โข Accomplished, motivated, driven, responsible and versatile IT professional with 27 years of experience in the IT industry, known for a personable approach to clients and co-workers as well as for delivering and implementing Enterprise solutions based on business needs.
โข Oversaw the Technical Consulting team, managing a team of professionals and ensuring the seamless delivery of IT projects to clients.
โข Proven problem solver with strong analytical skills with the ability to manage projects from inception through deployment plus support in fast-paced, time sensitive environments.
โข Core technical expertise relates to project management, technical consulting, solution design and development, with concentration on envisioning, planning, design, development, implementation, upgrade, migration and break/fix support.
โข Seasoned technical writer, having written numerous technical proposals, scope documents, project schedule GANTT chart, architecture design document, build document, health check report, user acceptance test document, etc.
โข Recently added expertise includes designing, developing and deploying business websites and e-commerce online store ON WordPress and WooCommerce, as well as social media marketing via Facebook Business page and Ads.
โข Recently becomes Human Resource Development Corporation (HRDC) Certified Trainer, with experience focusing on delivering customized technical training to clients.
โข Knowledgable and possess solid experience in Office 365, Azure, Active Directory, Exchange, SharePoint, Hyper-V virtualization, System Center, Power Automate, Teams, Group Policy Object (GPO), DNS. DHCP, networking, WordPress, WooCommerce, ChatGPT, Facebook Ads, Canva, disaster recovery plan (DRP), etc.
โข Very fluent communicator in English and Malay language.
โข Currently pursuing self-paced study on Search Engine Optimization (SEO), ChatGPT and Data Analytics.
2003 - Now: Senior Technical Consultant @ e-Matrix Consulting Sdn Bhd
1995 - 2003: Senior Technical Consultant @ Persoft Systems Sdn Bhd
2023 - 2023: Development & Deployment of e-Commerce Online Store for Audio/Visual Business
2023 - 2023: Development & Deployment of Real Estate Agency Business Website
2023 - 2023: Development & Deployment of Rental Agreement Management Application on SharePoint Online Platform
2022 - 2023: Server Suport and Maintenance Services - ActiveDirectory, SharePoint, SQL, Windows Server, DNS, DHCP, WSUS
2022 - 2022: Microsoft Active Directory Server Maintenance & Recovery Training
2022 - 2022: Microsoft SharePoint for Site Collection Admins Training
2021 - 2022: Development & Deployment of Flagship ISO Document Lifecycle Management Application On Shareoint Server Platform
2021 - 2022: Server Suport and Maintenance Services - ActiveDirectory, SharePoint, SQL, Windows Server, DNS, DHCP, WSUS
2021 - 2021: Migration of Lotus Notes Messaging System to Microsoft Office 365 for ASIAPAC Region
2020 - 2021: Server Suport and Maintenance Services - ActiveDirectory, SharePoint, SQL, Windows Server, DNS, DHCP, WSUS
2020 - 2020: Migration of Proprietary Document Management System to Microsoft SharePoint Document Management System
2019 - 2020: Server Suport and Maintenance Services - ActiveDirectory, SharePoint, SQL, Windows Server, DNS, DHCP, WSUS
2004 - 2005: Expansion and Transition of Existing Microsoft Active Directory and Microsoft Exchange Messaging System
2003 - 2003: Deployment of a Regional MS Exchange Messaging Hub For Asia
2000 - 2000: Migration of Banyan Vines Network to Microsoft Active Directory and Microsoft Exchange Enterprise Messaging System
2000 - 2000: Migration of Microsoft Windows NT 4.0 Domain to Microsoft Active Directory
1999 - 2000: Migration of MS-DOS Counter System to Microsoft Windows-based System For Post Offices Nationwide
1993 - 1995: Bachelor of Science (BSc), in Computer Science @ University of Missouri-Columbia, Missouri, USA