I've worked in the BPO / Call Center Industry for more than 10 years and I am now in my 13th year working as a Freelance VA and Project Manager. With over twenty-three years of experience in the industry, I've honed my skills in General Virtual Assistance and Project Management.
As a General Virtual Assistant, I provide administrative assistance, customer support, email and chat support, sales and telemarketing, social media management, data entry, lead generation, and more to busy entrepreneurs and small business owners.
As a Project Manager, I have mastered applying processes, methods, skills, knowledge, and experience to achieve specific project objectives according to the project acceptance criteria within the agreed parameters.
My goal is to help my clients save time and increase productivity by taking care of their day-to-day tasks, so they can focus on growing their businesses.
I'm also passionate about delivering high-quality work and building long-lasting client relationships.
| ๐ Nationality | ๐ต๐ญ Philippines |
| ๐ก Residency | ๐ต๐ญ Philippines |
| ๐ Location | ๐ต๐ญ Philippines |
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rok.co/@workwithgenessa |
| ๐ Website | sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support virtual assistant admin assistant project manager outsourcing |
| Fluent in | englishfilipino |
| Preferred timezone | (GMT+11), (GMT) |
| Preferred hourly pay (min) | $15/hour |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2022 - 2023: Project Manager and Sales Executive @ Nichent Health
2022 - 2023: Virtual Assistant (Email and Chat Support) @ Xbar Fitness
2022 - 2022: Customer Service Executive @ Puppy Central
2022 - 2022: Customer Service Executive @ Inmate App
2015 - 2016: Social Media Manager @ Bullion UK
2013 - 2015: Project Manager (6 Agents) @ Lemon Cleaning Company
2012 - 2012: Customer Support Representative @ Ring Central
2012 - 2015: Virtual Admin Assistant @ Global Media BV
2011 - 2012: Customer Support Representative @ Citigroup Business Process Solutions
2010 - 2011: Customer Support Representative @ NCO (TMobile)
2009 - 2010: Technical Support Representative @ Sitel (At&T)
2008 - 2009: Customer Service Representative @ Garret and Talon (Just Flowers)
2006 - 2008: Team Manager @ Contactcenter.com
2005 - 2006: Customer Service Representative @ Sykes Asia (Capital One)
2004 - 2005: Technical Support Representative @ Client Logic (Bellsouth)
2000 - 2004: Bachelor Of Secondary Education (Major in English) @ Benguet State University