Multilingual Customer Success & Project Manager with 10+ yearsโ international experience across China, Germany, Ukraine, and India. Skilled in onboarding, retention, CRM support (familiar with Zendesk, HubSpot, Intercom), Agile PM (Jira, Asana, Notion), and SEO-driven content growth. Reduced churn by 20%, scaled community 0โ1,000+, and increased traffic by 120% via content campaigns. Fluent in English, Chinese, Ukrainian, Russian. Remote-first, EU/US overlap ready.
| ๐ Nationality | ๐บ๐ฆ Ukraine |
| ๐ก Residency | ๐บ๐ฆ Ukraine |
| ๐ Location | ๐บ๐ฆ Ukraine |
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rok.co/@yanina80 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer success project management seo content marketing community management remote saas zendesk hubspot intercom jira asana notion google analytics search console copywriting social media digital marketing ugc |
| Fluent in | englishrussianukrainianchinese |
| Preferred timezone | +2,+3,+1,0 |
| Preferred annual pay (min) | $20,000/year |
| Preferred hourly pay (min) | $20/hour |
| Last seen | 1 month ago |
| Signed up | 1 month ago |
| Badges |
๐ฉโ๐ป Remote worker ๐จ Maker |
2024 - Now: Customer Success & Content Manager @ Self-Employed
2022 - 2024: Teacher @ German Public Schools
2012 - 2022: CEO & Founder @ Art&Playยฎ (Eco Toys)
2003 - 2004: Diploma in Chinese Language @ Zhejiang Normal University, China
1999 - 2004: Bachelor of Philology (Chinese & English) @ Institute of Economics & Humanities, Ukraine