Experienced IT Director & Senior IT Support Specialist with 15+ years of expertise in network infrastructure, cybersecurity, cloud computing, and IT project management. Skilled in AWS, Azure, and Google Cloud, with a strong focus on cybersecurity protocols, IT compliance, and digital transformation. Proficient in automation tools like Ansible and Terraform, improving system efficiency and security. Successfully led Microsoft Teams, Google Classroom, and SharePoint-based internal platform implementations. Dedicated to optimizing IT operations, enhancing cybersecurity measures, and streamlining technical support for organizations of all sizes.
| ๐ Nationality | ๐ธ๐ช Sweden |
| ๐ก Residency | ๐ฆ๐ช United Arab Emirates |
| ๐ Location | ๐ฆ๐ช United Arab Emirates |
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| Skilled in | aws azure google cloud cybersecurity itil microsoft 365 google workspace network infrastructure cloud security automation ansible terraform sharepoint help desk technical support agile scrum iso 27001 it compliance remote work digital transformation office 365 active directory vpn firewall troubleshooting it documentation user training linux windows macos wi fi incident response microsoft teams data protection web application security it security auditing |
| Fluent in | english |
| Preferred timezone | UAE |
| Preferred annual pay (min) | $80,000/year |
| Preferred hourly pay (min) | $50/hour |
| Last seen | 10 months ago |
| Signed up | 10 months ago |
| Badges |
๐ฉโ๐ป Remote worker ๐จ Maker |
2018 - Now: Senior IT Support Specialist @ SCHS, Sharjah, UAE
2015 - 2015: Social Media Coordinator @ UAE BARQ, Sharjah, UAE
2009 - 2009: Help Desk Operator @ Hamarain Centre Management Office, Dubai, UAE
2006 - 2009: Technical Support Manager @ V8 Grafix Sign, Dubai, UAE
2003 - 2006: Help Desk Technician @ Ajman TV (Al Fayhaa), Ajman, UAE
2000 - 2003: Help Desk Assistant @ Saudi Jewel Trading, Sharjah, UAE
2024 - Now: Cybersecurity Awareness Campaign (ISO 27001) for Employees
2023 - Now: SharePoint Internal Platform Redesign
2022 - Now: Google Classroom Implementation & Employee Training
2021 - Now: Microsoft Teams Deployment & Workflow Optimization
2023 - Now: Masterโs Degree in Information Technology @ The International Arab Academy
2010 - Now: Diploma in Business Information Technology @ Atlantic International University
2004 - Now: Bachelorโs Degree in Computer Science @ Bangalore University