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Peloton



Plano, Texas, United States
 
๐Ÿ’ฐ $38k - $173k*

instructor

 

teaching

 

designer

 

fitness

Peloton is hiring a
Remote Instructional Designer

\nTHE ROLE:\n\nPeloton is looking for an Instructional Designer to be a member of our Member Support Training & Development Team. The right candidate will have 5+ years of experience in designing training material. Past experience that includes customer service and customer service training is preferred. The candidate must be highly organized, have the ability to maintain multiple project deadlines, have a past in training, and have excellent written communication skills.\n\nThis role will report to the Sr. Manager of Member Support Training and Development and will be located in our Plano, TX, HQ location (limited to no travel required).ย \n\nRESPONSIBILITIES:\n\n\nAid in the architecture of support programs such as employee onboarding, product knowledge, and customer service methodology, to name a few\n\nWork with stakeholders to determine content development needs and the solutions for them\n\nDevelop, write, and distribute training content by working with subject matter experts\n\nFunction as the primary owner of our LMS system, Lessonly\n\nPartner with field trainers and department managers to create content and material for new products, promotions, and technologies\n\nProvide insights and reporting on the efficacy of training across the support organization\n\n\n\n\nQUALIFICATIONS:\n\n\nSolutions-oriented attitude\n\nSelf-motivated and driven characteristics\n\nCreative - proven examples of the ability to create engaging learningย \n\nAbility to work with stakeholders and small, agile teams\n\nOrganized and thorough work ethic. Able to work with remote team members.\n\nUnderstanding of Pelotonโ€™s company vision and brand image with the ability to communicate it effectively and with enthusiasm\n\nKnowledge of customer service essentials\n\nProficiency with an LMS platform, Captivate, Adobe Creative products, and video production\n\nFacilitation skills are a plus\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on previous jobs related to Teaching, Designer jobs that are similar:\n\n $37,500 — $172,500/year\n \n\n#Location\nPlano, Texas, United States


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