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workfromhome01

Remote worker in Angeles City, Philippines with 14+ years of experience - Last seen ago

A business professional with a Master of Business Administration. Over 28 years of experience with diverse operational skills and business process analysis leading to multiple management domains. Contributed to the success of domestic and international companies. Specialist in retail operations, recruitment, training, marketing, engineering and facilities management, security and client service. Significant experience in outsourcing business processes to clients in the United States and the United Kingdom. Increase awareness and interest in end-to-end commercial systems and cost- effectiveness analysis.

Compelling business mindset and operations champion, able to streamline business lines to align with business profitability objectives, improve business, and strengthen the "Customer First" mindset. Able to collaborate with internal and external clients and company stakeholders. Disciplined to establish and expand the company's growth and incremental performance, controlling operational expenses to increase company's projected growth margins. Trained to create and maintain high-level customer engagement to complement any business environment that meets stakeholder needs to deliver optimal service and profitability.


Skilled in crm autotask salesforce customer service retail management processing mapping microsoft word microsoft excel microsoft powerpoint profitability analysis b2b processing 
Fluent in englishfilipino
Preferred timezone -4
Preferred annual pay (min) $30,000/year
Preferred hourly pay (min) $16/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2019 - Now: Account Manager @ Far Out Solutions

2018 - 2018: ESL Educator @ 51 Talk Philippines

2017 - 2017: Operations Manager @ St. Joseph Drug, Philippines

2011 - 2017: Retail Operations Manager @ SM Retail Philippines

2010 - 2011: BPO production manager @ Innodata Philippines

Education

2008 - 2010: MBA @ University of Santo Tomas, Legaspi City, Philippines

1984 - 1990: BS Civil Engineering @ Holy Angel University, Angeles City, Philippines

655ms