Health Insurance SME with 25 years of experience in claims auditing of regional and national payors claims administration and reimbursement methodologies for employer-sponsored health plans due diligence and performance guarantee. Audit findings and recommendations for improvement are included in client deliverables and discussed during the exit interview with payor audit management and client C-Suite executives.
Root cause analysis of confirmed and potential errors identified in the audit.
Research and resolution of appeals and grievances.
Provider Relations Representative managing the daily service delivery to 250+ medical providers (professional, facility, ancillary). Conducting onboarding and resolving provider reimbursement concerns.
Create training for the claims team based on audit findings.
| π Nationality | πΊπΈ United States |
| π‘ Residency | πΊπΈ United States |
| π Location | πΊπΈ United States |
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| Skilled in | auditor claims appeals grievances contract interpretation plan documents stop loss fee schedule claims policy procedure trainer employee benefits customer success manager psychology |
| Fluent in | english |
| Preferred timezone | 0,+1 +2,+3 |
| Preferred annual pay (min) | $80,000/year |
| Preferred hourly pay (min) | $40/hour |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
π©βπ» Remote worker π Early adopter |
2022 - 2022: Claims Concierge @ Clements Worlwide
2010 - 2013: B.S. Psychology @ Purdue Global University