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@youssouf_diallo

Remote worker with 9+ years of experience - Last seen ago

I am a dynamic doctoral researcher specializing in African and Postcolonial studies, with an impressive educational background that includes a University Diploma in Francophonie and Sustainable Development, a Technical Baccalaureate in Office Automation and Administrative Support, and master's degrees in English in African and postcolonial studies, as well as human resource management.

What sets me apart is my remarkable language proficiency, as I fluently speak three foreign languagesโ€”English, French, and Spanishโ€”alongside a deep understanding of various local African languages and dialects. This linguistic versatility enables me to connect with diverse individuals and embrace multicultural environments effortlessly.

In addition to my academic pursuits, I have honed my teaching skills by instructing English, as well as excelling in document translation and interpretation. My dedication to empowering young leaders led me to establish "TAKE_THE_LEAD," a youth-oriented association focused on fostering sustainable development and global citizenship education.

My professional journey encompasses a wide range of experiences, from volunteering as a local language facilitator in regional and rural communities to making impactful contributions in administration and finance. I have had the privilege of collaborating with financial and administrative institutions, conducting field research for new businesses, and engaging with prominent corporations and NGOs.

Drawing upon my strong editorial, relational, linguistic, and managerial expertise, I possess a comprehensive skill set that includes proficiency in the Microsoft Office 365 suite, exceptional customer support and telephone etiquette, report writing, effective coordination, persuasive negotiation, and meticulous management of logistics, stationery, and archives.

Beyond technical proficiency, I pride myself on my interprofessional skills, which are underpinned by a strong sense of ethics, a collaborative team spirit, and an unwavering work ethic. I am committed to fostering positive and inclusive environments while consistently delivering high-quality results.

In summary, my exceptional academic achievements, linguistic prowess, extensive experience, and versatile skill set make me an ideal candidate for roles that require a passionate professional with a multicultural perspective and a proven track record of excellence. I am eager to contribute my unique blend of expertise to your esteemed organization.


Skilled in customer centric approach client support relationship management customer happiness effective communication liaison skills collaboration sales support stakeholder management process improvement proactive outreach adherence to sops compliance standards problem solving emotional intelligence leadership skills 
Fluent in english french spanish fulani wolof
Preferred annual pay (min) $28,000/year
Preferred hourly pay (min) $15/hour
Last seen 1 year ago
Signed up 2 years ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2022 - Now: Client On-boardwer @ Aza Finance

2021 - 2022: Customer Care Rep @ Sendwave/ZEPZ

2017 - 2019: Cash Manager/ Liquidity @ Wave Senegal

Education

2023 - Now: Ph.D in Social Sciences @ Cheikh Anta Diop University of Dakar

8ms