Remote worker with 11+ years of experience - Last seen 1 year ago

With over a decade of progressive experience in the banking and IT sectors, I currently serve as the Manager, IT Support Services at Zemen Bank, a technology-driven, innovative, and customer-focused institution that sets benchmarks in modern banking practices. My expertise lies in Core Banking Systems Management, Risk Management, and Fintech innovation, with a commitment to driving growth, operational efficiency, and digital transformation.

Prior to Zemen Bank, I held various impactful roles at Berhan Bank S.C., including Section Head of Core Banking System Management, Team Leader for the CBS Management Project Office, and Acting Service Desk Manager. These roles honed my skills in project management, conflict resolution, troubleshooting, and stakeholder communication, enabling me to deliver high-value results in fast-paced environments. My foundational experience as an IT Officer and Help Desk Specialist solidified my technical knowledge and problem-solving capabilities.

I am also a proud McKinsey Forward Program Alumnus and hold multiple certifications, including AICE, PMI, NASBA, ITIL V4, and Associate Professional Risk Manager (PRM) 2.0. These qualifications complement my analytical thinking, leadership skills, and proficiency in driving fintech and project management innovations.

Specialties & Expertise:
- Core Banking Systems Implementation & Support
- Risk Management and UAT
- Project Management & Fintech Strategy
- Data Analysis Fundamentals
- ITIL Framework & Cybersecurity
- Leadership & Team Management
- Time Management & Conflict Resolution

Career Goals:
I am passionate about leveraging my expertise in Core Banking Systems, Risk Management, and Fintech to spearhead transformative projects and foster innovation in financial services. I aim to continue driving operational excellence, enhancing customer satisfaction, and building resilient IT and business systems that align with the future of banking.

🛂 Nationality	🇪🇹 Ethiopia
🏡 Residency	🇪🇹 Ethiopia
📍 Location	🇪🇹 Ethiopia
Remote OK	rok.co/@yebboy
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Skilled in	ai machine learning time management skills adaptability resilience analytical thinking commitment communication conflict resolution self motivation problem solving data analysis virtual assistance financial analysis module dev penetration testing leave management planning process process documentation project management project planning support services technical training time management troubleshooting uat self leadership presentation skills
Fluent in	englishamharic
Last seen	1 year ago
Signed up	1 year ago
Badges	👨‍💻 Remote worker 🎨 Maker 🎖 Early adopter