Cobalt Robotics is hiring a Remote On Call Customer Experience Associate
\nAt Cobalt Robotics, our indoor robots work together with remote human operators to keep our customers safe. We patrol 24x7 to help prevent break-ins, detect massive leaks and give our customers visibility over their space, their assets, and their data.\n \nCobalt's team is comprised of renowned technologists and security professionals, and backed by world-class investors such as Sequoia, Bloomberg Beta, and Coatue. In 2019, Cobalt was recognized as one of the Best Places to Work by the Silicon Valley Business Journal and the San Francisco Business Times.\n \nWeโre looking for people who want to make an impact with us and help build a company that is known for its excellence in engineering, passion for progress, and dedication to customers. \n\n\nAbout the role: The Customer Support Associate will be primarily focused on guest management, badge policy enforcement, site surveillance, and reporting. The ideal candidate has superior customer interaction skills, strong attention to detail, and a mindset toward workplace safety, security, and satisfaction. This position will be on call and must work a minimum of 8 hours a week.\n\n\nThis position is on-site at one of our client locations in Chicago, IL; the hours are Monday-Friday 8am-5pm, there will be occasions where candidate will need to work past 5 pm for a work event or other work related duties.\n\n\n\nResponsibilities:\n* Available to be on-call\n* Willing to come in with a 24 hour notice\n* Greet and sign in guests while in reception area\n* Program, print, and distribute access badges for employees\n* Ensure badges are displayed properly \n* Provide workplace directions, answer employee questions, and escort vendors as needed\n* Intermittently walk the Premises to monitor the Premises during their shift \n* Monitor the reception area \n* Track inventory and supplies\n* Answer tickets and service requests within SLA\n* Receive packages for Client while in the reception area \n* Other tasks as mutually agreed by the parties.\n\n\n\nRequired Skills \n* Strong interpersonal skills\n* Integrity and professionalism\n* Excellent customer service \n* Verbal and written communication\n* Data-entry/reporting\n* Attention to detail\n\n\n\nBonus Skills \n* Conflict resolution/problem solving\n* Ability to identify and assess risk \n* Knowledge of Security Operations and Procedures\n* Safety Management\n\n\n\n\n$29.23 - $29.23 an hour\n\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nChicago, IL
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Cobalt Robotics is hiring a Remote On Call Customer Experience Associate
\nAt Cobalt Robotics, our indoor robots work together with remote human operators to keep our customers safe. We patrol 24x7 to help prevent break-ins, detect massive leaks and give our customers visibility over their space, their assets, and their data.\n \nCobalt's team is comprised of renowned technologists and security professionals, and backed by world-class investors such as Sequoia, Bloomberg Beta, and Coatue. In 2019, Cobalt was recognized as one of the Best Places to Work by the Silicon Valley Business Journal and the San Francisco Business Times.\n \nWeโre looking for people who want to make an impact with us and help build a company that is known for its excellence in engineering, passion for progress, and dedication to customers. \n\n\nAbout the role: The Customer Support Associate will be primarily focused on guest management, badge policy enforcement, site surveillance, and reporting. The ideal candidate has superior customer interaction skills, strong attention to detail, and a mindset toward workplace safety, security, and satisfaction. This position will be on call and must work a minimum of 8 hours a week.\n\n\nThis position is on-site at one of our client locations in Washington D.C.; the hours are Monday-Friday 8am-5pm, there will be occasions where candidate will need to work past 5 pm for a work event or other work related duties.\n\n\n\nResponsibilities:\n* Available to be on-call\n* Willing to come in with a 24 hour notice\n* Greet and sign in guests while in reception area\n* Program, print, and distribute access badges for employees\n* Ensure badges are displayed properly \n* Provide workplace directions, answer employee questions, and escort vendors as needed\n* Intermittently walk the Premises to monitor the Premises during their shift \n* Monitor the reception area \n* Track inventory and supplies\n* Answer tickets and service requests within SLA\n* Receive packages for Client while in the reception area \n* Other tasks as mutually agreed by the parties.\n\n\n\nRequired Skills \n* Strong interpersonal skills\n* Integrity and professionalism\n* Excellent customer service \n* Verbal and written communication\n* Data-entry/reporting\n* Attention to detail\n\n\n\nBonus Skills \n* Conflict resolution/problem solving\n* Ability to identify and assess risk \n* Knowledge of Security Operations and Procedures\n* Safety Management\n\n\n\n\n$30.28 - $30.28 an hour\n\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nWashington D.C.
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Cobalt Robotics is hiring a Remote On Call Customer Experience Associate
\nAt Cobalt Robotics, our indoor robots work together with remote human operators to keep our customers safe. We patrol 24x7 to help prevent break-ins, detect massive leaks and give our customers visibility over their space, their assets, and their data.\n \nCobalt's team is comprised of renowned technologists and security professionals, and backed by world-class investors such as Sequoia, Bloomberg Beta, and Coatue. In 2019, Cobalt was recognized as one of the Best Places to Work by the Silicon Valley Business Journal and the San Francisco Business Times.\n \nWeโre looking for people who want to make an impact with us and help build a company that is known for its excellence in engineering, passion for progress, and dedication to customers. \n\n\nAbout the role: The Customer Support Associate will be primarily focused on guest management, badge policy enforcement, site surveillance, and reporting. The ideal candidate has superior customer interaction skills, strong attention to detail, and a mindset toward workplace safety, security, and satisfaction. This position will be on call and must work a minimum of 8 hours a week.\n\n\nThis position is on-site at one of our client locations in Denver, CO; the hours are Monday-Friday 8am-5pm, there will be occasions where candidate will need to work past 5 pm for a work event or other work related duties.\n\n\n\nResponsibilities:\n* Available to be on-call\n* Willing to come in with a 24 hour notice\n* Greet and sign in guests while in reception area\n* Program, print, and distribute access badges for employees\n* Ensure badges are displayed properly \n* Provide workplace directions, answer employee questions, and escort vendors as needed\n* Intermittently walk the Premises to monitor the Premises during their shift \n* Monitor the reception area \n* Track inventory and supplies\n* Answer tickets and service requests within SLA\n* Receive packages for Client while in the reception area \n* Other tasks as mutually agreed by the parties.\n\n\n\nRequired Skills \n* Strong interpersonal skills\n* Integrity and professionalism\n* Excellent customer service \n* Verbal and written communication\n* Data-entry/reporting\n* Attention to detail\n\n\n\nBonus Skills \n* Conflict resolution/problem solving\n* Ability to identify and assess risk \n* Knowledge of Security Operations and Procedures\n* Safety Management\n\n\n\n\n$26.10 - $26.10 an hour\n\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nDenver, CO
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Cobalt Robotics is hiring a Remote On Call Customer Experience Associate
\nAt Cobalt Robotics, our indoor robots work together with remote human operators to keep our customers safe. We patrol 24x7 to help prevent break-ins, detect massive leaks and give our customers visibility over their space, their assets, and their data.\n \nCobalt's team is comprised of renowned technologists and security professionals, and backed by world-class investors such as Sequoia, Bloomberg Beta, and Coatue. In 2019, Cobalt was recognized as one of the Best Places to Work by the Silicon Valley Business Journal and the San Francisco Business Times.\n \nWeโre looking for people who want to make an impact with us and help build a company that is known for its excellence in engineering, passion for progress, and dedication to customers. \n\n\nAbout the role: The Customer Support Associate will be primarily focused on guest management, badge policy enforcement, site surveillance, and reporting. The ideal candidate has superior customer interaction skills, strong attention to detail, and a mindset toward workplace safety, security, and satisfaction. This position will be on call and must work a minimum of 8 hours a week.\n\n\nThis position is on-site at one of our client locations in Sunnyvale, CA; the hours are Monday-Friday 8am-5pm, there will be occasions where candidate will need to work past 5 pm for a work event or other work related duties.\n\n\n\nResponsibilities:\n* Available to be on-call\n* Willing to come in with a 24 hour notice\n* Greet and sign in guests while in reception area\n* Program, print, and distribute access badges for employees\n* Ensure badges are displayed properly \n* Provide workplace directions, answer employee questions, and escort vendors as needed\n* Intermittently walk the Premises to monitor the Premises during their shift \n* Monitor the reception area \n* Track inventory and supplies\n* Answer tickets and service requests within SLA\n* Receive packages for Client while in the reception area \n* Other tasks as mutually agreed by the parties.\n\n\n\nRequired Skills \n* Strong interpersonal skills\n* Integrity and professionalism\n* Excellent customer service \n* Verbal and written communication\n* Data-entry/reporting\n* Attention to detail\n\n\n\nBonus Skills \n* Conflict resolution/problem solving\n* Ability to identify and assess risk \n* Knowledge of Security Operations and Procedures\n* Safety Management\n\n\n\n\n$30.28 - $30.28 an hour\n\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nSunnyvale, CA
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Cobalt Robotics is hiring a Remote Reserve Engineer Tempe AZ
\nAbout Cobalt Robotics:\n\n\nwww.cobaltrobotics.com\n\n\nCobalt Robotics utilizes a combination of human expertise, robotic technology, and omni solutions to effectively resolve any security incidents. Our dedicated team patrols and monitors sites 24/7 to proactively prevent break-ins, identify significant leaks, and provide our customers with visibility over their space, their assets, and their data.\n\n\nCobalt's team is composed of renowned technologists and security professionals and is backed by world-class investors such as Sequoia, Bloomberg Beta, and Coatue. In 2019, Cobalt was recognized as one of the Best Places to Work by the Silicon Valley Business Journal and the San Francisco Business Times.\n\n\nWeโre looking for people who want to make an impact with us and help build a company that is known for its excellence in engineering, passion for progress, and dedication to customers.\n___________________________________________________________________________\n\n\nAbout The role: The Reserve Engineer (RE) is someone who is knowledgeable with computer hardware and provides our clients with top-notch customer service. The RE serves as Cobalt's "boots on the ground" and are part of our rapid-response field-operations team in the event a hardware-failure happens at a client site. Occasionally, REs assist with field projects and new robot deployments. The RE an essential role-player in keeping our robots operating and our clients happy. Please note, this is not a remote position.\n\n\n\nWhat You'll Do\n* Learn our robot hardware inside and out to be comfortable servicing and maintaining our machine. (we'll provide the paid training)\n* Communicate with both technical and non-technical teammates with field repairs and projects.\n* Ensure hardware failures on our robots are addressed, and resolved within a safe and timely manner.\n* Occasionally assist with field operation projects and new robot deployments \n* Be dispatched to client sites within your area to resolve hardware failures 1-3 times a month(potentially more)\n* Reports to a Regional Project Manager for tasking and delegation.\n\n\n\nYou're a great candidate if:\n* You're excited about robotics, artificial intelligence, machine learning, and willing to learn\n* You're familiar with hardware assembly and disassembly.(Tool kit with basic hand tools will be provided)\n* You're Familiar with computer hardware and small electrical components(proprietary training will be provided)\n* You're an excellent communicator and comfortable collaborating and receiving instruction on platforms such as Slack, GoogleMeet/Hangout etc.\n* You are available during days and times within Mon-Fri, 9a-5p. (Flex/Oncall schedule)\n* You're open to support jobs that may occur after hours(5pm-9am) and on weekends.(Flex/Oncall schedule)\n* You're presentable and comfortable speaking to clients from Fortune 100 & 500 companies.\n* You love providing great customer service.\n\n\n\nBonus Skills:\n* Experience with robotics \n* Experience with computer hardware and electrical components\n* Experience working in a fast-paced startup environment.\n* Military/First Responder\n* Associate degree or higher \n\n\n\n\n\nInterested? Apply now!\nCurious to see the robot? Check out our YouTube.\n\n\nThe Reserve Engineer is a 1099 contractor position at Cobalt Robotics and is NOT a remote position. Compensation range is between $20-$50/USD hr DOE. Cobalt Robotics does NOT pay for relocation for this role.\n\n\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate against the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Engineer and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nTempe, AZ
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.