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@zenayounis

Remote worker with 26+ years of experience - Last seen ago

Experienced IT Director & Senior IT Support Specialist with 15+ years of expertise in network infrastructure, cybersecurity, cloud computing, and IT project management. Skilled in AWS, Azure, and Google Cloud, with a strong focus on cybersecurity protocols, IT compliance, and digital transformation. Proficient in automation tools like Ansible and Terraform, improving system efficiency and security. Successfully led Microsoft Teams, Google Classroom, and SharePoint-based internal platform implementations. Dedicated to optimizing IT operations, enhancing cybersecurity measures, and streamlining technical support for organizations of all sizes.


Skilled in aws azure google cloud cybersecurity itil microsoft 365 google workspace network infrastructure cloud security automation ansible terraform sharepoint help desk technical support agile scrum iso 27001 it compliance remote work digital transformation office 365 active directory vpn firewall troubleshooting it documentation user training linux windows macos wi fi incident response microsoft teams data protection web application security it security auditing 
Fluent in english
Preferred timezone UAE
Preferred annual pay (min) $80,000/year
Preferred hourly pay (min) $50/hour
Last seen 10 months ago
Signed up 10 months ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽจ Maker

Employment

2018 - Now: Senior IT Support Specialist @ SCHS, Sharjah, UAE

2015 - 2015: Social Media Coordinator @ UAE BARQ, Sharjah, UAE

2009 - 2009: Help Desk Operator @ Hamarain Centre Management Office, Dubai, UAE

2006 - 2009: Technical Support Manager @ V8 Grafix Sign, Dubai, UAE

2003 - 2006: Help Desk Technician @ Ajman TV (Al Fayhaa), Ajman, UAE

2000 - 2003: Help Desk Assistant @ Saudi Jewel Trading, Sharjah, UAE

Side Projects

2024 - Now: Cybersecurity Awareness Campaign (ISO 27001) for Employees

2023 - Now: SharePoint Internal Platform Redesign

2022 - Now: Google Classroom Implementation & Employee Training

2021 - Now: Microsoft Teams Deployment & Workflow Optimization

Education

2023 - Now: Masterโ€™s Degree in Information Technology @ The International Arab Academy

2010 - Now: Diploma in Business Information Technology @ Atlantic International University

2004 - Now: Bachelorโ€™s Degree in Computer Science @ Bangalore University

9ms