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@yessijones

Remote worker with 15+ years of experience - Last seen ago

Highly effective Management professional with over 10+ years of hands-on expertise managing processes that deliver high-level people management solutions, promote team development, and optimize workflow processes for fast-paced and nationally recognized companies. Unwavering success empowering leaders to drive positive organizational change while offering a unique perspective on people management. Genuine influencer who thrives on tough challenges while translating departmental visions and strategies into actionable, value-added goals.


Skilled in agile front and back end change management program manager scrum microsoft suite slack teams jira confluence okta zendesk saas crm customer support client facing sales servant leader business reviews c suite performance presentations performance reviews coach mentor facilitate bpo health insurance call center tableau excel power point word trainer 
Fluent in spanishenglish
Preferred timezone Est
Preferred annual pay (min) $98,000/year
Preferred hourly pay (min) $47/hour
Last seen 2 years ago
Signed up 2 years ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2020 - 2024: Senior Team Manager @ GoHealth

2019 - 2020: Member Interaction Manager @ Marine Federal Credit Union

2018 - 2019: Senior Program Manager @ Alorica

2017 - 2018: Senior Operations Manager @ 24/7 Intouch

2011 - 2017: Operations Manager @ Optum

Education

2005 - 2006: Technical Management @ DeVry

6ms