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@zolawunmi

Remote worker with 10+ years of experience - Last seen ago

Customer Service Professional with extensive experience in customer success and support across banking, operations, and business development roles. Demonstrates a deep understanding of customer lifecycle management, conflict resolution, and personalized support strategies.

Proven ability to enhance customer satisfaction, retention, and engagement through effective communication, proactive problem-solving, and data-driven insights. Skilled in cross-functional collaboration, process improvement, and performance metrics tracking to ensure exceptional service delivery and continuous improvement.

Committed to fostering strong customer relationships and delivering tailored solutions that drive loyalty and long-term success.


Skilled in customer support microsoft office hobspot lemlist freshdesk google product knowledge empathic multitasking collaboration time management trello asana monday com zoom calendly apollo zapier 
Fluent in english
Preferred timezone +1,
Preferred annual pay (min) $25,000/year
Preferred hourly pay (min) $15/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2022 - Now: business development manager @ wanb integrated services ltd

2020 - 2022: operations manager @ ramat global resources ltd

2016 - 2019: consumer banker @ first city monument bank

Education

2009 - 2014: bsc.ed economics @ university of ilorin

7ms