Experienced in diverse customer-centric roles, I've thrived as a Customer Service Representative adept in handling inquiries through calls, chats, and emails, ensuring customer satisfaction with every interaction. Transitioning seamlessly, I've also lent my expertise to IT Service Desk operations, effectively resolving technical issues via calls, emails, and chat support. Furthermore, my journey led me to delve into the realm of data engineering, where I've honed skills in processing and analyzing data to drive actionable insights. With a passion for problem-solving and a commitment to delivering exceptional service, I bring a versatile skill set to every role I undertake.
| ๐ Nationality | ๐ต๐ญ Philippines |
| ๐ก Residency | ๐ต๐ญ Philippines |
| ๐ Location | ๐ต๐ญ Philippines |
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rok.co/@yuri_punzalan |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | communication skills problem solving abilities empathy multitasking capabilities data modeling sql etl extract transform load processes data warehousing data visualization technical troubleshooting ticket management itil framework |
| Fluent in | englishfilipino |
| Preferred annual pay (min) | $42,000/year |
| Preferred hourly pay (min) | $7/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2023 - 2030: Data Engineer @ Inchcape Digital Philippines
2022 - 2023: IT Service Desk Coordinator @ Solaire Resort and Casino
2019 - 2021: Customer Service Representative @ Teletech
2015 - 2019: Bachelors in Science in Information Technology @ Lyceum of the Philippines University