Dev Way - 4mo ago
Customer Support Hero
$10,000 — 10,000
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DevWay Ltd is the SaaS company behind InviteMember and SUCH. InviteMember is a leading subscription management platform. SUCH is a AI chatbot building service. We’re a remote-first company with a diverse team across multiple countries. Our passion is helping businesses grow and succeed through the use of efficient top notch digital tools—and this is where you come in!
We’re seeking a Customer Support Hero who can work closely with our community and ensure they succeed with our platform, through answering chats, mails, and some video calls once in a while. Beyond assisting users, you’ll write interesting articles for our blogs, and do other marketing tasks—always with the ultimate goal of helping our customers thrive. This is a remote position with flexible working hours, time and performance will be tracked.
This role has flexible scheduling but requires availability to work mornings, daytime, and evenings, any day of the week. We're especially interested in candidates based in the Americas, Asia, or Oceania, as these regions best align with our team's coverage needs.
Inspired by textfiles.com and Geektyper