Remote worker with 14+ years of experience - Last seen 1 year ago

In my current role at Stats Perform, a pioneering sports data and AI company, I have excelled as a Senior Support Engineer and subsequently progressed to the position of Shift Lead. I have been instrumental in providing first-line support for API, XML delivery issues, and troubleshooting technical malfunctions. Using tools like Jira and Kibana, I have efficiently tracked and resolved client issues within SLA timeframes, ensuring customer satisfaction. My responsibilities also extend to overseeing team operations, conducting training sessions, and contributing to process documentation.

🛂 Nationality	🇮🇳 India
🏡 Residency	🇮🇳 India
📍 Location	🇮🇳 India
Remote OK	rok.co/@yogi_sha
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customer support python mysql html service now jira kibana
Fluent in	englishhindikannada
Preferred timezone	+5.30
Preferred annual pay (min)	$11,000/year
Preferred hourly pay (min)	$35/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👨‍💻 Remote worker 🎖 Early adopter