Seasoned analyst in consultative selling, customer experience champion, and quality assurance professional with a strong background in the BPO and shared services industries. Skilled in customer relations management (CRM), knowledge base management, content writing, and proofreading. Experienced in higher-level support, implementations, project delivery, Agile, Scrum, project management, product management, continuous improvement, and Lean Six Sigma.
| ๐ก Residency | ๐ต๐ญ Philippines |
| ๐ Location | ๐ต๐ญ Philippines |
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rok.co/@windhar |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | account manager sales dev quality analyst customer service |
| Fluent in | englishfilipino |
| Preferred annual pay (min) | $60,000/year |
| Preferred hourly pay (min) | $25/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ Early adopter |
2023 - Present: Account Manager II @ Reed elsevier
2017 - 2023: Complaints and Escalations Lead @ Reed elsevier
2011 - 2017: Sales Executive @ Ibex global
2010 - 2011: Quality Analyst @ IBM Daksh
2005 - 2009: Bachelors degree in business administration @ Technological Institute of the Philippines