Customer Service Specialist | BPO Professional | Adaptable & Multitasking Expert
With over five years of experience in customer service across various industries, including travel, retail, insurance, and recruitment, I am passionate about delivering exceptional service and building lasting relationships with customers. I thrive in fast-paced environments and pride myself on my ability to effectively communicate, resolve issues, and exceed client expectations.
My expertise spans customer support through multiple channels (phone, email, live chat), using systems like Salesforce, Avaya, Cisco, ATS, Voyager, SAP, and GDS. Iโm also proficient in administrative tasks, such as calendar management, Canva design, and Trello project management, allowing me to contribute to team success beyond customer interactions.
I am a quick learner, adaptable, and always eager to develop new skills. I am excited to continue growing in my career, tackling new challenges, and supporting organizations in achieving their goals.
Letโs connect!
| ๐ Nationality | ๐ต๐ญ Philippines |
| ๐ก Residency | ๐ต๐ญ Philippines |
| ๐ Location | ๐ต๐ญ Philippines |
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rok.co/@vtitular0214 |
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| Skilled in | customer support bpo communication active listening problem solving salesforce avaya cisco ats voyager sap gds hotel bookings travel industry retail insurance recruitment calendar management canva trello project management multitasking adaptability email support live chat support phone support customer experience administrative support excel office365 time management flexibility conflict resolution data entry google reviews cold calling remote work crm systems client relations customer satisfaction team collaboration professional dev |
| Fluent in | englishfilipino |
| Preferred timezone | +8,+9,+10 |
| Preferred annual pay (min) | $15,000/year |
| Preferred hourly pay (min) | $6/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2023 - 2024: Senior Process Executive @ Cognizant
2019 - 2022: Sr. Associate @ WNS Global Services
2018 - 2018: Associate @ Inspiro
2024 - Now: CSR at Mexican Restaurant
2014 - 2018: BEED @ University of Caloocan City