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@virgaux

Remote worker with 16+ years of experience - Last seen ago

I am an Admin Operation Specialist with over six years of experience specializing in Administrative Assistance, Operational management, and Back-Office support. Over the years, I have developed a wide range of skills and expertise that have helped me excel in my field.

My experience in Administrative Assistance has helped me develop excellent organizational skills, time management, and attention to detail. As an Admin Assistant, I was responsible for organizing and scheduling appointments, managing correspondence, and maintaining records. These skills have allowed me to take on roles in Operational management, where I was responsible for overseeing day-to-day operations and ensuring that they ran smoothly.

In my six years of experience in Customer support, I have developed strong communication skills, the ability to manage difficult situations, and a customer-first mindset. I believe that excellent customer service is critical to the success of any organization, and I always strive to provide the best possible experience for customers.

As a Tech-savvy individual and a jack of all trades, I am always eager to learn new skills and technologies that can help me become more efficient and effective in my role. I believe that technology plays a crucial role in today's workplace, and I am always looking for ways to leverage it to improve processes and streamline workflows.

One of my strengths is my ability to cope with different situations and remain flexible in the face of change. In my experience working in different organizations, I have learned that flexibility and adaptability are key to success. I can quickly adapt to new environments, work with different teams, and handle multiple tasks with ease.

Overall, I am a highly skilled and experienced Admin Operation Specialist with a passion for helping organizations achieve their goals. My years of experience in Administrative Assistance, Operational management, Back-Office support, and Customer support have equipped me with the knowledge and skills needed to excel in any role. With my tech-savviness, jack-of-all-trade capabilities, and ability to remain flexible, I believe I would make a valuable addition to any team.


Skilled in customer support admin assistant google workforce google sheet excel google form google site asana clickup calltools technical support administrative assistant email support operation manager back office specialist propstream js npmjs notion 
Fluent in english
Preferred timezone +8,-8
Preferred annual pay (min) $16,000/year
Preferred hourly pay (min) $8/hour
Last seen 2 years ago
Signed up 2 years ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽจ Maker

๐ŸŽ– Early adopter

Employment

2022 - 2023: Executive Assistant/Operation Manager/ Backoffice Admin Support @ Uptown Home Buyers

2020 - 2022: KYC Validator and Email Customer service @ TaskUs

2018 - 2020: Admin Support Specialist @ Stefanini Philippines - Evoqua Water Technologies

2017 - 2017: Outbound/backoffice for Annuities New Business Agent @ Sykes Asia - Riversource Life Insurance Company

2016 - 2017: Tier 2 Billing Specialist @ Acquire Asia - Iprimus and Dodo

2014 - 2016: Live Chat 24x7 Residential Billing Consultant @ Telstra I Convergys- Telstra Residential Billing

2013 - 2014: Emergency Road Side Representative @ EXL Service Philippines - Allstate Road Side / Emergency Road Side

2010 - 2013: Customer Service Representative @ EPerformax - Verizon Directory Assistance

Side Projects

2020 - 2020: Sportbet Specialist

Education

2006 - 2009: BS Mechanical Engineering @ Technological University of the Philippines

4ms