (CreatorIQ) technology solutions and services\n* Ability to prioritize based on urgency, opportunity, and risk\n* Experience in showcasing value and ROI to executive stakeholders\n* Excellent verbal, written, presentation and project management skills, speaking with varying functions and levels both internally and externally.\n* Some experience with cross-group collaboration including Sales, Marketing, Support, Product/Development, and other internal organizations.\n* You’re adaptable and resilient. The influencer marketing landscape is constantly evolving, and you're not afraid to adapt to change. \n* You can navigate ambiguity with ease and maintain a positive attitude even in challenging situations.\n* You have a knack for storytelling with data. Though not necessarily a data scientist, you're adept at navigating data and analytics to monitor client success metrics. \n* Your skill lies in transforming data insights into compelling narratives, pinpointing areas for improvement, and guiding strategic decision-making.\n* Demonstrated experience in influencer marketing, social media platforms, and/or working with or for influencer software preferred but not required.\n* Experience using Salesforce, Microsoft Office or GSuite, and audio/web conferencing (Slack, Zoom, etc) required. Experience with ZenDesk, Notion, or JIRA is a plus.\n\n\n\n\n$90,000 - $100,000 a year\n\nWho we are:\nCreatorIQ is the most trusted software to unify and power advanced influencer marketing for the world’s most innovative enterprises. Our Intelligence Cloud facilitates data science-enabled creator discovery, streamlines workflow, ensures brand safety, and drives meaningful measurement. Amazon, AB Inbev, Calvin Klein, CVS, Disney, H&M, Logitech, Nestle, Sephora, and Unilever are just some of the brands that utilize CreatorIQ’s platform to drive real business results across their influencer marketing ecosystems. CreatorIQ is a global company headquartered in Los Angeles with offices in San Francisco, London, and Ukraine.\n\n\nAt CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being client-focused, putting team members first, leading with empathy, ensuring a no jerks policy, and staying focused on what's important, we create a synergistic atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education, Cloud and Marketing jobs that are similar:\n\n
$72,500 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLos Angeles
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Foursquare is hiring a Remote Senior Product Manager Location Platform
\nAbout Foursquare \n\nFoursquare is the leading independent location technology and data cloud platform, dedicated to building meaningful bridges between digital spaces and physical places. Our proprietary technology unlocks the most accurate, trustworthy location data in the world, empowering businesses to answer key questions, uncover hidden insights, improve customer experiences, and achieve better business outcomes. A pioneer of the geo-location space, Foursquare’s location tech stack is being utilized by our mobile apps CityGuide and Swarm, as well as the world’s largest enterprises and most recognizable brands, like Amazon, Microsoft, Samsung, Spotify, Uber, Airbnb and others.\n\nFoursquare’s flexible building blocks include technology to maximize marketing impact and drive incremental real-world engagement (Attribution, Audience, Proximity, SDK); data to deeply understand points of interest and real-world behavior patterns (Places and Visits), and tools to conduct advanced analysis, data enrichment, unification and visualization (Studio).\n\nAbout the Position\n\nFoursquare is looking for a Senior Product Manager to join our Location Platform team. The role is open to candidates located near any of our US office hubs - New York City, Chicago, Seattle, or San Francisco.\n\nThe Location Platform team is responsible for developing and delivering products that leverage Foursquare's location data and technology to help businesses understand and engage with their customers in the real world. The team works closely with cross-functional partners in engineering, data science, sales, and customer success to build innovative solutions that drive value for our clients.\n\nAs a Senior Product Manager on the Location Platform team, you will own the product strategy, roadmap, and execution for our Campaign Applications, including Attribution, Offline Conversion Feed (OCF), Proximity, and Audiences. You will collaborate with stakeholders across the organization to prioritize features and improvements that deliver measurable business impact and exceptional customer experiences.\n\nIn this role, you’ll \n\n\n* Define and drive the product vision, strategy, and roadmap for Campaign Applications\n\n* Conduct market research, competitive analysis, and customer interviews to deeply understand the needs and pain points of our target users\n\n* Translate insights into clear product requirements and user stories that guide development efforts\n\n* Partner with engineering, data science, and design to execute on the product roadmap and continuously improve the user experience\n\n* Analyze product performance metrics and user feedback to inform decisions and iterate on the product strategy\n\n* Communicate product plans, progress, and results to leadership, cross-functional partners, and external stakeholders\n\n\n\n\nWhat you’ll need \n\n\n* 5+ years of product management experience in a B2B SaaS or data analytics company, with a strong technical background and experience working on complex data-driven products\n\n* Proven track record of launching and iterating on successful products in a fast-paced environment, with a keen interest in technology and the ability to quickly learn concepts across web application development, data systems and engineering, and machine learning\n\n* Excellent communication skills, both written and verbal, with the ability to distill complex ideas for various audiences and collaborate effectively with cross-functional teams\n\n* Strong analytical skills and experience using data to drive decision making, with a detail-oriented and organized approach to effectively prioritize and manage multiple projects simultaneously\n\n* Intellectual curiosity and passion for learning about emerging technologies, business trends, and customer needs, with experience in advertising technology, marketing analytics, or location data being a plus\n\n* Your own unique talents! If you don’t meet 100% of the qualifications outlined above, we encourage and welcome you to still apply!\n\n\n\n\nBenefits and Perks\n\n\n* Flexible PTO - rest and recharge when you need it!\n\n* Industry Leading Healthcare - comprehensive and competitive health, vision, dental, life insurance\n\n* Savings and Investments - 401(k) with company match\n\n* Equipment Setup - you will receive all necessary hardware for your job function\n\n* Professional Development - annual learning stipend for your career development goals\n\n* Family Planning and Fertility Programs - programs via Carrot \n\n* Employee Resource Groups - to help you stay connected\n\n* Hybrid Work Schedule for in-person collaboration on Tuesdays, Wednesdays, and Thursdays beginning April 1, 2024. For roles considered remote, this will not apply.\n\n\n\n\nAt Foursquare, we are committed to providing competitive pay and benefits that are in line with industry and market standards. Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location.\n\nThe annual total cash compensation range is $124,000 - $204,250, however actual salaries can vary based on a candidate’s qualifications, skills and competencies, as well as location. \n\nSalary is just one component of Foursquare’s total compensation package, which includes restricted stock units, multiple health insurance options, and a wide range of benefits!\n\nThings to know…\n\nFoursquare is proud to foster an inclusive environment that is free from discrimination. We strongly believe in order to build the best products, we need a diversity of perspectives and backgrounds. This leads to a more delightful experience for our users and team members. We value listening to every voice and we encourage everyone to come be a part of building a company and products we love.\n\nFoursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by law.\n\nFoursquare Privacy Policy\n\n#LI-HYBRID\n\n#LI-JDM \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Cloud, Mobile, Senior and Marketing jobs that are similar:\n\n
$65,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nJunior Product Manger\n\nAbout the Job:\n\nWe are seeking a Junior Product Manager to join Whoosh. As a Junior Product Manager, you will be responsible for leading the development and execution of our product roadmap, defining features and user requirements, and collaborating with cross-functional teams to deliver innovative product experiences. The ideal candidate will possess strong analytical and communication skills, be well organized, and passionate about creating delightful product experiences in an exciting, fast paced startup environment.\n\n \n\nJob Type: Full-time \n\nLocation: Remote (US based)\n\nOTE: $80,000 - $110,000\n\n \n\nCompany Overview:\n\nWhoosh (www.whoosh.io) is developing modern club operations software to help private clubs manage everything from the course to the clubhouse. We are a B2B vertical SaaS company backed by top-tier VC investors like Craft Ventures and 8VC and are focused on disrupting the golf, racquets, and club industry. Our software streamlines workflows, improves staff communication and enables better hospitality and member experiences.\n\n \n\nResponsibilities:\n\n\n* Collaborate with stakeholders to define features and user requirements based on product roadmap and strategic objectives.\n\n* Translate user needs and business requirements into clear and actionable product specifications and user stories.\n\n* Work effectively with the customer support team to triage bugs, gather insights, and prioritize product improvements based on user feedback and support tickets.\n\n* Utilize customer feedback and data to identify trends, pain points, and opportunities for product enhancements.\n\n\n\n\n\n* Work closely with the design team to create intuitive and delightful product experiences that meet user needs and exceed expectations.\n\n* Provide input and feedback on design concepts, wireframes, and prototypes to ensure alignment with product vision and objectives. \n\n\n\n\n\n* Work closely with engineers and developers to ensure timely and successful delivery of features and enhancements.\n\n* Provide guidance, support, and direction to the development team throughout the product development lifecycle.\n\n\n\n\n\n* Conduct quality assurance (QA) and user acceptance testing (UAT) on features and enhancements before bringing them to market.\n\n* Ensure that product releases meet quality standards, functional requirements, and user expectations.\n\n\n\n\n\n* Contribute to the product roadmap by identifying new opportunities, evaluating feature requests, and prioritizing initiatives based on impact and strategic alignment.\n\n\n\n\n\n\n\n\nQualifications:\n\n\n* Bachelor's degree in Business, Computer Science, Engineering, or a related field. Advanced degrees or certifications are a plus.\n\n* 1-3 years of experience in project/product management, business analysis or related technical role in software development.\n\n* Strong analytical skills, with the ability to analyze data, interpret market trends, and make data-driven decisions.\n\n* Excellent communication and collaboration skills, with the ability to effectively communicate ideas, influence stakeholders, and build consensus across cross-functional teams.\n\n* Experience working in agile development environments and proficiency with Agile methodologies, such as Scrum or Kanban.\n\n* Strong project management and organizational skills, with the ability to prioritize tasks, manage deadlines, and drive projects to successful completion.\n\n* Familiarity with conducting user acceptance testing and ensuring feature quality by documenting test cases and finding defects. \n\n\n\n\n \n\nPerks:\n\n\n* A fully remote working environment\n\n* A competitive salary and significant equity in a high-growth start-up\n\n* Unlimited paid time off to relax and recharge\n\n* Comprehensive health and dental benefits\n\n* Professional development opportunities to support your learning & growth\n\n* Paid parental leave and lots more\n\n\n\n\n \n\nBenefits:\n\n\n* Health, dental, and vision benefits (100% employee + 60% dependents/spouse/family)\n\n* Health savings account\n\n* Flexible spending account\n\n* Disability insurance\n\n* 401K\n\n* Paid time off\n\n\n\n\n \n\nTo apply, please send your current resume AND a cover letter by filling out the application here: https://www.whoosh.io/careers\n\n \n\nOnly serious inquiries will be considered. We will not accept unsolicited submissions from any headhunters or recruitment firms for this position. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Testing and Junior jobs that are similar:\n\n
$60,000 — $87,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
ZENJOB is hiring a Remote Senior Lead Product Researcher & Designer
\nThe Role\n\nWe are seeking a highly skilled Senior Product Researcher and Designer to join our team. This role is perfect for a creative and analytical product person with a strong background in user research within enterprise-facing startups or high-growth companies, as well as hands-on design experience. The ideal candidate will have a passion for understanding enterprise user needs and translating them into actionable design solutions that drive success.\n\nZenjob is on the mission to become the digital staffing platform delivering companies best staffing experience with the highest flexibility and reliability, and workers the best choice and fair pay for side jobs. Our service is available in over 39 cities in Germany. Our growth financing round of $50 million (€45 million) from February 2022 is helping us to scale our platform and add new data-based automation features for our rapidly growing customer base.\n\nYour role in our team\n\n\n* Conduct user research to uncover insights into user behaviors, needs, and pain points, especially in enterprise contexts, and utilize these insights to inform product decisions and build great products.\n\n* Be a trusted partner to product managers, and collaborate closely with engineers and stakeholders to conceptualize and implement design solutions that meet business and user needs.\n\n* Demonstrated ability to creatively engage with enterprise customers and overcome challenges in sourcing research participants. This includes a proven track record of devising and implementing innovative outreach strategies.\n\n* Demonstrated experience in embracing changes and thriving in a fast and agile start-up-like environment, expect to iterate quickly and often, building on each customer conversation rather than treating research as discrete “projects”.\n\n* Leverage your SaaS or enterprise-facing background to inform research techniques and design decisions, ensuring our products not only meet user needs, but also make business sense.\n\n* Design and prototype with a focus on responsive and adaptive design principles, ensuring a seamless and accessible user experience across all devices.\n\n* Utilize Figma and other design tools to create wireframes, prototypes, and high-fidelity designs, incorporating feedback to refine the product continuously.\n\n* Mentor other designers and product managers on user research methodologies, while staying close to product and design trends to drive continuous improvement.\n\n\n\n\nWhat you’ll bring\n\n\n* Over 5 years of relevant experience with product or user research in enterprise-facing or high-growth companies and some experience in hands-on design.\n\n* Previous experience in a SaaS environment or working on complex web-based enterprise applications, in particular enterprise user research and design.\n\n* Previous experience working in a start-up/ scale-up or fast growth environment, eager to embrace changes, iterate quickly, see challenges as opportunities.\n\n* Previous experience achieving meaningful impact (moving the needle of a key business or product metric) and being able to make good decisions based on business context, product data and user understanding.\n\n* Confident German speaker, able to conduct interviews in German.\n\n* Proficiency in Figma and other design and prototyping tools, backed by a strong grasp of design fundamentals.\n\n* A strong portfolio that showcases your skill in product design, user research, and your ability to tackle complex problems with strategic design thinking.\n\n* Bachelor’s degree in Design, Human-Computer Interaction, Product Management or a related field, or equivalent experience.\n\n\n\n\nWhat we offer\n\n\n* A supportive, open, and fun team that will have your back from day 1.\n\n* Twenty-eight days of vacation (increases based on tenure to up to 30 days), 1-day special leave paid for charity work, five days of paid educational leave, and the option of unpaid leave.\n\n* Hybrid work setup combining office & remote work (3 days from office, 2 days home), flexible working hours, bring your dog policy.\n\n* Ongoing focus on your personal development (annual development budget of EUR 750, mentoring opportunities, continuous career conversations)\n\n* Monthly 30 EUR subsidy on Urban Sports Club, 25% discount on FitX gym membership\n\n* Monthly 40 EUR credit for NAVIT- a sustainable mobility solution spanning public transport bike-sharing.\n\n* Tax-free meal allowance (saving EUR ~50 net per month!)\n\n* Quarterly team get-togethers, budget for employees' birthdays, winter & summer parties plus regular cultural talks & events. \n\n\n\n\n \n\nIf this sounds good, then we'd love to find out more about you! Apply and send in your application.\n\n🎥 Take a look at our office tour video.\n\n If you want to learn more about how our Tech team works, check out our official Zenjob Technology Blog: https://medium.com/zenjob-tech-blog\n\nWe invite you to explore our Career Page, follow our LinkedIn page, and connect with us on Instagram.\n\nWe are proud to be an equal opportunities employer. We are committed to assessing every qualified person according to their skills, regardless of age, gender identity, ethnicity, sexual orientation, disability status or religion. It is not necessary to include your photo and age with your application. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Designer and Senior jobs that are similar:\n\n
$70,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBerlin, Berlin, Germany
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Celonis is hiring a Remote Senior Technical Program Manager Engineering Operations
\nThe Team:\n\nYou’ll have the opportunity to be a part of our Engineering Operations Technical Program Management Team which sits within the Celonis Product and Engineering Organization! You'll be working with a cross-functional team to lead strategic customer escalation and hypercare projects across all areas of our product alongside our exceptional Product and Engineering teams.\n\nThe Role:\n\n\nJoin Celonis Engineering and play a key role as Escalations TPM in Madrid, Spain. In this role, you will lead cross-functional technical customer escalations inside of the Product and Engineering department, working closely with Engineering, Product, Design, and QA teams to ensure prompt resolution. Your focus will be on driving execution velocity, controlling and driving progress of escalation projects and strategic new feature customer adoption all the way to resolution. You will streamline the escalation process within PnE and ensure effective communication with company internal and external stakeholders.\n\nThe work you’ll do:\n\nYour primary responsibility is to coordinate and support the Product & Engineering teams dedicated to resolving technical issues for escalated customers. To achieve this, your work will involve:\n\n\n* Lead multidisciplinary cross-functional engineering escalation programs in every area of the product. If necessary, break down escalations into several projects and coordinate across functional areas in order to deliver effectively and promptly. Owning the PnE customer escalation end-to-end.\n\n* Leverage technical acumen to investigate, understand, and describe the customer's experience, with a focus on translating into engineering working packages, involving both ETL chain and Front End Applications.\n\n* Lead new feature customer adoption with strategic customers in collaboration with Product and Engineering and Go To Market, identifying product gaps and work on prioritization in the roadmap. \n\n* Management of technical discussions and strategic decision-making involving escalations and feature adoption. Advocate complex business and technical Escalation concepts with Engineering Leadership and Executive Management.\n\n* Propose the best course of action and optimal technical solutions to solve issues at the customer side. Analyzing and organizing resources and bandwidth in Engineering to ensure prompt resolution.\n\n* Strengthening the customer feedback loop with Engineering during the escalation period to ensure timely resolution of issues, organizing and driving customer calls. \n\n* Streamline the Engineering escalation process and work with the Engineering teams on prevention tactics for future escalations on a data driven approach.\n\n\n\n\nThe qualifications you need:\n\n\n* 5+ years experience in Technical Program Management in SaaS software companies, preferably in escalations and/or development projects.\n\n* Master’s degree in Computer Science or equivalent experience & skillset.\n\n* Experience dealing with large scale, technologically complex accounts which are constantly challenging the product capabilities.\n\n* Experience facilitating decision-making by identifying key stakeholders & surfacing the required information to make critical decisions.\n\n* Demonstrated experience in qualifying and prioritizing incoming requests from high priority clients, stakeholders and business leaders.\n\n* In-depth technical skills from experience working in Engineering organizations. In depth knowledge of technical trends within Big Data and Cloud Computing (e.g. knowledge of network topologies and devices, database and ETL concepts and SQL, multi-tenancy).\n\n* Ability to clearly & accurately communicate (English is a must!) program status, issues, dependencies & risks to leadership & other program stakeholders beyond Product & Engineering.\n\n* Excellent problem-solving ability. You can find practical & simple solutions to complicated problems without sacrificing quality.\n\n* You have an entrepreneurial spirit, are self-sufficient & able to operate in a fluid, ambiguous environment and value teamwork.\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud and Senior jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMadrid, Madrid, Spain
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Postman is hiring a Remote Senior Integrated Marketing Manager
\nWho Are We?\n\nPostman is the world’s leading collaboration platform for API development. The Postman API Platform’s features simplify each step of the API lifecycle so that individuals and enterprises can create better APIs—faster. More than 30 million developers and 500,000 organizations worldwide use Postman today. Together, we are building the API-first world.\n\nOur customers are doing more and more astounding things with the Postman product every day, and as a result, we are growing rapidly. We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. \n\nThe Opportunity\n\nPostman is hiring a dynamic and creative leader who can design and execute integrated demand generation campaigns.\n\nWe are looking for a Senior Integrated Marketing Manager to join our growing enterprise demand generation team and lead our integrated marketing campaign efforts. You will be responsible for creating and executing comprehensive marketing campaigns that generate qualified leads for our sales team and drive revenue growth. You will also oversee the campaign creation, performance, optimization and distribution across multiple channels such as email, paid media, and social.\n\nThis is a remote role based on the West Coast, United States. \n\nWhat You’ll Do\n\n\n* Lead the ideation, planning and execution of integrated marketing campaign strategies that align with our business goals and target audience\n\n* Serve as the program owner/lead and holding teams accountable for on-time deliverables\n\n* Manage the end-to-end execution of demand generation campaigns across multiple channels, including email, paid media, content syndication, webinars, social media, ABM, and events\n\n* Collaborate with the sales, product, and creative teams to create compelling and relevant campaign messaging and assets\n\n* Track, measure, and analyze campaign performance and ROI using data and insights\n\n* Optimize and refine campaigns based on best practices and feedback\n\n* Manage the campaign budget and allocate resources effectively\n\n* Develop and execute comprehensive demand generation strategies to drive continuous growth for lead and pipeline generation.\n\n\n\n\nAbout You\n\n\n* At least 8 years of experience in B2B digital marketing, preferably in a SaaS or technology company\n\n* Proven track record of creating and executing successful integrated campaigns that deliver marketing qualified leads that convert to sales opportunities.\n\n* Strong knowledge of marketing automation and attribution tools, CRM systems, and analytics platforms like Marketo, Salesforce and rampmetrics.\n\n* Excellent communication, presentation, and project management skills\n\n* Creative, strategic, and analytical thinker with a growth mindset\n\n\n\n\nWhat Else? \n\nThis is a remote role based based on the West Coast, United States. and the reasonably estimated OTE for this role ranges from $130,000 - $180,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience. In addition to our pay-on-performance philosophy, we offer a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, potential spot awards, and a monthly lunch stipend. Salaries will vary outside of San Francisco and the U.S.\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. And we want you to be part of it all.\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, API, Senior, Marketing and Sales jobs that are similar:\n\n
$65,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nTravel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel. Come help us transform everyday travel into extraordinary experiences.\n\n\nABOUT THE ROLE:\nAs the Systems Administrator for the IT Operations team you will be responsible for ensuring our pre-production and production environments maintain high availability.\n\n\nWHAT YOU WILL BE DOING:\nReporting to the Team Lead IT Operations, you will:\n\n\n• Be an integral part of a team of Systems Administrators and DBAs responsible for the administration of our technology stack infrastructure and operation of our SaaS products\n• Manage pre-production and production environments running in multiple data centers and clouds\n• Continually advance and improve the automation of procedures and tasks\n• Lead impact assessment and selection of tools and devices that will improve our ability to effectively maintain, monitor and troubleshoot our environments and infrastructure\n• Collaborate closely with Software Engineering and Product Management on the build and deploy of new products\n• Ensure production environments are operated in accordance with documented policy so that compliance requirements are met and robust security is maintained\n• Participate in a rotating on call schedule to provide 7/24 emergency support\n\n\n\n\nYOU ARE SOMEONE WITH:\n• 3+ years of experience in a high availability, clustered server environment and/or in a 24/7 production environment\n• In depth knowledge of virtualization, web servers, load balancing, containers and Linux server administration\n• Extensive experience operating infrastructure with a minimum 99.9% uptime and related SLAs\n• Networking expertise in router, switch and firewall setup, configuration and management\n• Proficient in scripting and other automation techniques including Puppet, Bash, Python\n• Experience with security and incident management\n\n\nOUR TECH STACK: \n• Containers/Orchestration: Kubernetes (Rancher), Docker \n• Deployments: Helm\n• Monitoring: Prometheus, Grafana, Splunk, Zabbix, JIRA, Slack\n• Languages: Python, NodeJs, GoLang\n• CI/CD: GitLab\n• Cloud: AWS\n• Configuration Management: Ansible\n• Infrastructure As Code: Terraform\n• VM: oVirt\n• OS: CentOS (production), Ubuntu (local workstation), Mac (local workstation)\n\n\n\n\nNICE TO HAVES:\n• Experience with Docker, nginx and puppet\n• Experience with PCI and various compliance standards\n• An understanding of orchestration (Kubernetes)\n• AWS experience, terraform, ECS\n\n\n\n\nWHAT YOU’LL LOVE ABOUT US:\n🏦 RRSP/401(k) Matching \n🏥 Comprehensive Health Plans \n📅 Flexible Paid Time Off \n✈️ Travel Experience Credit \n🧘 Annual Wellness Credit \n🥗 Team Events and Monthly Lunches\n💻 Home Office/Commuter Credit \n🌅 Work From Anywhere Program \n🍼 Parental Leave Top Up \n🌍 Adventure Pass\n\n\nOUR PROCESS:\nPlusgrade is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request, we will provide accommodation for applicants with disabilities.\n\n\nWe believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. All applications will be reviewed by our Talent Team and the successful candidate(s) will go through the following recruitment process:\n\n\n• Recruiter Phone Interview \n• Hiring Manager Interview\n• Take-home Assessment or remote coding exercise (if applicable)\n• Team Interview \n\n\nAll candidates will be provided with feedback regardless if they pass or didn’t pass any of our interview stages. All your information will be kept confidential.\n\n\n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Recruiter, Travel and Linux jobs that are similar:\n\n
$55,000 — $107,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Veeva Systems is hiring a Remote Senior DevOps Engineer
\nVeeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.\n\n\nAt the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.\n\n\nAs a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.\n\n\nJoin us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.\n\n\nThe Role\n\n\nWe are looking for experienced Senior DevOps Engineers with a passion for automating deployments and scaling and optimizing the CI/CD environments. \n\n\n\nWhat You'll Do\n* Implement DevOps practices such as infrastructure as code, continuous integration, and automated deployment that leverage AWS services\n* Design and build the tools, frameworks, systems, and processes that engineers use to build, integrate, deploy, scale, and manage their software.\n* Build, manage, and deploy architectures using technologies such as Terraform, Ansible, and Kubernetes\n* Automate tasks across the full CI/CD lifecycle to create an efficient developer experience and reduce manual toil\n* Scale solutions from proofs-of-concept to full production systems.\n* Promote and implement best practices in observability (monitoring, tracing, alerting, logging) and high availability within the software engineering group\n* Participate in an on-call rotation to mitigate disruption for any system being supported by the DevOps team\n\n\n\nRequirements\n* 5+ years in DevOps or SRE roles, with a focus on tooling, automation, and distributed systems development\n* 8+ years of overall software industry experience\n* Extensive experience architecting, designing, and implementing deployments in AWS cloud environments\n* Excellent understanding of networking and ability to troubleshoot infrastructure issues in an AWS environment\n* Excellent documentation and communication skill, as well as presentation and demo skills\n* Experience with continuous integration tools (e.g. Jenkins, CircleCI, Codefresh)\n* Experience with configuration management platforms (e.g. Ansible, Chef, Salt)\n* Hands-on experience using Terraform and/or Kubernetes at scale\n* Strong scripting knowledge\n* Experience using monitoring frameworks to monitor health and performance of infrastructure and applications\n* We are looking for strong mentors with a proven record of making your team better\n* Applicants must have the unrestricted right to work in the United States. Veeva will not provide sponsorship at this time\n\n\n\nLearn More\n* Engineer Perspective: 3 Reasons to Consider Veeva\n* Engineering at Veeva\n\n\n\nPerks & Benefits\n* Medical, dental, vision, and basic life insurance\n* Flexible PTO and company paid holidays\n* Retirement programs\n* 1% charitable giving program\n\n\n\nCompensation\n* Base pay: $125,000 - $275,000 \n* The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.\n\n\n\n\n\n#LI-Remote\n\n\n\n\nVeeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.\n\n\nVeeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected]. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, DevOps, Cloud, Senior and Engineer jobs that are similar:\n\n
$70,000 — $115,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nOregon - Bend
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Medallion is hiring a Remote Senior Account Manager
\n\n\nAbout Medallion\n\nHealthcare is going through an unprecedented transformation towards digital care. Medallion provides the critical administrative infrastructure to make that change possible. Our platform enables organizations to license their providers in new states, verify existing credentials, and get in-network with health plans. In just over three years, our platform has become an industry standard powering hundreds of healthcare companies to reduce administrative burden for tens of thousands of providers across the country. To date, Medallion has saved over 500,000 administrative hours for our customers!\n\nFounded in 2020, Medallion has raised $85M from world-class investors like Sequoia Capital, Google Ventures, Spark Capital, Optum Ventures, and Salesforce Ventures.\n\nAbout the Role:\n\nWe're looking for an experienced Senior Account Manager (Enterprise) who will be responsible for managing and growing some of Medallion’s most important customers. As an Enterprise Customer Success Manager, you will help deliver long term success for customers through building and fostering deep relationships with key stakeholders, understanding their business priorities, identifying growth opportunities, and acting as the voice of the customer internally to ensure their needs are met. \n\nIn this role you will work cross-functionally with our Implementation, Operations, Sales, Customer Support, Product, and Engineering teams to not only manage relationships, set expectations, and support day-to-day but to ensure customers achieve a significant return on and drive business success with their Medallion investment.\n\nWe're looking for someone who is resourceful and thrives in a challenging, fast-paced environment. Your role will have a direct impact on top-priority, company-wide goals and will provide accelerated learning \n\nThis role reports to the Director of Customer Success and base compensation for this role may land between $100,000 - $150,000. In addition to base salary, Medallion offers equity, bonus, and benefits as part of the total compensation package. Many factors are considered when determining pay including: market data, geographic location, skills, qualifications, experience, and level.\n\nResponsibilities:\n\n\n* Own the overall relationship with your book of business; work with your customer on all stages of the customer journey from onboarding, driving adoption, growth, and retention\n\n* Partner with the customer to align on their business objectives and goals in order to build and drive measurable success plans\n\n* Drive successful renewals to maintain and grow existing revenue, as well as identify and execute on expansion opportunities\n\n* Be a strategic advisor and provide consultative guidance and best practices to your book of business\n\n* Identify key stakeholders and build relationships with executive buyers and c-suite level contacts\n\n* Develop new and innovative ways to share relevant data and insights that’s impactful to customers and ties back to their success drivers through Strategic Business Reviews\n\n* Address escalated client issues with speed and urgency, orchestrating resources across the company as appropriate\n\n* Drive greater customer engagement across accounts by applying data insights, product and industry expertise\n\n* Collaborate with internal teams to solve complex customer problems and drive impact\n\n* Consistently achieve logo retention, net-retention, renewal, and expansion targets\n\n* Act as the voice of the customer, and advocate internally for customer needs and develop strong feedback loops within Medallion\n\n* Drive process improvements that will improve our abilities to better serve both our customers and internal stakeholders as we scale\n\n\n\n\nSkills and Qualifications:\n\n\n* 8+ years of customer success or account management experience at a SaaS startup\n\n* Healthcare consulting or a customer success role with a health-tech company is a plus\n\n* Proven experience leading and managing high touch customer relationships while achieving and/or surpassing target renewal, retention & upsell rates on a consistent basis\n\n* Able to identify solutions, improve effectiveness of current strategies, and manage change\n\n* Previous experience creating growth plans and strategic business reviews for your clients\n\n* GTM and team oriented mindset\n\n* Experience using CRM software (ideally Salesforce), and G Suite Applications (Docs, Sheets, Slides)\n\n* Experience successfully working with and building relationships with senior executives and key stakeholders, both internally and externally\n\n* Strong operational skills that drive organizational efficiencies and customer satisfaction\n\n* Ability to influence and build credibility and trust across the organization and with customers\n\n* Problem solving, project management, interpersonal and organizational skills\n\n\n\n\n\n\n\n \n\n#LI-Remote\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$75,000 — $137,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Go1 United States is hiring a Remote Senior Manager Deal Operations
\nWhy You'll Love This Role:\n\nThe Senior Manager of Deal Operations will help to accelerate deal cycles to close and maximize revenue by partnering with our GTM organization in proposal building, pricing, quote generation, and opportunity management in the effort to structure profitable and compliant transactions. In addition, you will add strategic value by highlighting process inefficiencies and areas in need of enablement or definition and working with multiple departments directly with the field sales team to ensure deals are being supported to the highest standard possible. \n\nYou will partner with the sales, customer success, revenue operations, andce t legal and finaneams on policy and process, balancing customer and Go1 needs. You will be a proactive partner to the Sales organization on key upcoming deals and be the voice of Sales back to the Revenue Operations team on needs and proposed updates to the policy.\n\nHere’s a Taste of What You’ll Be Doing:\n\n\n* Lead scaling the Deal Desk operation in line with the company’s growth in customers, products, and contractual complexity. Develop strategies and processes to manage an increasing volume of transactions efficiently.\n\n* Review proposals/quotes and provide Sales with deal structure and pricing guidance to optimize profitability, meet strategic corporate goals, and accelerate deal closure.\n\n* Ensure that sales proposals adhere to established corporate strategies and legal, billing, and revenue recognition policies and present a solid understanding of product offerings.\n\n* Analyze deal structure, business terms, pricing and impacts on both top and bottom lines working closely with the product marketing / pricing teams.\n\n* Be the renewals owner for resolving complex customer issues and mitigating potential attrition during the contract term.\n\n* Provide accurate 90 day rolling forecasts for assigned renewal region through accurate maintenance of renewal opportunities.\n\n* Work closely with Sales, Customer Success, Finance, Pricing and Legal team to streamline the resolution process including notifications and approvals. \n\n* Responsible for creation of replacement contracts and detailed quotes with approvals. \n\n* Provide renewals management with regular status updates and accurate visibility to forecasted attrition, and escalate as needed for support. \n\n* Maintain renewal opportunities and associated data as needed to ensure accuracy. \n\n* Approve/Reject/Escalate proposals based on thorough analysis and business judgement. \n\n* Present large and/or strategic deals to management team for review \n\n* Create process and lead deal team committee to bring together necessary stakeholders to provide commercial / strategic guidance including product and finance. \n\n* Provide consultative guidance to sales reps, as well as other supporting business segments. \n\n* Evaluate current processes and offer recommendations for areas of improvement. \n\n* Identify potential training issues and coordinate with Sales Enablement to develop & communicate said issues to all necessary business functions.\n\n* Ad-hoc projects and analysis (e.g. field testing, in-depth pricing analysis, etc.)\n\n\n\n\nYou will have: \n\n\n* Bachelor’s degree in business/finance or related field. \n\n* 6+ years of deals desk/sales or Sales operations/Revenue Operations/Legal experience in a growth SaaS company with a global customer base. Distribution partner experience is a plus. \n\n* Proficiency in SFDC and CPQ tools. \n\n* Experience in structuring multi-element (subscriptions, services, and products) contracts. \n\n* Experience in data analysis, modeling, and/or financial analysis. \n\n* Expertise in Excel and Salesforce required. \n\n* Strong communication/interpersonal skills; able to build relationships and influence cross-functionally. \n\n* High level of accountability; proven ability to take ownership and solve problems. Dedication to excellent customer service. Self-motivated, able to work independently as well as contribute to a team. \n\n* Can operate in an ever-changing environment and work within tight deadlines.\n\n\n\n\nAt Go1, your base pay is one part of your total compensation package. This role pays between $130,000 and $150,000, and your actual base pay will depend on your skills, qualifications, and experience. This role is also eligible for the employee bonus plan and employee stock options. \n\nJoin our team at Go1 and be at the forefront of transforming education through innovative learning solutions. Together, we can change the world. One learner at time. \n\nWhile technical skills are important, it is just as important for us find people who will positively contribute to our diverse culture. We welcome you to apply, even if you don't exactly meet the criteria above. \n\n#LI-REMOTE #LI-AR1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education, Senior, Marketing, Legal and Sales jobs that are similar:\n\n
$65,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
PointClickCare is hiring a Remote Senior Software Engineer
\nFor more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\nJob title: Senior Software Engineer\n\n\nThis role is associated with the QuickMAR by PointClickCare eMAR platform\n\n\nWhat your day-to-day will look like:\n· Identify, prioritize and execute tasks in the software development life cycle\n· Work with business to iterate over software requirements\n· Develop tools and applications by producing clean, efficient code\n· Automate tasks through appropriate tools and scripting\n· Analyze and debug systems\n· Perform validation and verification testing in a test-driven manner\n· Review the work of others and invite others to review your work\n· Collaborate with internal teams and vendors to fix and improve products\n· Ensure software is up-to-date with latest technologies\n· Refactor, optimize, and improve the QuickMAR by PointClickCare platform used by our customers in the senior care industry.\n \nWhat qualifications we’re looking for:\n· Extensive experience writing clean C# / ASP.NET MVC / .NET code that performs well at scale in both Windows client (WinForm) and IIS web application contexts\n· In-depth knowledge of relational databases (e.g. Microsoft SQL Server, MySQL) Must have a deep understanding of Microsoft SQL Server and related functions such as SSRS\n· Solid experience writing RESTful API endpoints along with maintaining SOAP-based interfaces \n· Absolutely love TDD and have a working knowledge of it.\n· Experience with UI development & frameworks such as ASP.NET MVC along with AngularJS, JavaScript & CSS\n· Proficient in GIT and release/branch management strategies\n· Experience using system and performance monitoring tools (e.g. New Relic, DataDog, SolarWinds)\n· Excellent organization, critical-thinking and personal leadership skills\n· Self-starter with the ability to deliver with minimal supervision\n· Being okay with the uncomfortable feeling that comes from learning new things\n· Team player, Analytical mind with problem-solving aptitude\n· Experience within an Agile context and have a deep understanding of empowered scrum teams and Agile project management software such as Jira\n· Proven experience as a great Engineer\n· BSc/BA in Computer Science or a related degree Would consider relevant experience as well\n \nBonus points for:\n· Experience developing in WinForms\n· Experience with Docker, Kubernetes and Istio \n· Experience with automated testing frameworks (e.g. Selenium, Cypress, RestAssured).\n· Experience with Ansible / Jenkins or CI/CD pipelines\n· Windows and IP networking knowledge\n· Experience with AWS/Azure cloud services or equivalent\n· Experience working on a SaaS product \n· Experience with Service Oriented Architecture \n· Rotation-based on-call experience with production-grade systems \n· Has mentored others in a professional setting \n\n\n\n\n$139,000 - $157,000 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $139,000-157,000+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all USD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.\n\n\n\n#LI-Remote\n#LI-AV1\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Recruiter, Testing, JavaScript, Cloud, Git, API, Senior and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote, USA
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Vidyard is hiring a Remote Mid Market Account Executive
\nAt Vidyard, we make life easier for sellers, marketers and corporate communicators. Our video messaging tools, digital sales room platform, and other products are used by Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.\nAbout the Role\n\nVidyard is looking for a Mid Market Account Executive to join our Sales team. Reporting to the Director of Sales, you will play a crucial role in managing intricate sales cycles within the Mid Market sector and your expertise will be crucial in effectively presenting the value of our solutions, customized to meet individual customer needs.\n\nThis is a critical role in helping us accelerate our growth at Vidyard - this is an exciting space and we need strong problem-solvers and consultants who are focused less on selling, per-se, and more on identifying and solving customer challenges. The right person will get heavy investment from our team in terms of career growth and development, and work with a strong skillset in a collaborative, team-based environment. \n\nThis is a remote role open to candidates located in Canada and the US.\nAbout the Team\n\nOur New Business team is a small (but mighty!) team of 4 Mid-Market and Enterprise Sales reps. The Team is responsible for acquiring and growing some of our largest customers while closely coordinating with marketing and BDR teams to maintain pipeline generation and leads.\n\nThe unique aspect of this role is that you’ll hunt into prospects, but also have the opportunity to sell into a portfolio of low-spend, high-whitespace customers, allowing you to build your muscles on that side of the business as well. The leader overseeing this time also looks after the Account Management team, so there will be learnings across both sides. \nWhat You’ll Work On:\n\n\n* Managing Mid Market sales cycles\n\n* Sourcing and developing a pipeline of new opportunities\n\n* Ownership of fast and high volume transactions\n\n* Managing relationships with new and existing customers\n\n* Presenting the value of our solutions to the customers’ individual needs (based on deep, thoughtful discovery to uncover customer challenges and objectives). \n\n* Forecasting sales activity and revenue achievement\n\n* Performing online demos of our product\n\n* Focusing on establishing Vidyard as a trusted business partner for target accounts\n\n* Managing your own data and metrics - we aim to be a highly disciplined and rigorous organization that tracks leading indicator metrics that will lead to success. \n\n\n\nWhat You’ll Bring to this Role and Your New Team:\n\n\n* ~ 6 years of sales experience; preference for experience with SaaS based organizations\n\n* Full cycle sales experience\n\n* Solid understanding of SaaS concepts such as ARR, AOV, MRR, Churn, etc.\n\n* Track-record of over-achieving quota/targets\n\n* Excellent written, verbal and presentation skills\n\n* Experience with outbound prospecting, as we do high volume outreach to targeted accounts\n\n* CRM experience, preferably Salesforce\n\n\n\nOur Tech Stack\n\n\n* Salesforce\n\n* Salesloft\n\n* Zoominfo\n\n* Sales Navigator\n\n* Apollo\n\n\n\n\n\n\nJob descriptions can be overwhelming. At Vidyard we are motivated to drive change together and deeply value the unique experiences, abilities and opinions you possess, so if this role sounds like your next adventure, but you don’t feel entirely qualified, apply! We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for. \n\nAs we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.\nWhat You’ll Love about Vidyard:\n\n\n* Competitive pay\n\n* Comprehensive, flexible benefits on day one*\n\n* Wellness allowance to spend on what's important to you \n\n* Unlimited vacation + programs to support travel while working, enabling you to live your best life\n\n* Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage*\n\n* Allowance to support your ongoing growth and development\n\n* Parental leave top-up\n\n* Paid volunteer hours\n\n* Employee resource groups to empower and drive change at Vidyard and in our communities\n\n* RRSP match*\n\n* Stock options\n\n* Flexible holiday program\n\n* Home office stipend \n\n* Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all. Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.\n\n\n\n\nWe thank all applicants for your interest in Vidyard. Only those applicants selected for an interview will be contacted. Unsolicited resumes from Agencies will not be accepted.\n\nVidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us at [email protected]. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Travel, Marketing and Sales jobs that are similar:\n\n
$82,500 — $137,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Postman is hiring a Remote Enterprise Customer Success Manager
\nWho Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nThe Opportunity \n\nOur customer base is growing faster than ever! We’re looking for an experienced Enterprise Customer Success Manager that is fluent in English as well as German, Spanish or Italian to help us scale our EMEA business.\n\nAs a Customer Success Manager at Postman, you will be the driving force behind post-sale strategy and engagement across a portfolio of named Enterprise accounts. You’ll partner with your customers to co-create Joint Success Plans that outline key objectives, milestones, and success criteria. In partnership with our Solutions Architecture and Customer Education teams, you’ll curate and deliver a series of high-touch and one: Many enablement programs to help them solve critical problems, fast. Periodically, you’ll engage key stakeholders to analyze the value they’re getting from our platform and to identify new opportunities.\n\nThis role is perfect for a tech-savvy professional with a passion for Customer Success. Ideal candidates are strategic thinkers with proven track records of nurturing customer relationships, driving rapid adoption, expanding use cases, and delivering spectacular customer outcomes.\n\nThis is a remote role based in the UK.\n\nThis role will cover our EMEA accounts.\n\nWhat You'll Do\n\n\n* Strategic Account Planning: Collaborate with customers to outline and execute Joint Success Plans; complete with clear objectives, milestones, owners, and success criteria. Partner with our Customer Education and Solution Architecture teams to deliver impactful workshops, consultations, and training sessions that help customers accelerate Time-to-Value.\n\n* Proactive Portfolio Management: Regularly review customer data to identify emerging opportunities and risks. Engage with customers through regular check-ins, encouraging continuous engagement and utilization of the platform to its fullest potential.\n\n* Impact Reviews & Best Practice Consultation: Capture success metrics and engage key decision-makers to communicate the value their organization is deriving from our platform. Develop and maintain product expertise, including best practices & overall industry trends. Help our customers identify and pursue new use cases to drive lasting success.\n\n* Cross-Functional Collaboration: Collaborate with our Sales organization to expand use cases & uncover opportunities. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction. Ensure our CRM is detailed and accurate.\n\n\n\n\nAbout You \n\n\n* Experienced Professional: 8+ years of experience in Customer Success managing large enterprise customers, preferably for companies in the development tooling space. Track record of meeting and exceeding targets.\n\n* Consulting Acumen: Strong consulting skills. Demonstrated capability to develop thoughtful account plans that align with both customer objectives and company goals. Proficient in engaging senior stakeholders to influence requirements, use cases, and strategy.\n\n* Project Management Skills: Experience leading cross-functional projects, demonstrating the ability to manage timelines, resources, and stakeholder expectations effectively.\n\n* Communication Excellence: Outstanding verbal and written communication abilities, along with a knack for building strong relationships with customers and internal stakeholders. This includes the capacity to listen actively, empathize, and engage with diverse audiences.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Quick learner; comfortable in a fast-paced, evolving environment. Open to experimenting with new strategies and tools to achieve Customer Success goals.\n\n* Technical Acumen & Translation: Ability to grasp complex product functionalities and articulate them to customers of varying technical levels. Comfortable communicating technical requirements into business outcomes, and vice versa.\n\n* Analytical Capabilities: Aptitude for analyzing customer usage data to inform decisions, identify opportunities for use case expansion, and contribute to product improvement.\n\n* Customer Advocacy: A history of acting as a customer advocate, influencing product development and operational changes to meet customer needs and enhance their success. In addition, has a history of partnering with customers to turn their success stories into public case studies.\n\n* Methodology Flexibility: Comfortable leveraging both high-touch and one:Many strategies to support a diverse customer base. Experience tailoring playbooks and collateral based on the changing needs of their portfolio. Highly customer-centric.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields.\n\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Education, API, Senior and Sales jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
PagerDuty is hiring a Remote Senior Security Engineer
\nPagerDuty is seeking a Senior Security Engineer (AWS, IAM) to join our diverse, customer-focused team! As a Senior Security Engineer, you will be a key contributor to leading security initiatives around foundational infrastructure supporting the PagerDuty SaaS offerings through architecture reviews, threat modeling sessions, and designing security tool implementations supporting PagerDuty’s security mission. Since we own and operate what we build, you’ll collaborate closely with engineers across many teams. You will work closely with our internal development teams to ensure we deliver secure, highly reliable, and scalable solutions to our customers. This is an exciting opportunity to build lovable security solutions that make developers and customers happy. The ideal candidate will come from a large enterprise environment focused on IAM strategy for product and infrastructure security. Things that make you smile: Secure Infrastructure, systems, automation, analysis, coding, and cute animal memes.\n\nKEY RESPONSIBILITIES \n\n\n* Act as technical team lead by providing mentorship designing and scoping implementation of security projects and guiding team members to ensure implementation is completed. Work closely with Product Engineering teams to review service designs (full stack) and provide security-focused recommendations to address potential threats or insecure designs. Provide oversight and mentorship to the Corporate Security team to ensure alignment with CISO mandates.\n\n* Mentor and help guide team members to ensure product and business objectives are considered for project implementations.\n\n* Work with loosely defined requirements where you exercise your analytical skills to clarify questions, share your approach, and collaborate with the rest of the team to build/test elegant solutions.\n\n* Participate in our team’s on-call rotation, triaging and addressing security issues as they arise.\n\n* Enable service team security implementations by building security-as-code constructs into infrastructure-as-code (IaC) modules, maintaining hardened configurations in platform components (container images, kubernetes deployments, etc.), and maintaining developer focused documentation to ensure low effort adoption.\n\n* Continually improve infrastructure security implementations with consideration for IAM, Network Access, and Security Alerting supporting kubernetes and AWS infrastructure with services operating modern-day a microservice architecture.\n\n\n\n\nBASIC QUALIFICATIONS\n\n\n* 5+ years of experience as a full-stack Security Engineer in a cloud-native, micro-service SaaS, PaaS, or IaaS environment.\n\n* Strong understanding of AWS IAM best practices, and demonstrated experience in implementing a strong and scalable IAM strategy.\n\n* Must have current AWS and Kubernetes (EKS) experience. \n\n* Technical stack experience required to be successful in this role:\n\n\n\n* AWS Security (GuardDuty, CloudTrail, Secrets Manager, EKS/ECR, IAM family, Config), Vulnerability management (Qualys/Nessus, Twistlock, Snyk), SIEM (SumoLogic or Splunk), Container Security, CI/CD Discipline (Helm, Terraform, Chef, Kubernetes (EKS)), Security Incident Response & Risk Management. \n\n\n\n* Proficiency in at least one programming language and framework (e.g. Ruby on Rails, Python, Phoenix/Elixir, Java). \n\n* Familiarity with Threat Modeling principles.\n\n\n\n\nPREFERRED QUALIFICATIONS\n\n\n* Current or past experience with obtaining and maintaining FedRAMP authorization. \n\n* Experience working at a SaaS company larger than 1000 employees and 100M in revenue. \n\n* Ability to think through a complex problem, build a solution, and execute that solution with effective change management skills. \n\n* Possesses a strong sense of ownership and a keen discernment for excellence in security systems within a SaaS environment, demonstrating the ability to distinguish what constitutes a truly robust and effective safeguarding infrastructure.\n\n* Ability to design, monitor, and operate security logging and alerting toolsets.\n\n* Demonstrated history of mentoring and coaching.\n\n* Familiarity with Corporate security needs and solutions. \n\n\n\n\nThe base salary range for this position is 176,000 - 277,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.\n\nOur base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.\n\nYour recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Recruiter, Ruby, Senior and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAtlanta, Georgia, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Parity Technologies is hiring a Remote End User Computing Support Engineer
\n \nEnd User Computing Support Engineer\n\nAs stewards of the Polkadot and Substrate ecosystem, Parity is laying the foundation for a better web. We believe in a decentralised web that respects the freedom and data of individuals and empowers developers to create better services. Our vision is to create a world based on truthful, rather than trustful, interactions.\n\nParity is one of the world's most experienced core blockchain infrastructure companies, having built and pioneered some of the most advanced technologies in the blockchain sector.\n\nWith a remote-first, global team, Parity is building open-source technologies for developers and organisations to implement and build upon. Our Web3 tech stack includes Polkadot, Substrate, and Kusama.\n\n \n\nAbout the position \n\nAs an End User Computing Support Engineer the successful individual will be required to provide support to all levels of employee technical support issues. The ability to build productive relationships with colleagues at remote locations around the world will make you successful in this role as will patience and a sense of humour\n\nThis position requires hands-on experience across a wide end user IT and Security scope of technologies and processes to bring a smooth and secure experience to users . \n\n \n\n \n\nAbout the role:\n\n\n* Provide end to end technical assistance and support to end-users - across Linux and Mac laptops and desktops, including configuration and troubleshooting\n\n* Ensure that computer hardware, software, and peripherals are functioning securely and effectively\n\n* Manage endpoint security protection with a risk-based approach depending on context and use cases including with support of following capabilities: Mobile Device Management, VPN, Strong and Physical authentication and Antivirus/Antimalware/EDR\n\n* Manage support tickets from creation to resolution\n\n* Serve as the first point of contact helping your colleagues to resolve IT and security end users related issues and incidents (software and hardware).\n\n* Manage purchases and maintenance of the hardware and other equipment needed in a remote-first company.\n\n* Have your assets inventory and stock management approach tailored to ensure rapid availability of hardware for new joiner an in the event of failure in a remote first environment\n\n* Hand over assets to new joiners and manage the return of equipment when required in sync with People Ops and Operations.\n\n* Improve and propose improvements to our existing back office processes.\n\n* Deliver IT services including multiple SaaS to the different teams.\n\n* Build and keep the IT documentation clear and up to date to help end users on their journey and to support IT back office processes.\n\n* Lead people through IT onboarding and offboarding processes, with emphasis on secure operations.\n\n\n\n\n \n\n \n\nAbout you:\n\n\n* Excellent employee/end user-facing skills with user service focus\n\n* Strong analytical skills with demonstrated problem-solving ability.\n\n* Previous experience in mainly/full remote first environment\n\n* Have knowledge of Linux and Mac operating systems to be comfortable and sure when helping your colleagues.\n\n* Manage the command line interface with ease - both in Linux and MAC environments\n\n* Passion and good knowledge of common Open Source Software products\n\n* Have exposure to user access management in a moving environment using multiple SaaS.\n\n* Experience with MDM and EDR products.\n\n* You understand the typical processes in the software development teams and what kind of tools they’re using.\n\n* You understand which authentication models and protocols exist, what SSO and IDP are and how they work.\n\n* Have the negotiation skills to convince your colleagues that the best option is what they need and not what they want.\n\n* Collaborate with our Operations department to ship equipment all over the world.\n\n* Collaborate with cross-functional teams to make things happen.\n\n* Have a structured and organised mindset. Generate documentation accordingly.\n\n* Know where it goes every euro you spend\n\n* Fluency in English\n\n\n\n\n \n\nAnd ideally also:\n\n\n* You like working with people, and people like to work with you.\n\n* You are a curious individual with an eagerness to learn new things.\n\n* You like to ask questions.\n\n* You are experienced with networking including Wifi, VPN management.\n\n* You like to automate routine processes or you can highlight what can be automated/optimised.\n\n* Prior experience in the Security teams (endpoint protection, incident response). \n\n* You understand what kind of security threats are topical for the end-point users.\n\n* You feel comfortable working autonomously, with accountability\n\n\n\n\n \n\n \nAbout working for us:\n\n\n* Competitive remuneration packages based on iterative market research, including tokens (where legally possible)\n\n* “Future of work” environment that’s remote-first and self-initiating with flexible hours\n\n* Team mates that are genuinely excited about their impact and projects\n\n* Access to the brightest minds in this space to learn about Web3 and develop your skills and knowledge while on the job\n\n* Becoming part of the wider ecosystem (career and networking opportunities)\n\n* Team and company-wide retreats\n\n* Work laptop\n\n* Opportunity to relocate to Germany or Portugal (with visa sponsorship)\n\n\n\n\n \n\nThose joining our collective as an employee in Germany, Portugal, and the U.K. also enjoy benefits such as health care, parental leave, PTO (28 days per year), local team events, yearly L&D budget, and language classes.\n\n\n\n\n\nParity is an Equal Opportunity Employer. We welcome diversity in our global team and care about everyone in our collective feeling included and welcome.\n\n \n\nView our Applicant Notice to see how we use your data.\n\n \n\nIs this position not quite your match? Browse our other open roles.\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Web3, Mobile, Engineer and Linux jobs that are similar:\n\n
$75,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote (Central European Time (CET))
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nTRM is on a mission to build a safer financial system for billions of people. We deliver a blockchain intelligence data platform to financial institutions, crypto companies, and governments to fight cryptocurrency fraud and financial crime. We consider our business — and our profit — as a way to move towards our mission sustainably and at scale. \nAs our Events Manager, you'll play an important role in orchestrating both physical and virtual events, collaborating closely with Field Marketing and Sales teams. You will be translating the objectives and requirements for events into clear, creative activation plans and overseeing their execution end-to-end, leveraging internal and external stakeholders.\n\nThe impact you will have here:\n\n\n* End-to-end management of trade shows and events (sponsored and hosted)\n\n* Producing high-quality events that deliver on goals and objectives set by marketing\n\n* Cross-team collaboration to get assets, messaging, and giveaway items created and delivered on time\n\n* Create event briefs and execution plans\n\n* Sourcing and managing vendor relationships to get best-in-class performance and ROI\n\n* Ideating and delivering event experiences that deliver distinct, memorable interactions with TRM’s target audiences, while ensuring that activations are consistent with TRM’s brand guidelines\n\n* Creating a scalable event engine that optimizes for faster, more cost-effective event production over time\n\n\n\n\nWhat we’re looking for:\n\n\n* Requires 2-3 years of Event Management experience\n\n* A high level of organizational ability\n\n* Proven experience in managing large and small events, owned and sponsored\n\n* An ability to travel\n\n* Previous work exposure to Salesforce and Hubspot (or other marketing automation platform) is required\n\n* Work experience in SaaS marketing team, ideally in start-up environment\n\n* Experience from an event agency is a plus\n\n\n\nLife at TRM Labs\n\nOur Principles\nTRM's culture is shaped by how we make decisions, how we execute, and how we treat each other\n\n\n* Impact-Oriented Trailblazer: We put customers first, driving for speed, focus, and adaptability.\n\n* Master Craftsperson: We prioritize speed, high standards, and distributed ownership.\n\n* Inspiring Colleague: We value humility, candor, and a one-team mindset.\n\n\n\nBuild a Career \nJoining TRM means being part of a mission-driven team comprised of industry leaders. \nAt TRM, you'll experience:\n\n\n* Purpose: Have a real-world impact, from disrupting terrorist networks to returning stolen funds.\n\n* Growth: Professional advancement opportunities through clearly defined career pathways and biannual performance reviews.\n\n* Ownership: Take pride in your work. Have a large breadth and scope of contributions and impact.\n\n\n\nWork Environment\n\n\n* Remote First: Our headquarters is online but we highly value in-person interactions, organizing regular meetups and offsites for team building.\n\n* Async Communication: Clear communication is key in our decentralized setup. We use tools such as Slack, Notion, and Loom, to promote transparency and efficiency.\n\n* High Ownership: Small teams drive big goals at TRM with ownership, responsibility, and a direct impact. There's no strict clocking in or out. Team members are trusted to balance personal schedules with team needs.\n\n* TRM Speed: We move “surprisingly fast” while maintaining a high bar in service of our customers and mission. This can feel both intense and rewarding. Our unique approach emphasizes quick wins, rapid iterations, and constant feedback.\n\n* Diversity and Inclusion: Diversity at TRM encompasses backgrounds, experiences, and perspectives. Every day is an opportunity to learn from a colleague, whether they're a law enforcement expert or a tech pioneer.\n\n\n\nBenefits and Perks\nAt TRM, we know that supporting our team members can take many forms. Our goal is to enable you to care for yourself, your family, and your community with a diverse and curated benefits package for full-time employees.\n\n\n* Remote-first work environment \n\n* Regular team offsites and retreats\n\n* Competitive salaries and stock options\n\n* Premium health, dental, and vision insurance\n\n* FSA, HSA, and 401K programs\n\n* Life & disability coverage\n\n* Generous paid time for vacation, holidays, and parental leave\n\n* Fertility, professional coaching, and mental health resources\n\n\n\nJoin Us\n\n\nWe are looking for team members who love building from the ground up and want to work hard in a fast-paced and ambitious environment. We are remote-first, with exceptionally talented team members located around the world. If you like solving tough problems quickly and seeing your work improve the lives of billions of people, we want you at TRM.\n\nWe encourage you to reach out even if your experience doesn't precisely match the job description. Don't worry about picking exactly the right job; we can always explore other options after starting the conversation. Your passion and interests will set you apart, especially if your background or career is unconventional. \n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Crypto, Marketing and Sales jobs that are similar:\n\n
$85,000 — $145,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote - United Kingdom
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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